IPad won't update apps or download new ones

Hi everyone. I've tried to download a free app a few times today, I get to the point where I have to put in my user ID and password and just keep getting a message saying can't connect to iTunes Store. Also I am unable to carry out any app updates. I have tried to do this on 3 different internet connections several times each. Anyone got any ideas??

The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
iTunes Store: Associating a device or computer to your Apple ID
http://support.apple.com/kb/ht4627
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/ht1311
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
 Cheers, Tom

Similar Messages

HT2404 I'm trying to update apps and download new ones on mi ipad, but it doesn't work... the icons say "waiting" and nothing happens for days!

I'm trying to update apps and download new ones on mi ipad, but it doesn't work... the icons say "waiting" and nothing happens for days!Help!

Here are a bunch of things that you can try to get the downloads to resume.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
Make sure that you do not have a stalled download in iTunes - a song or podcast .... if you have a download in there that did not finish, complete that one first. Only one thing can download at a time on the iPad so that could be what is causing the problem.
If that doesn't work - sign out of your account, restart the iPad and then sign in again.
Settings>iTunes & App Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>iTunes & App Store>Sign in and then try to update again. Tap one waiting icon only if necessary to start the download stream.
You can also try deleting the waiting icons - tap and hold down on an icon until it wiggles - the tap the X on the icon to delete it. Then try to download again.
You can try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your app preferences and device settings again.
If all else fails, download the updates or the apps in iTunes on your computer and then sync the content to your iPad.

IPhone ain't update apps or download new ones from App Store

Hello I've been trying to download new apps on to my iPhone 5s running on 7.0.6 for some reason I can't download new apps from the App Store it will just spin and spin and never download nor will any of my apps on my iPhone update unless I hardware it to my laptop. If I got on my lab top I can download them from iTunes and transfer them to my phone but that's really inconvenient. I have tried to do hard reset on my phone but that did not work. Please help me it's driving me crazy!

There is no such thing as a "hard reset".
Basics from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved.

I have bought an iMAC second hand but when updates to purchased (not by me) Apps I cannot download the updates as it is asking for the original owners password. How can I amend this or could I delete the Apps and download new ones in place under my email

I have bought an iMAC second hand but when updates to purchased (not by me) Apps I cannot download the updates as it is asking for the original owners password. How can I amend this or could I delete the Apps and download new ones in place under my email

If the machine was upgraded to Lion 10.7.x by the original owner then you bought an illegal license of Lion and also of any other applications that the seller said came pre-installed, this assumes the seller did not include original install media. In that case you need to contact the seller for the original install DVDs that came with the machine re-install up to Snow Leopard 10.6.8 and then purchase Mountain Lion ($20) and the applications you want or need. If the seller cannot come up with the original install discs then you can buy them from a nominal cost from AppleCare..

TS3274 iPad won't update apps...

I'm having trouble with my iPad - Won't update Apps...

Many people are having this problem for the last couple of days. This is a problem that Apple has to fix. If you look around the forum, you will see many, many discusssions about this and they have been going on for a few days.
According to Fly150 in another discussion, this is a workaround - for the time being.
If you want to update the Apps while waiting for Apple to fix Updates:
1. Go to App Store
2. Select Purchased
3. Select All
4. Scroll down to find the Apps showing update
5. Select update on the Apps
This should update the Apps and get rid of the update count in App Store.

HT201401 unable to update my apps or download new ones from the store (iphone4)

unable to update apps or download new after entering password

What happens when trying to download a new app or an app update via iTunes on the computer?
Basic troubleshooting for iDevices is reset, restart, restore (first from backup then as new). Has any of this been tried?

I keep getting error 3004 when i try restoring and updateing my iphone 4 to iOS 7 i did everything 1. flushed dns 2. edited hosts 3. updated itunes and downloaded new one 4. switched usb ports 5. disabled antivirus 6. enabled ports 80 and 443 7. disabled

I keep getting error 3004 when i try restoring and updateing my iphone 4 to iOS 7 i did everything 1. flushed dns 2. edited hosts 3. updated itunes and downloaded new one 4. switched usb ports 5. disabled antivirus 6. enabled ports 80 and 443 7. disabled firewall 8. even tryed putting mobile in DFU mode to restore it not of this worked so please help me

please replyyy i'm stuck on this like whole week

I need help; I have an iCloud account and it won't allow me to update any of my updates for my apps or download new ones. why?

I have recently updated my password for my iPhone apple id and since then I'm not able to update my apps and download any new apps?! why is this?

See Recover your iTunes library from your iPod or iOS device.
tt2

Ipad won't update apps on new iMac but iPhone will when sync'd with usb

Hello,
I have the new imac and exported my itunes library from my old imac. I updated my apps in itunes. Then I sync'd my iphone 4s via the USB cable and it backed up and updated apps. Saw it processed steps 1 thru 7 (7 is update apps on iphone). Disconnected ipad 3 to new imac via USB cable and it only performs steps 1 thru 6. The apps will not update unless I click the "update" button on the itunes screen. Anyone else encounter this and any solution? Thanks!

Well I resolved it, by right clicking on the devices (for my ipad) and clicking "Sync".

I changed my apple id and now I can't update my apps or download new ones. I've changed the ID in my iphone settings, but when I go in the apps store my old ID shows up. If I change my settings back to the old ID my password doesn't work. HELP!

So I changed my Apple ID. Now on my Iphone I can't update things from the apps store or download new stuff. I went into settings and changed my ID there, but in the apps store it still shows up as my old ID. The apps store won't let me log on with the new one, as my old still shows up, and if I go back into settings and change it back to the old ID the password I had before no longer works. This ***** Apple. You just ruined my Iphone!!! My phone went from being cool to being junk since I am not unable to download or update apps...the coolest part of my phone. Someone help??? Please tell me how I can enjoy my phone and apps again...

Thank you for the response, but I ended up temporarily resetting my Apple ID... It was a pain, but it worked in the end.

Cannot update apps or download new apps

3 days ago my iPhone 6 (iOS 8.0.2) stopped updating apps and allowing me to download new apps. I rebooted the device and attempted several times to stop the updating but it appears they just keep spooling with no success. I logged of and logged back in the App Store. Suggestions?

Hello rwtjhr2012,
I know this article is about apps crashing, but it is relevant with troubleshooting the apps that you have purchased. Make sure that you are up to date on iOS.
iOS: An app you installed unexpectedly quits, stops responding, or won’t open
http://support.apple.com/kb/ts1702
Regards,
-Norm G.

Since I downloaded the new operating system to my iPod touch I can no longer update my Apps or download new ones. My password is recognized but the download process is immediately interrupted when I touch update (all) or download.

Since I downloaded the new operating system (6.1.3) to my iPod touch I can no longer update my Apps or download and new Apps. My password is recognized but when touching the update (all) button or download, the screen immediately reverts to the earlier screen and no updating or downloading occurs.

Try This...
Close All Open Apps... Sign Out of the Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430
If no joy...
Connect to iTunes on the computer you usually Sync with and “ Restore “...
http://support.apple.com/kb/HT1414

Ipod Touch can't update apps or download new apps

I can download new apps using my computer, but not on my ipod touch. I can't download new apps on it, or update existing apps. No error message at all. When I try to update apps, I select 'update all', it "thinks" for a couple of seconds, then stops. When I try to download a new app, the screen says 'waiting', then the app's icon briefly flashes on the screen and it's gone. Any ideas?
Tried creating a new Apple ID but that didn't fix the problem at all, still can't download new apps with it, and I don't think I could update existing apps with a new Apple ID anyway.

You are right in that apps are tied to the account that originally purchased the app so you have to sign into that account to update the app.
- Have you tried resetting the iPod:
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Next try restoring from backup
Last would be to restore to factory defalts/new iPod (last resort).

App Catalog Won't Update Apps Says "Download Failed"

The app catalog on my palm pre will not update my apps. I can download new apps but I cannot update my other apps that need updating. I have tried resetting to factory settings but that didn't fix it. This problem is similar to the issue from 2010 where people where having trouble with updating and downloading apps.
Post relates to: Pre p100eww (Sprint)

unfortunatly my iphone 4 is brocken and i can't remmember what i excactly did to fix that problem but all i can think about if the application's size you want to update is small you can delete it and then download it again ..sorry, maybe someone else could help you

Ipad won't update apps

Thought I'd post this in case anyone else is running into the same issue...
My iPad kept showing that there were lots of Apps to update (72 in my case!). I used the Update All in the App Store, but my iPad never finished updating despite waiting hours and even days later it still wasn't updated. Worse was that all the Apps that iOS was trying to update showing an empty progress bar on the App icon (instead of the blue progress bar through the app as it updates).
The word "INSTALLING" was greyed out on all the items in the App Store Updates section. Ugh, what to do? Didn't want to do a restore and lose all the data.
Here's the slow but sure way to fix this issue (hit like if it works to keep this post active for others):
- Goto the "App Store" and Choose the "Updates" tab. Look at how many apps need updating and write down which apps have the greyed out "INSTALLING" . DO NOT HIT UPDATE ALL, this will only add more backed up apps to the update queue.
- Hit your Apple Home button to go back to the main App screens. Start with the first of page of Apps on you iPad. Look for any App icon that has an empty progress bar in it, and double click it to interrupt the update. The iPad should pause for a second before delivering a message that the update was not applied and then show the original icon of the App. If you get a WHITE blank icon it means the App has been corrupted and you'll need to hold down on the icon until the little X shows up to delete the App (write down the name so you can go back to the App store and install it again). You'll need to go through the entire list until you've stopped the update process of all apps.
- Go back to the App Store and into the Update section and verify each App has a normal selecrtable "UPDATE" button available. DO NOT HIT THE "UPDATE ALL" button in the upper left corner or you'll just recreate the problem again. One by one hit the UPDATE button next to the App that needs updating. Do not update the next app until the previous App is finished. You are looking for which App's update button is going to stop the update process and get stuck! Watch the blue bar on each App until it completes. When it is successful the "UPDATE" button switches to an "OPEN" button. Once you find the App where the blue bar doesn't progress at all you'll find the culprit that caused your Update train wreck.
- You'll need to go back out to the main desktop, find the page and possbily folder that the App is in and hold your finger down on it until it gives you the option to delete it (the X in the upper left of the app icon). Once you delete this app you can go back to update the apps several at a time until you are finished. You will then want to plug your iPad into your Mac/PC with iTunes, or do an iCloud sync to backup your iPad.
Take the time to go back to the app store and flag the offending App to let other users know this App was the cause of your update probelms. Sometimes these issues are noted in the App's release notes with text saying, Users will need to manually delete the previous version and reinstall the App in order to get the latest update.
Hope this helps! Hit like if it does, it something else worked please hit reply and share.

I have the same problem as the OP. Wife clicked on UPDATE ALL in her iPad mini w/iOS 6.1.3, and the iPad tried to update 20 or 30 apps. All ended up with a darkened icon with an empty progress bar, and "Waiting..." displayed instead of the app's title.
Before finding this thread, I powered the iPad off then on a couple of times, and also performed a hard reset. Neither intervention had any effect.
I tried to follow the recipe above. Unfortunately, double-tapping on one of the stuck apps doesn't work as described:
"The iPad should pause for a second before delivering a message that the update was not applied and then show the original icon of the App".
Instead, the icon goes very dark for a second, then returns to its previous state (Waiting...).
I've deleted most of the affected apps, but a few have large amounts of associated data that I am loathe to erese. Fortunately, the iPad was backed up this morning, so in theory I should be able to restore it from the backup.

IPad won't update apps or download new ones

Similar Messages

Maybe you are looking for