Ipad will not restore in Recovery Mode due to Passcode

Hi There, my 9 got a new ipad 2 for xmas and he has forgotten his passcode.
I have put the Ipad in recovery mode and connected to itunes but right at the end it states ipad cannot connect to itunes because of the passcode.
Ive tried find my iphone and erase but it states the ipad is offline even though wifi is activated.
Is there a way to reset the Ipad at all as recovery mode reset is not working.
And no its never been connected to a pc as it was 2 hours old... any help would be awesome..

Recovery Mode Step by Step
1. Hold Sleep/Wake button down and slide to turn off iPad
2. Turn on computer and launch iTune (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port. Do not release button until you see picture of iTune and plug.
5. Release Home button.
On Computer
6. iTune has detected iPad in recovery mode. You must restore this iPad before it can be used with iTune.
7. iPad Recovery Mode on computer screen
8. Select "Restore iPad"...
9. Select "Restore and Update"
10. Extracting Software.
11. Preparing iPad for restore.
12. Waiting for iPad.
13. Verifying iPad restore...
14.Restoring iPad software.
15. Verifying iPad software.
16. Verifying iPad Restore...
17. Restoring iPad firmware...
18. Your iPad is restored to factory settings; keep iPad connected to computer
19. Activate iPad
20. Enter Apple ID and Password
21. Continue
22. Welcome to Your New iPad
(a) Set up as new iPad (b) Restore from this backup (select from list of backups)
23. Restore from this backup
24. Continue
25. Restoring iPad from backup
26. The settings of your iPad have been restore; keep iPad connected to computer
27. Syncing iPad (Step 1 to 5)
28. Preparing apps to sync
29. Copying 1 of 9
30. Sync apps, movies and music to iPad
31. Finishing syncing
32. Eject iPad

Similar Messages

HT201263 My ipad will not show the recovery mode, it goes into DFU mode just fine, but whenever I put it in recovery mode I get nothing but a blank white screen. After doing a restore or update itunes gives me error 37. This all happened due to a failed u

I updated from ios 5.0.1 to 5.1. Midway through the update itunes crashed. I got it all working again and ever since I have been stuck in a recovery loop. DFU mode works fine, but when I go into recovery mode (yes I am doing it right, yes I have tried pwning, tinyumbrella, etc.) it still just gives me a white screen (I am not getting the plug arrow and itunes icon screen that shows up when you are in recovery mode). I am a huge fan of hacking, mods, and jbs, BUT have never done any on the iPad, (found it pointless).. nevertheless, I am stuck thanks to apple in a white screen and a nonworking iPad. If anyone has any ideas that does not include jbs, updating, restoring, restoring with internet off, restoring in DFU, I would gladly appreciate it. I would take it to the apple store but it was a friends and I didn't purchase it. My friend had the issue formerly and they had no idea what to do at apple (they usually try DFU, restore, and then have nothing else to tell you.

There's a whole lot to read in your post, and frankly I have not read it all.
Having said that, this troubleshooting guide should help:
http://support.apple.com/kb/TS1538
In particular, pay attention to the mobile device support sections near the bottom, assuming you have already done the items above it.

IPhone 5 Will Not Restore in Recovery Mode

Hi everyone,
I am currently having a pretty serious problem with my iPhone 5 16GB (iOS7.0.2). Today, I discovered that my phone was "searching" for cell service despite being in an area with good coverage. This issue continued for 5 hours. I tried to turn it on/off, a hard reset, turning "airplane mode" on/off, and even tried to restore it! When I attempted to restore it however, iTunes told me that "Find my iPhone" had to be turned off. Then, I kept getting an error that there was a problem deregistering it from my iCloud account. Finally, I decided (after creating a full backup) to put the phone into recover mode and try to restore it that way. Not only, did I get an "error (1)", I attempted that FIVE times and now my phone is stuck in recovery mode. Hopefully, I can get it fixed or else I'll have to replace the thing.
PLEASE HELP ME.
P.S. I might add that oddly, the phone still receives calls; my wife tried calling the phone, and it not only rings, it even goes to voicemail...

Hey there Lorenzo Carunun,
It sounds like you are unable to restore your device with iTunes at all. You did some great troubleshooting to start with. I would recommend the steps in this article named:
iOS: Troubleshooting update and restore issues
http://support.apple.com/kb/TS1275
Install the latest version of iTunes.
Verify that your computer operating system is up to date. If an update requires a restart, check for updates again after restarting.
On a Mac: In the Apple () menu, choose Software Update. Install all available updates.
On a Windows PC: Go to the Microsoft Windows Update page.
Check your security software: Note: Most restore issues are caused by out-of-date or incorrectly configured security software, firewalls, and network router settings or firmware.
Isolate the issue to third-party software.
Update security software.
Properly configure your security software.
Temporarily disable or uninstall your security software.
Temporarily remove any unnecessary USB devices, leaving only your iPhone, iPad, or iPod touch, the USB cable that came with your device, and a keyboard and mouse, if necessary.
Restart your computer and try again.
Note: To perform some of these steps, you need to be logged in to the computer as an administrator. If you are not sure if you have administrator access, contact the owner of the computer or the system administrator.
You may have done a step or 2 already, so feel free to skip those steps you have done.
Thank you for using Apple Support Communities.
All the best,
Sterling

HT4623 I tried to update my ipad with IOS7, it crashed!!!!!! now my ipad will not work, have tried to restore the ipad, will not restore, help please??

I tried to update my ipad with IOS7, it crashed!!!!!! now my ipad will not work, have tried to restore the ipad, will not restore, help please??

I tried to update my ipad with IOS7, it crashed!!!!!! now my ipad will not work, have tried to restore the ipad, will not restore, help please??

HT1430 ipad will not restore - error 4014 not found on website

ipad will not restore - error 4014 not found on website - will not turn on for hours

Take a look at this thread. Several solutions are offered.

HT1212 my ipod is disabled and will not go into recovery mode. it will not respond to being turned off

I've tried to send the ipod into recovery mode and it will not restore. it shows that it cannot connect ot itunes because its passcode protected. its disabled due to my son forgetting his password.

Go into Recovery Mode per the instructions here.

HT1212 my ipad will not restore after passcode dissable

passcode dissable , connect iTunes atempt 6 failure

Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
Forgotten Restrictions Passcode Help
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
Also, see iTunes- Restoring iOS software.
If this all fails then:
Placing your device into recovery (DFU) mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
   1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
       other end of the cable connected to your computer's USB port.
   2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
       until the red slider appears, then slide the slider. Wait for the device to turn off.
              * If you cannot turn off the device using the slider, press and hold the
                Sleep/Wake and Home buttons at the same time. When the device turns off,
                release the Sleep/Wake and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the
       device. The device should turn on. Note: If you see the battery charge warning,
       let the device charge for at least ten minutes to ensure that the battery has some
       charge, and then start with step 2 again.
4. Continue holding the Home button until you see the "Connect to iTunes" screen.
       When this screen appears you can release the Home button:
5. If necessary, open iTunes. You should see the following "recovery mode" alert:
6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Additional Information:
If you have a problem getting into recovery mode then try: RecBoot: Easy Way to Put iPhone into Recovery Mode.
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

HT201406 My iPod touch is locked up. It will not restore from update mode. After holding the on/off button down the slide to powerer off does not appear.

My iPod is loched up. I downloaded a new update and now it will not restore.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

Ipad 2 not detected in recovery mode on my ASUS Windows 7 laptop

I have had this issue on all my idevices since I got this laptop, so this isn't directly associated with the new update.
I can sync my idevices with itunes on my laptop without any issues, but every time I try to install an iOS update, when it get to the stage where it is "preparing to restore your device" or some such, the laptop installs a new device driver and then itunes just spins awhile until it finally spits out error 1601 and then the device is stuck on the screen where it prompts you to connect to itunes.
At this point itunes on my laptop will not detect the device. I can see it listed in my device manager and it claims the usb driver is working correctly, however it no longer makes the beeping sound when I plug or unplug the cable, though it does disappear and reappear in device manager, which indicates it recognizes ipad plugged in, but not in the same way.
I have tried all the advice on the apple website re: unintalling reinstalling itunes an all it's components, disabling antivrus, firewall and non essential services, removing usb devices etc to no avail.
If I take my device over to my parents 32 bit vista desktop it recognizes it, installs the driver and itunes recognizes an ipad in recovery mode and I was able to restore the software and update to the new iOS on that desktop, then had to bring it back to my laptop to restore the software from my last backup.
My first question is....when the new ios is being installed is it putting the device into recovery mode as part of the process or is it going into recovery mode because the process errors out? If it's the former, then my assumption is that the whole issue is that for some reason something on my laptop is stopping itunes from being able to recognize my ipad while in recovery mode. If the later, then ?
My second question is....is the problem the driver, the usb port or something else unique to the laptop? I tried uninstalling and reinstalling the driver, but if i let winows detect it after uninstalling it can't find a driver and i get the exclamation point. If i try to manually install per the apple instructions, it tells me that the driver file is not compatiable with my device. So either windows is somehow installing the wrong driver while device is in recovery or the comp isn't detecting what type of device it is properly or ?
I'm hoping maybe i can get the next os update over the cloud and this will become a non-issue, but having to go borrow a pc to update this thing gets really old as the laptop is my only computer, so any ideas would be appreciated.
Laptop is an ASUS ROG - not sure the exact model running 64 bit Windows 7 It has two usb ports and i have the same issue on either one.
The PC i successfully updated my device on is an older Dell running a 32 bit version of Vista

Hopefully this will help you. Try placing your iPad in recovery mode again. You may have to try this a few times.
iOS: Unable to update or restore

Itunes will not open in recovery mode

My ipad was corrupted and froze so I tried to use recovery mode to restore. However, iTunes does not open after connecting ipad to PC. I connect the cable while pressing home button and when the iTunes logo as well as the cable picture is on then try to start iTunes but it does not start. I can see in task manager that iTunes is an active process but it will not start on pc. I can start iTunes when device is not connected. When I connect ipad while iTunes is on, it does not recognize the device. I have removed and re-installed iTunes twice already. Please help.

Reload the current iTunes onto your computer from
http://www.apple.com/itunes/download

HT201210 First Gen iPad will not turn on, tells me to plug in to iTunes, then tells me to restore iPad, after all that iPad will not restore

My ipad shut off now tells me to plug into itunes, then goes to system restore when it starts to restore it will kick back to plug into itunes...

Try forcing the iPad into recovery mode now.
iOS: Unable to update or restore - Support - Apple

My iPad will not restore after an issue when synching

I have been having problems with my iPad. I have been trying to synch it and it gave problems and now appears to lost everything on it. I have connected it to iTunes and tryed to do a rstore but about half way through it says it has detected an iPad that requires a restore and then completes but does not do the reset. How do I rest the iPad to take it back as a new device and try and start again from there ?

bcjbcj wrote:
I have tried this repeated with no success. I think my only option to take it back to a new iPad. How do I do this ?
Recovery mode does exactly that. At this point, you need to contact Apple Support 800-275-2273 in the U.S.) and get help there.

My ipad will not restore, can i resolve or do i have to take to apple

I was updating the software and when i came back to the ipad an hour or so later the screen is blank with a little itunes icon and a pic of a cable........When i hook it up to itunes for a restore it tells me that it cant configure ipad...there is no name or serial number visable in Itunes

If you're unable to do the Restore (or it doesn't help), go into Recovery Mode per the instructions here. You WILL lose all of your data (game scores, etc,) but, for the most part, you can redownload apps and music without being charged again. Also, read this.

Ipad will not restore after ios5 update

Help! I downloaded ios 5. Now during the install on my first gen ipad 3g64, it will not get past the updating firmware. Gives error. Have tried at least a dozen times.

Restore from iTune Backup
1. Settings>General>Reset>Erase all content and settings
2. You'll be asked twice to confirm
3. You'll see Apple logo and progress bar
4. You'll see a big iPad logo on screen
5. Configuration start
6. Set language
7. Set country
8. Select Network and input Password>Join
9. Enable Location Service>Next
10. You'll be given 3 options (a) Setup as New iPad (b) Restore from iCloud Backup (c) Restore from iTune Backup
11. Select Restore from iTune Backup
12. You will see picture of USB cable pointing towards iPad
13. Connect iPad to iTune (make sure iTune is on standby)
14. Tap Continue (computer)
15. Restore iPad from Backup (computer)
16. See progress bar with estimated time (computer)
17. See Restore in Progress on iPad
18. See Apple logo
19. See Apple and Progress Bar
20. Slide to Unlock
21. Copying Apps back to iPad (computer)
22. You'll see Loading/Installing/Waiting below the Apps (iPad)
23. Sync Music/Podcast/Movies to iPad (computer)
24. Sync completed (computer)

Old iPod Will not leave disk recovery mode; wont register on comp

Hey,
I have my old, black-n-white, 15gb scrollwheel iPod. A few days ago, the folder icon popped up. I followed Apples troubleshooting and reset the iPod to disk recovery mode. Now the only thing is that it is stuck in "Disk Mode -- OK to disconnect." and nothing i can click press will exit that screen, not even trying to reset again. Note, the hold button icon still properly shows up on the screen when it is switched.
To make matters worse, when I try connecting my iPod to my computer, it will not get recognized by the comp, and makes my iTunes freeze and I am forced to close it.
So, what is up? did my iPod die? i just dont want to buy a new one. =(

Hold down the PLAY and MENU buttons to get it out of disk mode. Wait until you see the Apple logo on the screen. It may take as long as 10 to 20 seconds before it happens.
Dell Dimension XPS Windows XP Pro

Ipad will not restore in Recovery Mode due to Passcode

Similar Messages

Maybe you are looking for