IPAD1 tried to install new operating software this morning, but failed. Restore failed
My IPAD1 tried to update itself on Itunes today, but failed.
It has now gone blank and shows only a picture asking it to be connected to Itunes.
When you connect it Itunes says it needs to be restored.
The restore then fails and Itunes says it cant be restored.It gives an Error number 2003.
Anybody got any ideas?
The same happened to me. I had a working ipad then I sync and itune told me I needed to update to iOS 5 and I clicked ok. It erased my previous iOS but cannot install the new one. All I get is a usb cord image with the itune note.
I called apple and they couldn't help me. I went to the store and they couldn't help me. They offered to sell me a new ipad at half price ($260 or so). I refused. As far as I am concerned apple screwed up and I have to pay the price.
The tech said apple is not aware of any problem with this so the best he can do is sell me a new ipad. I even showed him this thread.
I've been ripped off.
Similar Messages
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I tried to install iTunes 10.5 this morning but an error appeared saying "problem with windows installer package. A program required for this install to complete could not be run." Can someone please help
Firstly, are you installing iTunes for the first time or are you updating your current version of iTunes?
If you're installing iTunes for the first time have you tried redownloading the installer package? Perhaps the file you downloaded originally is corrupted...
http://www.apple.com/itunes/
If you've tried that, then try installing iTunes as your computer's administrator. To do this right-click the install package and choose "Run as administrator".
If you're updating iTunes to the most recent version try repairing the Apple Software Update program on your computer. It's under the add/remove programs.
1. Open the control panel
2. Open Add/Remove programs (called "Programs and Features" in Windows 7)
3. Navigate to "Apple Software Update" in the list and click on it
4. Click on "Change" then select "Repair" (or just select the repair option in Windows 7)
Once you repair this, try running iTunes and the update again.
Fingers crossed! -
I was trying to update my Security Questions this morning but got 'Timed Out' I've just tried again to get into my security settings but the system does not recognise the information I'm putting in. Can anyone tell me how I can correct this problem. I can still log-in.
Best wishesWelcome to the Apple Community.
You might try to see if you can change your security questions. Start here, change your country if necessary and go to manage your account > Password and Security.
I'm able to do this, others say they need to input answers to their current security questions in order to make changes, I'm inclined to think its worth a try, you don't have anything to lose.
If that doesn't help you might try contacting Apple through Express Lane (select your country, navigate to iCloud help and enter the serial number of one of your devices) -
I am trying to install ViaCAD v7.2 for Mac, but when I try to open the ".dmg" file, it will not open, so the installation never begins.
I was trying to find the system specifications ViaCAD v7.2 but wasn't too successful. However I found the App Store has V8.0.2, have you already purchased 7.2? If so perhaps you could request an exchange for a more current version.
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Not sure what to do. I've tried a system restore on my computer after the update in hopes of undoing the problem, that didn't work. I've tried to install, the new version of itunes for over two days now and I get to the point where it says "starting services" and it almost get's done and then it gives me that message " Service apple mobile device (apple mobile device) failed to start. Verify that you have sufficient privledges to start system services." Then it gives me three options to click on "abort", "retry" or "ignore". I've tried to retry over and over and it does no good, I just get the same message. I've tried ignore and the one time it did finish installing itunes, it didn't work, I got error messages telling me that it failed to download properly and I needed to delete the program and download it again. I thought maybe it had something to do with my ipod not being pluged into the computer so I pluged that it and it's still giving me the same message. I just don't know what to do. I'm very frustrated and I would really appreciate it if someone could help me. I'm completely out of ideas.
See Troubleshooting issues with iTunes for Windows updates.
tt2 -
Yea, as topic. Help plzzzzzzzzzzz
I should have posted this earlier, but anyway. I restored my laptop to factory version after backing up any useful data, and the first thing I the laptop was restored was connect to the internet, download and install the latest version of iTunes. And Bingo! It worked.
Apple helps you find Original Sin with the Windows. -
Tried to instal an auto update this morning and I got an error message
I got the usual auto update message this mortning, so I clicked install!
Now all I get is the error messages.... Program:C\program File(x86)iTunes\iTuneshelper.exe
Error 6034
Then I get another popped up stating. Windoes error 7
Windows error 1114
I deleted iTunes and started to reinstall :-(
Half way through I get an error message saying something about unable to instigate Mobile device (or simnilar)
Eventually, after clicking twice to retry and getting the same message, I clicked ignore???
Now each time I try to open iTunes I get the two messages reappear in quick succession???
I tried to 'ring' support... what a flippin' joke?
Even though it related to me PC I was asked to imput my device serial No.???
I did so, went through their process to call... and eventuall got told (by message), that they couldn't help me????????
I went through the same process.... 'Welcome back' the message said.... still the same outcome????
Why can't I call to speak to some-one???????
Help me some-one.... PLEASE!!!!Hello, trevor@infinity.
Thank you for visiting Apple Support Communities.
Here are the steps I would recommend going through as they should resolve the issue.
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/TS1567
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Cheers,
Jason H. -
So I just bought a used MacBook from Amazon with OSX 10.5.8. I am trying to install new software and operating system, but I don't have the passwords to the Users set up in the computer. What do I do?
Put your install DVD into the optical drive (CD/DVD drive) and reboot. Be sure to either use the disc that came with your Mac, or, if you installed a later Mac OS X version from disc, use the newer disc. As soon as you hear the boot chime, hold down the "c" key on your keyboard (or the Option Key until the Install Disk shows up) until the apple shows up. That will force your MacBook to boot from the install DVD in the optical drive.
When it does start up, you'll see a panel asking you to choose your language. Choose your language and press the Return key on your keyboard once. It will then present you with an Installation window. Completely ignore this window and click on Utilities in the top menu and scroll down to Reset Password. After resetting the password use Startup Disk from the same menu to choose your hard drive for startup and restart. -
im trying to install new version of itunes in my macbook but always failed.i can download it but failed to install and always says to contact with software manufacturer for assistance...please heblp me i couldn’t connect my iphone to iktunes..please coz in my mac their is old version of i tunes.....
Welcome to the Apple Support Communities
See if your computer is supported > http://support.apple.com/kb/sp575 Buy Snow Leopard > http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard Then, make a backup, insert the DVD and upgrade. Finally, go to > Software Update and update to the latest version.
If your computer is compatible, you can use Mountain Lion. Open App Store and purchase Mountain Lion. Check if your programs are supported > http://www.roaringapps.com -
I am trying to install new software on my Imac and my keychain asks for my password, I type it in, it says it is wrong, I do it again, wrong, it gives me a hint, same one I have been using, wrong again, so I cannot get the new soft ware to download, how do I get my passwork on the keychain to work or how do I change it?
What model iMac and what version of the Mac OS is installed? "About this Mac" from the Apple menu is a good place to start.
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I'm trying to install the newest version of iTunes but it's saying the version i have isn't new enough for me to update it. This makes no sense to me... how do I get the newest version?
I Think it is telling you your computer operating system is too old for the newest update.
What are you running? -
Flashbuilder stalls when trying to install new software
hey all, for some reason Flashbuilder does not want to install new software. It just sits there forever calculating. Has anyone else seen this before? It used to work fine. Not sure what's changed.
25-May-200712:31 PM
len112 wrote:
I get this message when trying to install new software updater
error 2378 could not access vbscript run time for custom action
how do i solve this please
Hi len112
Have a look at this site:
http://www.nitropdf.com/kb/article.aspx?id=10106
Happy to have helped forum in a small way with a Support Ratio = 37.0 -
Storeagent is trying to install new software?
I was using my Mac tonight and suddenly this dialog box I had never gotten before popped up. It said:
storeagent is trying to install new software.
Type your password to allow this.
...with fields to enter the data and a "Cancel" and "Install Software" button. In addition, there was a help (?) button that when clicked on called up Mac Help Center with the section on "If you forget your login password" but no data on what this storeagent is.
The dialog seemed to have been provided by Mac OS, since it floated above all windows.
Normally, when I get an unfamiliar message, I type a phrase from it (in quotes) into Google and this pulls up plenty of cases where people have inquired about the same issue before me, but this time when I entered the phrase used in the dialog and the title of this post, I got nothing. Surely I am not the first one who has encountered this dialog before?
I clicked Cancel, since you hear so much about viruses these days attempting to install malignent software. When I did so, I got a dialog with the icon of the Mac App Store, saying the app update had been cancelled.
Maybe this dialog is legit? Advice appreciated.Okay, I've thought of a couple of things you can try if you don't want storeagent to run when MAS is not open:
1. Go to Applications > Utilities and launch Activity Monitor. Processes are arranged alphabetically. scroll down to storeagent and, if it is running, highlight it. Then go to the top left of the window and click on "quit process". That is a manual way to stop something from running. Test: leave Activity Monitor open and launch MAS - check to see if storeagent launched itself right after that. If so, quit MAS and see if it quits - if not, quit the process manually.
2. What settings do you have set in System Preferences > Software Update? I prefer not to have things done automatically so I have everything unchecked:
You could test by unchecking everything to see if you get any further password prompts for installs after that. -
I tried to update my iPhone 5 this morning with the new software update. Now my phone won't turn on. When I plug into iTunes, it says that my phone is in recovery mode and that it needs to be restored to factory settings. Is there a way to fix this without losing my settings? Why would this happen on a software update?
Zach Doody wrote:
itunes says i cannot update the phone as it is in recovery mode.
That is not what it says. Read the message again. It's telling you it has detected an iPhone in recovery mode and it must be restored.
Restore it. You don't have a choice at this point. -
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