IPad with retina is stuck on error message that iPad is unable to back up. When hit ok, the message does not go away. Cannot power down. Don't have computer to sync with iTunes. Now what?
My coworker has a fairly new iPad with retina display. She has an error message that the iPad has not been backed up and needs to back up when locked, on wifi, and connected to a power supply. It has an ok button to acknowledge the message. Every time she hits the ok button, the error message remains. She is unable to power down because the error message stays at the top and disables the ability to use any other touch portions of the screen. She tried using Siri to reboot, but Siri was of no help. She just kept saying that she does not wear boots. Holding the power button down for an extended period also did not help. She does not have access to the computer that has her iTunes on it, so she cannot sync it via cable. She also does not want to do a reset because she has several photos that she does not want to lose. What can she do?
Try holding the Home and Power keys at the same time for approx 10 seconds or until the Apple logo appears, this will 'reset' the device - it won't lose any data doing this, let us know how you get on.
Regards,
Steve
Similar Messages
-
Trying to update my ipad2 - went to Settings, General but I don't have a Software Download option. Now what?
Very old versions of the iOS prior to iOS 5 did not have the option to update over the air by using the Settings app. If your iOS is lower than 5.0 you need to update your iPad while connected to the computer you normally sync with.
First thing to do is start iTunes on your computer and use the menu to check for updates. Your iTunes must be version 11.1 so it you have and earlier version of iTunes on your computer update iTunes to 11.1.
Then start iTunes on your computer and connect your iPad. Select your iPad in iTunes and select General or Summary in the right side panel. Do a backup of your iPad next.
Once the backup is complete click on Check for updates. -
Running Windows XP service pack 3. Updated Firefox from 8.0 to 9.0. Now when Firefox opens "The URL is not valid and cannot be loaded" is displayed in a window and no home page appears. What's wrong?
That issue can be caused by an extension that isn't working properly.
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
*https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes -
I cannot send or forward email but I do receive mail OK. All of the same settings work on my wife's IPhone and our Ipad. All are running on IOS 5.0.1. I get a message of your email has been put in your outbox because the receipent "%@" does not allow relaying.
Try deleting the mail account and setting it back up again.
-
is there any way i can do that? i have a back up from 2 days ago and i don't have my iCloud sync with my photo
When restoring from the backup, whatever is included with the backup from two days ago should be restored which includes photos/videos in the Camera Roll at the time of the backup along with all other data included with the backup at the time of the backup two days ago.
-
When I connect the iphone does not start automatically Itunes Please help me
when I connect the iphone does not start automatically Itunes
Please help me
How to solve this problem that I havei've had a few issues like this.
I've found that it is an issue with items that are already on your phone.
several troubleshoots.
1) uncheck everything from syncing (apps, music, tv shows, movies, podcasts, etc), try to perform a sync, it most likely will work. Then, sync after checking each item individually (check the sync box for videos, then sync, check the sync box for podcasts, then sync, check the sync box for music, then sync, etc). One of two things will happen, 1) you will fix the problem, or 2) you will identify exactly what part of the sync setup is the culprit.
2) if the above doesn't work, I've found that it is likely an issue with files that are on your phone but your phone doesn't exaclty recognize (for example, I had copies of music on my phone that didn't show up in the music app, I went in on itunes and manually deleted those songs from my phone and that fixed the sync). to do this, check the "manually manage music and videos" box at the bottom of "summary" while your phone is connected to itunes. Then, go to the left hand pane in itunes and find your iphone device, click the drop-down arrow that shows all the categories for media on your iphone. Go to the music category in your iphone on itunes and delete all the music that shows up. Try to perform a sync - it likely will work. After this, you can uncheck the manually manage music box and re-sync your phone as normal
let me know if either works -
IPad 4 switches off when i am using it, even when battery is fully charged. Restore function (holding down both buttons) often does not work. Cannot power up iPad. I have updated software, restarted computer, but no success. I did restore the iPad about 8 times during the past 2 weeks. Just completed another restore. iTunes says the the iPad has been restored and will restart automatically and appear in iTunes when it is ready. That was 30 minutes ago. iPad still won't start. I am looking down the barrel of yet another fruitless restore. What a crap product.
Try a reset:
Hold the Sleep and Home button down until you see the Apple logo. -
i have an iphone 5s and my phone was working perfectly fine then it turn into a blue screen and after that i tried to restore it but when i do the phone does half of the steps and then it turns into a blue screen and it doesnt work again what can i do?
The Basic Troubleshooting Steps are:
Restart... Reset... Restore from Backup... Restore as New...
Malvinfromny wrote:
... i tried to restore it but when i do the phone does half of the steps and then it turns into a blue screen and it doesnt work again what can i do?
If you try all these Steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step... Be sure to make an appointment first... -
Setting geo.enabled to false does not turn it off. Would my Proxy have anything to do with this?
''Duplicate post, continue here - [https://support.mozilla.com/en-US/questions/793677]''
Setting geo.enabled to false does not turn it off. Would my Proxy have anything to do with this?''Duplicate post, continue here - [https://support.mozilla.com/en-US/questions/793677]''
Setting geo.enabled to false does not turn it off. Would my Proxy have anything to do with this? -
This happens with small sites as well as major ones such as amazon.com. It happens frequently with many different websites both when typing in a URL or clicking on one from search results or other pages. If I am opening it in a new tab, the page is blank and the correct URL shows in the address bar even though it didn't load. When I get the message "The URL is not valid and cannot be loaded" I have to click okay and then click on the link again or click refresh. Sometimes it loads on the 2nd try; other times I have to refresh multiple times to get it to load.
Anyone know what is causing this or what will help?* "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
* "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
* Don't make any changes on the Safe mode start window.
See:
* [[Troubleshooting extensions and themes]]
* [[Troubleshooting plugins]]
See also http://kb.mozillazine.org/Error_loading_websites (Error_loading_some_websites) -
When I place an Aperture photo on the cloud to share with friends, the idenfifcation information I have entered for the photo does not transfer to the cloud and thus my friends get only the photo. Is there a setting I am missing that would allow the text to go along with the photograph?
The photo stream will transfer the EXIF information set by the camera and the filname/version name. Try to get any information you want to transfer into the filename by batch changing the filename with "write to master" enabled. Aloso, you can set a comment, when sharing the image to the Photo Stream.
-
When I try to email photos from iphoto, I get a message that says it does not recognize my account or user name. I have not had a problem with this before, so why now? How do I fix this?
iPhoto Menu ->
Preferences ->
Accounts ->
Delete and recreate your email settings.
Alternatively, use Apple's Mail for the job. It has Templates too - and more of them. -
On Itunes, when I press on a movie that I would like to watch it does not come up. All that comes up it a green screen with other lines in it. How can I fix it?
On Itunes, when I press on a movie that I would like to watch it does not come up. All that comes up it a green screen with other lines in it. How can I fix it?
-
Cannot import music: "Don't Have Write Access for your iTunes Media Folder
Subject states the case. Here is what changed. I run a Mac Mini with an external hard drive with about 200gb of music (HD-1). I have a second external HD that I use to back up with Time Machine (HD-2). HD-1 crashed so I bought a new one. Well I want to use the new HD (HD-3) for the Time Machine backup, so I copied the iTunes folder from HD-2 to HD-3, erased HD-2 and then copied the file back from HD-3 to HD-2.
iTunes has now found all my music and plays great. Then I tried to add a disk and got the message above. I used Disk Utility to repair permissions on the internal hard drive, which took 17 minutes and found a ton of problems. Got one "Warning: SUID file system/library/core has been modified and will not be repaired. Disk Utility won't let me do the same repair to the external HD-2.
I also checked info and the permissions are "read and write" on the disks. I'm in over my head already to do this much and now stumped.
Any ideas? THANKS!Problem Solved! Thanks to information I learned in an excellent article by Jesse David Hollington, "Transferring your iTunes Library" from iLounge. Published in Tutorials, Monday, Sept. 21, 2009.
I created a new library and now I can add media.
1) Go into iTunes Advanced preferences and change the Media Folder path to a new location. In my case I created a new folder on the same external drive as the "bad" library copy named (not creatively) "new 2011". Do this by selecting "change" and choosing this new folder.
2) Go to File>Library>Organize Library. Select Consolidate files, then OK.
This will move all your media to the new file. I have 180 GB of music, so this took a few hours. In my case, in this new location I am now able to add music.
3) As iTunes made new copies when it moved the files, the old "bad" music folder still exists. After you confirm that your media is in the new location and working, you can delete this old copy.
Hope this helps others. -
The Local section of the Yahoo front page is stuck on New York as the default, and I'm unable to change it to my city using the normal procedure. IE does not have this problem. This is a new problem that has occurred with the latest version of Firefox. Since the same problem doesn't occur with IE, I've concluded that this is a Firefox issue and not a Yahoo issue. Please advise.
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
*Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
*Tools > Options > Privacy > Cookies: "Show Cookies"
Maybe you are looking for
-
Unable to restore from my icloud backup
I backed up my 3gs via iCloud and purchased a new 4s. I was expecting to be able to restore from my iCloud backup, but when i tried, it said there was no backup information. I did reset the 3gs before attempting to get the restore started on the 4s.
-
Making a copy of Leopard Install Disk
Hi there, A while back I copied the contents of my Leopard install disk by simply dragging the files from the Disk into a new folder on my Desktop with the idea of making a back up copy in case I lost my original DVD. So recently my G4 started to slo
-
How to read the HTML code from a webpage
Hi, I want to be able to read the HTML code of a web page In order to extract some info from some pages. How can I do that? is it using cl_http_client ? I played with that class a bit, but wih no sucess to what I need...
-
Can you create forms that automatically calculate columns of numbers? Example of such form would be
I am trying to recreate a loan application form which includes several columns of numbers which need to totaled, currently we are using a Word document, but are starting to find that it is cumbersome and very limiting. It was suggested that we check
-
IPMP configuration and zones - how to?
Hello all, So, I've been thrown in at the deep end and have been given a brand new M4000 to get configured to host two zones. I have little zone experience and my last Solaris exposure was 7 ! Anyway, enough of the woe, this M4000 has two quad port N