IPad wifi connection help

I just spent 15 minutes holding and 20 or more minutes on the phone speaking to incompetent tech help people two days in a row. They asked the same questions and went through the same useless steps trying to get my iPad's wifi to work. Nothing worked and neither tech even remotely understood that it was a Verizon problem not an iPad problem (connected fine to 3 outside networks). Finally I just hung up and reset my router to factory specs. Miracle! that worked! Needless to say that I am totally underwhelmed by Verizon's tech help.

MSM wrote:
Thanks for your input but WPA2 worked (barely) with my MB air, the connection was iffy. It did NOT however work with my iPad 2 and THREE Verizon techs could not fix it. So, until someone comes up with a solution for that I will stay with factory settings.
Maybe it would be worthwhile bringing your iPad to the genius bar to see if an Apple tech might have a clue what the problem is.
For whatever it is or isn't worth, I have an Actiontec Rev I router set to WPA2. All our devices connect with no problem, including an iPad2, MacBook Pro with Mavericks, an iPhone 5 and a 5s and a couple of Windows 7 machines. Frequent guests' devices also connect with no problem.

Similar Messages

IPad WiFi Connection Problems - WiFi Symbol Appears With Full Bars but I Don't Get A Checkmark?

I was using the iPad one day and then all of a sudden it stopped connecting to the internet. The network at this hotel is very good and I've asked them about their router so it is not the router's problem.
I go to the Settings and tap on Wi-Fi then I tap on the hotel network. After a few seconds, it says the network name beside the Wi-Fi tab and it gives me the WiFi symbol showing 3 bars. But then I never get the checkmark or tick saying everything is connected. I try going online and it says the iPad is not connected to the internet. I've tried an iPhone and it connected and got a checkmark in a few seconds. I've talked to the front desk and he took out his phone and showed me that he could connect, he even opened a page without any problems at all.
I've been trying to find a solution for this for a long time. I've been searching Google over and over again. I turned Airplane Mode on for 1 minute, I've tried Resetting my Network settings, I've tried forgetting the network and reconnecting again, I've tried removing all restrictions from the iPad, I've rebooted the iPad A LOT, etc.
So this is my problem for people who don't want to read the whole message:
1. I can't connect to the internet with the iPad
2. It shows the WiFi symbol saying its connected but I never get the checkmark or tick.
3. It's not the router problem.
4. I've tried other networks and it doesn't work. It just keeps on showing that loading circle right beside the network name.
5. Do any of you know what this problem is? Or do you have a solution?
Thank you for reading this and have a great day

Since you are in a hotel, some of these are not applicable.
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

HT5622 my apple id isn't connecting and i have wifi connected help

Help with ipad wifi is connected but cannot connect on email safari or to itunes store

Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Fix WiFi Issue for iOS 7
http://ipadnerds.com/fix-wifi-issue-ios-7/
iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
iPad: Issues connecting to Wi-Fi networks
http://support.apple.com/kb/ts3304
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
10 Ways to Boost Your Wireless Signal
http://www.pcmag.com/article2/0,2817,2372811,00.asp
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.
You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

Are there any known issues with iPad wifi connections to Comcast routers

I consistently get the "unable to join network " error when trying to connect to my Comcast all in one router. My other laptops and smartphones connect without issue. I'm using 32GB iPad2 with wi-fi + 3G. Coincidentally I switched to comast at the same time I did the 5.1.1 update. Prior to the switch i had a fios router and 5.0 OS version. I've tried resetting the network info on the iPad and I've reset the router as well. I can see the network just cant connect to it.

Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130?tstart=60
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

My ipad wifi connection cuts out I have a airport express

My ipad wifi connection cuts out I have a airport express I tried to reset wifi and it still cuts out

Try resetting the iPad (hold the home and power keys down until the Apple logo appears).
Barry

Wifi connection help

i just bought a new ipad2 tonight...I do not know how to connet to my home wireless. I know very, very little about computers. Help!

Hi,
Tap Settings in the Home screen then tap Wi-Fi. Swipe the slider to turn Wi-Fi on.
You can set up your network were you see: Choose a Network
Help here for joining and troubleshooting Wi Fi networks and connections.
http://www.apple.com/support/ipad/wifi/
Carolyn

TS1398 Still having problems with my ipad wifi connection since upgrading to IOS 6. Can Apple do something about it the soonest possible time. I don't have this kind of problem using IOS 5.1.1 Can you at least put back the 5.1.1 if you cant find a solut

So disappointed with IOS 6. I'm having weak wifi connection since upgrading to it. Can Apple do something about it? Can you at least reset it to IOS 5.1.1?

Sorry Jim for the wrong question because I'm getting frustated with my IPAD since I can't use it for surfing internet with a faster speed. Ipad was very convenient to use until this IOS 6 upgrade. Tried all the suggestions in the forums but still gets back to weak wifi connection.

My apple new apple ipad wifi connectivity is poor

hi presently iam using latest ipad. i observed its wifi connectivity is poor. when try to connect ipad via wifi it is taking lot of time some times not getting coneect if the signal is poor, while my laptop, my phone and my ipod were connecting very fast. is their any solution.

If your router is dual-band, try ensuring that the SSID is different for the 5GHz band from the 2.4GHz one.
If sounds like your other devices which have no issue would all be 2.4GHz only.
If this is the case, try updating your router firmware - latest can firmware can make it easier for dual-band devices to connect firmly to the router without 'hunting' between signals of similar strength from the two bands from the same router.

My IPad wifi connection goes on and off several times a day. Wha is the problem, My IPad wifi connection goes on and off several times a day. Wha is the problem

My IPad wifi and Internet connection goes on and off. But when I being my IPad to other homes, it works. What's wrong?

Try this
Settings->General->Reset->Reset Network Settings
Then rejoin the wifi.
If this does not work try this
Settings->WI-FI->The wifi name->Forget this Network
Then rejoin the wifi.
If this does not work try this
press the home button and lock until you see the apple logo.
I hope this works ;-)

Im having trouble with my ipad wifi connection my mac air has no issues but ipad not working

hello,
Im having trouble with my wifi connection.
Ive reset the router, reset all my connections, still no good.
It keeps spinning when trying to connect
my mac air and other apple products are fine on same internet connection
the cellular connection works just having issue with ipad3

i did the reset of network settings.. still no good. recently upgraded to new os 6.1 version any way to go back to older version of os?

IPad Wifi connection speed

I checked my Airport Extreme stats to se what my new iPad is connecting at, I was very disappointed to se it connects at only 39Mbs. Even my gen1 iPod touch connects at 54MBs and my Macbook over 100Mbs. I verified my speed on a Time capsule with the same results.
What are others seeing?
Joe

For those that are seeing problems, did you make sure your FW is up to date on the AEBS?
If you have a Mac click Applications>Utilities>Airport Utility. You should see your base-station in there and there will be a button that says update firmware. Click that and make sure it's up to date, then report back.
I suspect that could be one potential reason if the iPad is not seeing any throughput issues only reporting the wrong number. What you are saying would suggest to me it's not the iPad HW, but potentially the SW of either the iPad or AEBS. But if I was a betting man, I'd say it's older FW on the airport, since the client will connect to whatever it's told to connect to. The AEBS would control what it should connect to.

IPad wifi connection drops - have tried evereything - any other suggestions

Hi all,
I'm experiencing the connectivity issue with my iPad whereby randomly it will stop transmitting data (ie cant go on the Internet). The Wifi symbol is till shown, but there is no data throughput whatsoever. To fix, I have to turn off the wifi on the iPad and turn it on again.
There doesn't seem to be any consistency to when this happens. It isn't related to coming out of sleep or the type of apps I am running. sometimes it will happen in quick succession, other times it won't happen for a few hours or maybe until the next day.
There are two iPhones, a Mac mini and and Vista laptop on the same network and none of them experience this problem. The router is a Sky broadband wireless router. It is set to WPA security.
I have tried:
- upgrading to firmware 3.2.2 and doing a restore
- resetting network settings on iPad
- restarting router
- changing channel of router (have tried 4 different channels so far)
- switching router from mixed (b/g) mode to just g
- forgetting network and reconnecting on iPad
- moving closer to router
- disabling auto-brightness
- setting brightness to maximum
- changing DNS on iPad
I have also tried most tips on this page with no joy:
http://appletoolbox.com/2010/04/special-report-fixing-ipad-wi-fi-issues/
It just seems like nothing is going to work, and I am considering returning this to Apple in the hope of either a replacement or a fix. This problem is really annoying and clearly and issue with the iPad as many other devices have no problems. Even if a replacement router may fix this, clearly the iPad is at fault here.
Does anyone have any other suggestions? If not, what do you think will happen if I take this back to Apple? Perhaps I can get a guarantee that they'll swap it with the next-gen iPad when it comes out?
Looking forward to your advice, thanks for reading.

I don't have any real words of help except to say I went through something similar with an iMac. It would drop and pick up the wireless signal repeatedly but often sat there unable to connect. That was solved by something weird, like turning off the "show on screen" option for the airport wireless signal. I don't think you can alter that setting on the iPad though. My point is, if this was a problem out of the box I could see it being the iPad and that maybe getting a replacement unit would work (my wife recently bought a cheap B&N reader that would not access the wireless network, replaced it and everything worked). But if this is a problem that developed over time or just started out of the blue, then maybe it is a corrupted file or something that could be fixed with reinstalling the system. I know when you sync an iPod and iPhone with iTunes you have the option of wiping everything and reinstalling, so I am assuming it's an option for the iPad too. If you haven't tried reinstalling, perhaps that can be a next step.
Good luck!
Good luck!
P.S.

On my iPad, wifi connected but receive "server not responding" error messages on every app including iTunes. Rebooted, reset settings (all

Help! Was using my iPad yesterday set it down for 10 minutes and all of a sudden received "server not responding" and "Cannot verify server" error messages. Cannot open/connect to iTunes to update software. Wifi is working with strong signal. Followed other message board suggestions: forgot network and readded, renewed lease, turned wifi off/on, reset network settings, reset all settings, powered off/on, rebooted, checked router. Internet works fine on laptop. I'm so frustrated and don't know what else to do. Any suggestions?

Hello there, Swass26.
The following Knowledge Base article provides some great in-depth troubleshooting steps to get to the bottom of your issue:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D.

IPad wifi connection password not memorized !

Every time I turn on my iPad I have to re-type the password !!! All my other devices work fine, so definitely it's an iPad problem.
Apple, do you read these messages? Any software updates coming soon to fix this major issue?

Mache wrote:
Every time I turn on my iPad I have to re-type the password !!! All my other devices work fine, so definitely it's an iPad problem.
Apple, do you read these messages? Any software updates coming soon to fix this major issue?
Actually Apple doesn't read these messages. These are user-to-user forums.
To report a problem to Apple visit http://www.apple.com/feedback/ipad.html or contact Apple support.
Perhaps someone could offer some help if you gave some details of the specifics of you problem, i.e., router make and model, encryption type (WEP, WPA, WPA2), WiFi type 802.11g or n, etc.
The iPad should automatically connect to known networks. Note that for most iPad users this is the case. If you search these forums you will find many posts about having to re-enter WiFi passwords see also Apple trouble shooting guide 3304 - http://support.apple.com/kb/TS3304
Message was edited by: JimHdk

Ipad wifi connection problem

When I first started my ipad a few weeks ago, I set up the wifi I have at home, no problem. But yesterday and today I have had intermittent problems with the wifi not working on my ipad. It gives me the message, no connection and then asks for my password. I have entered the password several times (I have confirmed that it is correct) but to no avail. It keeps telling me the password is incorrect!! My daughter's laptop and mine both work fine but not the ipad.

Restart the iPad and see if that works.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
If that doesn't work ....
Try resetting the network settings. Settings>General>Reset>Reset Network Settings and then enter the network information and try again.
Or ....
You can also try Settings>WiFi>Tap the blue arrow next to your network name and then tap - Forget this Network. Then find the network and enter the passord again.

IPad wifi connection help

Similar Messages

Maybe you are looking for