IPad - Windows Vista unable to locate Apple Mobile Device (Recovery Mode)
Hey everyone , I am at my wits end trying to fix this problem . Having spent hours and hours researching a solution I am no closer to finding a resolution.
The problem began during a software update last week ( I have an original iPad , prior to this I had used it on my PC for nearly 12 months without issue).
During the software update it started coming up with a "Found New Hardware Apple Mobile Device Recovery mode" then "Browse for Driver software" , so I direct it to C:ProgrammeFiles\Apple\Mobile Device Support\Driver etc .... however it still cant locate it.
Now - the iPad is stuck in Recovery Mode. It has been nearly a week now.
Here is what Ive tried
Confirmed Apple Mobile USB installed and working
Followed the Apple Support prompts re drivers to a tee
Tried manual update of Driver
Updated to latest iTUNES
Uninstalled then reinstalled driver
Read post after post on "similar" issues
Nothing is helping
Please , please , please , pleeeeeeeeeease can you guys help ?
Please note following
My iPOD Classic is recognised fine by my PC and is 100% working
I havnt completely deleted itunes then reinstalled because post after post tells me this doesnt fix this particular issue
During the software update initially it was coming up with a 604 error / Restore as well as the Driver issue , now my ipad is not recognised at all by Windows
Yes - I could take it too another PC to restore , but I want it synced to my PC and ITUNES library
I feel I'm no Computer Dummy , but this one is a total head scratcher
Heeeeeeeeeeeeeeeeeeeeeelp !!!!!!!!!!
Fixed.
Took iPAD to Apple store who restored back to factory setting.
Brought home and it synced fine
Back up and running
Diagnosis ? probably some soft ware update glitch
Lesson ? - dont waste your time reinstalling Itunes for this problem
Similar Messages
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Windows can't find Apple Mobile Device (Recovery Mode) after iTunes 9.2 upg
Hey guys!
My iPhone 3G (3.1.3) and iTunes (9.1) has been working normally when I upgraded iTunes to the 9.2.0.61 version to install the OS4 in my iPhone.
After this, when my iPhone turn on in Recovery Mode, Windows cannot find the driver "Apple Mobile Device (Recovery Mode)" and the iTunes can't upgrade to OS4.
If I turn on my iphone in normal mode, Windows can install successfully the driver and iTunes recognize the iPhone.
I put my iPhone in another PC (with Windows XP and iTunes 9.1) and the Windows found and installed the iPhone drivers in Recovery Mode. But, in this computer, I've also tried upgrade the iTunes to 9.2 version and the same Problem has benn ocurred.
Someone else has the same problem???
Thanks for help!I GOT THE SOLUTION!!
This problem happens due a conflict between the Samsung's Software "NEW PC STUDIO" and the Apple Drivers!
The solution is unistall all Samsung's Software and removing all Apple Softwares as well (like iTunes, device drivers etc)
Then cleaning the Windows Register with some software like CCleaner AND manually using REGEDIT, just find for Samsung (carefully with other Samsung Devices like HardDrive. You musn't remove something like that) then, finding for New PC Studio.
Remove all Keys related Samsung New PC Studio.
Restart your PC and reinstall iTunes lastest version.
Now, you can put your iPhone in Recovery Mode that Windows will recognize it! -
i have the new ipad 16gb it was working fine till i went to download the new itunes and the apple mobile device recovery mode my windows pc cant find the software to download it i need help because my ipad wont work i only see the itunes and usb symbol can anybody help me.
Try these instructions:
http://support.apple.com/kb/TS3281
You may also have to go to the link in the bottom paragraph if the first page instructions do not work. -
Apple Mobile Device (Recovery Mode) and frozen "Connect to iTunes" screen
I have had my iPod Touch for about one year and have synced with my PC (XP) without incident during that time. Yesterday something happened while connecting with iTunes and I have not been able to find the solution on this board or others. Maybe the charge remaining in the iPod was insufficient. The iPod screen is frozen with the "Connect to iTunes" icon. I can turn it off (black screen) but as soon as it is attached to the PC or docked, the same icon reappears. I cannot make the red slider appear to shut it down.
On the PC side, as soon as I attach the iPod, it wants to install the driver for "Apple Mobile Device (Recovery Mode)". I have attempted to point it to C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers find the driver, but what it wants is not there. I have completely uninstalled iTunes, Quicktime and related files; and reinstalled iTunes. I have tried every trick I can find in this forum and others to no avail. When the iPod is connected to the PC, the device manager shows Other Devices - Apple Mobile Device (Recovery Mode) with a yellow question mark and exclamation point. This device shows twice. The Apple Mobile Device USB Driver shows under Universal Serial Bus Controllers and is working properly.
I am at the end of my rope. I hope somebody that can help me will read this. Thanks.Hi
I am experiencing the same problem as the person in the first thread as follows:
"The iPod screen is frozen with the "Connect to iTunes" icon. I can turn it off (black screen) but as soon as it is attached to the PC or docked, the same icon reappears. I cannot make the red slider appear to shut it down.
On the PC side, as soon as I attach the iPod, it wants to install the driver for "Apple Mobile Device (Recovery Mode)". I have attempted to point it to C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers find the driver, but what it wants is not there. I have completely uninstalled iTunes, Quicktime and related files; and reinstalled iTunes. I have tried every trick I can find in this forum and others to no avail. When the iPod is connected to the PC, the device manager shows Other Devices - Apple Mobile Device (Recovery Mode) with a yellow question mark and exclamation point. This device shows twice. The Apple Mobile Device USB Driver shows under Universal Serial Bus Controllers and is working properly."
I have tried everything I can think of and have been advised to do on the Apple Support pages but this makes no difference.
Please can someone offer a solution.
Message was edited by: WillJackThom -
I recently tried to update my iphone software via itunes but got an error and my iphone has gone to recovery mode and now it doesn't connects to my itunes. i tried everything but can't connect and apple mobile device(recovery mode) driver is not installed. Where can i get apple mobile device(recovery mode) driver software? please help
http://support.apple.com/kb/TS3694#error1
-
i really need help with that
Maybe here:
How to restart the Apple Mobile Device Service (AMDS) on Windows
Otherwise com back with the exact wording of your error message. The one you gave does not seem correct. -
i am using ipod touch 4g
rishiv93 wrote:
i tried all the options...
Did you follow this article about Apple Mobile Device Service? http://support.apple.com/kb/TS1567 -
An update to my ipod touch failed to install. Somehow the driver failed to install and then somehow the drivers got "lost" I looked all over my system for a driver, windows searched the web for a driver to no avail. I looked on Itunes for updates and my itunes is updated. At a loss for what to do next to try and recover driver....help anyone? thanks
Try
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
or
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
Then the driver topic of:
iOS: Device not recognized in iTunes for Windows -
Why can't I sync my iPad to pc, it says this iPad cannot be used because the Apple mobile device service is not stated, the last time they were synced was December and I had no problem.
Log in as an Admin User on your PC. Type 'Services' in the search area above when you click on start. (or see control panel and select Admistrative Tools.)
Select the Services shortcut. In the window that appears with your listed service, navigate to ipod service, Apple Mobile Device service, and, Bonjour Services. Doubleclick them to get the property page. Change startup to automatic, click apply. Then click start,
There is a known issue that when iTunes updates it incorrectly sets the Service startup type - this is normally due to installations on Vista and win7 services and drivers that run in the Local Sstem requiring Admin account permissions that are not always granted with User Account Elevation, when running installations or updates in User account.
Normally the Local System is set to inherit the User account permission token when being set up - but Apple in their infinite wisdom have a higher token in place for their services. so a standard user cannot derogate the required elevation, even with the UAC to admin prompt, since the local system is owned by the Machine account and only Admin, bBackup, Restore, Machine, operator accounts carry the same descriptor permissions on process ownership to set these services correctly.
Third party security programs, such as Kaspersky can also limit installations by User account installations, which adds to the problem. I have had a few installations fail, even in Admin mode - because Kaspersky sits on par with the Main Machine Administrator account for watching program and installation directories and registry keys - (which have higher privilege levels in some respects than the ordinary Admin account you normally start a new machine in before you add any other user accounts- all very confusing - but that's Microsoft all over for you.
Follow Ralph's advice if you do not have the necessary software already installed. You should install Apple's Application Management Software - which will look after the installation of all required elements for you and notify you of updates pending. In options have it set to Notify only - not all updates may be requred, and this option allows you to see what is being installed. It is good practice to set all updating software to Notify only - especially any thirdparty software - much of which carry all sorts of little 'extra's' you may not need or want.
It is also good practice to keep an eye on your Program and Features option in control panel, just to see what is being installed and when - including Windows updates.
Sorry about the long reply, but with December being your last sync - a lot can change in the meantime. Best be prepared.
Best wishes, Ct -
when I try to sync my Ipad into my Itunes on my PC (first time I have done this) , I get the message on my PC "The Ipad cannot be used because the APple Mobile Device service is not started". What do I need to do to get it started? I went into my account and there is no obvious way to get it started.
See Here
AMDS for Windows
http://support.apple.com/kb/TS1567 -
Can anyone help me with this? When I plug in my iPad I get the error message from my "This iPad cannot be used because the Apple Mobile Device service has not started. I saw the suggestion to turn off my iPad, wait a few minutes and turn it back on but that didn't work.
Hope someone can help me. I am using Windows 8 and my iPad is the 3rd generation 64G.
Thank you.I'd start with the following document with that one:
iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows -
"This iPad cannot be used as the Apple Mobile Device Service is not started". Does this mean anything to anyone? How can I sync my iPad again? Many thanks.
In Windows 7, go to Control Panel, Adminisstrative Tools, Computer management, Services. In the servies box will be Apple Mobile Device (mine is 4th from top) click on this and on the left side you can start service or right click the service and start from the drop down menu. I set mine to "delayed start" no issues since then.
BPW -
i downloaded newest itunes version and it would not install properly and now i can't open itunes. i have removed and reinstalled several times. i get error 7 (windows error 126) something about apple mobile device failed to start. what can i do to fix this problem besides restoring system to an earlier date
Try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
I get a notice when trying to sync my iPad. "this iPad cannot be used because the Apple Mobile Device Service is not started".....What is this and how can I fix it? Help please
Here is a YouTube video which should guide you through a solution: http://www.youtube.com/watch?v=VLFAo-FWLxE
-
This ipad cannot be used because the apple mobile device service is not started
Can someone please help me with this. All of a sudden my computer keeps popping up with a message saying "this ipad cannot be used because the apple mobile device service is not started" I am trying to sync some programmes that my son has deleted off his ipad. Previously I have been able to log into itunes, plug my ipad into the computer and it just syncs automatically. Can someone PLEASE help me.
There are instructions on this page for starting the AMDS : http://support.apple.com/kb/TS1567
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