IPad video app (iTune) broken - Not showing downloaded videos

Recently, I began to have problems with videos that I purchased on iTunes, downloaded them, could watch them and then delete them so I could download more purchased videos, and then when I would go to download them again later (to watch them again), it would show in iTuned that they were already downloaded.  In iTunes...The "WATCH" button appears where the "Download" button usually appears...and when you click on it, the iTunes Video App launches, but the video isn't there to watch.
Anyone else having this same problem?  ...and how do I fix this APPLE?  I have already done a factory restart and loaded my apps, etc...back on to my iPad from iCloud, but the problem is still there.
Thanks!

Thanks Rex. I appreciate your suggestion. There are two reviews on it so far (not much substance regarding function). 

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