IPad won't turn off so I can reset it because my emails are locked. I receive emails but can't access them, can't delete, can't send.

My iPad won't turn off so I can reset it. My emails are locked but I receive emails as the number of emails increases. I can't access these emails, I can't delete the one email showing, and I can't send an email. The screen is locked.

Try a reset:
1. Hold the Sleep and Home button down (together)
2. For about 10 seconds
3. Until you see the Apple logo (very important)
4. Ignore the red slider

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TS3274 my ipad won"t turn off. there is a small window with an email text in it and it appears frozen on the screen. How can i turn the ipad off?

my ipad won"t turn off. there is a small window with an email text in it and it appears frozen on the screen. How can i turn the ipad off?

Try a reset: Simultaneously hold down the Home and On buttons until the device shuts down. Ignore the off slider if it appears. Once shut down is complete, if it doesn't restart on it own, turn the device back on using the On button. In some cases it also helps to double click the Home button and close all apps BEFORE doing the reset.

3-wk old iPad won't turn off. Has words on the screen that say "iCloud Backup, This iPad hasn't been backed up in 3 weeks. Backups happen when this iPad is plugged in, locked and connected to Wi-Fi." The message has OK below it but won't disappear. HELP!

Three week old iPad won't turn off. Has words on the screen that say:
iCloud Backup
This iPad hasn't been backed up in 3 weeks.
Backups happend when this iPad is plugged in,
locked, and connected to Wi-Fi.
OK
When I click on the OK button nothing happens. I have tried to turn the iPad off and restart but I can't even do that. What is happening with the iPad?
Thanks
Mary

Fantastic, thanks so much.
This also helped my problem.
You're a gem!
Have a great one
Jess

IPad won't turn off, returns to Connect to iTunes screen

My iPad constantly shows the Connect to iTunes screen. Okay, something's wrong, although I have no idea why . But I won't be near my computer for a few days. I'd like to turn off the iPad until I can, as it asks, Connect to iTunes. But the iPad2 with recently updated software won't turn off.
If I hold just the power button for 6 seconds, the screen goes black. Good, I think, it's turned off. Then 4 seconds later the Apple logo appears and then the iPad shows Connect to iTunes.
If I hold both the power and Home buttons for 10 seconds, the screen goes black and then immediately the Apple logo appears and returns to Connect to iTunes.
How can I get the iPad to turn off and stop burning that image into the screen? Do I just wait for the battery to die?

Got the same problem with my Ipad2. Went do to the update late last night and it seems like the update quit half-way through the install.
Now all i get is the screen telling me to plug in the USB cable and connect to itunes.

Ipad won't turn off when closing new Brookstone leather cover after downloading os 7?

My ipad 3 won't turn off when the cover of the new Brookstone leather case is closed after downloading OS 7. Is there a setting I have not actuated?

A lot of forums I've read said to put it into dfu mode or "connect to iTunes" to restore b
You want it in recovery mode, not DFU, which is used for hacking or on already hacked phones
What is Difference Between Recovery Mode and DFU Mode
Error 21 usually means there is hardware damage,
Check for hardware issues
Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the error message when you update or restore, contact Apple support.
Please apple fix,
Who are you talking to? This is a user-to-user support forum, not Apple.

My iPad won't turn off. It won't turn on either. It keeps going from the apple to a black screen. What can I do?

I can't get it to turn off. It just keeps going back and forth from the apple to the blank screen.

You will probably need to restore using Recovery Mode. You use this method when the iPad is not being recognized in iTunes. This will totally erase the device, but if you restore on the computer that you normally sync with, you can restore from your backup when you are done - but only if you have a backup.
You can read about it here.
http://support.apple.com/kb/ht4097
Or you can follow these Recovery Mode Instructions
Disconnect the USB cable from the iPad, but leave the other end of the cable connected to your computer's USB port.
Turn off iPad: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for iPad to turn off.
If you cannot turn off iPad using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the iPad turns off, release the Sleep/Wake and Home buttons.
While pressing and holding the Home button, reconnect the USB cable to iPad. When you reconnect the USB cable, iPad should power on.
Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears you can release the Home button.
If necessary, open iTunes. You should see the recovery mode alert that iTunes has detected an iPad in recovery mode.
Use iTunes to restore iPad.

IPad won't turn off

My iPad wont turn off. I have tried holding the home button and on off button but it hasn't worked. The sound is only working intermittently too

Hi, Neany.
You may find these articles helpful in troubleshooting your iPad.
iPad: Basic troubleshooting
http://support.apple.com/kb/ts3274
iPad: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Cheers,
Jason H.

Ipad won't turn off or turn on.

I have an iPad 2 that will not turn off or turn on! The screen is black with a white broken circle spinning around in the middle of the black screen.
I have tried shutting it down and turning it back on but it is frozen with the black screen.

Mdmbutterfly-
First be sure there is enough juice in the battery. Connect it to the wall charger for at least an hour to be sure.
Try holding down both the Home and Sleep buttons for several seconds. Does an Apple logo eventually appear? If so, the iPad should restart in a couple of minutes.
What happens when you connect the iPad to your computer and run iTunes? Do you get an error message? If not, does the iPad appear under Devices at the left side of the iTunes window?
Fred

Good am. My iPad mini would turn off on its own in the middle of a video play or a game but opens when I reopen it. This happen frequently.

IiPad mini apps turns off in the middle of video / games.

Hey NelanieA. Antoni,
Thanks for using Apple Support Communities.
So your iPad turns off on its own. Take a look at this article. Even though it says iPhone the same troubleshooting steps apply.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Have a nice day,
Mario

"can't load because some files are already in use" - Adobe reader! How do i close whatever i can't find that they say is in use!?

Can anyone help me get Adobe reader 11 installed??? The error message when I'm practically done says the file can't be loaded because some files are already in use - and it refers to Adobe reader! What do I do to get past this??? Help! I need to install adobe!
I had been having a problem after I tried to do an adobe update, so i deleted and tried to reinstall the program and it won't let me ! Any suggestions???

Hi Jody414,
Use the Acrobat Cleaner tool ( Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs ) to remove Reader completely from the machine.
Download Reader 11 from: Adobe - Adobe Reader Distribution and install and check.
Regards,
Rave

Ipad won't turn off or connect to my computer

My iPad 2 all of a sudden won't connect to the internet. Tried to reboot, but it won't let me. Tried to connect it my MacBook Pro and it won't recognize it in iTunes. It wouldn't even charge it. What do I do?

If you are running v10.6.8 or less, try reinstalling the AMDS...
iTunes: How to remove and reinstall the Apple Mobile Device Service on Mac OS X
Tried to reboot, but it won't let me
You may have an app running.. try force quitting > Hold the On/Off Sleep/Wake button down for a few seconds until a red slider appears, then press and hold the Home button until the app quits.
When you post for help, please tell us which Mac OS X you have installed. Thanks!

My ipad will not swipe on. I have a msg that I do not have any storage left. The ipad will not turn off as well to reset.

Please help me turn my ipad on. The swip feature will not let me get access to my ipad apps and pages. It does have a msg that I have ran out of storage. Although this should still let me in so i can clean up my pictures or files and make more storage. Please help me.

Hi sunshine2day,
Welcome to the Support Communities!
Try these troubleshooting steps:
iPhone, iPad or iPod touch: Not responding or does not turn on
http://support.apple.com/kb/TS3281?viewlocale=en_US
Once you have access to your apps and data, these articles may help you:
iOS: 'Not enough free space' alert when trying to sync
http://support.apple.com/kb/TS1503
iPhone, iPad, and iPod: Understanding capacity
http://support.apple.com/kb/HT1867
Cheers,
Judy

Ipod won't turn OFF or anything really, resetting continuously on its own

yep, my ipod actuallly keeps going to the apple screen as if it is being reset! the screen keeps lighting up w/ the apple symbol and then goes dark (keeps cycling through this) I'm afraid its going to overheat, its getting very hot and nothing in the manual addresses this problem
Its stuck in the resetting mode, I can't find an answer to the question 'what do you do after resetting and the apple appears on the screen?'
went through the 5R's w/o any luck (especially b/c its 'resetting' itself every 10 seconds!). I can't really complete the final 'R' as it's not connecting to my computer as it resets every minute I've had no problems connecting to my itunes prior to this, my software is up to date etc...
I let the battery die and charged it again to no avail
any ideas....
fifth generation Windows 2000

Hi musigal!
Let's try this technique, and see if your iPod gets "under control" for a restore:
Force your iPod into disk mode. To do that, press and hold the Menu and Select (center) buttons together for about 6 seconds.
Then, as soon as the screen on your iPod goes dim, release off the buttons, and begin to press and hold the Play/Pause and Select buttons together for a few seconds.
It might take a couple of tries, but when you've reached disk mode, your iPod should display "Disk Mode. OK to Disconnect".
For more details, see this article about it:
Putting your iPod into disk mode
After your iPod is in disk mode, try connecting it to your computer again for a restore.
See if it stays under control during the restoring process, and if it completes sucessfully.
-Kylene

How can I get my IPad 2 to turn off?

Help! I tried to send a video which I had taken w/ my IPad2. I clicked the "send" button but nothing happened and the screem seemed to freeze. I then tried to access my email to see if the video had been sent, but my email accout page was totally blank. I powered off the IPad but the "loading" circulating circle will not go off and my IPad won't turn off. I tried to sync it w/ my computer but it won't syn with ITunes - it doesn't even appear on the list. Can someone help me 1) to shut down my IPad, (even after an hour, it still is running, but I can't shut it down OR turn it on)and 2) correct any malfunctions this may have caused? Thanks!

Try holding the sleep and home button together for a few seconds and the ios will restart and apple logo will apear

My ipad won't turn on. Have tried to reset by pressing the two button at the same time. It work. Why is this happening? For the first time it happened to me after using the ipad 4 running on ios 7, for almost a year and a halftime

My ipad won't turn on. Tried to reset and it work. I'm using ipad 4 with ios 7 and this is the first time that this happened to me.what is wrong with the ipad?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

IPad won't turn off so I can reset it because my emails are locked. I receive emails but can't access them, can't delete, can't send.

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