Ipad won't let me configure my email account as iMAP
This is a very strange one. For many years, I had my office email configured to both my iphone and my Ipad with no problems. All of the sudden, and without any change, it said that either the user id or password was wrong. Strange. I deleted the account, and tried to configure it again. It kept saying the same thing ... Until I configured ti as POP (with the same exact inputs!). The thing is ... It is a real hassle for me to use POP. So I tried again and again. Same result: Nothing. I reset my phone to factory settings. And did NOT configure it from back up. It worked! I had IMAP again! Sadly, it only lasted for about a week. Today, I had the same problem again. Any ideas?
I had the same trouble setting up my wife's SBCglobal (AT&T) account. I tried the steps above and couldn't figure out why I wasn't seeing the same entry fields.
I learned that you have to begin from MAIL>Add new account... menu and NOT from the System Preferences>Internet Accounts screen. System Preferences does not seem to allow you to add a POP3 account. You must do it from within the Mail client. I hope this helps someone else find their solution.
I still can't understand why this method is buried so deeply that Apple or AT&T don't document it. Thanks to this forum we can solve the problem and use the app like it should be used.
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i can't load my email content and it won't let me verify my email account
And, if you use Touch ID, there is no option for a delay.
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All of a sudden my ipad2 won't let me read emails, says wrong password but I haven't changed anything!! Can anyone please help me to sort this? Many thanks.
iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Using a POP account with multiple devices
http://support.apple.com/kb/ht3228
iOS: Adding an email account
http://support.apple.com/kb/HT4810
iOS: Setting up an Outlook.com, Hotmail, Live, or MSN email account
http://support.apple.com/kb/ht1694
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say "Cannot Connect to Server"?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
How to Sync Contacts with Your iPad Using iTunes
http://www.dummies.com/how-to/content/how-to-sync-contacts-with-your-ipad-using- itunes.html
iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
The iPad's Mail app has no provisions for creating groups. However, you can use a third party app that many users recommend.
MailShot - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
Group Email - https://itunes.apple.com/us/app/group-email!-mail-client-attachments/id380690305 ?mt=8
iPad Mail
http://www.apple.com/support/ipad/mail/
Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
Cheers, Tom -
Mac Office 2011 won't let me configure .mac email
Hi
I've done this for years. It's worked great. All i did was delete my current email account (can't remember the name of the obscure outgoing mail server for .mac) and added it back. Used correct email address and password... default outgoing mail server is smtp.mac.com
and when i press enter, the little yellow indicator next to that account in the accounts list NEVER turns back to green.
I'm stumped. thoughts?Both of those are functonal iCloud server addresses, so you must be doing something else wrong.
Post the complete set of SMTP server settings you are trying to use, are you logging in with your complete email address or just the user name, and does your password meet iCloud spec (8 character minimum, at east 1 uppercase letter, 1 lowercase letter and 1 number. No special characters.
These are the correct settings for iCloud mail in Outlook. If they don't work something else is set incorrectly
Mail server settings
Refer to your email app's documentation for information about how to use these settings. iCloud Mail uses the IMAP and SMTP standards supported by most modern email apps. iCloud does not support POP.
IMAP information for the incoming mail server
Server name: imap.mail.me.com
SSL Required: Yes
If you receive errors when using SSL, try using TLS instead.
Port: 993
Username: [email protected] (use your @icloud.com address from your iCloud account)
Password: Your iCloud password
SMTP information for the outgoing mail server
Server name: smtp.mail.me.com
SSL Required: Yes
If you receive errors when using SSL, try using TLS instead.
Port: 587
SMTP Authentication Required: Yes
Username: [email protected] (use your @icloud.com address from your iCloud account)
Password: Your iCloud password
imap.me.com and smtp.me.com can be used instead (only if you have 10.6.8 or lower) anything above 10.6.8 uses the ones posted above. -
removed history...now Google won't let me get to my email account. It wants me to create a new email address!
Aye you absolutely sure you are using the correct account name and password ?
Ordinarily just clearing History will not prevent you using webmail.
If you use the History option to forget about the site it would clear everything from the History of that site including: cookies, the site address and the login details
* As explained here [[Delete browsing, search and download history on Firefox#w_how-do-i-remove-a-single-website-from-my-history]]'''_how-do-i-remove-a-single-website-from-my-history'''
** Other options clear fewer items: <s>[[Forget button - quickly delete your browsing history on Firefox]]</s> wrong article link [[Delete browsing, search and download history on Firefox#w_how-do-i-clear-my-history]]'''_how-do-i-clear-my-history'''
In fact recording all the details then using the forget site option can be a good trouble shooting step to gain access to a site. Or try an alternative browser.
If someone has taken control of your account you will need to that up urgently with Google. You will need your security details to hand. You may also need to consider what else may be compromised
* For gmail security problems see https://support.google.com/mail/answer/50270?hl=en -
My ipad won't let me trash icloud emails - any ideas?
AAfter I have read my emails sent to my icloud addy Ion my ipad I am unable to trash them. A notice comes up saying can't trash. Any ideas why this is?
Copied from the link provided with my previous post.
iMessage registration validates your Apple ID for use with iMessage. If you are unable to activate iMessage, try the following:
Sign in to iMessage on your device using a valid Apple ID. After you validate the email address for use with iMessage, other iMessage users can connect to you using that email address. If you encounter issues registering or using an Apple ID account: -
IMessage on iPad won't let me use any email address as it said the email is already in use
How do I use a current email address in iMessage on iPad to set up.
Mine is doing the same thing on my iPod. I haven't made an iMessage account...is someone using my e-mail for their iMessage? But lots of people have this problem.
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My iPad won't let me connect to Facebook
My iPad won't let me log into Facebook or connect any other apps to it. It say I need to go into settings and type in my password but when I do it says cannot connect to server. I've closed everything else and also tried reinstalling Facebook but nothing has worked
Copied from the link provided with my previous post.
iMessage registration validates your Apple ID for use with iMessage. If you are unable to activate iMessage, try the following:
Sign in to iMessage on your device using a valid Apple ID. After you validate the email address for use with iMessage, other iMessage users can connect to you using that email address. If you encounter issues registering or using an Apple ID account: -
Every time I try to open a new web page a window pops up saying the certificate for the page is invalid?? It won't let me on my emails or Facebook
This could be a complicated problem to solve, as there are several possible causes for it.
Back up all data, then take each of the following steps that you haven't already taken. Stop when the problem is resolved.
Step 1
From the menu bar, select
▹ System Preferences... ▹ Date & Time
Select the Time Zone tab in the preference pane that opens and check that the time zone matches your location. Then select the Date & Time tab. Check that the data and time shown (including the year) are correct, and correct them if not.
Check the box marked
Set date and time automatically
if it's not already checked, and select one of the Apple time servers from the menu next to it.
Step 2
Start up in safe mode and log in to the account with the problem.
Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
If the problem is not reproducible in safe mode, then it's caused by third-party "anti-virus" or "security" software. If you know what that software is, remove it as directed by the developer after backing up all data. If you don't know what it is, ask for instructions.
Step 3
Triple-click anywhere in the line below on this page to select it:
/System/Library/Keychains/SystemCACertificates.keychain
Right-click or control-click the highlighted line and select
Services ▹ Show Info
from the contextual menu.* An Info dialog should open. The dialog should show "You can only read" in the Sharing & Permissions section.
Repeat with this line:
/System/Library/Keychains/SystemRootCertificates.keychain
If instead of the Info dialog, you get a message that either file can't be found, reinstall OS X.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. Open a TextEdit window and paste into it by pressing command-V. Select the line you just pasted and continue as above.
Step 4
Launch the Keychain Access application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
In the upper left corner of the window, you should see a list headed Keychains. If not, click the button in the lower left corner that looks like a triangle inside a square.
In the Keychains list, there should be items named System and System Roots. If not, select
File ▹ Add Keychain
from the menu bar and add the following items:
/Library/Keychains/System.keychain
/System/Library/Keychains/SystemRootCertificates.keychain
Open the View menu in the menu bar. If one of the items in the menu is
Show Expired Certificates
select it. Otherwise it will show
Hide Expired Certificates
which is what you want.
From the Category list in the lower left corner of the window, select Certificates. Look carefully at the list of certificates in the right side of the window. If any of them has a blue-and-white plus sign or a red "X" in the icon, double-click it. An inspection window will open. Click the disclosure triangle labeled Trust to disclose the trust settings for the certificate. From the menu labeled
Secure Sockets Layer (SSL)
select
no value specified
Close the inspection window. You'll be prompted for your administrator password to update the settings.
Now open the same inspection window again, and select
When using this certificate: Use System Defaults
Save the change in the same way as before.
Revert all the certificates with non-default trust settings. Never again change any of those settings.
Step 5
Select My Certificates from the Category list. From the list of certificates shown, delete any that are marked with a red X as expired or invalid.
Export all remaining certificates, delete them from the keychain, and reimport. For instructions, select
Help ▹ Keychain Access Help
from the menu bar and search for the term "export" in the help window. Export each certificate as an individual file; don't combine them into one big file.
Step 6
From the menu bar, select
Keychain Access ▹ Preferences... ▹ Certificates
There are three menus in the window. Change the selection in the top two to Best attempt, and in the bottom one to CRL.
Step 7
Triple-click anywhere in the line of text below on this page to select it:
/var/db/crls
Copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
A folder named "crls" should open. Move all the files in that folder to the Trash. You’ll be prompted for your administrator login password.
Restart the computer, empty the Trash, and test.
Step 8
Triple-click anywhere in the line below on this page to select it:
open -e /etc/hosts
Copy the selected text to the Clipboard by pressing the key combination command-C.
Launch the built-in Terminal application in the same way you launched Keychain Access.
Paste into the Terminal window by pressing command-V. I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key after pasting. A TextEdit window should open. At the top of the window, you should see this:
# Host Database
# localhost is used to configure the loopback interface
# when the system is booting. Do not change this entry.
127.0.0.1 localhost
255.255.255.255 broadcasthost
::1 localhost
fe80::1%lo0 localhost
If that's not what you see, post the contents of the window. -
I'm running the latest update, have restarted and even reset the settings for the whole systems. It's happening on my iPad and iPhone.. When I disconnect from wifi it acts normally, but if I connect to wifi that's when it won't let me select multiple emails. I will click on multiple but it ends up deselecting them
You should really read the manual.
"How do you restore from backup? "
Restore. When given the choice, choose to use backup.
"And how can I check to see if the pics and videos are on my computer somewhere first??"
They would only be where you put them. What program did you use to import them? Pics/vids taken with ipod are not part of the sync process at all. You should be importing them just as you would with any digital camera.
If you did not import them, then they are not on your computer. -
I updated to ios6 and my ipad won't let me download iBooks, apps, or update the ones I already have. My iPhone works though with downloading and updating, but it won't sync with my ipad. Does anyone know a solution?
it declines it when u put in a different card that has $ available on it? have u updated the billing address to match the new card?
also, u can try using an itunes gift card instead. -
My iPhone and iPad are on my moms icloud account and i just got a macbook air and i want all my devices on my own iCloud account - i went to all of my settings and it won't let me change my iCloud account on my phone and iPad. can i change this?
You will have to do more than simply changing settings in your moms account. To set up everything in your own account, go to Settings > iCloud > scroll down and press sign out. From this, check out this link for how to setup iCloud on all of your devices after making a new icloud account on your phone: https://www.apple.com/icloud/setup/
Before you set that up, you will have to make a new iCould account which you can simply do after you sign out of your mom's account on your devices.
Hope I can help! -
My iPad won't let me sign into my Apple ID when I try and download an app it asks for my id and password and when i type it in the iPad displays a message saying cannot connect to iTunes Store. However when i do this on my phone it works perfectly. Even when i sign in and out.
Has anyone else had this problem? If so how can I fix this?Remember, any purchased item from the itunes store is forever associated with the Apple ID used to buy it. So when you get prompted for an ID/password and it doesn't accept it, then you are using the wrong ID.
Go to Settings>iTunes and App Stores, be sure it's logged into the ID you have set on the iphone (since that one seems to be connecting with the right ID). If you've done this, then you might wait a bit to see if the "cannot connect to .. store" message has to do with internet connections. -
My iPad won't let me stay on some games and web sites for more than a few minutes . It closes the site and takes me back to home screen. Why and how do I fix this?
For Safari you could try clearing its cache and history via Settings > Safari.
For Safari and your other apps you could close them all completely and then see if they work when you re-open them : from the home screen (i.e. not with any app 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of each app to close them, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
If that doesn't work then you could try a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot. -
My Ipad won't let me in when I try and slide to unlock it ...the message is Not Enough Storage...but I can't get in to put more storage on it
Settings > iTunes & App Stores > tap your Apple ID: > View Apple ID > Country/Region
If you find that it is set to the correct region, log out of your iTunes Store account, restart your iPad, and sign into your account again.
Hope this helps.
Regards.
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