Ipad wont switch on and apple logo stays on screen

Tried holding down buttons but still not working?

If it has NEVER been jailbroke, here are some standard repair procedures:
First, I want to ensure that you did the system reset correctly.  Hold down the on/off switch and the Home button simultaneously until you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  It could take well over an hour!  Connect via cable to the computer that you use for sync.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow the on-screen directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod.  As before, say "yes."  Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time.  If that happens, only the apps that are part of the IOS will appear on your device.  Corrective action is simple -  choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore (or it doesn't help), go into Recovery Mode per the instructions here.  You WILL lose all of your data (game scores, etc,) but, for the most part, you can redownload apps and music without being charged again.  Also, read this.

Similar Messages

  • My iPad wont switch on.Get Apple icon then itunes and cable icons appear

    For approx a week,whilst viewing/surfing internet, ipad has switched itself back to Home Screen.,yesterday the Home screen froze so I decided to switch the ipad off and on. Unfortunately, it wouldnt switch back on, it loaded up to Apple icon, then after a few seconds, screen changed and itunes logo appeared and underneath was a picture of connector cable with an arrow pointing to itunes logo? have tried connecting the ipad by cable to laptop but other than ipad syncing with itunes, nothing is happening re ipad restarting.
    Would appreciate any advice/help but have to say, Im a real technophobe!

    YOU ARE IN RECOVERY MODE
    1. Turn off iPad
    2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
    3. Plug USB cable into computer's USB port
    4. Hold Home button down and plug the other end of cable into docking port.
    DO NOT RELEASE BUTTON until you see picture of iTunes and plug
    5. Release Home button.
    ON COMPUTER
    6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
    7. Select "Restore iPad"...
    Note:
    1. Data will be lost if you do not have backup
    2. You must follow step 1 to step 4 VERY CLOSELY.

  • My ipad wont switch on and i can not restore it...help?

    My one week old ipad Air has frozen and now wont switch on. I have tried to restore it by holding down the button but nothing happens, when connecting it to I tunes, I can not restore it as it wants me to turn off the find my ipad which I can not turn it on to do and holding down the button and whilst plugging the usb cable in is doing nothing??
    Could anyone help please?

    FORCE IPAD INTO RECOVERY MODE
    1. Turn off iPad
    2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
    3. Plug USB cable into computer's USB port
    4. Hold Home button down and plug the other end of cable into docking port.
    DO NOT RELEASE BUTTON until you see picture of iTunes and plug
    5. Release Home button.
    ON COMPUTER
    6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
    7. Select "Restore iPad"...
    Note:
    1. Data will be lost if you do not have backup
    2. You must follow step 1 to step 4 VERY CLOSELY.
    3. Repeat the process if necessary.

  • IPod Nano 7th Generation Apple Logo staying on screen

    Hey guys, I had just bought myself this iPod today and had it for an hour listening to music and when i put it to sleep could not get it to wake up again.
    I tried to reset it and the Apple Logo showed up but stayed like this and no matter how many buttons I pressed it would still stay on the screen.
    It stayed on the screen for a couple of hours then went black.
    When I plug it into my computer iTunes doesn't recognise it.
    If (when plugged in) I hold the Sleep/wake + home button down and let it cycle twice the the reset process a sound will beep to signigy that my computer has recognised it and a message will appear on iTunes telling me to download the recovery program for my iPod.
    When I click continue the iPod wakes up and again disconnects from the computer and keeps the Apple Logo on screen.

    Hi magostin,
    Welcome to the Apple Support Communities!
    In situations where your iPod nano is not recognized in iTunes, I would suggest the troubleshooting steps in the attached article. Please use the troubleshooting for Windows or Mac in the article depending on what type of computer you are connecting to. 
    iPod not appearing in iTunes - Apple Support
    Cheers,
    Joe

  • Removing "iMovie" and Apple logo from Menu screen

    I am using one of the new themes with the spinning tube and "iMovie" spinning opposite way. How do I get rid of "iMovie" or change it to something else? Also, is there a way to remove the apple logo from the bottom right?
    Thanks,
    John

    iDVD is designed as an authoring application, but its options are limited and built-in. If you need more versatiIity, and are willing to spend time learning a new method, you may want DVD SP.
    For your current question, it doesn't matter what theme you initially select, if you don't want one, set your project to have the DVD play immediately. No menu/theme will be seen.
    Go to your iDVD project's Map view and drag your iMovie from its current box into the first one that says to 'drag content here to automatically play when disk is inserted' and you rmovie will start right away as if it has no menu.
    When the movie is finished, the themed menu will come up unless you set the movie to loop, or devise a black screen--see these for ideas:
    http://homepage.mac.com/profpixel/AutostartDVD/autostart.htm
    http://discussions.apple.com/thread.jspa?messageID=10230676&#10230676

  • HT201412 Why can't I get my iPad to go past the apple logo? The screen now has crazy lines all over it. Can't restore cause computer doesn't recognize it in device list.

    When I was updating iPad 2 to newest iOS I interrupted the update by doing a reset. Now I can't do anything. Won't even show up as device on my computer so I can do a restore. Worked perfectly before I tried to do the update. I thought the update was messing up cause it seemed frozen about 1/4 way on the line that advances when you do an update. I held down home and power buttons for about 10 seconds and now there are colored lines and such moving across the screen. Can't do a restore from backup cause device not recognized. Other iPads are recognized so it's clearly the particular iPad that has the problem. What can I do?

    Try and force iPad into Recovery Mode
    1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
    2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
    3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
    4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
    Note: Data will be lost. You may have to repeat the above many times.

  • Ipad mini cycles from apple logo to start screen and wont stop

    Ipad mini cycles from apple logo to start screen and wont stop. Will not shutdown. Cycles every 5-8 seconds. Thanks!

    I'm having the same problem.  Since it's the same problem, I thought I'd pigtail on this thread, rather than clutter up the forum with a duplicate.  I can start a new thread if this is not appropriate.
    I have tried a reset, using the sleep/wake and home buttons, with no success.  I have also restored to factory settings, then restored to backup.  It's still rebooting itself.
    iPad Mini wifi (not Retina).  iOS 7.1.1.
    This problem started today.  I updated to 7.1.1 soon after the update was released.

  • My ipod 4G wont go past the apple logo when I turn it on - it will stay on the apple logo for few min, then blanks out and back to the apple logo.  Tried reset option/troubleshoot several times.  Also wont show up on computer at all when I plug in to USB.

    Can someone please help with my issue listed - My ipod 4G wont go past the apple logo when I turn it on - it will stay on the apple logo for few min, then blanks out and back to the apple logo.  Tried reset option/troubleshoot several times.  Also wont show up on computer at all when I plug in to USB.
    Any tips are very much appreciated.

    Place the iPod Touch into DFU mode.  This will be similar to what the factory would do to install the iOS onto new iOS devices.
    Placing it into DFU mode will allow you to "format" and install the current iOS for that device.
    To place your iOS device into DFU mode.
    First connect you iOS device to you computer.
    Open iTunes if not already open
    Now turn off your iOS device using the power swipe.
    Press the home and sleep button on your iOS device for 10 seconds.
    Release the sleep button but carry on holding down the home button.  For another 10 seconds.
    Your iOS device should now be on DFU.  Click on restore and iTunes will download the latest iOS for your device.
    Hopefully that sorts it if not, you will have to go to a service centre or call Apple Care up and get them to collect it and repair it. (replace it)  Or go into an Apple Store.

  • Ipod touch wont switch on and constantly only shows the apple logo screen

    ipod touch wont switch on and constantly only shows the apple logo screen. Have tried to reset by holding both buttons down but hasnt worked. it also doesnt appear on itunes.

    Hvae you tried:
    - Reseting the iPod and then try restoreing the iPod
    - Placing the iPod in recovory mode and then restoring the iPOd.  For recovery mode see:
    iPhone and iPod touch: Unable to update or restore
    - Next try DFU mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

  • TS3274 My ipad wont switch on when i hold both buttons down. I have tried charging and nothing happens. Ive only had it from brand new for 1 month

    My ipad wont switch on when i hold both buttons down. I have tried charging and nothing happens. Ive only had it from brand new for 1 month

    Hi there tjgem1982,
    You may find the troubleshooting steps in the article below helpful.
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/ts3281
    -Griff W.

  • IPad stops responding, showing the Apple logo only,i tried to place into recovery mode and attempted to restore again but brings error in downloading s/w message.can anyone help please.Thanks

    iPad stops responding, showing the Apple logo only,i tried to place into recovery mode and attempted to restore again but after downloading the software, it brings error in downloading s/w message.can anyone help please.Thanks

    http://support.apple.com/kb/TS3694#error14
    These errors are typically resolved by performing one or more of the steps listed below:
    Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting.
    Put a USB 2.0 hub between the device and the computer.
    Try a different USB 30-pin dock-connector cable.
    Eliminate third-party security software conflicts.
    There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. Your default packet size being set incorrectly can cause this error. Contact the manufacturer of the software that installed the packet-size modification for assistance. Or, follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) to reset the packet size back to the default for Windows.
    Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
    Try to restore from another known-good computer and network.

  • My ipod froze and wont go past the apple logo

    my ipod froze so i turned it off, then it turned on and now wont go past the apple logo i have tryed holding down the lock and the home screen button in together and it just restarts and stays on the apple logo, i managed to put it into disk mode, where it comes up with the conect to itunes picture, but my computer is not finding/reconising it, so there fore i can not restore it, what do i do? please help!

    How do you put it on disk mode?

  • My IPad Air is frozen with a white screen and Apple Logo on it.

    My Ipad Air is frozen with the white screen and apple logo.  I've tried resetting it several times and that doesn't help.  I tried connecting to ITunes, but it isn't recognizing the device. 
    The battery is fully charged, at least for now, so I am not sure what else to try.

    FORCE IPAD INTO RECOVERY MODE
    1. Turn off iPad
    2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
    3. Plug USB cable into computer's USB port
    4. Hold Home button down and plug the other end of cable into docking port.
    DO NOT RELEASE BUTTON until you see picture of iTunes and plug
    5. Release Home button.
    ON COMPUTER
    6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
    7. Select "Restore iPad"...
    Note:
    1. Data will be lost if you do not have backup
    2. You must follow step 1 to step 4 VERY CLOSELY.
    3. Repeat the process if necessary.

  • Wont tune on past apple logo and wont update due to password?

    hi, i am trying to fix my sisters Iphone (i have never any hassle with mine) anyways, it wont turn on past apple logo, i have followed steps on here to update software and it downloads ok but when it trys to flash it to phone it says could not connect to IPhone as it is protected by a passwork, please enter password on screen of pone but on the screen it still only show apple logo with loading symbol but wont go past it? has the phone passed its sell by date?

    Open iTunes on computer. Connect iPhone to computer with USB Cable. Hold both home and power buttons until iTunes recognizes iPhone in Recovery Mode. Usually takes about 20 seconds of holding both buttons. Click Restore button of iTunes.

  • Anyone, pls help - my ipad is not opening, only apple logo is flashing on and off... :( pls help

    anyone, pls help - my ipad is not opening, only apple logo is flashing on and off... pls help

    Have you tried rebooting your iPad?
    Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
    If that does not work, you can try restoring your iPad iOS Software.
    iTunes: Restoring iOS software - Support - Apple
    Make sure that you read the article all the way through and pay attention to the last part that talks about using recovery mode.

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