IPad Upgrade Eligibility

I currently own an Verizon iPad and 'might' purchase the iPad 2 sometime in the future. My Verizon account currently says I'm eligible for an 'upgrade', but because the upgrade is tied to my iPad device, I'm not sure what the upgrade option means for me.
Does this mean I'm eligible to 'upgrade' to an iPad 2?? The upgrade issue is even more confusing because when I click on the upgrade options available to me, my account list phones, not the iPad 2. I'm assuming this is because my current iPad has a 'telephone number' attached to the account. Has anyone else received and upgrade eligibility notice for their iPad? If so, what does it mean?

2hamlet2 wrote:
I currently own an Verizon iPad and 'might' purchase the iPad 2 sometime in the future. My Verizon account currently says I'm eligible for an 'upgrade', but because the upgrade is tied to my iPad device, I'm not sure what the upgrade option means for me.
Does this mean I'm eligible to 'upgrade' to an iPad 2?? The upgrade issue is even more confusing because when I click on the upgrade options available to me, my account list phones, not the iPad 2. I'm assuming this is because my current iPad has a 'telephone number' attached to the account. Has anyone else received and upgrade eligibility notice for their iPad? If so, what does it mean?
When your My Verizon website indicates that you are eligible for upgrade, you can upgrade to any device (phone, tablet or broadband device). Please note that the iPad 2 is only sold at full retail price and using your upgrade will not make a difference on the price you pay for it. Additionally, no contract is required for an iPad 2 as you pay full retail price.

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How can I use an iPad upgrade for an iPhone?

My iPad (Verizon) and iPhone were stolen from my car. My iPad has an upgrade available. I understand that normally the iPad can only be upgraded to another tablet. But someone told me I may be able to switch the upgrade to a phone.
I have an old Verizon phone I'm not using. I think the process was perhaps to activate this old phone on the iPad's phone number then upgrade to an iPhone. Or perhaps it was to activate the old phone on a new line and then switch the iPad's upgrade to it. I am not sure.
Can anyone see a way to use my iPad upgrade toward a new iPhone?

Hi damormino,
Oh my! That definitely sounds upsetting. I fully understand how aggravating it can be to have your devices stolen. The good news is, we do have options. Do you recall if insurance was selected on either lines? When it comes to upgrading a tablet line unfortunately our system does document the type of upgrade and type of device that was previously used even if you were to activate a basi device. My sincere apologies that you would be unable to utilize this upgrade to obtain a smartphone or basic device. Have you considered utilizing http://vz.to/ZILXBT? Please keep us posted, thanks!
MatthewS_VZW
Follow us on Twitter @VZWSUPPORT

New AT&T Upgrade Eligibility Update (Apple Stores Not Aware???) *Important*

This is the link to AT&T official update release:
http://www.att.com/gen/press-room?pid=1574
I went to my local AT&T store and informed them about this, and the person that took care of me didn't know about it, she was like "No, you gotta wait till 7/13/09 (My case) so that you will be eligible to upgrade to the iPhone 3G S, or you can do the Early Upgrade which is $200 more for both models(16 and 32 GBs)", but than I said that AT&T release this to those that will be eligible in the next three upcoming months so they can pay $199 for 16GBs and $299 for 32GBs, the guy that was next to her that was there was the only one aware of this update, so I kind of understand why is it that Apple doesn't know anything about this (since I called 2 retail stores and they didn't know anything neither main Headquarters) but I would like for someone in Apple to take a look at this and see what's going on, because where I live iPhones 3G S are in back order in the AT&T stores and since I gotta upgrade, my best bet it's going to AT&T, but I could purchase it at the Apple store because they do have in stock here, but than I checked in Apple's website, whenever I'm going to buy it it says that I gotta pay $399 for the 16GBs because I'm not eligible till 7/13/09 and again Apple does NOT know anything about this Upgrade Eligibility Update so they will charge me more, at the end I'm gonna have to wait till AT&T gets some iPhones 3G S and buy it there, but what ****** me off is that they have it in the retail store here
Please any info on this!!!

Yes, and I said that I was eligible in 7/13/09 and yes I'm part of the family plan, I do spend more than $99 and I already went to the AT&T store and the lady that took care of me in AT&T didn't know this, just one guy in there that was an employee like her knew about it, so even AT&T employees do not know this(Must of them) now, in the AT&T stores near me the Phone 3G S is not available since they ran out, but the Apple stores near me they do have it so I checked with Apple and they do not know anything about this, even the main Headquarters, and when I go buy it they are going to charge me $399 for the 16GBs iPhone 3Gs so I guess I'm gonna have to wait for AT&T to have it in the store near me, which *****, because I'm gonna have to wait, when in the Apple store they have it.

HT204053 how come i was upgraded iso6 on my iPhone, but now I couldn't link up to iCloud, it keeps asking my icloud password then failed login. But my iPad upgraded it works!! how to solve my iPhone using iCloud?

how come i was upgraded iso6 on my iPhone, but now I couldn't link up to iCloud, it keeps asking my icloud password then failed login. But my iPad upgraded it works!! how to solve my iPhone using iCloud?

If you still have access to your old email address, go to https//appleid.apple.com, click Manage my Apple ID and sign in with your iCloud ID. Tap edit next to the primary email account, tap Edit, change it back to your old email account and verify it. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https//appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. You can now go to Settings>iCloud and sign in with your correct iCloud ID and password.
If you don't have access to your old email address, you will have to contact Apple to have them reset the password so you can disable Find My iPhone and sign into your iCloud account. You can either go to https://expresslane.apple.com, select "More Products and Services", then "Apple ID", then on the next page select "Other Apple ID Topics", then "Lost or forgotten Apple ID password" and click "Continue"; or you can contact Apple Support (http://www.apple.com/support/icloud/contact/).

Losing upgrade eligibility without buying a new phone?

I am currently on a family plan, but I'm not the account owner. Our family is wanting to split our plan different ways (the account owner wants to switch vendors), while I am very happy with Verizon and want to stay. We're currently on a Verizon month-to-month. I just got back from a Verizon store where they answered my questions, but there was one that wasn't answered clearly.
I want my own individual plan through Verizon, but I already have a smartphone that I purchased from Verizon (subsidized) 2 years ago, that I am very happy with at the moment and have no desire on replacing yet. My understanding is that I will have to start a new individual contract because I'm no longer a part of the old Family Plan. My main concern is whether I will lose my upgrade eligibility if I do not also purchase a new subsidized phone at the start of my contract. Do I maintain my upgrade eligibility if I start a new contract with my current phone, and can use that upgrade when I am ready in the future? Or do I have to immediately upgrade my phone when I sign a new contract?

You would do an Assumption of Liability for your line - and get on your own plan (if you can live with 2GB data, the $60 unlimited text and talk, and 2GB data single line plan is about the best deal you'll get.) If you re currently out of contract, month to month, then you would be bringing your own phone to the plan, remain month to month and upgrade eligible.

HT201210 What can you do when Ipad upgrade said "Ipad cannot be updated at this time because the ipad software update server could not be contacted or is temporarily unavilable. Please try again later.

What can you do when Ipad upgrade said "Ipad cannot be updated at this time because the ipad software update server could not be contacted or is temporarily unavilable. Please try again later.
Where can I download the ipad software myself?

What entries do you have in your HOSTS file on your PC/Mac?
If you have ever used TinyUmbrella your HOSTS file could be redirecting the request to a local server or Cydia.
Look for any entries which redirect gs.apple.com and comment out or remove.

Can't activate after latest iPad upgrade. Advises me to go to iTunes but it won't get off the error screen.

Can't activate after latest iPad upgrade. Error message advises me to go to iTunes but it won't get off the error screen.

I am the original owner of an ipad and it woke it yesterday requiring me to activate it using the original apple id used to set it up.
It will not accept my apple id and password.
It does not show up in my icloud under devices.
I have tried hard restart (home + power) and itunes recovery.
I am out of ideas and have not found anything for original owners (as opposed to someone who bought it from someone else). I did see some posts from last year where a few people had the same problem and took it back to apple and got a refurbished unit given to them since customer service and engineering couldn't fix it. I was wondering if this was related to the recent ios8 upgrade. Anybody else have ideas or same problem before I hike down to the apple store for mercy?

Email links won't open after ipad upgrade to 7.0.4, any help?

Web links in my emails won't open after ipad upgrade to ios 7.0.4, Any help with this issue would be appreciated.

Have you tried restarting or resetting your iPad?
Restart: Press On/Off button until the Slide to Power Off slider appears, select Slide to Power Off and, after It shuts down, press the On/Off button until the Apple logo appears.
Reset: Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10 seconds).

Ipad upgrade has been verifying itself for three days now.

Ipad upgrade has seized control of my iPad and is in ongoing verification mode. I cannot power it off or access the system to halt the process. Verification has been in progress for three days now. Suggestions for assistance?

This was the correct answer thank you.
I correct4ed the problem after reading earlier posts on your web site.

Why has my upgrade eligibility been pushed back?

I know I posted about this before, but it still baffles me. Right now I'm using a droid razr maxx HD which was bought around March of 2012. The site says my upgrade eligibility is for March of 2015. The really interesting thing is that I bought my mother a phone last November (much farther after my own phone) and hers is set right around the 2 year for an upgrade which is fine. Why then was my upgrade pushed back another year? Has this happened to anyone else?

I don't think you got your RAZR MAXX HD when you think you did.
That phone wasn't released until October of 2012. I'm thinking you got it March of 2013 which would put March of 2015 at your 2-year mark.
You should be able to go into My Verizon documents section and see the actual receipt for the phone with the date.

Best Option Regarding Upgrade Eligibility

Okay..here is my situation. Sorry if this was answered on another thread. My wife and I have a family plan. Her line is the primary line (the first listed on our account). Both of us have upgrade eligibility on 2/13. When I check eligibility on both Verizon and Apple, her number is eligible to purchase the 16gb phone at 199. Mine, however is not. She doesn't want the Iphone. What is the best way for me to get the upgrade and pre-order on the 3rd.? Should I do the "Buddy Swap" or should I order through her eligible upgrade and switch the number? Regardless of which is the best, how do I do each? Thanks in advance for anyone's help.

instore would be the easiest way.
if you order online then this would work
1. order
2. activate on her line, it will add a data plan to her line
3. re-activate her old phone on her line via account manager, remove data plan if not needed
4. activate on your line, choose data plan
this is what been suggested in the past for other phones, and should work with the i-phone or any phone.
or when you recive it call customer service and have them do it

HI my Ipad Upgrade to Ios7 but wont boot up

HI
my Ipad Upgrade to Ios7 but wont boot up , and when connected to the itunes 11 show IOS7, HI my Ipad Upgrade to Ios7 but wont boot up , and when connected to the itunes 11 show IOS7 but hanged in apple logo
I wait for 7hours but it cant loaded.

If the reset doesn't work, force the iPad into Recovery Mode
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release the Sleep/Wake and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button.
5. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
Note: You need to be patient and repeat the above many times to recover your iPad. Data will be lost.

Misleading upgrade eligibility page

Verizon,
Just wanted to let you guys know that you should seriously consider adding some sort of disclaimer to the upgrade eligiblity page. I saw that I was eligible for the early edge upgrade and rushed in today and waited over an hour for my turn....except! It was only to find out the upgrade was to a specific phone, and not any phone of my choice. Had I known there were these restrictions, I would not have wasted over an hour of my time just sitting at Verizon with my mom.
My family has been customers to Verizon for as long as I can remember and these days I no longer have a good reason to stay at Verizon. Everyone tells me to switch to AT&T and I can definitely see that happening soon with all the money and time I have wasted on Verizon.
Please change your upgrade eligibility page so that other people's times aren't wasted like mine. Verizon Wireless Customer Support

I also hope you knew that you'd have to upgrade using Edge which means paying full price for the device. Good luck with your new carrier.

Special Upgrade Eligibility

I have been a Verizon customer for almost all of my life. I had gotten a phone about a year and a half ago and have had non stop issues with it. I have been working with the local store to get it resolved without any luck. Last night I logged onto my Verizon and saw a special Upgrade Eligibility notification! I was so happy! About time things went my way a little. So I went into the store.... Picked out the note 3.... And then got told there was no such notification. Needless to say I was rather upset. I am toying around with the idea of just going to AT&T. Any suggestions from anyone?

Was it an offer for you to use the Early Edge option?

Keeping upgrade eligibility?

Can someone help me understand my options? I have 2 phones: a Droid Razr and an iPhone 4S on my account. Both are eligible for upgrades. I want to add an iPhone 5S on a new line. Transfer the number that is on the 4S to the new 5S. Then i want to keep the 4S in my account but port my Dad's Tmobile's pre-paid number to it. Is that doable? Will I lose the upgrade eligibility on the iPhone 4S?
I'm so confused!
thanks!
Tom

Great questions, Tom! It is can certainly be done. I recommend to first upgrade the line that wants the iPhone 5S and then add a new line. The iPhone 4S can be activated on the new line which will not require a contract as you are providing the equipment. To port the number in. visit: vzw.com/lnp . Go to vzw.com/iphone to upgrade line. To add a new line of service without a contract as you are using existing equipment, call our Telesales team at 800-256-4646. Let me know if you have further questions or concerns.
Thank you,
LenaA_VZW
Follow us on Twitter @VZWSupport

IPad Upgrade Eligibility

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