Ipad was working fine and now has black screen and wont turn off or on or do anything

Ipad was working fine and now is a black screen. Won't do anything now

Is it charged? If not charge it with the supplied charger.
If charged, have you tried resetting your iPad?
Reset: Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10 seconds).
No data will be lost.

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Sign into iCloud pop-up message on iPad2 won't disappear off screen, have reset password multiple times but it is saying incorrect. Please HELP unable to use iPad as message appears every few seconds, iPad was working fine until now.

Sign into iCloud pop-up message on iPad2 won't disappear off screen, have reset password multiple times but it is saying incorrect. Please HELP unable to use iPad as message appears every few seconds, iPad was working fine until now.

After the restore did the phone work properly for a while? Say, a day or so?
If so it is possible you have an app that doesn't let go of memory properly. I reboot my iPhone ( hold sleep/wake and hole till you see the apple logo) every few days. This resets the memory. The iPhone OS has doesn't seem to mange memory very well yet. So a reboot will help with that. I have had my phone almost slow to a stop before I started rebooting. Always reboot after installing a new app. Also do you close all pages in Safari when you are done? This is a good practice. Safari will run in the background and use processor time and drain your battery quicker. Create a new blank page then close all others when you are done browsing for a while. I have also found that certain web site that have animated images like weather maps will turn the phone into molasses. As soon as i close that page it gets faster.
If all of the above have no effect then as Tamara said it is time for a trip to the Genius bar.
Good luck

2 days ago was working fine. Now click on icon and it doesnt open

Have uninstalled firefox then reinstalled. Did not work. Have no problem getting internet explorer or any website. This problem literally showed up overnight last Sat 3/7. Would like to get firefox back. Thanks

Hello,
'''Try Firefox Safe Mode''' to see if the problem goes away. [[Troubleshoot Firefox issues using Safe Mode|Firefox Safe Mode]] is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).
'''If Firefox is open,''' you can restart in Firefox Safe Mode from the Help menu:
* Click the menu button [[Image:New Fx Menu]], click Help [[Image:Help-29]] and select ''Restart with Add-ons Disabled''.
'''If Firefox is not running,''' you can start Firefox in Safe Mode as follows:
* On Windows: Hold the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* On Mac: Hold the '''option''' key while starting Firefox.
* On Linux: Quit Firefox, go to your Terminal and run ''firefox -safe-mode'' <br>(you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
When the Firefox Safe Mode window appears, select "Start in Safe Mode".
;[[Image:SafeMode-Fx35]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] article to find the cause.
''To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
When you figure out what's causing your issues, please let us know. It might help others with the same problem.

Email was working fine. Now not working even though nothing changed. Deleted acct turned off iPad turned on and added account again. Can receive mail but not send. Sometimes says relay not allowed sometimes different message.

Email was working fine. Now not working even though nothing changed. Deleted acct turned off iPad turned on and added account again. Can receive mail but not send. Sometimes says relay not allowed sometimes different message.

Try going into Settings > Mail, Contacts, Calendars > select the account > account name , tap on SMTP (under the 'Outgoing Mail Server' heading) and then tap on your Primary Server and try entering your email account and password and see if you can then send emails

IWork apps no longer sync with iCloud. I am on iOS 5.1,1, and this problem is several days old, before it was working fine. Anyone has an idea?

iWork apps no longer sync with iCloud. I am on iOS 5.1,1, and this problem is several days old, before it was working fine. Anyone has an idea?

Sadly this is not a new problem and I would not expect a forthcoming solution. I bought an iPad 3G and the iWork suite at the end of August and iCloud syncing worked fine. About the time Apple rolled out iOS 6 the syncing stopped working for me (without me upgrading or changing anything). It has never really worked since. Run iOS 5.1.1 on both the iPhone 4 and iPad 3G. The "geniuses" claim that Apples iOS 5 requirement is not correct and that I MUST upgrade both to ios 6 (although I know for fact that lots of folks STILL have the iCloud probs even with its 6. The last genius basically shrugged and non-verbally acknowledged the iCloud/iWork failing and suggested "just use Dropbox.". So why the **** did we pay for iWork!?!?!
Basically the iwork/iCloud Connnection is broken and I have yet to get a viable solution to repair the issue. Sorry for the bad news. For reference I have uninstalled/installed each iteration of iWork upgrades on each device without success. I have reset all settings multiple times, turned iCloud off/on repeatedly etc etc without success. I even wiped the iPad and restored from iCloud w/o intention (another Apple IPad "glitch" when I tried the "reset all settings" and the iPad decided to "erase all" instead. The genius said "it happens.")
Oddly, the Pages app is the only one that has marginally worked at times since the first probs. However it is basically broken and non-functioning. Certainly DO NOT trust vital documents to iCloud/iWork. I lost a number of work critical docs in this whole annoying, messy process of trying to get what Apple promised as easy....

TS3899 My ipad was working fine but if I go to send an email, a note pops up that my email address has been rejected by the server, what does that mean?

Hi, my Ipad was working fine but if I try to send an email, a note pops up that my email address has been rejected by the server, what does this mean? I am still receiving emails and can access websites through Safari.

iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Using a POP account with multiple devices
http://support.apple.com/kb/ht3228
iOS: Adding an email account
http://support.apple.com/kb/HT4810
iOS: Setting up an Outlook.com, Hotmail, Live, or MSN email account
http://support.apple.com/kb/ht1694
iPhone, iPad, iPod touch: Microsoft Outlook 2003, Outlook 2007, Outlook 2010 may not display contacts and calendars after sync
http://support.apple.com/kb/TS1944
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say "Cannot Connect to Server"?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
How to Sync Contacts with Your iPad Using iTunes
http://www.dummies.com/how-to/content/how-to-sync-contacts-with-your-ipad-using- itunes.html
iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
iCloud: Create a group and add contacts to it
http://support.apple.com/kb/PH2667
eMail Groups - You can use a third party app that many users recommend.
MailShot - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
Group Email - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
iPad Mail
http://www.apple.com/support/ipad/mail/
Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
 Cheers, Tom

My iPad was working fine until Tuesday night. On that night the Facebook icon want work. I click on the icon and it goes to a white blank screen then right back to the home page. I have deleted it and put it back on, also turned it off and it still want w

My iPad was working fine until Tues. Night. I went to go on facebook and it shows a white page like it is coming on the it goes back to the home page. I have turned it off, deleted Facebook and put it back on but it still does the same thing. What can I do?

Morning DeeHutton,
Thanks for using Apple Support Communities.
For more information on this, take a look at this article:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Best of luck,
Mario

TS1425 My iPod Classic was working fine all day. Came home and uploaded to voice memos via iTunes, now there is no sound coming from my iPod. I've used both headphones and a docking station. The songs don't even begin, they just skip to the next one.

My iPod Classic was working fine all day. Came home and uploaded 2 files via iTunes, now there is no sound coming from my iPod. I've tried both headphones and a docking station......nothing. The songs don't even engage, they skip to the next one. I've tried rebooting the iPod and still nothing. Any ideas?
Kim

Hi, and welcome to Apple Discussions.
Have you tried resetting the PMU?
I'm not optimistic that this will help any more than the procedures you've already tried, but it won't hurt to try.
Do you still have your OS 9 installation? If so, try booting into OS 9 and see if the problems with the audio are happening there, too. If so, you can bet it's a hardware problem.
How big is your hard drive and how much space remains available on it? If you don't have your OS 9 installation in order to check out whether it's a hardware problem and you have enough available hard drive space, you may want to try an Archive and Install of the OS in order to make sure it isn't an OS X system-wide problem. If that doesn't do it, you could back up your hard drive and restore your software.
All of this may just be spinning your wheels, but it's all stuff you can try before shelling out a lot of money for repairs.

My ipod 4g was working fine until i locked the screen but when i tried to turn it back on the screen stays black and its been 3 days. Does anyone know how i could fix this?

my ipod 4g was working fine until i locked the screen but when i tried to turn it back on the screen stays black and its been 3 days. Does anyone know how i could fix this?

- Charge the iPod for half an hour. Then reset the iPod:
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- if still not working, connect to your computer. If iTunes sees the iPod, restore the iPod.
- If still problem, place the iPod in recovery mode and then try to restore the iPod. For recovery mod see:
iPhone and iPod touch: Unable to update or restore

Mt icloud mail account was working fine. Now when I access mail, a screen pops up with a choice of mail sites. When I choose icloud and enter my id and password and press next it says this acct is already set up. There is no other option.... Please help m

My icloud mail was working fine. Now, when I access my mail ,a screen appears to prompt me to choose mail websites. When I choose icloud, enter my id and password, press next it tells me this account already exists. Help ? How can I access my mail again?

Hello Irishjanet,
I would recommend the following steps from our Mail troubleshooting guide:
Restart your iOS device.
Delete the affected email account from your device.
Tap Settings > Mail, Contacts, Calendars.
Choose the affected email account, then tap Delete Account.
Add your account again.
iOS: Troubleshooting Mail
http://support.apple.com/kb/TS3899
Cheers,
Allen

Iphone 4s is working for example can play,music recieve texts ,calls ect but has black screen and have tried the force shutdown method but still can see what im doing on the screen

iphone 4s is working for example can play,music recieve texts ,calls ect but has black screen and have tried the force shutdown method but still can see what im doing on the screen

Did anything happen to prior to your phone acting this way? It sounds like your screen is dead, but it is hard to say without knowing what what the cause.
1) was this a gradual problem? Did the phone screen start dimming a couple months ago and now has degraded or after some event (known or unknown to you), the phone started behaving this way.
2) Can you give more specifics on the problem? You said you have a black screen, but also you can see what you're doing on screen. Is the screen just really dim? Is the screen completely black? Does anything else besides attempting to reset the device cause it to flash white?

HT201263 my phone just shut off and will not come back on no matter what I do. It was working fine then just went compeltely dark and is unresponsive. Help!!

My phone was working fine, then just went completely blank, and now is totally unresponsive

Plug it in to mains power for at least 15 minutes. If it doesn't automatically come on, try a Reset... press the home and sleep/lock buttons until you see the Apple logo, ignoring the slider. Takes about 5-15 secs of button holding and you won't lose any data or settings.

Hi! I brought an iPhone 4 off my friend at work. The day I brought it, it was working fine but now I can't seem to send any messages or make phone calls. The network is showing up fine but each time I try to make a call it says "call failed" help any1?

Hi! I brought an iPhone 4 off my friend at work. The day I brought it, it was working fine but now I can't seem to send any messages or make phone calls. The network is showing up fine but each time I try to make a call it says "call failed" I can't seem to send any messages either? I can use the Internet fine and everything else on the phone. Can anyone help?

Hi chelsinator,
You can reset the phone and it won't cause any problems or cause you to lose any data - Hold down the Home and Power buttons at the same time and continue to hold them down until the Silver Apple appears.
The other thing you should do is to reset your network settings: Settings>General>Reset>Reset Network Settings. You will have to set up your Wifi again, but that oftentimes clears things up.
Cheers,
GB

Hi Forum, can u please help? iRecently bought a mac pro & my garageband 11 was working fine but now it's showing a question mark in the dock but it won't open. I think it may have been accidentally trashed. I've searched the trash & spotlighted. What now?

Hi Forum, can u please help? iRecently bought a macbook pro and garageband 11 was working fine but now it's showing a question mark in the dock and it won't open. I think it may have been accidentally trashed. I've searched the trash and spotlighted but don't know what to do next. Any ideas? Thanks.

How did you install GarageBand on your Mac? Did it come preinstalled with the other iLife applications?
If your MacOS supports the AppStore, you should be able to redownload GarageBand from the AppStore, see this support Article: OS X: About OS X Recovery on how to download again:
Double-click the App Store icon in the dock.
Enter your Apple ID and password.
Click Purchases.
If you haven't previously accepted your bundled iLife applications within the Mac App Store, you should see your iLife applications appear in the Accept portion of the screen. Click Accept.
You may be asked for your Apple ID and password once again. Your iLife applications now move to the Purchased section. These applications are part of the software that came with your Lion based computer. Your account will not be charged for them. Click Install to complete installation of your applications.
Regards
Léonie

TS1398 iPad was working fine yesterday -day 3 being in London - but is not picking up a carrier today. What can I do???

iPad was working fine yesterday - day 3 being in London - but is not picking up carrier today - what can be done?

Are you referring to wifi or cellular?
 Cheers, Tom

Ipad was working fine and now has black screen and wont turn off or on or do anything

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