IPad will not connect to apps store

My iPad (2) will not connect to the Apps store. Existing Apps on the device work fine.
Any suggestions...?

The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
 Cheers, Tom

Similar Messages

Ipad will not connect to app store

ipad will not connect to app store

TTried this several times. I can get online okay but I can not buy new Apps nor update the ones I have on my home network. When I am at my sons house they update just fine. I have renewed the lease. Logged out and in. Rebooted etc. any new ideas?

My ipad will not connect to App Store plus I can no longer get into my bingo app. Do I need to restore my ipad, and if so, if I back it up, will I still keep all my levels completed on my apps or will they start from the beginning?

Please help, I an unable to update any apps on my ipad through the App Store. It will not connect. Also, I am no longer able to log in to bingo bash app and my towers app will not connect either. If I restore my ipad will that fix the problem and if so, will my apps return to levels I am currently on? Ex. Level 346 in candy crush or will I have to start it all over? It worked fine until we left a week ago for vacation and would not work on hotel wifi. Did not work when we returned home.

iOS: Device not recognized in iTunes for Mac OS X
or
iOS: Device not recognized in iTunes for Windows
It still could be cable or contacts in the iPod since different contacts/conductor are used for charging and data

My ipad will not connect to App Store, My ipad will not connect to App Store

What I did to fix was connect ipad to my PC go to apple store through my PC log in then click restore ipad to factory setting and backup on iCloud this took about an hour to complete and fixed the problem

Can you download new apps? If you can, go to the App Store featured tab and do a search for one of the apps that tells you it needs an update. When the app appears in the search, tap on the app icon and the description window for the app will pop up. Try updating the app from there and see if that works.
Have you tried rebooting your router? Unplug it from power for about 30 seconds and then plug it in again?
Look at this article and see the section about the DNS settings on the iPad.
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/

My ipad will not open the app store...any suggestions?

My ipad will not open the app store...I have turned it off and back on and it still just says loading and does nothing.

The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
iTunes Store: Associating a device or computer to your Apple ID
http://support.apple.com/kb/ht4627
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/ht1311
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
 Cheers, Tom

Just activated ipod touch and it will not connect to app store or internet

need help! Got my daughter an ipod touch for christmas just activated it and it will not connect to app store but it connected to wifi

Do you have a goog wifi connection? Are you getting an error message?
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
 Cheers, Tom

MacBook Air will not connect to App store or allow updates to Yosemite. Internet working OK

Hi,
I'm having problems with my MacBook Air. I wanted to Upgrade to Yosemite but when I go to update software (I'm currently using OSX), the window opens and I can see that I have 2 updates but when I click on them nothing happens. I also tried to access Apps Store through iTunes and I can't. My computer is Authorised. However, I can access the Apps Store on my iPad.
Can some one help. Thanks

This could be a complicated problem to solve, as there are several possible causes for it.
Back up all data, then take each of the following steps that you haven't already taken. Stop when the problem is resolved.
Step 1
From the menu bar, select
           ▹ System Preferences... ▹ Date & Time
Select the Time Zone tab in the preference pane that opens and check that the time zone matches your location. Then select the Date & Time tab. Check that the data and time shown (including the year) are correct, and correct them if not.
Check the box marked
          Set date and time automatically
if it's not already checked, and select one of the Apple time servers from the menu next to it.
Step 2
Start up in safe mode and log in to the account with the problem.
Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
If the problem is not reproducible in safe mode, then it's caused by third-party "anti-virus" or "security" software. If you know what that software is, remove it as directed by the developer after backing up all data. If you don't know what it is, ask for instructions.
Step 3
Triple-click anywhere in the line below on this page to select it:
/System/Library/Keychains/SystemCACertificates.keychain
Right-click or control-click the highlighted line and select
          Services ▹ Show Info
from the contextual menu.* An Info dialog should open. The dialog should show "You can only read" in the Sharing & Permissions section.
Repeat with this line:
/System/Library/Keychains/SystemRootCertificates.keychain
If instead of the Info dialog, you get a message that either file can't be found, reinstall OS X.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. Open a TextEdit window and paste into it by pressing command-V. Select the line you just pasted and continue as above.
Step 4
Launch the Keychain Access application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
In the upper left corner of the window, you should see a list headed Keychains. If not, click the button in the lower left corner that looks like a triangle inside a square.
In the Keychains list, there should be items named System and System Roots. If not, select
          File ▹ Add Keychain
from the menu bar and add the following items:
/Library/Keychains/System.keychain
/System/Library/Keychains/SystemRootCertificates.keychain
Open the View menu in the menu bar. If one of the items in the menu is
          Show Expired Certificates
select it. Otherwise it will show
          Hide Expired Certificates
which is what you want.
From the Category list in the lower left corner of the window, select Certificates. Look carefully at the list of certificates in the right side of the window. If any of them has a blue-and-white plus sign or a red "X" in the icon, double-click it. An inspection window will open. Click the disclosure triangle labeled Trust to disclose the trust settings for the certificate. From the menu labeled
          Secure Sockets Layer (SSL)
select
          no value specified
Close the inspection window. You'll be prompted for your administrator password to update the settings.
Now open the same inspection window again, and select
          When using this certificate: Use System Defaults
Save the change in the same way as before.
Revert all the certificates with non-default trust settings. Never again change any of those settings.
Step 5
Select My Certificates from the Category list. From the list of certificates shown, delete any that are marked with a red X as expired or invalid.
Export all remaining certificates, delete them from the keychain, and reimport. For instructions, select
          Help ▹ Keychain Access Help
from the menu bar and search for the term "export" in the help window. Export each certificate as an individual file; don't combine them into one big file.
Step 6
From the menu bar, select
          Keychain Access ▹ Preferences... ▹ Certificates
There are three menus in the window. Change the selection in the top two to Best attempt, and in the bottom one to CRL.
Step 7
Triple-click anywhere in the line of text below on this page to select it:
/var/db/crls
Copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
          Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
A folder named "crls" should open. Move all the files in that folder to the Trash. You’ll be prompted for your administrator login password.
Restart the computer, empty the Trash, and test.
Step 8
Triple-click anywhere in the line below on this page to select it:
open -e /etc/hosts
Copy the selected text to the Clipboard by pressing the key combination command-C.
Launch the built-in Terminal application in the same way you launched Keychain Access.
Paste into the Terminal window by pressing command-V. I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key after pasting. A TextEdit window should open. At the top of the window, you should see this:
# Host Database
# localhost is used to configure the loopback interface
# when the system is booting. Do not change this entry.
127.0.0.1                              localhost
255.255.255.255          broadcasthost
::1                                        localhost
fe80::1%lo0                    localhost
If that's not what you see, post the contents of the window.

Mac mini will not connect to App store

I have a mid-2007 mac mini, and since the release of Mountain Lion (no, i have not upgraded) I cannot connect to the App Store of iCloud? Anybody else having this issue?

Hi, something else is wrong.
To find out if it's system wide or user specific, try this...
Open System Preferences>AccountsUsers & Groups, unlock the lock, click on the little plus icon, make a new admin account, log out & into the new account.
Does App Store work in the new account?

Mountain Lion 10.8.3 combo will not connect to app store

New MacBook Pro
10.8.3 Combo re-installed
Safari 6.0.3
Airport
Easily connects to other websites, so there is a connection to Internet
When attempt to click App Store or Software Update (same) get error message screen "Cannot Connect to the App Store"
I have read other discussions and have not found an answer that works for me. Have same access problem with new MacMini at my office.
Is there a network configuration I am missing? Issue with Airport?
Thanks in advance for your help.
bconno54

If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Select "/var/log/install.log" from the file list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar. Then select the messages from the last installation or update attempt, starting from the time when you initiated it. If you're not sure when that was, start over and note the time. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.

My ipad will not connect to the store anymore. Any ideas?

My ipad stopped connecting to the store and i am now unable to update apps, buy stuff, etc.

I did. Along with logging out of itunes store then back in after a restart. good to go. thanks.

My MacBook Pro will not connect to App Store after I have installed mavericks. What shall I do?

Is there any way I can install maverick? I find this software frustrating.

Hi edmorgnd,
If you are having issues connecting to the Mac App Store, you may find the following article helpful:
OS X: "Cannot connect" or "Cannot connect to the App Store. An internet connection is required"
http://support.apple.com/kb/TS5202
Regards,
- Brenden

HT4623 My Ipad will not connect to iTunes or to the App store. I get an error message when I try to find out if there are any updates. What to do?

My iPad will not connect to iTunes, the app store, or the update, although it will go on the internet. What to do?

And what does the error message say?

TS3219 My iPad will not connect to iTunes or the app store

Help I can't connect my iPad to the App Store or iTunes .I could connect before but now nothing

"iPad will not connect to iTunes from the app store?"
marenfromphoenix wrote:
Have turned off and back on, still won't connect. Help, anyone?
iTunes and the App Store are two different apps/stores. I'm not sure I understand what you are trying to do. If you want to buy apps - go to the app store. If you want to but media - music, movies, TV shows - go to iTunes.

Ipad will not connect to open internet or app store

I have synced my ipad with my computer. It listed on my updated ITunes account. But, the Ipad will not connect to the internet to open the store or my apps. Also Safari will not open and says can not connect to internet. I have tried "resetting" everything, but still unable to open anything. What should I try next?

Really enjoyed the Apple Store. The "Genius" was pretty helpful. Since he could not be in MY environment, he was able to prove that my IPad was able to connect to the Apple Store network, no problem. So my device is not faulty. He told me how to reapproach the hook up at home that evening, but felt I probably really most benefit by contacting our Verizon Tech Support for specific info on our router connection. That is what was must helpful. When I called Verizon, they were quick to explain all the coding on our router box and that I needed the Wep Key Code entered as "password" (not anything we would have created). And that all O's in the code were the NUMBER Zero, not the letter, which helped. THEN, he pointed out that I needed to POWER OUT completely on the IPad, which I had not discovered before to do an official RESET! I had just been tapping the button at the top of the device, which only moves the device into "Sleep" mode. But, by HOLDING DOWN the button I got the prompt to slide to the bar over to POWER OFF! Of course, this did the trick. I was THEN able to attempt my RE-connect, with the proper CODE and it worked immediately! Yippee!!! Safari connected immediately to the internet and the App store opened with no problems. I think I am good to go! Thanks for your time and help.

My iPad will not connect to the update section under the app store?

My iPad will not connect to the update section under the app store I've tried everything what do I do?

Can you download new apps? If you can, go to the App Store featured tab and do a search for one of the apps that tells you it needs an update. When the app appears in the search, tap on the app icon and the description window for the app will pop up. Try updating the app from there and see if that works.
Have you tried rebooting your router? Unplug it from power for about 30 seconds and then plug it in again?
Look at this article and see the section about the DNS settings on the iPad.
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/

IPad will not connect to apps store

Similar Messages

Maybe you are looking for