IPad won't turn off

My iPad wont turn off. I have tried holding the home button and on off button but it hasn't worked. The sound is only working intermittently too

Hi, Neany.
You may find these articles helpful in troubleshooting your iPad.
iPad: Basic troubleshooting
http://support.apple.com/kb/ts3274
iPad: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Cheers,
Jason H.

Similar Messages

TS3274 my ipad won"t turn off. there is a small window with an email text in it and it appears frozen on the screen. How can i turn the ipad off?

my ipad won"t turn off. there is a small window with an email text in it and it appears frozen on the screen. How can i turn the ipad off?

Try a reset: Simultaneously hold down the Home and On buttons until the device shuts down. Ignore the off slider if it appears. Once shut down is complete, if it doesn't restart on it own, turn the device back on using the On button. In some cases it also helps to double click the Home button and close all apps BEFORE doing the reset.

IPad won't turn off so I can reset it because my emails are locked. I receive emails but can't access them, can't delete, can't send.

My iPad won't turn off so I can reset it. My emails are locked but I receive emails as the number of emails increases. I can't access these emails, I can't delete the one email showing, and I can't send an email. The screen is locked.

Try a reset:
1. Hold the Sleep and Home button down (together)
2. For about 10 seconds
3. Until you see the Apple logo (very important)
4. Ignore the red slider

3-wk old iPad won't turn off. Has words on the screen that say "iCloud Backup, This iPad hasn't been backed up in 3 weeks. Backups happen when this iPad is plugged in, locked and connected to Wi-Fi." The message has OK below it but won't disappear. HELP!

Three week old iPad won't turn off. Has words on the screen that say:
iCloud Backup
This iPad hasn't been backed up in 3 weeks.
Backups happend when this iPad is plugged in,
locked, and connected to Wi-Fi.
OK
When I click on the OK button nothing happens. I have tried to turn the iPad off and restart but I can't even do that. What is happening with the iPad?
Thanks
Mary

Fantastic, thanks so much.
This also helped my problem.
You're a gem!
Have a great one
Jess

Ipad won't turn off when closing new Brookstone leather cover after downloading os 7?

My ipad 3 won't turn off when the cover of the new Brookstone leather case is closed after downloading OS 7. Is there a setting I have not actuated?

A lot of forums I've read said to put it into dfu mode or "connect to iTunes" to restore b
You want it in recovery mode, not DFU, which is used for hacking or on already hacked phones
What is Difference Between Recovery Mode and DFU Mode
Error 21 usually means there is hardware damage,
Check for hardware issues
Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the error message when you update or restore, contact Apple support.
Please apple fix,
Who are you talking to? This is a user-to-user support forum, not Apple.

IPad won't turn off, returns to Connect to iTunes screen

My iPad constantly shows the Connect to iTunes screen. Okay, something's wrong, although I have no idea why . But I won't be near my computer for a few days. I'd like to turn off the iPad until I can, as it asks, Connect to iTunes. But the iPad2 with recently updated software won't turn off.
If I hold just the power button for 6 seconds, the screen goes black. Good, I think, it's turned off. Then 4 seconds later the Apple logo appears and then the iPad shows Connect to iTunes.
If I hold both the power and Home buttons for 10 seconds, the screen goes black and then immediately the Apple logo appears and returns to Connect to iTunes.
How can I get the iPad to turn off and stop burning that image into the screen? Do I just wait for the battery to die?

Got the same problem with my Ipad2. Went do to the update late last night and it seems like the update quit half-way through the install.
Now all i get is the screen telling me to plug in the USB cable and connect to itunes.

My iPad won't turn off. It won't turn on either. It keeps going from the apple to a black screen. What can I do?

I can't get it to turn off. It just keeps going back and forth from the apple to the blank screen.

You will probably need to restore using Recovery Mode. You use this method when the iPad is not being recognized in iTunes. This will totally erase the device, but if you restore on the computer that you normally sync with, you can restore from your backup when you are done - but only if you have a backup.
You can read about it here.
http://support.apple.com/kb/ht4097
Or you can follow these Recovery Mode Instructions
Disconnect the USB cable from the iPad, but leave the other end of the cable connected to your computer's USB port.
Turn off iPad: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for iPad to turn off.
If you cannot turn off iPad using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the iPad turns off, release the Sleep/Wake and Home buttons.
While pressing and holding the Home button, reconnect the USB cable to iPad. When you reconnect the USB cable, iPad should power on.
Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears you can release the Home button.
If necessary, open iTunes. You should see the recovery mode alert that iTunes has detected an iPad in recovery mode.
Use iTunes to restore iPad.

Ipad won't turn off or turn on.

I have an iPad 2 that will not turn off or turn on! The screen is black with a white broken circle spinning around in the middle of the black screen.
I have tried shutting it down and turning it back on but it is frozen with the black screen.

Mdmbutterfly-
First be sure there is enough juice in the battery. Connect it to the wall charger for at least an hour to be sure.
Try holding down both the Home and Sleep buttons for several seconds. Does an Apple logo eventually appear? If so, the iPad should restart in a couple of minutes.
What happens when you connect the iPad to your computer and run iTunes? Do you get an error message? If not, does the iPad appear under Devices at the left side of the iTunes window?
Fred

Ipad won't turn off or connect to my computer

My iPad 2 all of a sudden won't connect to the internet. Tried to reboot, but it won't let me. Tried to connect it my MacBook Pro and it won't recognize it in iTunes. It wouldn't even charge it. What do I do?

If you are running v10.6.8 or less, try reinstalling the AMDS...
iTunes: How to remove and reinstall the Apple Mobile Device Service on Mac OS X
Tried to reboot, but it won't let me
You may have an app running.. try force quitting > Hold the On/Off Sleep/Wake button down for a few seconds until a red slider appears, then press and hold the Home button until the app quits.
When you post for help, please tell us which Mac OS X you have installed. Thanks!

How can I get my IPad 2 to turn off?

Help! I tried to send a video which I had taken w/ my IPad2. I clicked the "send" button but nothing happened and the screem seemed to freeze. I then tried to access my email to see if the video had been sent, but my email accout page was totally blank. I powered off the IPad but the "loading" circulating circle will not go off and my IPad won't turn off. I tried to sync it w/ my computer but it won't syn with ITunes - it doesn't even appear on the list. Can someone help me 1) to shut down my IPad, (even after an hour, it still is running, but I can't shut it down OR turn it on)and 2) correct any malfunctions this may have caused? Thanks!

Try holding the sleep and home button together for a few seconds and the ios will restart and apple logo will apear

TS3274 My iPad won't turn on and pressing the top button won't help

My iPad won't turn off, it was charged and suddenly turned off and won't turn on on again, I tried holding down the top button but nothing happened. What will I do?

Have you tried forcing a reboot? Hold down the sleep and home keys for about 20 seconds. If you see the silver apple it's rebooting and it may com back that way.

What to do now when my iPad won't turn on after I turn it off. It shows only the apple logo. I am sure it has above 70% charge as when I sync my iPad it shows necessary detail in iTunes. I have tried, HOME & POWER button, but did not work.

What to do now when my iPad won't turn on after I turn it off. It shows only the apple logo. I am sure it has above 70% charge as when I sync my iPad it shows necessary detail in iTunes. I have tried, HOME & POWER button, but did not work.

First try a Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least Ten seconds... (But can take Longer)... until the Apple logo appears. Release the Buttons
If no joy... Try a Restore...
1: Connect the device to Your computer and open iTunes.
2: If the device appears in iTunes, select and click Restore on the Summary pane.
Restoring > http://support.apple.com/kb/HT1414
Make sure you have the Current Version of iTunes Installed on your computer
iTunes free download from www.itunes.com/download
3: If Unable to Restore, try using the Steps in this article to force the device into Recovery Mode.
Note on Recovery Mode.
You may need to try this More than Once... Be sure to Follow ALL the Steps...
After you have Recovered your Device...
Re-Sync your Content or Restore from the most Recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766

My Ipad 2 won`t turn off anymore

Hello,
my Ipad 2 64GB Wi-Fi won`t turn off anymore. IOS 5.1.1
When i slide the button it shuts down only to restart itself after few seconds.
Tried allready 10 seconds Power/Home button for reboot. Made a restore like new trough iTunes also.
It would turn off only when pluged in charger, or attached to PC.
Any ideas ?
Btw. i`m in Europe now, is Apple warranty international or? ( Ipad bought in US)
Thanks!

Try a reset. Hold the Sleep and Home button down (together) for about 10 seconds until you see the Apple logo. Ignore the red slider.
You must see the Apple logo.

My ipad is stuck inbetween on and off. The screen is black with the white apple in the middle. It won't turn off and it won't come on. anyone know what is wrong?

My ipad is stuck inbetween on and off. The screen is black with the white apple in the middle of the screen. It won't turn off and won't come completely on. Anyone know what is wrong?

See if this lets the iPad start up.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

I tried to update the software for my iPhone 4S. It froze, and now won't turn off, or on, or sync. Any ideas on how to fix this?

I tried to update the software for my iPhone 4S, 16 GB to the most recent version (8.1?). I don't know what I was updating from, because I can't access that, but it was whatever was installed on it (I got it about a year ago, so probably 6.something).
It froze, and now won't turn off, or on, or sync with my macbook plus, which is what I have always sync'd it to. (I backed it up and sync'd it right before I tried to update the software.)
Since it originally froze almost 3 hours ago, it shows a white screen with the apple on it and a line underneath. When I try to sync with my laptop, it says it needs me to enter a passcode on the phone, which I can't enter because the screen is frozen. So I'm unable to access the iPhone portion of iTunes.
I have tried to turn it off, with no luck. I have tried rebooting my laptop and syncing, but I still get the same result.
Does anyone know how to fix this?
I really wanted to wait to update the software, but I was having internet connectivity issues for the past 3 weeks, and Sprint suggested updating the phone's software.
Thanks in advance for your help!

Hi NWL1,
Thanks for the question. If I understand correctly, the iPhone won't update and is stuck. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Thanks for using Apple Support Communities.
Have a great day,
Mario

IPad won't turn off

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