IPad2 IOS 7 updated, now locked out, there is no password. Restore backup does not work. HELP

I updated my iPad2 to OS 7 last night and chose to NOT use a passcode because I have an important mtg today and didn't want any problems.
NOW... I am locked out of my iPad2 and spending two hours trying to get this resolved. My day is almost ruined now.
HOW DO I UNLOCK MY IPAD2 WITHOUT A PASSCODE ??????
I had a full schedule previously, and this is KILLING me. I connected my iPad2 to my computer and it synced. I cannot use "restore backup" because of find my ipad app. I cannot turn off "find my ipad" because I am locked out of the machine. I am SO frustrated and the lack of support is killing me as well.

The way to resolve this issue is to restore the phone. Now if you do not have a back up in iCloud or iTunes you will lose your content. If you backed up after the passcode lock was set up on the phone, you will have to choose to set up as new and lose all your content. Now iTunes will state that it cannot recognize or restore the phone as it has a passcode lock on it.
1)In order to get past this you will hold down the home and power buttons down at the same time.
2)When the apple symbol comes up on the device you will release only the power button.
3)Next an iTunes symbol, arrow, and usb cord will show up on the phone. At this time release the home button. 4)iTunes on your computer will prompt you with a message stating "iTunes has detected an "device" in recovery mode." You will click okay and then restore the phone.
5)Allow the download to process, times will vary.
6)Upon completion, go through the set up on the phone and pay close attention to the pages that you are on.
7)There will be a page prompting you to put in a passcode. You will have the option to skip it if you do not want it on your device.
8) And finally, I have spoken with James and these are the steps to resolve the issue. Please do not call him as currently he is being overwhelmed with calls and stated that he cannot take calls from customers that he has not worked with already. Please feel free to send me any questions you have as I will also be able to provide you steps to resolve your issue.

Similar Messages

  • TS1702 iBooks will not update, now locked out of it. All books and PDF will be lost if uninstall. Ideas?

    iBooks will not update, now locked out. All books and PDF will be lost if uninstall. Ideas?

    Hi Email_user_02,
    Thanks for the post and welcome to the forum.  I am very sorry to hear you have been locked out of your email account.
    If I had to speculate as to what has happened I would think that when the home move order was placed your email address was not moved to your new account.  If your email is not linked to a broadband account or premium mail then the message you are receiving would be correct.  However its clear that this is our fault and I am really sorry about this. This is something that I can sort out.
    Can you please get your details off to me in an email?  Just click on my username, (SeanD) and you will find the 'Mods contact link' under the 'About me' section of my profile.  Once I have your details I will be able to confirm what has happened but more importantly I will ensure that nothing happens with this email address.
    Cheers
    Sean
    BTCare Community Manager
    If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
    We are sorry that we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

  • I have updated itunes and the newest software. My home button does not work.  Please help

    I have updated itunes and the newest software. My home button does not work.  Please help

    It could be that your button has justy gone out.  You may try getting compressed air to blow out any dust in there.  If that doesn't work, you may have to get your button and ribbon replaced.

  • Hi, I have a MAC (version 10.10.2) and installed Creative Suite one year ago. Now I want to open the Illustrator, but it does not work. It says I should install old Java SE 6-Runtime-Version to open „Adobe Illustrator CS6". Where can I find it? Thanks for

    Hi, I have a MAC (version 10.10.2) and installed Creative Suite one year ago. Now I want to open the Illustrator, but it does not work. It says I should install old Java SE 6-Runtime-Version to open „Adobe Illustrator CS6“. Where can I find it? Thanks for your answer! Jana

    Prompted to install Java SE 6 Runtime | Mac OS 10.9
    Mylenium

  • The Acrobat updater keeps on asking me for a password, but it does not accept my Apple ID or my Adobe password. What password do you folks want?

    The Acrobat updater keeps on asking me for a password, but it does not accept my Apple ID or my Adobe password. What password do you folks want?

    I'm guessing it needs a password to update your system - that is, the administrator password. Most software needs this when you install it.
    This is the password you (or someone) chose when you first switched on your computer.

  • Itunes now requesting PW for old purchases. Current PW does not work. How to fix and gain access to songs purchased 6 years ago. Other, more recent songs all OK.

    Itunes now requesting PW for old purchases. Current PW does not work. How to fix and gain access to songs purchased 6 years ago. Other, more recent songs all OK.

    If you bought the music with another itunes account, then you will have to authorize the computer for that account.

  • Clicking the lock does not work HELP

    clicking the lock at any kind of program does not work at all, not working in system pref,
    not working at ''get info'' window, not working in any other kind of lock, i tried defragging via idefrag but that couldn't work because it needed a lock to be opened as well, i can't move my files to some folders, getting the ''The operation can’t be completed because an unexpected error occurred (error code 100022).''
    plus when i log out, cannot log in because when i type my password it accepts it but then nothing happens, i had a root account as well but i can't enter it and can't create again because of the lock, but when i log in with guest account(no pass required) i can make changes via clicking the lock and filling in admin username and password in system preferences. and i created a new admin account in guest account by filling admin info for authorization in system preferences > users&groups , set no password, logged out but could not log into that account as well. my system is set to login to my account when the system starts. so thats how i can use the computer

    Back up all data if you haven’t already done so. There are ways to back up, even if you can’t log in. Before proceeding, you must be sure you can restore everything to the state it’s in now. If you’re not sure you can do that, STOP.
    Briefly, you need to delete the following file:
    /var/audit/current
    If you already know how to do that, you can skip the rest of this message. Do it, and try again to log in.
    Step 1
    Boot in single-user mode by holding down the key combination command-S at the startup chime. If you’re using an external USB keyboard, it must be plugged directly into a built-in port on the Mac, not into a hub. Release the keys when you see a black screen with scrolling white text. In this mode, there’s no graphical interface; just a command line. Initially, you can’t make any changes to files.
    Step 2
    When the text stops scrolling, and you see a line ending in a pound sign (“#”), type the following command:
    rm /var/audit/current
    You must type the command exactly as given. If you don’t feel able to do that, STOP. At this stage, no harm will be done if you make a mistake, but later, it will be.
    Press the return key. You’ll get an error message about a “read-only filesystem” below what you entered. There must be no other error message. If there is, try again until you get it right. You’ll continue to get the read-only error.
    You might get the error “No such file or directory,” even if you entered the command correctly. If you’re sure that’s the case, stop and post again.
    Step 3
    Once you’ve taken steps 2, and received the expected error messages, enter the following command:
    mount -uw /
    Again, you must get it exactly right. This time, there should be no output at all. If there is, you mistyped the command, or something else is wrong.
    Step 4
    When you’ve taken step 3 with no error message, press the up-arrow key until the command from step 2 (rm …) reappears. If you got everything right on the first try, you’ll need to press the key twice. Make sure the command is correct, then press return again. There should be no output. If there is any, make a note of it and post a reply.
    Step 5
    Enter the command:
    exit
    Press return. The text will start scrolling again, and then the system will reboot. Try again to log in.
    Credit for this solution is due to ASC user AnthonyTW.

  • New iMac (10.9.4) & now my HP Photosmart 6520 "scan to computer" function does not work

    Recently upgraded to a new iMac running 10.9.4.  Printing works well from this computer and all other devices (iPad, iPhone, etc.).  However, the "scan to computer" function does not work.  In the "Scan" section of HP Utility when I click on "Scan to Computer" the error message reads "Scan to Computer Cannot Be Enabled. The software required for Scan to Computer could not be located on this computer. Please download and install the latest HP recommended software for your device from http://www.hp.com/support, and then try again.
    Of course I have done this... twice... still no luck.  Also ran Software Update and there was an update, but it made no difference.

    Yes, did all that... in order.  It did not resolve the problem.  However, I did find what appears to be the answer.  After re-installing the driver software DO NOT immediately follow the prescribed steps.  Instead, quit the installer, restart the Mac, and an Apple software update will appear after restart.  Install that software update, and even though the computer and software do not call for it, restart the Mac again.  Only then add the printer and follow the balance of the steps.  It works!   Thank you for your help.

  • I can not download the last Iphoto update, and in the actual version 9.4.3 it does not work the sending photos by e-mail.

    I can not download the last Iphoto update that I already purchased it by app store, and in the actual version 9.4.3 it does not work the sending photos by e-mail.

    Thanks for your replay,
    Finally the Iphoto 9.5 was installed...any way ..I had to go to app store to purchase it because the previous version did not updated autimatically... only shoed me that there is a new version ...but it guided me to the app store to purchase it.... and I did it because I did not know that the up date was free...and the sistem did not adviced me about that...
    I have the last up date of os x 10.9 already...
    in this new version I have no problem to send the photos by e-mail... but in the previous one it allways showed me an error message like ¨I should try later because the server does not work¨  but I tryed with 4 differents e-mail account that worked perfectly in the app Mail.
    any way, this new version is ok..
    thenks a lot
    Damian from Buenos Aires

  • HT201263 my iphone 4 switched off on 70% battery and now wont switch on? also my home button does not work?please help

    My iphone 4 suddenly switched off on 70% battery and now it wont switch back on? my home button does not work either so i can not do the normal reset please help!!

    Sophierose21 wrote:
    my home button does not work
    Then it looks like a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is required... Be sure to make an appointment first...

  • Updating extended fields in SRM Business Partner Web Dynpro UI does not work

    Hey community,
    I'd like to extend the SAP SRM Business Partner Web Dynpro (SRM 7.13). I did it like in SAP Note 1386310 described. Everything works fine, the fields show the correct data. But updating these fields does not have any effect.
    I only want to extend the existent fields NAME_ORG3 and NAME_ORG4. I did the following steps:
    - Because of the fact that the fields are existent and not custom, I skipped the extension of structures INCL_EEW_BUT000 and INCL_EEW_BUT000_X (ok, in utter despair I even tried this, but of course I got the message "fields already exist...")
    - I added the 2 fields to the SRM business partner data transfer structure INCL_EEW_BP_CSF_COMPANY_DATA.
    - In Web Dynpro /SAPSRM/WDC_MODC_NAME, view V_PS_OIF_NAME I added the fields NAME_ORG3 and NAME_ORG4 to the context node COMPANY_DATA
    - I added corresponding Input fields and labels to the WD layout.
    - in view /sapsrm/v_mdfsbc I customized the new fields
    -> the new fields are visible in the WD, and, oh wow, they even show the correct data!
    -> Unfortunately, updating the fields does not work, but000 does not get any data.
    Debugging the function "bupa_central_extincl_change" brings up, that function BUP_MEMORY_BUT000_GET gets a but000 structure with filled NAME_ORG1 and NAME_ORG2, but NAME_ORG3 and NAME_ORG4 are empty.
    I also regarded SAP Note 1453747, but the code was already right.
    Any Ideas? Many thanks in advance!
    Steffi

    Hi  Stefanie Krause,
    I am also facing the same problem
    I added the one fields "APPROVAL_EMAIL” to the SRM business partner, data transfer structure '/SAPSRM/S_CLL_BP_COMPANY_DATA ' . I have appended the structure.
    I added corresponding Input fields and labels to the WD layout.
    -> the new fields are visible in the WD,
    -> i am able to visible the input field in WD,
    But if add some value press on next tab and back to the screen the value will be refreshed .
    Kindly help me
    Thanks and Regards,
    Maruthi.M

  • Lock/Unlock button on top of the phone does not work

    Lock/Unlock button on top of the phone does not work

    So what would you like us other users to to about it?  Do you really need us to tell you to bring the phone to Apple for  replacement?  If outside the warranty period, you'll pay $269 for the replacement.

  • Time Machine backup does not work after 10.7.2 update

    Hi,
    after updating to 10.7.2 time machine does not perform any backups on my time capsule (error-1). What can I do? Please help. Thanks.

    Try this  - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
     Cheers, Tom

  • After updating to OS X 10.5.8 my cd-drive does not work.

    I just installed OS X Leopard 10.5.8 on my 1.25 GHz eMac and the cd-drive was working great. Then after letting it install the 10.5.8 combo update the drive quit working. If I manual open it and place a cd in the drive it will read, use and eject the cd with the eject key on the keyboard. If no cd is in the drive it has to be manually opened.
    Leopard does not even have my drive listed in the disk utility. It is listed under about my Mac.
    I have found several threads on this forum with the exact same issue as I am having, but have not found a resolution to the problem. If no resolution is found I will have to reinstall Tiger.
    Any suggestions or help would be appreciated.

    Did you repair permissions after doing the update? Those updates move a lot of furniture around and I find a lot of mis-set permissions after applying most Apple updates.
    NOTE: Starting with about 10.5.6, DU started belching all sorts of meaningless lines of permission repairs. You may not be able to tellwhat's mis-set as the spurious messags tend to hide the real repairs, but let it run anyway.
    If that doesn't restore function, a PRAM ZAP may help. The computer may have lost tack of some of its devices in the update. Rare, but can happen.
    If that still gives no joy, you can add an eject icon in the menu bar. If that works then at least you avoid the manual opening. Here's how:
    (instructions are for Tiger but should work in Leo):
    Follow this path: Macintosh HD -> System -> Library -> Core Services -> Menu Extras. Inside the Menus Extras folder is a little file named Eject.menu. Double-click that file and you get a handy eject icon near the right end of the menu bar. Clicking/holding it is exactly the same function as the eject key on an Apple keyboard.

  • I turned auto login off and set a password. It does not work. I tried using the install disc and C key a few times but no success. Now the install disc does not even activate with the C key. Help

    I turned ato login off. Set a password. On login it failed. Perhaps I misstyped when setting up. I used the instaldisc to reset the password but after a few attempts It failed. Was it a mistake to select the hard drive after resetting the password.  I would like to try the alternative but now the C-key does not even let the install disc open, it goes directly to  the name and password screen. I need Help

    Keunepete,
    When I ordered my books for the ICND1 and ICND2, they came with a CD in the back pocket (sleeve) of the book. Along with the CD was a thick piece of paper that had the activation code on it. It was a white, square piece of paper with big black print on it. Did you buy your book used? Was the CD sealed in the back pocket?
    -Zach

Maybe you are looking for

  • Problems with hard disk, but it won't repair

    Hi, My MacBook Pro has gradually become slow, and it crashes occasionally, especially when multitasking. I verified my hard disk with the Disk Utility, and it told me the following: Verifying volume "Macintosh HD" Checking HFS Plus volume. Checking E

  • Download table data from se16 to excel

    Hi I am trying to download table data from SE16 (field widths, descriptions etc) to Excel, but cannot as the option local file is greyed out under System>List>Save. Table>Print doesn't let mn downlaod either, jsut print. As I have 50 tables to downlo

  • Weird problem with BBM

    hi there, I got my Z10 in the UK a few days ago (SIM free) i used it there on my orange (with BIS service) and worked AMAZING i love it Now i am back to Israel I put my simcard and everything works great! even app world but not bbm!  talked to my car

  • How to create a file folder

    hi, The following codes throw an exception. The problem is that I can not create a folder "mytemp" under drive C. (Windows 2000) However, I have already given full permission to jre in the policy file. Can someone please tell me why? Thanks a lot. Fi

  • Univers-Light

    Getting a Font Error when opening a pdf file with Adobe Reader. All the newest versions of Reader, OSX etc. The error says missing font Univers-Light Sometimes Reader crashes. It turns out this is an Adobe font that I have to pay for???