IPad won't unlock (slide to unlock) in landscape

Hi... I've got a user whose iPad won't unlock when it is in the landscape position... but will unlock in the portrait position.
Initially, it wouldn't unlock in either. I had the user take off his screen protector and then it would unlock in portrait.
Any ideas, or is this an Applecare fix?
Thanks

Alan Carroll1 wrote:
Hi... I've got a user whose iPad won't unlock when it is in the landscape position... but will unlock in the portrait position.
Initially, it wouldn't unlock in either. I had the user take off his screen protector and then it would unlock in portrait.
Any ideas, or is this an Applecare fix?
Thanks
You could try cleaning the screen to remove any residue from the screen protector.

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IPad won't unlock (slide to unlock) in landscape

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