IPad Web App updating issue

My iPad is showing 2 web app updates in the queue. However, when I click on 'Updates' in the App Store, no updates are showing. Any ideas how I can both get the updates to show and then to download the updates?

There are countless posts about this. There's a problem at Apple's end and has been so for several days.
However, I have no trouble updating using itunes on my computer and later syncing to my device.

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IPad 4 App Updates Issue

My IPad 4 home screen is showing that I have 5 updates in the App Store, but when I tap the App Store icon and the page finishes loading it shows that there are 0 updates to download. When I exit the App Store it still shows that I have 5 updates. Anyone have any ideas on what may cause this and how I can fix it? I performed a factory reset on the device, but this did not fix it. Any and all help is appreciated!

There are countless posts about this. There's a problem at Apple's end and has been so for several days.
However, I have no trouble updating using itunes on my computer and later syncing to my device.

IPad IOS 8.1 full screen safari web app display issue

My company produces a web app that is intended to be used from the iPad's Full Screen Home Screen launch.
we are using the tags:
<meta name="apple-mobile-web-app-capable" content="yes">
<meta name="viewport" content="width=device-width, initial-scale=1.0, user-scalable=no" >
Since taking the updates to IOS 8, 8.1, & 8.2, when the app is launched in full screen mode from the home screen, the iPad's top line including the text "iPad", its signal strength, VPN status, current time, battery life, and blue-tooth indicators are superimposed on the top line of every page - making it difficult to read that top line of data coming from our app.
Additionally, there appears to now be a blank white band that shows up on the footer of the web app. Both of these new additions to the full screen appearance is yielding a somewhat less professional appearance.
Is there some sort of tag or other setting that we can use to hide these new areas that are appearing?

This is a better illustration. I'm thinking that the white band at the bottom of the screen should be at the top of the screen (like the iphone does) and the web content should be shifted down that amount of space.
the white band is hard to see with this white background however, but its obvious on the ipad in full screen mode... so go to the link on your device, save it to the home screen and relaunch...
http://www.initlabs.com/sample/ios7mobileweb.html
Is anyone else seeing this issue?

IPad Mini app updates

I been having a new issue with my ipad mini where I cannot update my apps when I go to the App Store. The App Store says I have 7 app updates and when I enter the App Store, the app updates do not appear. Please help me!!!! Could it me my new modem I got from Comcast a few days ago? Pease help me!!!!!! Thanks.
Conor
<Email Edited by Host>

It is nothing that you are doing wrong.
Many people are having this problem for the last couple of days. This is a problem that Apple has to fix. If you look around the forum, you will see many, many discusssions about this and they have been going on for a few days.
According to Fly150 in another discussion, this is a workaround - for the time being.
If you want to update the Apps while waiting for Apple to fix Updates:
1. Go to App Store
2. Select Purchased
3. Select All
4. Scroll down to find the Apps showing update
5. Select update on the Apps
This should update the Apps and get rid of the update count in App Store.

SharePoint 2013 - Office web apps intermittent issue

From past few weeks we are seeing issue while opening the documents from sites error message says “Sorry something went wrong + An unexpected error occur on the Server”. This happens with individual users accounts(Since it is
expected behavior with Service account for Office web Apps). After identifying on which server we are seeing the issue we are performing the
IIS reset on that effected Server and then issue will resolve but after a week or 10 days this is repeated again.    If anyone has seen this issue in(SP2013+OWA) please share your inputs for permanent fix.
Subhash

Hi Cristian,
Below is the Log file. Please refer.
08/06/2014 11:41:09.73 w3wp.exe (0x1688) 0x4764 SharePoint Foundation DistributedCache air4a Monitorable Token Cache: Failed to get token from distributed cache for '0).w|s-1-5-21-2146773085-903363285-719344707-1611799'.(This
is expected during the process warm up or if data cache Initialization is getting done by some other thread). ccecab9c-73c6-e096-b4ac-251e2bb15206
08/06/2014 11:41:09.73 w3wp.exe (0x1688) 0x4764 SharePoint Foundation DistributedCache air4b Monitorable Token Cache: Reverting to local cache to get the token for '0).w|s-1-5-21-2146773085-903363285-719344707-1611799'. ccecab9c-73c6-e096-b4ac-251e2bb15206
08/06/2014 11:41:09.78 w3wp.exe (0x1688) 0x4764 SharePoint Foundation Application Authentication aiv3c Exception System.ServiceModel.CommunicationObjectFaultedException: The communication object, System.ServiceModel.Configuration.ConfigurationChannelFactory`1[Microsoft.SharePoint.IdentityServices.IApplicationSecurityTokenServiceContract],
cannot be used for communication because it is in the Faulted state.     at System.ServiceModel.Channels.CommunicationObject.ThrowIfDisposed()     at System.ServiceModel.ChannelFactory.EnsureOpened()
at System.ServiceModel.ChannelFactory`1.CreateChannel(EndpointAddress address, Uri via)     at Microsoft.SharePoint.IdentityServices.SPApplicationSecurityTokenServiceClient.GetInternalAppStsChannel()     at Microsoft.SharePoint.IdentityServices.SPApplicationSecurityTokenServiceClient.<>c__DisplayClass2.<RequestSelfIssuedToken>b__0()
at Microsoft.SharePoint.Utilities.SecurityContext.RunAsProcess(CodeToRunElevated secureCode)     at Microsoft.SharePoint.IdentityServices.SPApplicationSecurityTokenServiceClient.RequestSelfIssuedToken(RequestApplicationSecurityToken rst)
StackTrace: at onetnative.dll: (sig=6aba1f5f-ccc4-4590-af00-b8ffe7fe99a0|2|onetnative.pdb, offset=28BE6) at onetnative.dll: (offset=152A9) ccecab9c-73c6-e096-b4ac-251e2bb15206
08/06/2014 11:41:09.78 w3wp.exe (0x1688) 0x4764 SharePoint Foundation Unified Logging Service c91s Monitorable Watson bucket parameters: Microsoft SharePoint Foundation 4, ULSException14, 269cd32d "sharepoint foundation",
0f001144 "15.0.4420.0", b2c61fc4 "system.servicemodel", 0400766f "4.0.30319.0", 51d7762b "fri jul 05 18:43:07 2013", 000000e4 "000000e4", 00000063 "00000063", 96a3e724 "communicationobjectfaultedexception",
00215742 "aiv3c" ccecab9c-73c6-e096-b4ac-251e2bb15206
08/06/2014 11:41:09.78 w3wp.exe (0x1688) 0x4764 SharePoint Foundation Application Authentication agmxo Exception System.ServiceModel.CommunicationObjectFaultedException: The communication object, System.ServiceModel.Configuration.ConfigurationChannelFactory`1[Microsoft.SharePoint.IdentityServices.IApplicationSecurityTokenServiceContract],
cannot be used for communication because it is in the Faulted state.     at System.ServiceModel.Channels.CommunicationObject.ThrowIfDisposed()     at System.ServiceModel.ChannelFactory.EnsureOpened()
at System.ServiceModel.ChannelFactory`1.CreateChannel(EndpointAddress address, Uri via)     at Microsoft.SharePoint.IdentityServices.SPApplicationSecurityTokenServiceClient.GetInternalAppStsChannel()     at Microsoft.SharePoint.IdentityServices.SPApplicationSecurityTokenServiceClient.<>c__DisplayClass2.<RequestSelfIssuedToken>b__0()
at Microsoft.SharePoint.Utilities.SecurityContext.RunAsProcess(CodeToRunElevated secureCode)     at Microsoft.SharePoint.IdentityServices.SPApplicationSecurityTokenServiceClient.RequestSelfIssuedToken(RequestApplicationSecurityToken rst)
at Microsoft.SharePoint.IdentityModel.OAuth2.SPOAuth2SecurityTokenManager.RequestRawLoopbackToken(OAuth2EndpointIdentity endpointIdentity, JsonWebSecurityToken onBehalfOf, String applicationContext)     at Microsoft.SharePoint.IdentityModel.OAuth2.SPOAuth2SecurityTokenManager.IssueLoopbackTokenString(Uri
endpointAddress, SPIdentityContext identityContext, String applicationContext, DateTime& validTo) StackTrace: at onetnative.dll: (sig=6aba1f5f-ccc4-4590-af00-b8ffe7fe99a0|2|onetnative.pdb, offset=28BE6) at onetnative.dll: (offset=152A9) ccecab9c-73c6-e096-b4ac-251e2bb15206
08/06/2014 11:41:09.78 w3wp.exe (0x1688) 0x4764 SharePoint Foundation Unified Logging Service c91s Monitorable Watson bucket parameters: Microsoft SharePoint Foundation 4, ULSException14, 269cd32d "sharepoint foundation",
0f001144 "15.0.4420.0", b2c61fc4 "system.servicemodel", 0400766f "4.0.30319.0", 51d7762b "fri jul 05 18:43:07 2013", 000000e4 "000000e4", 00000063 "00000063", 96a3e724 "communicationobjectfaultedexception",
0018c5ce "agmxo" ccecab9c-73c6-e096-b4ac-251e2bb15206
08/06/2014 11:41:09.78 w3wp.exe (0x1688) 0x4764 SharePoint Foundation WOPI ajc39 Unexpected WOPIFrame - Unhandled exception: System.ServiceModel.CommunicationObjectFaultedException: The communication object, System.ServiceModel.Configuration.ConfigurationChannelFactory`1[Microsoft.SharePoint.IdentityServices.IApplicationSecurityTokenServiceContract],
cannot be used for communication because it is in the Faulted state.     at System.ServiceModel.Channels.CommunicationObject.ThrowIfDisposed()     at System.ServiceModel.ChannelFactory.EnsureOpened()
at System.ServiceModel.ChannelFactory`1.CreateChannel(EndpointAddress address, Uri via)     at Microsoft.SharePoint.IdentityServices.SPApplicationSecurityTokenServiceClient.GetInternalAppStsChannel()     at Microsoft.SharePoint.IdentityServices.SPApplicationSecurityTokenServiceClient.<>c__DisplayClass2.<RequestSelfIssuedToken>b__0()
at Microsoft.SharePoint.Utilities.SecurityContext.RunAsProcess(CodeToRunElevated secureCode)     at Microsoft.SharePoint.IdentityServices.SPApplicationSecurityTokenServiceClient.RequestSelfIssuedToken(RequestApplicationSecurityToken rst)
at Microsoft.SharePoint.IdentityModel.OAuth2.SPOAuth2SecurityTokenManager.RequestRawLoopbackToken(OAuth2EndpointIdentity endpointIdentity, JsonWebSecurityToken onBehalfOf, String applicationContext)     at Microsoft.SharePoint.IdentityModel.OAuth2.SPOAuth2SecurityTokenManager.IssueLoopbackTokenString(Uri
endpointAddress, SPIdentityContext identityContext, String applicationContext, DateTime& validTo)     at Microsoft.SharePoint.IdentityModel.OAuth2.SPOAuth2SecurityTokenManager.IssueLoopbackTokenString(Uri endpointAddress, SPUser user,
String applicationContext, DateTime& validTo)     at Microsoft.SharePoint.Utilities.SPWOPIHost.GetAccessToken(SPWeb web, Guid uniqueId, String proofKeyId, SPUrlZone zone, SPBasePermissions perms, Boolean hasEditLicense, Int64& ttl)
at Microsoft.SharePoint.Utilities.SPWOPIHost.GetAccessToken(SPFile file, String proofKeyId, SPUrlZone zone, Int64& ttl)     at Microsoft.SharePoint.Utilities.SPWOPIHost.GetWOPITargetInternal(HttpContext httpContext, SPWeb web, Object&
spPrimeObject, SPWOPIAction& requestedAction, SPRegionalSettings spSettings, String& wopiAppUrl, String& wopiFavIconUrl, String& wopiAccessToken, Int64& wopiAccessTokenTtl, String& errorMessageToDisplay, String& redirectUrl)
at Microsoft.SharePoint.ApplicationPages.WOPIFrameHelper.OnLoadHelper(WOPIFrame frame)     at Microsoft.SharePoint.ApplicationPages.WOPIFrameHelper.OnLoad(WOPIFrame frame) ccecab9c-73c6-e096-b4ac-251e2bb15206
08/06/2014 11:41:09.78 w3wp.exe (0x1688) 0x4764 SharePoint Foundation General aat87 Monitorable An error has occurred on the server. ccecab9c-73c6-e096-b4ac-251e2bb15206
08/06/2014 11:41:09.78 w3wp.exe (0x1688) 0x4764 SharePoint Foundation DistributedCache ah24q Unexpected SPDistributedCachePointerWrapper::InitializeDataCacheFactory - No cache hosts are present in the farm. ccecab9c-73c6-e096-b4ac-251e2bb15206
08/06/2014 11:41:09.78 w3wp.exe (0x1688) 0x4764 SharePoint Foundation DistributedCache ah24w Unexpected Unexpected Exception in SPDistributedCachePointerWrapper::InitializeDataCacheFactory for usage 'DistributedViewStateCache'
- Exception 'System.InvalidOperationException: SPDistributedCachePointerWrapper::InitializeDataCacheFactory - No cache hosts present in the farm.     at Microsoft.SharePoint.DistributedCaching.SPDistributedCachePointerWrapper.InitializeDataCacheFactory()'. ccecab9c-73c6-e096-b4ac-251e2bb15206
08/06/2014 11:41:09.78 w3wp.exe (0x1688) 0x4764 SharePoint Foundation General ajb4s Monitorable ViewStateLog: Failed to write to the velocity cache: Documents/Srikanth_excel test.xlsx&action=default ccecab9c-73c6-e096-b4ac-251e2bb15206
08/06/2014 11:41:19.97 w3wp.exe (0x1688) 0x4764 SharePoint Foundation DistributedCache ah24q Unexpected SPDistributedCachePointerWrapper::InitializeDataCacheFactory - No cache hosts are present in the farm. ccecab9c-73c6-e096-b4ac-251e2bb15206
08/06/2014 11:41:19.97 w3wp.exe (0x1688) 0x4764 SharePoint Foundation DistributedCache ah24w Unexpected Unexpected Exception in SPDistributedCachePointerWrapper::InitializeDataCacheFactory for usage 'DistributedLogonTokenCache'
- Exception 'System.InvalidOperationException: SPDistributedCachePointerWrapper::InitializeDataCacheFactory - No cache hosts present in the farm.     at Microsoft.SharePoint.DistributedCaching.SPDistributedCachePointerWrapper.InitializeDataCacheFactory()'. ccecab9c-73c6-e096-b4ac-251e2bb15206
08/06/2014 11:41:19.97 w3wp.exe (0x1688) 0x4764 SharePoint Foundation DistributedCache air4g Monitorable Token Cache: Failed to initialize SPDistributedSecurityTokenCache Exception: 'System.InvalidOperationException:
SPDistributedCachePointerWrapper::InitializeDataCacheFactory - No cache hosts present in the farm.     at Microsoft.SharePoint.DistributedCaching.SPDistributedCachePointerWrapper.InitializeDataCacheFactory()     at Microsoft.SharePoint.DistributedCaching.SPDistributedCache..ctor(String
name, TimeSpan timeToLive, SPDistributedCacheContainerType containerType, Boolean encryptData)     at Microsoft.SharePoint.IdentityModel.SPDistributedSecurityTokenCache..ctor(String name, TimeSpan timeToLive, SPDistributedCacheContainerType
containerType, Boolean encrptyData, TimeSpan minimumTokenExpirationWindow)     at Microsoft.SharePoint.IdentityModel.SPDistributedSecurityTokenCacheInitializer.Init(Object state)'. ccecab9c-73c6-e096-b4ac-251e2bb15206

Nasty iframe bug in iPad web app development?

When a page in an frame contains a text box towards the bottom of the page(s), the whole page will bounce when data is entered.
Only occurs in 'web app' mode.
No javescript on pages, worlds simplest HTML, but it is badly broken
A sample here...
http://iPad.papwalker.com
Must be set to home screen by pressing the plus to send to home screen.
Any ideas?

I have always found spell check to be "buggy" in every version of all of the iOS's that I have run on my original model iPad and my new iPad - especially when replying and typing posts in these forums. It works perfectly in every other application on my iPad but it has never worked perfectly in any web browser that I have used on my iPad - no matter what I have done to try to correct it. That is what MY experience has been with spell check on my iPads.
As for the crashes on your iPad try these basic troubleshooting steps.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
Quit all apps and restart. Go to the home screen first by tapping the home button. Quit/close open apps by double tapping the home button and the task bar will appear with all of you recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner to close the apps. Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.

Has anyone had app update issues with iOS 8.1?

I'm running iOS 8.1 on a iPhone 6+. If I try to update an app from the app store without being logged in, it will hang the process and the update will fail.
Previously, with my iPhone 4 and iOS 7.1.2 the app store would ask me to log in when an app update was attempted without being logged in.
The work around until apple fixes this bug is to ensure you are logged in BEFORE attempting an app update. An honest techie at the local apple store admitted this is a bug (one of many) in iOS 8.1. Has anyone else had this issue with iOS 8.1

Nope, I'm able to update an app in iOS 8.1, even if I'm not first logged into the iTunes & App Store in Settings. It prompts me to update the app, then I sign in with my password.
Do you have Touch ID enabled for App Store or not?

Ipad shows APP updates

My ipad shows updates, however they will not download to my iPad. Everything else seems to be working fine. Any suggestions on a fix?

If you are getting the blank app update screen, many people are having this problem over the last couple of days.
According to Fly150 in another discussion, this will work.
If you want to update the Apps while waiting for Apple to fix Updates:
1. Go to App Store
2. Select Purchased
3. Select All
4. Scroll down to find the Apps showing update
5. Select update on the Apps
This should update the Apps and get rid of the update count in App Store. Apple needs to fix this. It is a workaround only until then.

Apps update issue - iTunes Store sign-in/Apple ID

Thanks in advance for your help. My iPhone 5s is set to automatically update my apps. This has been working fine. Today, however there is a problem. Today the App Store app is prompting me to manually update the apps, and the ID it is asking me for the password for is not mine - it's my wife's.
This is very strange, and I asked myself if I've made any changes to either mine or my wife's iphone settings recently. I've only made one change, 2 days ago. The change I made was on my wife's iphone 5s. She was getting a message about not enough storage on her iCloud to complete a backup. When I took a look, I saw that there were 2 devices on the account, her new phone ("this iPhone") and the previous phone we wiped and gave away. So I deleted the old device since it was sucking up all her storage.
At first I didn't see how there could be a connection with my issue, but I've noted one thing which may not be coincidental. In looking at my app update history, I can see that the last day any apps were auto updated was the same day and prior to I made the change to my wife's phone. Must be a connection?
Can someone help with a diagnosis, recommended next steps, etc?

When an app that is updating is asking for an alternate password or Apple id login, that is due to the fact that the login the app is asking for IS THE Login that was used when the app was first purchased/downloaded.
What one must do in this situation is to logout of your device with your current apple id login and then to log back in with the alternate apple id login . Once login in with the requested apple id you then will be able to update the cantankerous app.
Good luck!

I downloaded iOS 6.0 to my iPad and app updates are taking days to install. ?

After upgrading third gen. iPad to iOS 6, many apps are now wanting updates installed. Perhaps I checked too many at one time, but for three days, some have not installed, and there is no option to close the task or restart the updating. How can I fix my app updating dilemma?

Could you have any podcasts or other background downloads that might have gotten paused, holding the rest up? That's a common cause of lengthy downloads/paused downloads.

Office web apps crome issue

I have SharePoint 2013 integrated with office web apps. I have activated the feature Open Documents in Client Applications by Default.
If I open word document in Internet explorer it opens in client application but if I open same word document in crome it open in office web apps.

Hi Harpal,
which IE you are using ? are you using IE 64 bit version ?
if yes, try opening documents in IE 32 bit.
Let us know your results, thanks
Regards,
Pratik Vyas | SharePoint Consultant |
http://sharepointpratik.blogspot.com
Posting is provided AS IS with no warranties, and confers no rights
Please remember to click Mark As Answer if a post solves your problem or
Vote As Helpful if it was useful.

IPAD Video App resolution issues

the Ipad is reported to have a 1024 by 768 resolution but the video app does not seem to support a frame width greater than 640.
Evidence : I use one app to convert video to MP4 - most of which I can drop into iTunes and then sync onto the iPad, however I got the occasional error when syncing saying that some of the file where not transferred as they where not supported by the device.
after a lot of investigation i notice it was all the MP4s with a frame width greater than 640.
Further investigation leads to the fact that the Video playback on the iPhone is limited to 640 - presumable its the same app on the iPad
question 1 : when will the iPad Video app be upgraded to use the native resolution of the device
question 2 : is there a third party video viewer that supports its full resolution

MPEG-4 videos are indeed limited to 640x480 (as stated in the specs for the iPad). Try H.264 instead; that is supported up to 720p.

Apps update issue

Hi, i have some apps update to do but now, when I want to see the list, nothing appears on App Store update list, I have a blank page. What is the problem?

Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430

IPad Web App full screen mode Network Connectivity Retry Option

Hi,
I have developed a web application in HTML5 for iPad (full screen mode). Now I am testing the application on iPad for connectivity scenario i.e. to see how the app behaves when the connectivity is lost and then resumed after some time.
Steps -
Launch the web application in full screen mode from home screen (connected to a wifi network).
Click on any button to submit the form and at the same time turn off external wifi modem.
A pop-up message appears with the options to close or retry.
Now turn on the modem and click on retry.
The expectation is that on clicking retry the data in the web form should be sent to the web server, but instead of POST request, a GET request is being sent. Because of this, the data filled in the form is lost as the page is simply refreshed.
Can anyone please help me in resolving this issue.
Thanks
Nitin

This is more of a feature of the browser already.
With iOS6, Mobile Safari on the iPhone introduced full-screen browsing support in landscape mode.
http://howto.cnet.com/8301-11310_39-57513848-285/how-to-use-safaris-full-screen-mode-on-io s-6/
One isn't able to take advantage of this feature in portrait mode though. However, the meta tag you're referring to in order to hide Safari UI Components requires the webapp to be added to the Homescreen; then when you launch the site through the icon on the Homescreen, you would find the UI components hidden.
Also, the latest version of Chrome for iOS released a couple of days ago includes the ability to view pages in fullscreen as well (for both landscape and portrait modes) with scrolling gestures enabling the hiding and showing of the omnibox and toolbar while navigating down a page.
http://appleinsider.com/articles/13/04/09/google-updates-chrome-search-ios-apps-with-airpr int-and-improved-voice-capabilities
Thanks,
Vinayak

IPad 2 App store issues.

Hi
I have an issue with my iPad and trying to update my apps. I have over 20 updates for apps but can't update them as when I click app store icon the updates it says cannot connect to iTunes store I have signed out and signed in and so on but nothing is working yet I run the same ID on my iPhone 3GS and have no issues and I can also still download new apps on the iPad no problems.
Can someone please point me in the right direction.

This has worked for some recently.
Settings>General>Date and time. Turn automatically off so that you can change the date to a year or so into the future. You might get a message that your apps need updated. Try to connect and update then and then go back and change the date and time back to automatic.
Whether you get any error messages or no messages at all - go back to the app store and see if it works for you.

IPad Web App updating issue

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