IPad wont connect to cisco wireless network for my school

it finds the wireless fine but i connect and it makes me log in using my school info so i enter that and touch connect and then it wont log in but my iPhone works fine to do this so why the crap cant my ipad do this if i would of known this i would of bought me a 3G version. im considering taking back my iPad now.

Do you have IT support at your school? If so, see if they can assist with any setup requirements on the iPad.
If not, compare the wireless network setups on the iPhone to the same on the iPad. Maybe the cause will be apparent.

Similar Messages

  • I have an iPad with iOS 5.0.1 that is not able to connect to cisco wireless networks at work.

    Hi, I have an iPad that is not able to connect to any of the Cisco wireless access points at work. The iPad is on the latest iOS 5.0.1. I did a reset on the iPad and erased all content and settings. The wireless network I'm trying to connect uses WPA2 Enterprise encryption. I'm able to connect to a Verizon mifi device so I know wireless is working. It seems like it's just not getting the certificate. I'm able to connect to our wireless network from other iPads just fine except for this one device. Please let me know if there is anything else I can do to troubleshoot the issue. Thank you.
    Julio

    I suggest updating using iTunes on your computer (current version: 11.0.3).
    Update iOS first, then apps.

  • IPad wont connect to cisco dpq3925 wifi

    Hello All,
    I've come to this forum in hope that I can obtain my answer, as Apple Support, Cox Communications, and Cisco has been unable to help me with my issue.  I own the latest iPad model, and I own a wireless router made by Cisco, Model # DPQ3925.   I'm able to connect via wifi using my laptop, gaming consoles, wife's kindle, however I am unable to connect via wifi to my home router.
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    1. Reset of router and ipad
    2. Network reset for both
    3. Changed router name and password
    4. Factory restore on ipad
    I've tried just about everything.

    Some things to try first:
    1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    4. Go into your router security settings and change from WEP to WPA with AES.
    5.  Renew IP Address: (especially if you are droping internet connection)
        •    Launch Settings app
        •    Tap on Wi-Fi
        •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
        •    In the window that opens, tap on the Renew Lease button
    6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
    http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
    ~~~~~~~~~~~~~~~~~~~~~~~~~
    iOS 6 Wifi Problems/Fixes
    Wi-Fi Fix for iOS 6
    https://discussions.apple.com/thread/4823738?tstart=240
    How To: Workaround iPad Wi-Fi Issues
    http://www.theipadfan.com/workaround-ipad-wifi-issues/
    Another Fix For iOS 6 WiFi Problems
    http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
    Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
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    http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
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    http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
    iOS 6 iPad 3 wi-fi "connection fix" for netgear router
    http://www.youtube.com/watch?v=XsWS4ha-dn0
    Apple's iOS 6 Wi-Fi problems
    http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
    ~~~~~~~~~~~~~~~~~~~~~~~
    How to Boost Your Wi-Fi Signal
    http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
    Troubleshooting a Weak Wi-Fi Signal
    http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
    How to Fix a Poor Wi-Fi Signal on Your iPad
    http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
    iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
    How to Fix: My iPad Won't Connect to WiFi
    http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
    iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Connect iPad to Wi-Fi (with troubleshooting info)
    http://thehowto.wikidot.com/wifi-connect-ipad
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    Wi-Fi or Bluetooth settings grayed out or dim
    http://support.apple.com/kb/TS1559
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • MacBook Pro will not connect to Cisco Wireless Network

    I have just bought a brand new MacBook Pro, running Leopard (OSX 10.5.1) and I just cannot get it to connect to the Wireless Network at my workplace.
    The MBP connects to wireless network and authenticates just fine, but will not obtain an IP address from the DHCP server.
    The wireless network consists of 16 Cisco Aironet 1200 Access Points controlled by a Cisco Wireless Network Controller. It does not broadcast its SSID and is WEP 128-bit hex protected.
    Changing the network from WEP to WPA is out of the question for me as this is under the control of my customers IT Department and they do not have any problems with their PCs connecting to the network. It appears to be an Apple issue.
    For reference, my old Vaio PC, my Nokia N95 and my iPod Touch ALL connect to the same wireless network without any problems whatsoever, first time, every time!
    If I boot into Windows XP from my Boot Camp partition, XP can connect wirelessly to the network without any problems, so it is not MacBook hardware related...
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    Things I have already tried (following suggestions on many forums):
    * Switching Airport off/on
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    i posted this same reply elsewhere because it worked for me for my Buffalo wireless router: try manually setting your IP address instead of relying on DHCP, which sometimes (I don't know why) doesn't work well with Macs. It's a good get around. I am a happy Mac user but nothing is perfect on earth, and when the Mac gives problems, it does give a lot of frustration. Macs are not as easy to troubleshoot as Win because a Mac is built to be user friendly(and it works most of the time), meaning a lot of the background computing stuff is hidden away from users to avoid user accidentally upsetting some settings.
    Unfortunately, the highly automated troubleshooting wizards provided by OS X are not perfect so when these software wizards fail to resolve the problem, like my Network Diagnostics, I have to spend more time tinkering around. There's "Terminal" of course but then most of us, especially PC converts to Macs, don't know how to use it.
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  • My ipad wont connect to wifi, it asks for the password then just loads?

    i hit the thing to connect to my wifi and it will ask for my password and once i hit join it just loads. it works when im at school but once i go to connect to my house wifi it wont?

    Settings>General>Reset>Reset Network Settings. Then reboot your iPad.
    Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up

  • I am just now setting up my ipad2 and it wont connect to my wireless network. I can't get it to do anything--it is just sitting there trying to connect. Help!

    Hi,
    I've gone through some of the set-up and now cannot move forward past the Internet connection screen. It won't connect nor allow me to do anything now that I've entered my password???
    Thanks!

    No, you did what i suggested.  If it asks for the password, then you are talking to the router.  That is a good sign. Some folks dont get that far.  What is happening now, is the security in the router is not accepting what you are inputting from the pad, or there is some setting in the router blocking your access.
    With all the time you have spent on this, and re reading the previous posts, it sounds like you have done everything that i can think of.
    Maybe the trip to costco is the answer, and if so, sorry i wasted your time. 
    Are you comfortable enough with your router to open its contro
    Panel up and look at the settings?  If so, take a peek.  Some routers are set to only allow new devices that are identifed by mac adress.  Others, in the securit section, may have a block turned on.  But if either of those were the case, you would know, because you would have set it up that way.
    If you are an experimenter, try turning off the wifi security entirely, and see if you can join the net work.  If you can, then you will have confirmed that the isue js tied directly to theway the router and pad were trying to negotiate the security.
    If you can join if it is open, then reset to the lowest type of security you can, get it owrking, then keep moving up until you find the block point.
    Glad it is a holiday weekend, so maybe you have the time to **** with it. 

  • Mac mini not keeping connection with Cisco wireless access point

    I am trying to get my wife's Mac Mini to keep it's connection with the wireless network at her school. They are using a Cisco access point (not sure of the model) which works fine with my G4 Powerbook and the numerous Macbooks being used there, but for some reason her Mac Mini drops the connection after 4 or 5 minutes, at which point she needs to log right off for it to reconnect (as opposed to just turning the card off and on again). I have already gone through the deletion of the Networkinterfaces.plist file, and recreation of the Airport card profile process, but this only kept the interface active for about 36 hours, then it was back to the same old problem. At this point I am thinking "flakey card"...before I ship it off to Apple, can anyone offer any other possible solutions?

    After spending time on the phone with a Apple support technician, he indicated that the Iphone has a compatibility problem with the wep key encryption that the Cisco appliance uses. I find this disturbing being that Cisco is the biggest in network gear. What's UP Apple? We need SP1 for the IPHONE!!!

  • TS3274 My iPad wont connect to my network!

    My iPad wont connect to my network! It's done this before and I don't know why! Is there an easy way of restoring it without having to go back to factory settings?

    Some things to try first:
    1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    4. Go into your router security settings and change from WEP to WPA with AES.
    5.  Renew IP Address: (especially if you are droping internet connection)
        •    Launch Settings app
        •    Tap on Wi-Fi
        •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
        •    In the window that opens, tap on the Renew Lease button
    ~~~~~~~~~~~~~~~~~~~~~~~~~
    iOS 6 Wifi Problems/Fixes
    Fix For iOS 6 WiFi Problems?
    http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
    Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
    http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
    How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
    http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
    iOS 6 iPad 3 wi-fi "connection fix" for netgear router
    http://www.youtube.com/watch?v=XsWS4ha-dn0
    Apple's iOS 6 Wi-Fi problems
    http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
    ~~~~~~~~~~~~~~~~~~~~~~~
    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
    How to Fix: My iPad Won't Connect to WiFi
    http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
    iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • TS1398 have been connected to my wireless network using a netgear sky broadband router succesfully for a few weeks, suddenly can't connect, network is showing but no signal - all other wireless gadgets are connected just fine - including iphone - any idea

    my ipad 4 has been connected to my wireless network using a netgear sky broadband router succesfully for a few weeks, suddenly can't connect, network is showing but no signal - all other wireless gadgets are connected just fine - including iphone - any ideas?

    Some things to try first:
    1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    4. Go into your router security settings and change from WEP to WPA with AES.
    5.  Renew IP Address: (especially if you are droping internet connection)
        •    Launch Settings app
        •    Tap on Wi-Fi
        •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
        •    In the window that opens, tap on the Renew Lease button
    ~~~~~~~~~~~~~~~~~~~~~~~~~
    iOS 6 Wifi Problems/Fixes
    How To: Workaround iPad Wi-Fi Issues
    http://www.theipadfan.com/workaround-ipad-wifi-issues/
    Another Fix For iOS 6 WiFi Problems
    http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
    Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
    Fix For iOS 6 WiFi Problems?
    http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
    Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
    http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
    How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
    http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
    iOS 6 iPad 3 wi-fi "connection fix" for netgear router
    http://www.youtube.com/watch?v=XsWS4ha-dn0
    Apple's iOS 6 Wi-Fi problems
    http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
    ~~~~~~~~~~~~~~~~~~~~~~~
    How to Fix a Poor Wi-Fi Signal on Your iPad
    http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
    iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
    How to Fix: My iPad Won't Connect to WiFi
    http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
    iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Connect iPad to Wi-Fi (with troubleshooting info)
    http://thehowto.wikidot.com/wifi-connect-ipad
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • HT1414 I upgraded to iOS 5 and my iPad cannot be recognized by my pc, my apple laptop or any other system.  It doesn't even sync while connected to my wireless network.  also, the iPad can only charge if I turn it off and plug it to either the wall outlet

    After I upgraded to iOS 5 my pc and laptops (including the apple one) do not recognize the laptop when I connect to the USB.  The wireless function does not function either.  I cannot sync the iPad 2 anymore because of this.  Also, the only way it charges is if I lug it to the wall or pc USB and turn it off.  I was able to charge the device while it was on.  Why is this happening?  How can I fix it? If there is no fix, how can I revert back to an older iOS.  I tried using the support apple instructions but the iPad is not recognized by the pc and I cannot sync the iPad iTunes to revert back to an older iOS.  Any help will be greatly appreciated.

    iPad: Basic troubleshooting
    http://support.apple.com/kb/TS3274
    iTunes: Specific update-and-restore error messages and advanced troubleshooting
    http://support.apple.com/kb/TS3694
    You may think you are connected to the internet, but maybe not. Click on Safari and see if it connects.
    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    Additional things to try.
    Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    If none of the above suggestions work, look at this link.
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130?tstart=60
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • My MacBook pro will no longer connect to a wireless network that I've been connecting to automatically for months and I'm not given the opportunity to re-enter the password.

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    Try resetting the SMC and PRAM
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    About NVRAM and PRAM
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