Ipad wont upgrade, says not connected to the internet
When i am connected to i tunes then try to upgrade, the error message not connected to the internet comes up instantly, which makes no sense because it is connected to the internet the whole time.
Do you have the latest version of iTunes on your computer. iOS 7 requires iTunes 11.1 or later. Check and update iTunes on your computer then try to update again.
Similar Messages
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HT204409 how can i locate my mini ipad even when its not connected to the internet
how can i locate my mini ipad even when its not connected to the internet
Is it lost or stolen?
Apple (and no one else) can not assist (with serial number or iCloud) in finding a lost or stolen iPad.
Report to police along with serial number. Change all your passwords.
These links may be helpful.
How to Track and Report Stolen iPad
http://www.ipadastic.com/tutorials/how-to-track-and-report-stolen-ipad
Reporting a lost or stolen Apple product
http://support.apple.com/kb/ht2526
What to do if your iOS device is lost or stolen
http://support.apple.com/kb/HT5668
iCloud: Locate your device on a map
http://support.apple.com/kb/PH2698
iCloud: Lost Mode - Lock and Trace
http://support.apple.com/kb/PH2700
iCloud: Remotely Erase your device
http://support.apple.com/kb/PH2701
Report Stolen iPad Tips and iPad Theft Prevention
http://www.stolen-property.com/report-stolen-ipad.php
How to recover a lost or stolen iPad
http://ipadhelp.com/ipad-help/how-to-recover-a-lost-or-stolen-ipad/
How to Find a Stolen iPad
http://www.ehow.com/how_7586429_stolen-ipad.html
What NOT to do if your iPhone or iPad is lost or stolen
http://www.tomahaiku.com/what-not-to-do-if-your-iphone-or-ipad-lost-or-stolen/
Apple Product Lost or Stolen
http://sites.google.com/site/appleclubfhs/support/advice-and-articles/lost-or-st olen
Oops! iForgot My New iPad On the Plane; Now What?
http://online.wsj.com/article/SB10001424052702303459004577362194012634000.html
If you don't know your lost/stolen iPad's serial number, use the instructions below. The S/N is also on the iPad's box.
How to Find Your iPad Serial Number
http://www.ipadastic.com/tutorials/how-to-find-your-ipad-serial-number
iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number
http://support.apple.com/kb/HT4061
Cheers, Tom -
AirPort says 'connected' but Safari says 'not connected to the internet'
I'm stumped.
I just replaced a failed HD. Installed OS from original disk. Airport shows strong signal and says "connected" but when trying to open Safari or check for software updates I receive a 'you're not connected to the internet' message.
Remember I had upgraded to Snow Leopard, so just installed that from disk as well. Same situation with the attempts to wirelessly connect.
Note - all other computers, smart phones, etc in the house can still connect wirelessly. When I connect the MacBook via the ethernet cable, it's fine. Problem is only with wireless connection.
Service is Verizon Fios. Have tried repeatedly restarting the router.
Any other suggestions?John,
Yes, I've been running Software Update frequently over the last 24 hours (needed to update all the software on that new HD) said there were no updates at last check. However, followed link you provided above and installed the Combo update.
Was hopeful on initial restart after that install, as I rec'd a message to the effect of: "none of your preferred networks are connected". Selected my home network (which was listed and with strong signal), entered password and same result - not connected to the internet.
Took your advice above and returned to "Using DHCP" setting. Inital response was "no ip address" and then after short time, "self assigned ip address" "will not be able to connect to the internet". Tried "renew DHCP lease" and continually receive same result. All very frustrating.
My next step will be to try and connect wirelessly on a friend or family member's network (my local Apple store is a bit far away. Easier for me to visit the ones near my office during the work week).
If I am able to connect on another's network, does that indicate it's an issue with my router?
If I am UNABLE to connect on another's network, does that indicate it's an issue with my laptop?
This is so disappointing - the replacement of the HD was so easy, as was the reinstalling of software. This connection issue is souring what was a relatively painless and quick experience.
Thank you again,
Christine -
My ipod touch shows that I am connected to the internet but when I attempt to visit a webpage it says I am not connected to the internet. I have reset my settings & wifi . And that has not helped the problem! PLEASE HELP ME!
Your Wi-Fi seems to connect as a local network but not to the Internet.
Since you can connect to the Internet using your neighbour's Wi-Fi, the problem is definitely your home router.
Start here:
Solutions for connecting to the Internet, setting up a small network, and troubleshooting - Apple Support -
I am a new ipod touch user. I have my ipod connected to my computer, but when I try and get into anything it says I am not connected to the internet.
Please help a newbee????The iPod Touch requires a WiFi (Wireless) signal to connect to the Internet. It can not connect to the Internet by way of the USB syncing cable.
Stedman -
When I try to connect to safari, I receive the notice "safari cannot open the page because it is not connected to the internet". I get a similar message when i attempt to open any of my three mail accounts, which I have since deleted and tried to reset. The message is something along the lines of "cannot open account - check outgoing mail server..."
I am using the same wi-fi address I've always used. The ipod shows that it is connected to the server and should not be having problems.
I've already done a network reset, twice. Other computers in my house work just fine. This was a spontaneous issue that began two days ago. Again, it's affecting both mail and safari (that includes itunes store, maps, anything internet based, really - it says "cannot connect")
Thanks.I am using a MacBook Air connected to my home WiFi and the connection is trouble free. When I try to connect my 3G iPhone to the same network it asks for my password to join and then shows the WiFi connection with full bars BUT when I launch Safari on the iPhone is says:
"Cannot Open Page"
"Safari cannot open the page because it is not connected to the Internet"
I went to Settings > General > Reset > Reset All Settings ... and this did not help
I went to Setting > General > Reset > Reset Network Settings ... and this did not help
I checked the DNS settings under Wi-Fi > my home network > DHCP and the address there (192.168.10.1) matched the number on my MacBook Air under "Network Preferences"
Safari on my iPhone was working flawlessly with Wi-Fi connection only 24 hours ago. -
Software update says not connected to the internet...but I am!!
Can anyone help me please? whenever I try to use Software Update (from either the apple menu or System Prefs-network) I get a prompt saying I am not connected to the internet, but I am as I can launch Safari.
The prompt also asks if I want to run a diagnostic on the network, if I accept and follow the instructions I get a window saying there is nothing wrong with my connection.
Why can this be? Can anyone throw some light on this for me?
Many thanks, Robert
Powermac G4 AGP Mac OS X (10.4.8) wireless networkVery cool....I did as you said and bingo...loads of
updates, this is where I appear really dim... (A) if
I install them using the new account and then I trash
the new account will I lose the installed downloads?
(B) how do I rectify my account to see the internet?
Many thanks for your help and I am sorry to be so
reliant. Robert
Hi Robert, Welcome to Apple's Users Help Users Forums.
You should be OK if you don't install into the User Account Home. Put them, as appropriate, into System Applications or Shared.
Joyous Computing, JP -
TS1398 How to connect iPad to private router not connected to the internet?
I have an iPad 2 running iOS6.1 that will not connect to my Asus RT-AC66R router when the router is not connected to the internet. The message I get on my iPad is "The cable for ethernet is not plugged in". This also happens with my iPod gen 5.
I'm trying to control Philips Hue bulbs with their Zigbee bridge connected to the router, but I do not want a connection to the internet. The Hue app works with an Android phone and an older iPhone 4 running an older iOS version without the router connected to the internet. The newer iOS6 seems to want to have access to the internet, but having internet access should not be required for this application.
If I do connect the router to the internet, the Hue app works on my iPad2 and it continues to work for a couple of minutes after I disconnect the internet cable. Then I get the message "The cable for ethernet is not plugged in" again. I'm doing this at work where I'm not supposed to connect the router to the work network cable, else it wouldn't be an issue.mrogers641 wrote:
How can I install Mavericks on a Mac that is not connected to the internet? Is there a way to copy OS 10.9 to a USB drive an then install it?
Log in to another computer, family's or friend's, and download it to a USB drive, using YOUR OWN Apple ID and then install it onto your Mac. Preferably you could use someone else's WiFi connection to directly download and install on your Mac,
Cheers
Pete -
Messenger:mac says "not connected to the internet"
OK, so just today, I downloaded Microsoft messenger:mac from mactopia at Microsoft - Version 7.0.1 (latest one) and signed in to my Messenger account, and the message said the following: "Sign in to Microsoft Messenger failed because the service is not available or you may not be connected to the internet". I checked today, the service is fine, and I have been connected to the internet for the whole day, Still says the message, I even checked, even still, it did not work.
Any way to fix this?
Thanks,
Dr. Power Usersig,
I tried aMSN, and it says "Connection refused: reconnecting". The reason for aMSN was that i do not have a Microsoft account, and they are so stupid, they say "I understand that i will not be notified about replies." How do i sort out the connection being refused? -
Hi, i have a doubt, can i have my pdf files on my sd, edit them while in class with no internet connection and when back online they will sync, all i want is to able to open my files without wifi and edit them but when back online sync their changes so i can see them in other device
You can cache the cloud documents that you most often read by opening them once when the network is available. Edits made to these documents would be automatically synced back to the cloud if the network is available. If for any reason the network is not available, these would be synced the next time network becomes available.
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Title explains. Also, I tried disconnecting it and then reconnecting it, but no luck. I am writing to you on my iPod touch(5th gen ) so as you can see it has Internet access.
Try updating the iPod touch again.
A few people in this thread say the problem isn't happening anymore. -
It downloaded fine, but when I attempt to install it won't verify, saying that I am not connected to the internet when I know that I am! Tried on several wifi connections while plugged into power source. Any advice is appreciated!
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are drooping internet connection)
• Launch Settings app
• Tap on Wi-Fi
• Tap on the blue arrow of the Wi-Fi network that you connect to from the list
• In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Fix WiFi Issue for iOS 7
http://ipadnerds.com/fix-wifi-issue-ios-7/
iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
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iPad: Issues connecting to Wi-Fi networks
http://support.apple.com/kb/ts3304
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h Mt
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
10 Ways to Boost Your Wireless Signal
http://www.pcmag.com/article2/0,2817,2372811,00.asp
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.
You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
HT5642 My iPad mini is not updating as it says its not connected to the Internet yet clearly I am
My iPad mini is not updating the operating system, when I try a message pops up saying I'm not connected to the Internet. I have full signal on my wifi and have been able to update any aps I have and clearly I have Internet service. How do I resolve this issue?
Try This...
Close All Open Apps... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430
If necessary...
Connect to iTunes on the computer you usually Sync with and “ Check for Updates “...
See the Using iTunes Section Here...
How to update your iPhone, iPad, or iPod touch
Make sure you have the Latest Version of iTunes Installed on your computer ( v 11.1)
iTunes free download from www.itunes.com/download
Note:
It is both Prudent and Recommended to Backup Before any Major Update or Upgrade.
How to BackUp
http://support.apple.com/kb/ht1766
What gets Backed Up
iTunes http://support.apple.com/kb/ht4946
iCloud http://support.apple.com/kb/PH2584 -
My ipad recognizes my home network but will not connect to the internet. When I click on AirPort/preferences at the top of the imac screen it says..."AirPort has a self-assigned ip address and may not connect to the internet". If this is the root of the problem,how can I change ip address?
Ipad will connect no problem to other networks.First thing you need I think is to get your iMac connected to the Internet.
Shut down your iMac and you iPad. Then power off your router. Wait 30 seconds and power up the router.
After the router indicates that it is connected to the Internet then start up your iMac and see if it connects. If the iMac connects to the Internet then your iPad should too.
If this power up sequence doesn't work you'll have to dig into the router setup to make sure it is working properly. -
I recently got an IPad 2 and when I first set up the wifi connection the safari and facebook worked but suddenly whenever I attempt to get onto facebook it says Unable to connect and whenever I go on safari it says I am not connected to the internet. yet when I go on settings-- Wi-fi The network I should be cnnected with is ticked and it says I have connection, but once i try to go on the internet I have the same problem. Is there a way I can solve this by resetting or do I need to go into the apple shop to get it sorted. Any help? Thanks.
I recently got an IPad 2 and when I first set up the wifi connection the safari and facebook worked but suddenly whenever I attempt to get onto facebook it says Unable to connect and whenever I go on safari it says I am not connected to the internet. yet when I go on settings-- Wi-fi The network I should be cnnected with is ticked and it says I have connection, but once i try to go on the internet I have the same problem. Is there a way I can solve this by resetting or do I need to go into the apple shop to get it sorted. Any help? Thanks.
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