IPad video poster frames white box with grey tv, looking for fix

I have searched the forums and can not find a working solution.
I have mpeg4 Apple TV/ iPad videos that I have added to my iPad through iTunes. 
When they came in, all the poster frames were black, as that's the first frame of video.  I manually went though iTunes and set each poster frame. 
I then sync and reboot on the iPad.  Poster frames are now white squares with grey tv.
Repeated the above twice.
Signed in and out of home share (as suggested by one forum) and reboots iPad.
Have removed all files from iPad and then added back.  Back to black poster frames.
I have no way to check if the poster frame are correct as in iTunes, I can only see files on the iPad in list view.  When I do get info, there is nothing about the poster frame.
Any help or ideas would be appreciated. 
Ipad2
iOS 6.1.2
iTunes 11.0.1
MacPro OSX 10.7.5
Thanks!

BUMP.
Still looking for an answer on this.  In addition to the above:
I have tried setting the poster frames inside of iTunes
I have tried setting the poster frames outside of iTunes and then importing onto the iPad though iTunes.
Setting ratings made no difference.
I can not add artwork manually, it is greyed out in the info pain and not accessible.
Still same results.  Now all video files are a Grey Square with a different symbol depending on what "Media Kind" the file is set to.  And in fact, when I do this, the files disappear from iTunes and I can no longer find them.
Apple, Please help!!
Reading the Forums, this is a problem that has yet to be answered.
Ipad2
MC770LL/A
ios 7.1.1

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