Ipad wont come on or charge. Held the sleep/wake and home botton to restart and still nothing
ipad won't come on or charge. Tried holding the sleep/wake and home button and still nothing
Hi Sharbear24,
Welcome to the Apple Support Communities!
I understand your iPad will not charge or turn on. I know you have tried resetting the iPad and still get no response. One step you may not have tried is putting the iPad into recovery mode and attempting the restore in iTunes.
iOS: Not responding or does not turn on
http://support.apple.com/kb/ts3281
Resolution
If a single application is not responding or stops responding when it opens, you can force it to close.
If the device is unresponsive or if certain controls aren't working as expected, restart your device.
If the device remains unresponsive or does not turn on (or power on), reset your device.
If there is no video or if the screen remains black, verify that the device has enough charge to turn on:
If you are using an iPad, ensure that it's connected to the USB Power Adapter supplied with the device.
Let it charge for at least twenty minutes, then see if it starts normally.
If there is no image on the screen, press the Sleep/Wake button to attempt to wake the device.
If the screen displays a red battery icon, continue charging the device until the battery is fully charged. Learn more about charging iPhone and iPod touch, or iPad.
If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:
Connect the device to your computer and open iTunes.
If the device appears in iTunes, select and click Restore on the Summary pane. Learn more aboutrestoring iOS software.
If the device doesn't appear in iTunes, try to force the device into recovery mode, and then restore it.
If the above steps do not resolve the issue, contact Apple.
If the device will not go into recovery mode and restore and you cannot get any response at all, it may be necessary to continue with step 6 listed above and contact Apple.
I hope this helps,
-Joe
Similar Messages
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HT1430 I held the sleep/wake button for a full minute, and only the Power Off slide appeared.
I cannot access the power off slide because there is a pop-up message saying "Cannot connect to iTunes store" to which I cannot select the OK button. How else can I power off the iPad2?
Try a reset: Simultaneously hold down the Home and the On button until the iPad shuts down. If the Off slider appears, ignore it. This should take about ten seconds, give or take. Once the shut down completes, use the On button to restart.
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please help
Try to force your phone into recovery mode. Disconnect it from the computer's USB cord. Turn it off if you can by holding the sleep/wake switch until you see the red slide to off. If you can't turn it off, please continue. Press and hold the home button while plugging it into the computer's USB cord. Continue holding the Home button while iPhone starts up. While starting up, you will see the Apple logo. When you see "Connect to iTunes" on the screen, you can release the Home button and iTunes will display the recovery mode message. http://support.apple.com/kb/HT1808
Then you can restore your phone: http://support.apple.com/kb/HT1414 -
My ipad 2 is wont turn on. I held the sleep/wake button down for 15 seconds and the battery image shows up for a second then the screen goes blank. Help!
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Cheers, Tom -
My IPAD won't turn on by holding the Sleep/Wake button at the top. It is plugged in and the plug is drawing power. Any suggestions? IT worked fine this morning.
Try reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: You need to hold Sleep/Wake and Home button (2 buttons) down together -
My daughter tried to play the My Horse game on her Ipod touch that she got for Christmas and when she opened the game it said something about sending "push notifications" and gave the choice of "don't allow" or "ok"...we chose "don't allow". After that the screen went white and now we cannot get the Ipod touch to respond to anything. I tried holding the sleep/wake button to try to restart it and it doesn't seem to work. Any suggestions to get this device working again???
Try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If that doesn't work, try a Restore:
From iTunes, select the iPad and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad.
There's more that you can do. Post back if none of the above solves the problem.
By the way, I always allow "push." That allows the app developer to "push" information to your device rather than waiting for you to ask for it. However, "don't allow" shouldn't cause the problem that you're experiencing. -
So last night before i went to bed my iphone 4 was charging and it was at 6%.the next morning i woke up the phone said it had still been charging but was still at 6%. so i took it off and it died.now it wont come on.it keeps saying the charging sign. i tried rebooting and the charging sign just shows up. how can i fix it?
sounds like a hardware issue with the battery
1. you can try different chargers if you have any
2. while plugged in, Hold the Home+Power at the same time for about 20 secs, if the apple comes up then release both buttons
3.if that doesn't work you may have to go into Apple store -
Does the iPad Mini come with a charger?
Does the iPad Mini come with a charger?
Silly question, I know.Yes, in the box is:
iPad mini
Lightning to USB Cable
USB Power Adapter -
my iphone is switched off suddenly n then it wont b started it continously shows the apple logo then again switched off automatically and when i charge it so it was switched on and after a long time then it shows battery low and then its also show 4% battery what would i do im very tensed please help ...
Hello s0ha1b
If all you get is the Apple logo and it powering off, then the next step is to put your iPhone into recovery mode and then use iTunes to restore it. If you have a back up, then you can put that on there to once the restore is complete.
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
Regards,
-Norm G. -
My ipad wont turn on it stops at the apple logo and i get little white wording that says this device is not using requires_boot_connect_on_reset. Not sure what is going on. also says appleBCMWLANBusInterfaceHTSIC reset chip
Try the following:
1. Reset
Hold the Sleep and Home button down until you see the Apple logo
2. Restore:
http://support.apple.com/kb/HT1414
3. Recovery:
http://support.apple.com/kb/HT1808 -
My IPad Mini Wont Turn On even with the sleep/wake button trick wont work
My IPad Mini Wont Turn On even with the sleep/wake button trick wont work.
what do i do?It sounds like it's time to get Apple to check it out for you ...
Apple Support
http://www.apple.com/support/
Apple Retail Store - Genius Bar
http://www.apple.com/retail/geniusbar/ -
My iPad wont come on or reboot!!
My iPad wont come on!! I've tried rebooting it and it doesn't do anything. The Apple will appear on the screen and then nothing. Help!!!
There are two things to try. If the first thing you try fails, try the next.
Two Button Reset.
This is the least likely to result in loss of data. Read that again, especially the phrase "least likley."
Unplug the iPad from the computer.
Press and hold both the home and the sleep/wake buttons (ignore the red slider) until you see the silver Apple logo.
When you see the logo, let both buttons go.
If this worked, you should see an icon instructing you to connect to iTunes. My guess is that the reset did not work.
DFU Restore
This will very likley result in loss of data.
Plug the iPad into the computer.
Ensure that it is running the latest version of iTunes and that it has access to the internet.
Press and hold both the home and sleep/wake buttons for exactly eight seconds.
Release only the sleep/wake button but continue to hold the home button for another five seconds.
Let go of the home button, then look at the computer screen for an instructional popup.
The popup should say "iTunes has detected a device in recovery mode. . .(etc)" Click accept to all boxes and let iTunes download and install all of the latest device Firmware and Software.
If no popup appears, repeat the above DFU instructions. If you 've never done a DFU, it may take about three attempts to get the timing right. -
all of a sudden my itunes wont come up when i hit the desktop icon. un and re installed many times, tried new users, it finally gave me "you need to reinstall sqmapi.dll " im a noob and i have know idea what that is or where i can get it. i cant open any file or library that has anything to do with itunes except safari and quicktime are fine. im about to pull out whats left of my hair.
Okay, that's got one thing ruled out at least.
Can you check something for me, big? I'd like to see if iTunes launches with the Bonjour Service disabled.
In your Start menu, right-click Computer and select "Manage".
Expand "Services & Applications".
Open "Services". (Perhaps maximise the screen to better see what's going on.)
Right-click the Bonjour Service and select "Properties".
In the General tab, set the Startup type to "Disabled":
... and click OK.
Restart the PC and try launching iTunes. Does it open this time? -
my ipod touch is frozen... the screen has a picture of the itunes logo and a usb charger. I have held the sleep button and the power button to reset and i have let the battery die and started to recharge...niether worked. any ideas???
Try charing it to 50% at least.
If all else fails, try putting it in DFU mode. Connect it to iTunes, (iTunes may not detect the device, but that's ok) hold the power and home buttons down for 10 seconds, then release the power button but keep holding the home button until it goes into DFU mode. iTunes should detect it and ask for a restore.
~Lt. Leviathan -
hello i hav an ipad mini and i was in the middle of the ios 8 update and i held the sleep and home button at the same time to cancel the update and now it wants me to connect to itunes i dont no how to do that can someone pleaze help me?
RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note:
1. Data will be lost if you do not have backup
2. You must follow step 1 to step 4 VERY CLOSELY.
3. Repeat the process if necessary.
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