Ipad2 facetime problems

I have got the third replacement ipad2. Facetime does not call an ipad2 from UK to USA. If my friend calls me my ipad receives the call and works fine. I end the call and can then call her straight back and it works. It happens with every replacement ipad i have tried. I can call another ipad in the next State USA and that works most times. The problem occures mostly after 9.00 pm UK time when my friend gets home. I know my ISP and the internet are busy at maybe this time, but I can't work out why it works when I receive the first call. This has always happened and I can't seem to find the solution. Any body have any answers? Thanks for your help.

Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime: Set-up, Use, and Troubleshooting Problems
http://tinyurl.com/32drz3d
 Cheers, Tom

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