Ipad won't restore gets error occurred 2009

Tried to backup and update to 7.0ios, but ipad2 could not be restore an unknow error occurred (2009)
Updated iTunes software shutdown and restarted tried again, still in a recovery mode
operating system is windows 7 dell
can anyone help, the apple store is book up till next wed for help, tried the online, but she could not figure it out either
thank you anyone

Glad to hear you got your iPad fixed debbie. I'm not sure how you got the 100$ offer and then they were kind enough to send you the replacement. I am also out of warranty and I've been told that if I want my iPad fixed, I need to pay $419. Mine is an iPad 1, and i had 3G disabled like the others when I updated. My iPad was working perfectly until iOS5.
I've spent 10+ hours on the phone with Apple Care, at the genius bar, and back and forth with emails to apple support and I've lost track of how many times I've tried to restore my iPad. Not even in the old days with Windows did I have an issue where by updating the operating system  on a working device, permanently disabled the device.
I agree with you that this isn't the way Apple is supposed to operate. The expectation of not having these issues is why I have been buying apple products for years and why I've been reccomending Apple products to my friends and places I have worked. Sadly, after this experience I no longer have the same excitement for apple products I used to.

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