Ipad wont update or restore error 3014 what do i do

how can I restore or update ipad screen is blank except for iTunes app symbol error 3014 comes up have confirmed latest version of itunes

Try the suggestions in this support article.
Error 3194, Error 17, or "This device isn't eligible for the requested build" - Apple Support

Similar Messages

  • Unable to update or restore new iPad Mini 2.  Get error 3014 on two different Macs.

    Unable to update or restore new iPad Mini 2.  Get error 3014 on two different Macs.  This is a new out of the box iPad Mini 2. Am on a managed network, but have not had this problem previously.

    First thing to do is make sure you have the latest version of iTunes on your computer.
    This Apple support page will provide more information:
    Error 3194, Error 17, or "This device isn't eligible for the requested build" - Apple Support

  • HT201541 itunes wont update or restore my iphone 5s on my windows 7 pc

    im running windows 7 0n an asus laptop ive got the latest iTunes and im trying to update my iphone 5s

    Hello HOTSHOT69R,
    After reviewing your post, it sounds like iTunes won't update the iPhone. I would recommend that you read these articles, they may be helpful in troubleshooting your issue.
    Resolve iOS update and restore errors in iTunes - Apple Support
    If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
    Thanks for using Apple Support Communities.
    Have a nice day,
    Mario

  • My ipad wont update

    hi people need some help. my ipad wont update to the newest software 4.2.2 every time i have tryed to update it it comes up with an error msg 3259 ive looked on the apple site too see want this error is and have followed the instructions about turning off all my firewalls but there is still no go on the update i have also left it a few days and tryed again just incase of problem with apple but still the same error and msg about timing out. ne help

    Hi and welcome.......
    The latest iPad version available in iTunes is 4.2.1
    For help with "Error -3259" click this link:
    http://support.apple.com/kb/TS2799
    Carolyn

  • IPad 3 - 3g Version Restore error 1 (stuck in recovery mode)

    Hi all,
    I tried updating my iPad after lending to a friend for a plane trip, when i went to update it i left it go and came back with an error on there. The iPad was working completely fine before trying to update and now every time i go to update or restore will come with either error 1 or if i try different way i get 3194.
    any help would be appreciated i just don't get why trying to update Via apple bricked my iPad, don't care if i lose the stuff on there so any help appreciated
    thanks.

    Hello reedyx,
    Thanks for using Apple Support Communities.
    To help resolve this issue where your iPad is getting error 1 when trying to restore, please follow the directions outlined below.
    Check for hardware issues
    Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
    These errors mean that your device or computer may have a hardware issue that's preventing the update or restore from completing.
    Check that your security software and settings aren't preventing your device from communicating with the Apple update server.
    Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
    Confirm that your security software and settings are allowing communication between your device and update servers.
    If you still see the error message when you update or restore, contact Apple support.
    Resolve iOS update and restore errors - Apple Support
    Take care,
    Alex H.

  • While i was updating my iphone5, it showed that my sim card is not applicable. even after changing the sim card, i am not able to update or restore my iphone. what should be done?

    while i was updating my iphone5, it showed that my sim card is not applicable. even after changing the sim card, i am not able to update or restore my iphone. what should be done?

    Hi there aliyan,
    I would recommend taking a look at the troubleshooting steps for "No SIM" found in the article below. 
    If you see 'No SIM' alert on iPhone
    -Griff W.

  • TS1398 how come my ipod wont update with an error saying not connected to internet when it is

    how come my ipod wont update with an error saying not connected to the internet when it is?

    Try disabling the computer's antivirus and firewall during the download and update.

  • TS3694 iPad cannot restor. error 3014. What should I do

    iPad cannot Retore after update to IOS7. Error 3014 reported. What should I do

    Are you trying to downgrade iOS? If so, you cannot. Read about iTunes errors here: Resolve iOS update and restore errors

  • Restore Error (3014) ipad 2 w/mavericks

    I originally loaded my ipad 2 with music and apps from a windows machine but that machine died.  I have a work Macbook pro that has Mavericks on it and I was trying to just restore and update my ipad to the latest software using the work mac but I keep getting "error 3014".  So I go to the apple support site and try all 6 steps listed, check my router, use terminal to check my hosts (there was no gs.apple.com tag), and was going to install a clean version of iTunes on the computer but I can't delete it because it is a part of the OS.  My iPad is currently stuck in recovery mode bricked.......what should I do next? Try another computer, or do a hard delete of iTunes using "rm" command?
    Any help is appreciated.

    Dear Austel91
    I had the same problem, and took the following steps to resolve the issue:
    1) get your iPad out of recovery mode using RecBoot 2.2:
    http://jaxov.com/2011/02/download-recboot-2-2-compatible-with-mac-10-5/
    2) find a different network to update your iPad. For me, I discovered that Zen Internet, my ISP, uses OpenDNS, which was blocking gs.apple.com. So, I "forgot" my Zen internet connection on the iPad, set up the Personal Hotspot on the iPhone, checked that the iPad was connected to the Personal Hotspot, and then ran the Software Update from iPad->Settings->General->Software Update. I waited for the iPad to work away and reboot a couple of times, but the update went through. Then I disconnected the iPad from the Personal Hotspot, re-entered the password for the Zen Internet network and all went back to normal.
    It appears that iTunes error 3014 means that gs.apple.com has been blocked on ports 80 and 443, but I am unable to prove this. It does seem worthwhile checking what sort of filtering/content restrictions are applied by your ISP. Also, it is very important that the iPad should pick up the network you want it to, by forgetting all but the one network which you want to connect to.
    Hope this helps.
    JT

  • HT4097 my ipad is not restoring error 3014 occours

    Tried to update my ipad mini  and error -2 occoured and my ipad went into restore mode.After that i tried several times to restore it, but it does not restore and says error3014

    From 2nd link below.
    Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
        1.    Install the latest version of iTunes.
        2.    Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
        3.    Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
        4.    Try to restore from another known-good computer and network.
        5.    If the errors persist on another computer, the device may need service.
    Update and restore alert messages on iPhone, iPad, and iPod touch
    http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
    iOS: Resolving update and restore alert messages
    http://support.apple.com/kb/TS1275
    iPad: Unable to update or restore
    http://support.apple.com/kb/ht4097
     Cheers, Tom

  • Can not update error 1602 and can not restore error 1604 what is the solution

    Have a IPod touch 4, can't update (error 1602) and can't restore (error 1604) any solution?

    try this support article.

  • Attempting to restore ipad, recovery starts and then quits with msg saying ipad cannot be restored, error 3014

    attempting to restore ipad, recovery starts and then quits with msg saying ipad cannot be restored, error 3014

    Try the troubleshooting on this page : Error 3194, Error 17, or "This device isn't eligible for the requested build".

  • IPod Classic wont update OR restore

    Well, I've had my iPod Classic (80 gb) for about a year now. For a few months it's been trying to update but I haven't been able to because it keeps having an error while downloading it. So I just haven't been updating it since It wont let me. The other day my iPod kept skipping songs and doing crazy stuff so I plugged it in and it said the iPod was corrupt and I needed to restore it. So I tried that and it said update and restore. I keep trying to update it but it still won't update, therefor it wont restore. And thats the only option I have. Any suggestions or help?

    For a few months it's been trying to update but I haven't been able to because it keeps having an error while downloading it.
    What has that error message been saying, Bre?

  • TS3694 error 3014 what is it

    Iphone 4s - tried to update to IOS6 but phone wont allow update or restore, just shows the connection to ITunes logo, have tried the hold down home & power switch but this doesnt work. 
    Have tried everything, can anyone offer any advice?  Have booked appointment at Genius Bar, but found a thread saying someone had same issue and Apple said he needed a new phone at his own expense!!!  I am very concerned as cant afford another £500!!!!

    Errors 3000-3999 (3004, 3013, 3014, 3018, 3164, 3194, and so on): Error codes in the 3000 range generally mean that iTunes cannot contact the update server (gs.apple.com) on ports 80 or 443.
    Update to the latest version of iTunes.
    Verify the computer's date and time are accurate.
    Check that your security or firewall software is not interfering with ports 80 or 443, or with the server gs.apple.com.
    Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
    An entry in your hosts file may be redirecting requests to gs.apple.com (see "Unable to contact the iOS software update server gs.apple.com" above).
    Internet proxy settings can cause this issue. If you are using a proxy, try without using one.
    Test restoring while connected to a known-good network.

  • Restore error 21 : what does it mean? thanks

    my iphone 4 has its volume control latch broken and when I tried to turn it on , it wont the only thing I can see is the recovery mode. I tried to restore with itunes and I got this message: restore error 21 :
    can anyone help? thanks

    http://support.apple.com/kb/ts3694
    Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
    These errors typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
    Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See iTunes: Advanced iTunes Store troubleshooting—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store. If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart.

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