IPad videos will not play on Quicktime on my PC, the screen is black but there is sound. Any ideas?

I recorded videos on my ipad and wanted to edit on Quicktime Pro on windows, but all I have is sound no picture. The Quicktime software is is udated 7.7.2 & my Ipad is the latest version with ios6. I could play the videos on the iPad, obviously, but cannot see them on PC. I run Windows 7.

Thanks! Yours works. May I Add?
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Disable Direct3D acceleration in the player you are using.
If you use VLC media player, Go to preferences, Video, And under output, change from default to "Direct 2D video output"
If you use Quicktime, Downgrade to Quicktime 7.6 or upgrade to quicktime 7.7.3 and Go to
Edit --> Preferences -->Quicktime preferences.
Under that, go to advanced tab, and uncheck "Enable Direct3d acceleration" (3'rd box)
Fixed the problem for me
You're welcome
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Iphone 4s videos will not play on Quicktime on my PC, the screen is black but there is sound. Any ideas?

I am not too computer literate..............
I took some videos of my daughter and went to view them on my computer (pc) and they will not play. The computer recongnizes them as quicktime files (.MOV) but when they are selected for playback, the screen is black and all that plays is the audio. I downloaded the latest quicktime pro at $30.00 and the problem still exsists. The video was taken on an iPhone 4s with the iOS6 updated software.
What is the problem? What is the fix?
Thanks

Thanks! Yours works. May I Add?
¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬
Disable Direct3D acceleration in the player you are using.
If you use VLC media player, Go to preferences, Video, And under output, change from default to "Direct 2D video output"
If you use Quicktime, Downgrade to Quicktime 7.6 or upgrade to quicktime 7.7.3 and Go to
Edit --> Preferences -->Quicktime preferences.
Under that, go to advanced tab, and uncheck "Enable Direct3d acceleration" (3'rd box)
Fixed the problem for me
You're welcome
¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬

HT3775 I am downloading a Final Cut Pro x project directly to Quicktime. The movie will not play, stating Quicktime doesn't support the codec. I currently am using Quicktime 10.1 on my Mac OS X Lion

I am downloading a Final Cut Pro x project directly to Quicktime. The movie will not play stating Quicktime doesn't support the codec. I currently am using Quicktime 10.1 on my Mac OS X Lion

Wow. Okay...
I'll let the real veterans in this forum tackle your issues one after the other. But, I can tell you, all will be well.
My only comment would be re: your computer specs:
BJReis wrote:
. This may be due to somewhat older equipment:
GHz Intel Core Duo MacBook Pro with a 4GB memory computer with Ddr3 running OSX 10.8.4
To be completely honest, FCPX is a RAM hog. It just is. But, RAM is relatively cheap, and the pay-off is good.
4GB is right on the edge, IMHO. 16G is ideal.
I wish you luck, hang in there, and standby for more help.

Resolution Steps: iPhone, iPad or iPod Touch library corrupted and showing ghost entries which will not play or music that is on the device in iTunes but inaccessible.

Issue: iOS Music application either has items listed in the library that will not play; or has an empty library but iTunes reports that music is present on the device and taking up space; or a combination of these issues coupled with the inability to resolve the problem through the standard resolution steps of disabling music syncing to remove all music and then re-enabling or by enabling "manually manage library" and removing the items.
Additionally, attempting to restore from a back-up does not resolve the issue and the default response from the Apple Support Community is to factory restore the device and treat as new device, resulting in loss of all settings and basically starting from scratch.
Cause of issue: Corrupted iOS device iTunes library (MediaLibrary.sqlitedb). This database stores the iTunes Media records and related information such as playcount, lyrics etc. It does not store information and settings regarding iOS Applications as far as I am aware so this should be safe.
Resolution Steps:
Perform a back-up to your local computer rather than iCloud if practical. This will be quicker in the event of issues.
Download a iOS device manager such as Phone View (http://www.ecamm.com/mac/phoneview/) which will allow you to directly access the file structure of the device. (This will NOT require an illegal jailbreak to be performed!)
Enable the Advanced View mode so the entire disk structure is accessible.
Browse to the following file: iTunes_Control/iTunes/MediaLibrary.sqlitedb
Rename MediaLibrary.sqlitedb to MediaLibrary.sqlitedb-backup or similar
Hold down POWER and HOME on your iOS device until the Apple logo appears. Release both buttons.
When device has rebooted, connect to iTunes and synchronise it.
iTunes will detect that the Media Library on the device is missing and recreate it based on the items that it has listed in the iTunes synchronisation record for the device.

michaelfromstockton on tees wrote:
I've found an easier way, just go to settings>general>usage>music. Then swipe it and press delete, i think this deletes the database described above, then re-sync, this worked for me anyway. Good luck, you need it with Apple software.
I don't have a large library of music on my iPhone 4s since I've only had it since Oct 2012, but since the update to iTunes 11 in early December, my album artwork has been all messed up. Everytime I would try to add new music, it would assign the wrong album artwork to anything new coming in. And in addition to that, it would also mess up album artwork of music already on my phone. Everything looked correct in iTunes, but on my phone, not so much. After trying to unsynch, then synching again, my frustration level was at an all-time high. This problem seems to be everywhere online, but no concrete solution for everyone.
I finally came across your simple solution (at least for me because of my small inventory of music) of just deleting all the music through the settings, and then re-synching to add back my music. Now all of the album artwork is correct again. I'm almost afraid to add new music for fear the artwork will get mixed up all over again! I still think my issue is somehow connected to the iTunes 11 update because up until then I had no issues whatsoever. Anyway, thanks for an easy solution that worked for me.

I have an iPad mini and the screen is black but it makes sound perfectly fine

I have a iPad mini and the screen is completely black but it makes sound perfectly fine

See here for Frozen or Unresponsive iPad
http://www.apple.com/support/ipad/assistant/ipad
tlend wrote:
I have a iPad mini and the screen is completely black...
Try this First... No Data will be Lost...
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons..

I updated to the newest version of FIREFOX and now my NETFLIX won't play, YOUTUBE videos will not play. I was one of the people that donated to you this year.

Hello Mozilla/FIREFOX I just updated to your latest version and now my NETFLIX nor my YOUTUBE plays anymore. I just get a black space without any volume or play symbols - this isn't working for me. I donated to your organization as I am a supporter but you'll need to honor your side of the street. What are you guys doing to fix this and by when will it be resolved?

Hello,
The Refresh feature (called "Reset" in older Firefox versions) can fix many issues by restoring Firefox to its factory default state while saving your bookmarks, history, passwords, cookies, and other essential information.
'''''Note:''' When you use this feature, you will lose any extensions, toolbar customizations, and some preferences.'' See the [[Refresh Firefox - reset add-ons and settings]] article for more information.
To Refresh Firefox:
# Open the Troubleshooting Information page using one of these methods:
#*Click the menu button [[Image:New Fx Menu]], click help [[Image:Help-29]] and select ''Troubleshooting Information''. A new tab containing your troubleshooting information should open.
#*If you're unable to access the Help menu, type '''about:support''' in your address bar to bring up the Troubleshooting Information page.
#At the top right corner of the page, you should see a button that says "Refresh Firefox" ("Reset Firefox" in older Firefox versions). Click on it.
#Firefox will close. After the refresh process is completed, Firefox will show a window with the information that is imported.
#Click Finish and Firefox will reopen.
Did this fix the problem? Please report back to us!
Thank you.

Firefox V 25.0.1 on an iMac OSX 10.9 will not play streamed audio from a web site. Audio on Safari V7 OK. Any ideas on how to get the Firefox audio to play?

The audio on the site is in MP3 format. The site is coded in PHP.

I'm not sure if the current Firefox release is supporting MP3 in an audio or video tag if that is what is used to play this media file.
*[https://bugzilla.mozilla.org/show_bug.cgi?id=851290 bug 851290] - Use GStreamer on Mac for H.264/MP3/AAC playback (instead of AV Foundation)
<i>Please do not comment in bug reports: https://bugzilla.mozilla.org/page.cgi?id=etiquette.html</i>

IPad 1 will NOT play videos..

I have the older iPad 1, it use to play videos in safari, now it don't.
ISO 5.1.1
No video play back from ANY browser apps including safari, chrome and many other that I have since deleted. All I get is a black screen, it does not even look as if it's downloading the video.
I have restarted the iPad, restored the iPad, not sure what else.
Here is one of the site I like to watch and have been able to before www.komonews.com but not now.
Even YouTube video will not play.
Videos from YouTube will play from within the YouTube app.
Dose this have to do with HTML5, QuickTime, or?
This topic only has to do with iPad browser, everything else works.
Help please.

Try this worked for me.Turn off power using button on side not on main screen, hold down for 5 secs. Then re power using same button.

I updated to IOS 7 on my Ipad 2 and now videos will not play, they freeze and skip and will not play.

I updated to IOS 7 on my Ipad 2 and now videos will not play, they freeze and skip and will not play. Can anyone help?

Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
How much Available storage space do you have?
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http://teachmeios.com/help-with-how-to-fix-a-crashing-app-on-iphone-ipad-mini-an d-ipod-touch/
 Cheers, Tom

My quicktime videos will not play on my hp envy (windows 7). the computer freezes and i have to res

my quicktime videos will not play on my hp envy15 (windows 7 64). the screen goes black, freezes and i have to restart.
I have tried to open files by opening itunes or quicktime or media player. I have been able to play the videos broefly but then they typically freeze.

Uninstall Quicktime, Then reinstall it.
http://www.apple.com/quicktime/
THX

My iPod turns off automaticly. And videos will not play.

My iPod turns off automaticly. It is not just locking it fully shuts down. And videos will not play.

Try Hard Reset > Restore > Contact Apple for service.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101

ITunes videos will not play

Ever since I've updated to the newer iTunes version, my videos will not play correctly. Any video I bought on iTunes will not work. Also any video previews or trailers from iTunes will not work. Any other video from online or ones that I've recorded work normally. When I try to play a video, this is what it looks like:
The picture does not show, but the audio plays perfectly. Quicktime and every other software is updated. I've tried to find the answer on the forums but couldn't find one similar to my problem. Also, I cannot contact any apple support by phone because I'm currently living in China and this or e-mail is the most conveinent.
Help!
Thanks,
K.

Hi Oicrylic,
If you are still having video playback issues in iTunes, you may want to try the following user isolation troubleshooting to see if the issue can be localized to either a user or a system level cause.
Apple Support: Isolating an issue by using another user account
http://support.apple.com/kb/TS4053
Mac OS X: How to troubleshoot a software issue
http://support.apple.com/kb/ht1199
Regards,
- Brenden

Hi, I uploaded some flv videos to my blog and can see it fine on my G5, my the videos will not play in Safari on my iPhone iOS4. Anyone know how to fix this?

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Using Lion, recent Movies with .mov extension will not play in Quicktime, but earlier ones taken with same camera (Kodak M530) will play fine.

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Hello Shad:
Have you downloaded and installed Flip4Mac?
http://www.microsoft.com/mac/otherproducts/otherproducts.aspx?pid=windowsmedia
Barry

Some videos will not play (blank screen).

Some of my videos will not play. I select the video and a "Play" arrow shows in the upper left portion of the screen, but the screen is dark (blank). I can press Menu and return.
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I really don't have a problem reformatting and starting over if that is the best or only solution as I only use iTunes and don't have calendar, notes, etc.
Thanks in advance.
iTunes Ver 10.5.1.42
iPod Classic 30Gb Ver 1.3
O/S Windows XP SP3

Where are these from? Are they from the iTunes Store or where they downloaded elsewhere and then added to your library? Perhaps you can try restoring your iPod to factory settings and then resyncing the videos back over to it.
If the videos are not from iTunes, perhaps you can try and re-convert them using a third party utility such as Handbrake or MPEG Streamclip.
http://www.squared5.com/
http://handbrake.fr/
B-rock

IPad videos will not play on Quicktime on my PC, the screen is black but there is sound. Any ideas?

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