IPad version works fine. MacBook version blank and no menu options work at all.
Live Chat refuses help, so I'm steaming mad about that. Can anyone offer suggestions?
Menu options are selectable but nothing happens. Even "About" doesn't do anything.
I'm not sure how the app could get into that state. It's not something I can reproduce.
Try reinstalling the app and clearing the app cache. Here's how:
Quit Revel, and uninstall it by dragging the app to the system trash
Use the Finder menu: Go > Go To Folder: ~/Library/Containers/
Delete the folder: ~/Library/Containers/com.adobe.Carousel.mac
Re-install Revel from the Mac app store, and sign in again.
Does this help?
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Note 3 won't answer a call by using the "answer" voice command. Other voice commands work fine (ie 'volume up') and speech to text works fine. Tried it in the car and in a quiet room at home. What am I missing?
Rodilator,
We'll figure this out together! Can you please walk us through the exact steps you're taking to answer a call when it comes in?
SarahO_VZW
Follow us on Twitter @VZWSupport -
Back and forward buttons do not work in Private Browsing mode in FF4. works fin in FF3.x
Back and forward buttons do not work in Private Browsing mode in FF4. works fin in FF3.x
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Fax was working fine but since moved and reconnected won't work
Very annoyingly my fax was all working just fine till i moved house and on reconnecting it all up ( just the same as was before) the fax won't work, have a dial tone and phone working fine as is the scan and printer .
When running the fax test it keeps saying phone cord connected to the wrong port but its where its telling me it should be???!!!!
Don't really want to have to uninstall and reinstall as such a faff but fear may have to unless anyone can help please?Welcome to the forums @BakerM22 ,
I read about the fax set up issues you're having with setting up your Officejet J6410, as the fax connection is not recognizing that the fax line is plugged in to Line 1. Try out the steps below, and also check your inbox here for a private message I have sent you with reset instructions you can also try.
Cannot Send or Receive Faxes
If you are not sure how to check your forum messages this post, has instructions.
Thank you,
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution! -
Macbook Pro crashed and no recovery options work.
I was watching a show online when I got a black screen. I rebooted to find that it boots straight to the recovery partition. I've tried doing the Reinstall Mac OS X option, as well as Internet recovery. Here's what happens.
Reinstall Mac OS X - When I click to verify my computer's eligibility with Apple it says "An error occurred while preparing the installation. Try running this application again. I have done this probably 30-40 times with the same result.
Internet Recovery - I have performed an internet recovery at least 5 times. Every time it goes off without a hitch. Bar fills all the way up, the computer restarts right back to the recovery partition. If I hold option on boot, the only selectable boot option is "Recovery."
I have cleared NVRAM, used disk utility to verify and repair the HDD multiple times, rand the hardware diagnostics with option+D (long tests everything passed), I completely deleted the OS partition that shows up in disk utility and recreated a partition and tried all these steps over again and still no luck.
Could it be a bad HDD even though the tests passed?
I've done this sort of thing a million times and this has me stumped.If it isn't a bad hard drive then it could also be:
Dysfunctional memory.
Damaged ribbon cable between the HDD and motherboard.
Defective motherboard.
It would appear to be a hardware problem, so I would make a Genius Appointment and take it in for service. -
Document.links[0].onclick getting is null error in firefox 9 working fine below version 9
in js I have written following line of code to navigate back , home pages. this code works fine upto version 8 but not working in version 9 and above
<br />
<pre><nowiki><a href="#" onClick="goBack();" >Back to Previous</a>
function goBack(){
//Disabled the action of the link after first click to avoid repeated click events-Sreejesh
//once the action is compleated It will be activated by the function 'doCommonLoad' in commonfunctions.js
objLinks = document.links;
alert(objLinks.length);
for(i=0;i<objLinks.length;i++){
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objLinks[i].style.color="grey";
objLinks[i].removeAttribute('onClick');
if(taskList == true){
if (secondFrame == "tasklistframe") {
hideFrame("inboxframe");
minimizeFrame("tasklistframe");
} else {
hideFrame("tasklistframe");
minimizeFrame("inboxframe");
// if(twoFrames = false)
// maximize('maincontentframe');
if(document.getElementById("statusbar").style.display == 'none')
document.getElementById("statusbar").style.display = 'block';
document.getElementById("mainMin").style.visibility = "visible"
parent.document.getElementById("hiddenframe").src="hidden.jsp?action=MENU_GO_BACK";
}</nowiki></pre>
it gives error in js as -- objLinks[i].onclick is null when I click on the linkThe following forum is a better place to ask about web development issues.
http://forums.mozillazine.org/viewforum.php?f=25
Before doing that though, you should try this with Firefox 16.0.1.[[Update Firefox to the latest version]] -
My appleid is working fine on the web, and iPhone, but my MacBook Pro does not recognize the same password, and I cannot log into iCloud. I have deleted the iCloud account, and reentered a new one, and that has no effect.
Hey kbert73
I would do a transfer of purchases from the phone and not sync. If you sync then it will want to start over and sync music that is on the MacBook Pro. If you want to transfer the music, check out the article below that will give you multiple options on how to move. I have also provided on how to sync with multiple computers.
iTunes: How to move your music to a new computer
http://support.apple.com/kb/ht4527
Using iPhone, iPad, or iPod with multiple computers
http://support.apple.com/kb/ht1202
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
macbook pro 15" mid 2010 i spilled water on keyboard now it wont power on if the battery is connected and the keys on keyboard doesnt work it works fine with no battery and external keyboard if i order a battery and new keyboard will every else work again lik it did before
If you have records that show that you've taken your MacBook Pro in for a year to fix the machine, I would escalate the problem to Apple Customer Relations - unfortunately I don't have a number for Spain.
It would only seem logical to me that if you've been trying to have the machine repaired during the time that the 'recall' was in effect that you should be eligible for a new logic board. But only customer relations will be able to make that call.
Good luck - take the issue as high up the food chain as you can and see what happens.
Clinton -
I have an email account causes the machine to hang up after being in use for a day. It only occurs on my Macbook Pro and only one particular account. The problem account works fine on my iMac and Windows Machines. I have been to the local Genius bar and through trial and error we have determined that Mail is working ok but somehow the account is causing the problem. I have used this account for years. Any ideas what is causing this?
No idea why, but one thing you may try if you have the time, is create a new user, and set up the problem mail account in the new user space. See if it causes your MBP to hang as well. That will tell you if it is something wrong with your main User, or something wrong with MBP.
Assuming this works, I'd nuke the problem account in your main user space, re-start, and reinititate the account and see if that helps.
Depening on how many email accounts you have setup, it may be necessary to nuke the whole Mail folder in your User/Library.... Hard way to get it to work, but just my idea. -
My macbook from 2008 which I bought used worked fine for 3 weeks and then suddenly it started restarting and now it restarts, goes to grey apple screen and a code saying something about a kernel panic appears and it restarts again and again. Help?
Restart the computer and immediately hold the Option key down.
Select the Recovery partition and continue.
On the next pane, select Disk Utility and continue.
When DU opens, select your hard drive in the left column, click the First Aid tab, the click Repair Disk.
When that is done, quit DU and restart in the usual way. -
my apple tv was working fine untill the AirPlay option disappeared. I haven alterd the settings and have tryed rebooting both iPhone and ipad. I even rebooted the ATV and that disn't work. i am connected to the same network on both devices to. My iPad is up to date but my phone isn't but as I said mirroring and AirPlay worked fine on both devices befor...
Hi F1N5G10,
Thanks for contributing to the Apple Support Communities.
It sounds like you don't have the AirPlay option on your iOS devices. Restarting your Apple TV and iOS devices was a good first step, and you can find some additional tips to guide your troubleshooting at this link:
Resolve issues with AirPlay and AirPlay Mirroring from iPhone, iPad, and iPod touch - Apple Support
Sincerely,
Jeremy -
I have a iPad Keyboard Dock for the iPad 1. I purchase an iPad 2 and the dock worked fine for a week no fit problem none worked. I received a tiny message about iPad Keyboard Dock it stop working immediately after dismissing message.
Hi and welcome..
Connect your iPad to your computer. Launch iTunes. Make sure your iPad is recognized in iTunes under Devices on the left.
Select the Summary tab then click Update.
Just to make sure your iPad software is up to date.
Carolyn -
On photoshop element 12 when I open a .MTS file I have the sound with a black screen if I open a .mov it work fine I have uninstall and reinstall I still have the same problem can you help?
I have find the codec installed on my PC do you see an undesirable one I have highlighted the one that seems strange should I uninstall how can I do this safely
Daniel
Codecs audio
Type
Nom
Format
Binaire
Version
ACM
Codec Microsoft IMA ADPCM
0011
ACM
CODEC A-Law et u-Law Microsoft CCITT G.711
0007
ACM
Codec audio Microsoft GSM 6.10
0031
ACM
Codec Microsoft ADPCM
0002
ACM
Fraunhofer IIS MPEG Layer-3 Codec (decode only)
0055
ACM
Convertisseur PCM Microsoft
0001
DMO
WMAudio Decoder DMO
0160, 0161, 0162, 0163
WMADMOD.DLL
6.1.7601.17514
DMO
WMAPro over S/PDIF DMO
0162
WMADMOD.DLL
6.1.7601.17514
DMO
WMSpeech Decoder DMO
000A, 000B
WMSPDMOD.DLL
6.1.7601.17514
DMO
MP3 Decoder DMO
0055
mp3dmod.dll
6.1.7600.16385
Codecs vidéo
Type
Nom
Format
Binaire
Version
ICM
Microsoft RLE
MRLE
msrle32.dll
6.1.7601.17514
ICM
Microsoft Vidéo 1
MSVC
msvidc32.dll
6.1.7601.17514
ICM
Microsoft YUV
UYVY
msyuv.dll
6.1.7601.17514
ICM
Codec Intel IYUV
IYUV
iyuv_32.dll
6.1.7601.17514
ICM
Toshiba YUV Codec
Y411
tsbyuv.dll
6.1.7601.17514
ICM
Codec Cinepak de Radius
cvid
iccvid.dll
1.10.0.13
DMO
Mpeg4s Decoder DMO
mp4s, MP4S, m4s2, M4S2, MP4V, mp4v, XVID, xvid, DIVX, DX50
mp4sdecd.dll
6.1.7600.16385
DMO
WMV Screen decoder DMO
MSS1, MSS2
wmvsdecd.dll
6.1.7601.17514
DMO
WMVideo Decoder DMO
WMV1, WMV2, WMV3, WMVA, WVC1, WMVP, WVP2
wmvdecod.dll
6.1.7601.18221
DMO
Mpeg43 Decoder DMO
mp43, MP43
mp43decd.dll
6.1.7600.16385
DMO
Mpeg4 Decoder DMO
MPG4, mpg4, mp42, MP42
mpg4decd.dll
6.1.7600.16385
De : sarika02
Envoyé : 17 juin 2014 19:26
À : Daniel Cloutier
Objet : On photoshop element 12 when I open a .MTS file I have the sound with a black screen if I open a .mov it work fine I have uninstall and reinstall I still have the same problem can you help?
On photoshop element 12 when I open a .MTS file I have the sound with a black screen if I open a .mov it work fine I have uninstall and reinstall I still have the same problem can you help?
created by sarika02 <https://forums.adobe.com/people/sarika02> in Photoshop Elements - View the full discussion <https://forums.adobe.com/message/6466796#6466796> -
it used to be that when I created a pdf from a word or publisher document, hyperlinks worked fine. Now I cannot get them to work unless the text displayed for the link is the complete address and it all appears on one line. Why?
You can print to the Adobe PDF printer, but that only creates links that Acrobat or Reader recognize as such. That is the reason for needing the entire URL on one line. It is not actually an embedded link, but one created by Acrobat on the fly. With OFFICE 2013 you have two choices: 1. create the PDF with the print to Adobe PDF and then add the links in Acrobat so that they are complete or 2. I think the WORD save as PDF or XPS will create the PDF with links, but not sure. If so, that would be the quickest solution for you, but be aware of potential problems with the MS plugin.
Of course, the third option is to upgrade to XI which can be done with AA 9. You will probably not be eligible for a for an upgrade to whatever the next version will be. -
Purchased a new Apple TV and the remote double clicks each time I press the button. It worked fine during set up and for the first two days. I have since moved it and this problem started. Restarted,reset,unplugged,changed remotes, no change. Latest software update. This is really annoying. iPhone remote app works just fine. Any suggestions?
That's one of the weird things.. it recognizes it maybe 10% of the time. And usually, only after I do the two-button reset. Problem is.. since it won't charge above 2%, anytime I try to do a restore or anything like that using iTunes, my device shuts off and I lose whatever progress I'd made.
So, an update... after reading through a bunch of similar complaints (there are literally 1000's of them so there's NO WAY this isn't somehow ios7 related, thanks a lot APPLE ) I decided to try a restore in recovery mode. After 3 hours and several disconnections... I ended up having to just set it up as a new iPad, as the restore did nothing. Weirdly though... as I was doing the restore in recovery mode.. I noticed I'd gotten up to a 10% charge.. higher than it's been since September, so after setting it up as a new device, I turned it off and plugged it in using the wall charger. 2 hours later and I was up to 38%. Still not great, as my iPad, before ios7 could've fully charged twice in the amount of time it took for me to now get 28% more of a charge. And that's with a fully cleaned out device.. so that really ***** and I'm now more confused than ever.
But I'm gonna leave it overnight charging and see what I come up with tomorrow. Sadly, when I paid $600 for it in February, I never expected to have to play "wait and see" with it...
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