Ipad will not connect to open internet or app store
I have synced my ipad with my computer. It listed on my updated ITunes account. But, the Ipad will not connect to the internet to open the store or my apps. Also Safari will not open and says can not connect to internet. I have tried "resetting" everything, but still unable to open anything. What should I try next?
Really enjoyed the Apple Store. The "Genius" was pretty helpful. Since he could not be in MY environment, he was able to prove that my IPad was able to connect to the Apple Store network, no problem. So my device is not faulty. He told me how to reapproach the hook up at home that evening, but felt I probably really most benefit by contacting our Verizon Tech Support for specific info on our router connection. That is what was must helpful. When I called Verizon, they were quick to explain all the coding on our router box and that I needed the Wep Key Code entered as "password" (not anything we would have created). And that all O's in the code were the NUMBER Zero, not the letter, which helped. THEN, he pointed out that I needed to POWER OUT completely on the IPad, which I had not discovered before to do an official RESET! I had just been tapping the button at the top of the device, which only moves the device into "Sleep" mode. But, by HOLDING DOWN the button I got the prompt to slide to the bar over to POWER OFF! Of course, this did the trick. I was THEN able to attempt my RE-connect, with the proper CODE and it worked immediately! Yippee!!! Safari connected immediately to the internet and the App store opened with no problems. I think I am good to go! Thanks for your time and help.
Similar Messages
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TS3219 My iPad will not connect to iTunes or the app store
Help I can't connect my iPad to the App Store or iTunes .I could connect before but now nothing
"iPad will not connect to iTunes from the app store?"
marenfromphoenix wrote:
Have turned off and back on, still won't connect. Help, anyone?
iTunes and the App Store are two different apps/stores. I'm not sure I understand what you are trying to do. If you want to buy apps - go to the app store. If you want to but media - music, movies, TV shows - go to iTunes. -
My iPad will not connect to the iTunes and app stores
Hi
I was wonders ring whether anyone would be able to help me with this problem that I'm having. My iPad is connected to the Internet and I can use any app that needs Internet access except the App Store and iTunes Store. Anyone help would much appreciated
Cameron.1. Sign out of iTunes and App Store and sign back in again
2. Settings>General>Date & Time>Set Automatically>On
3. Check you Time Zone -
My iPad will NOT connect to the internet.
My iPad will NOT connect to the internet..
After learning I was signed out of my iMessage AND my Facetime, I tried to sign in through settings.. After several failed attempts, I reset my network settings. When the iPad turned back on, I tried to connect to my internet and it repeatedly told me my password was wrong. After many attempts at trying the password, and making sure I typed everything correctly, it would NOT connect. I have followed at least fifty websites' directions on how to fix this problem but it will NOT work.... Help?The correct password is printed on your router's label.
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
• Launch Settings app
• Tap on Wi-Fi
• Tap on the blue arrow of the Wi-Fi network that you connect to from the list
• In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
iOS 6 Wifi Problems/Fixes
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
My ipad will not connect to the internet unless the security is disabled.
My ipad will not connect to the internet unless the security is disabled. this was the diagnosis of the belkin router support tech, who spent 1 1/2 hours on the phone with me. my service provider is new -- one link. (Apple does not provide tech support to puerto rico after the 90 day free service expires.)
Read this for suggestions: iOS: Troubleshooting Wi-Fi networks and connections
Especially note the section on using WEP security keys. In fact, if you are using WEP for security, change to WPA2. WEP has been deprecated by the WiFi Alliance since 2004 as insecure. It can be cracked in seconds with widely available S/W. -
When I connect to my two home wifi's which I have done forever my iPad will not connect to the internet ot let me get mail. Any suggestions?
When I connect to my two home wifi's which I have done forever my iPad will not connect to the internet ot let me get mail. Any suggestions?
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HT1695 my ipad will not connect to the internet and it has been but now it won't do it at all
my ipad will not connect to the internet and is has been before now
iOS 6 Wifi Problems/Fixes
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting
http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet
http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
Itunes will not connect to the internet or access store with working internet connection. ive already tried updating to latest version and turning off windows firewall. running a nItunes will not connect to the internet or access store with working internet connection. ive already tried updating to latest version and turning off windows firewall. running a new dell, windows 7 ultimate, no virus or firewall programs installed.
This my sound too simple, but I just kept clikning on the arrow next to the selected music and it finally "Kicked" in.
I live in Europe ,So Be persistent and don't give up ! Aug. 2013 -
My mini iPad suddenly will not connect to the internet or retrieve my email. I'm getting an error message that says "cannot connect to the server". How do I fix this?
Nevermind. I found the answer from someone else's question. Thank you.
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Ipad will not connect to the internet?
My iPad has been working fine for a year on my WiFi, but suddenly will not connect to the internet. Both my laptop and desktop connect just fine. I have tried rebooting, resetting and deleting the WiFi connection to reestablish it, but nothing has worked
This isn't my forte' but resetting the router often works. We have 2 Ipad 1s and over the last year and a half maybe 3x one of them wouldn't connect. If I reset the router, even without doing anything other than check the connection in settings, it would reconnect and be fine for months and months, Worth a try,
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I recently purchased a Roku which I connected via WiFi. I was unhappy with it so disconnected everything. Since that time my iPad 1 will not connect to internet although in "settings" it indicated that it is connected. I turned off the WiFi for 30 seconds as was suggested but still the iPad won't conect. Anybody have suggestions as to what might provide a "fix"?
I wonder if the roku changed some other settings in your router or pad.
Recycle the router. Thurn it off for a while, then restart.
On the pad, forget your exiting network. This will cause it to search for avaialbe, and reset again. You will likely need to redo any password/ security entry.
Lastly, in settings, general, reset network connections. You will not lose anything. -
Hi I need help resetting my iPad to connect to the home network, so it will login to itunes...it says its connect, but still want login, don't know if my settings are correct.
Howdy thuronbey,
Thank you for using Apple Support Communities!
Sounds like the internet connection or wifi on the phone is not working correctly. I found this article for you to help troubleshoot the issue. These 2 sections in particular:
Be sure you're in range of your Wi-Fi router (access point).
Tap Settings > Wi-Fi and turn Wi-Fi off and on. If your W-Fi setting is dimmed, follow these steps.
Confirm that your Wi-Fi router and cable or DSL modem are connected to power, turned on, and connected to the Internet. If not, refer to your network administrator or Internet service provider (ISP) for assistance.
Restart your iOS device.
Tap Settings > Wi-Fi and locate the Wi-Fi network to which you're connected.
Tap and Forget this Network.
Try to connect to your desired Wi-Fi network.
Note: You may need to enter your Wi-Fi password again if your network requires one.
Turn your Wi-Fi router off and on2. If your ISP also provides cable or phone service, check with them before attempting this step to avoid interruption of service.
Update your device to the latest version of software.
Update your Wi-Fi router to the latest firmware2. For AirPort Base Stations, install updates using the AirPort Utility.
And this section from down the bottom of the article:
Unable to access the Internet while connected to Wi-Fi
If you're using a public or commercial network, you may need to log in or subscribe.
Check to see if you have a self-assigned IP address:
Tap Settings > Wi-Fi and locate the Wi-Fi network to which you're connected and tap .
If your IP address is 169.254.xxx.xxx, you may not be able to access the Internet.
If you do not have a self-assigned IP address, see if other Wi-Fi devices on your network have Internet access.
If they do not, consult with your network administrator or ISP for further assistance.
If they do, reset network settings on your device by tapping Settings > General > Reset > Reset Network Settings. Note: This will reset all network settings including:
previously connected Wi-Fi networks and passwords
recently used Bluetooth accessories
VPN and APN settings
Both sections from:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398
All the best,
Sterling -
My 6.1 ipad will not connect to the internet
I do not know what has happened. In the upper left hand corner, I no longer have the signal intensity symbol. I am unable to connect to the internet. I have been unable to correct this issue. Thank you -
Hello,
You may find the the troubleshooting steps found in the article below helpful.
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
Hope that helps,
Griff W. -
All it saids is that "The Wi-Fi network you selected is not providing an internet connection. Change your settings or choose a different network, and when I select Settings, I just get the list of networks. Nothing which was listed up above in the trouble shooting appears.
Cycle power in your network router. Make sure it has its latest firmware.
If that doesn't solve it, next try resetting your iPad. Hold the on/off and power buttons together for about 10 seconds till the Apple logo appears. -
We have 3 iPods and 3 iPads in our house. To of the iPods and one of the iPads will not connect to the Internet. Our Internet is dlink. Can anyone help?
Do the devices connect to other networks?
Do they see the network?
Any error messages?
Do other devices now connect?
Did they connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
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