IPAd2  is frozen after trying to update ios8

My Ipad2 wants me to plug into ITunes and the screen is frozen

Hey Becky,
If you are having an issue with updating the iOS version of your iPad, I would suggest that you troubleshoot using the steps in these articles -
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Resolve iOS update and restore errors in iTunes - Apple Support
Thanks for using Apple Support Communities.
Happy computing,
Brett L 

Similar Messages

  • Iphone frozen after trying to update

    i have tried to update my iphone but it is now frozen on the apple screen, wont turn off either

    Hi there torzlaver,
    You may find the troubleshooting steps in the article below helpful.
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/ts3281
    -Griff W. 

  • TS1538 Iphone frozen after trying to update to 5.1.1

    Help!
    My friend is in pieces, she has tried to update to 5.1.1.  She wanted to sync beforehand to itunes but it told her to update to 5.1.1 so she did and now the phone is frozen.  It's telling her to restore her phone.  If I tell her to do a hard reset (home+sleep button) will she lose her data that's on her phone right now?

    1.  There is no such thing as a "hard" (or "soft") reset in iPhone terminology.  What you described is actually called just a reset, or phone reset.  See the User Guide, Appendix B
    2. Resetting as above doesn't delete any data, but probably won't help if the phone is telling her to restore.
    3. Restoring may lose data if she never backed up previous to updating.
    4. Worrying about losing data is pointless if the phone is nonfunctional and can't access it anyway.  It may already be gone or corrupted.
    5. We all know it's you, not your friend, with this problem...

  • My iPhone 3gs has frozen after trying to update to 5.0.1 and will not turn on or off. Only showing the iTunes logo and the usb cable on the screen. What can I do to fix this?

    My iPhone 3gs has frozen while doing update 5.0.1 I think it was. All it shows is the iTunes logo and the usb cable on the screen. I will not turn on or off. I have tried reconnecting to iTunes but nothing happens. Have held both buttons for 10 seconds etc and nothing is working! What can I do?

    Here are Apple Steps: http://support.apple.com/kb/HT1808

  • My ipad is stuck on the connect to itunes symbol after trying to update help?

    My ipad is stuck on the connect to itunes symbol after trying to update help?

    What to Do When Your iPad Won't Turn On
    http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/TS3281
    iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
    http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
    iPad: Basic troubleshooting
    http://support.apple.com/kb/TS3274
    Update and restore alert messages on iPhone, iPad, and iPod touch
    http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
    iOS: Resolving update and restore alert messages
    http://support.apple.com/kb/TS1275
    iPad: Unable to update or restore
    http://support.apple.com/kb/ht4097
     Cheers, Tom

  • After trying to update my iphone 5 to ios 7 via itunes my phone will not work at all, all i have is an itunes logo and cable logo on the screen HELP!!!!

    after trying to update my iphone 5 to ios 7 via itunes my phone will not work at all, all i have is an itunes logo and cable logo on the screen HELP!!!!

    you'll want to restore it using itunes and recovery mode
    http://support.apple.com/kb/ht1808

  • Iphone is stuck in recovery mode and cannot restore after trying to update to iOS6 - not jailbroken

    I have an iphone4s, and the question basically says it all - after trying to update to ios6, the udgrade downloaded to my computer and started loading onto my phone. However it sudeenly just stopped an turned into the balck screen asking to plug into itunes. When I do this, it says I have to restore the phone, but when I try to restore, it says there is an error (3014).
    I have tried:
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    - Checked all security software and the ports aren't blocked
    - Have tried pressing option+restore to choose ios6 and ios5.1.1 - neither has worked
    - Its been like this for about a day and a half now, and I have probably tried to restore it at least 50 times to no avail, always with the same error code.
    What can I do??
    Is this something to do with how busy the appl servers are? And when should I expect to be able to use my phone again?

    Yeah same exact problem as me.  EXACTLY.  In a way I'm glad more than just me are having the problem so I know it's probably not on my end and on the apple side....I HOPE that is what it is.
    MAN, a whole day and a half????  Crap I need my phone to work....
    I really think it's the apple servers because it errors 3014 right when iTunes says "verifying phone....." something....  It goes away so fast I can't read the rest, but I think that is the step where it verifies phone to the apple servers, which are overloaded, I assume.
    It's gotta be that.  How many other people are having this same exact issue?

  • HT4236 my iphone 4 is in recovery mode after trying to update and sync to itunes, i was going to try to put the photos over from my phone but now it says i have to restore which will rease all data.. help?? precious phots of my baby!!!

    My iphone phone is in recovery mode after trying to update and sync in order to remove photos from it on to my macbook.  How can i restore without losing the photos?? please help i dont want to lose them!!

    Try holding the home and lock button at the same time and see if it'll restart. If you see the apple logo, let go and wait till it goes to the lock screen and your good(:

  • HT201210 my phone will not turn on after trying to update now all it does is tells me to plug into itunes i have done this and still does not turn on

    my phone wil not turn on after trying to update now all it de si tell me to plug into itunes which i have ready done and still nothing happens can you help

    Try DFU Mode Restore. Open iTunes on computer. Connect iPhone to computer with USB cable. Hold both Home and Power button, after exactly 10 seconds release the Power Button, keep holding the Home button until iTunes recognizes iPhone in Recovery Mode, usually about 20 seconds time.

  • Error 1603 after trying to update to ios 5 now phone is bricked stuck in recovery mode

    Error 1603 after trying to update to ios 5 now phone is bricked stuck in recovery mode

    Try this - download a program called rec boot. follow the instructions to kick it out of recovery mode. and does itunes recognise
    or hold the power and home button together until you see a "connect to itunes" pic on the screen
    hope it helps

  • My ipod touch 5 wount let me back in after trying to update ios with my computer and now says connect to itunes. it still wount work when i plug it in and click restore for it?

    my ipod touch 5 wount let me back in after trying to update ios with my computer and now says connect to itunes. it still wount work when i plug it in and click restore for it?

    it went through the extracting software stage but then an error message saying that it encountered problems came up and it didn't restore.

  • My iphone 5 is stuck in recovery mode after trying to update it and know it wont sync to my computer to fix it.... help

    my iphone 5 is stuck in recovery mode after trying to update it and know it wont sync to my computer to fix it.... help

    Hello richardayoub1,
    Thanks for using Apple Support Communities.
    If your iPhone is in recovery mode, you will need to restore it with iTunes. 
    Use iTunes to restore your iOS device to factory settings
    http://support.apple.com/kb/HT1414
    Take care,
    Alex H.

  • TS4431 Hi after trying to update my iPhone 5s while connected to iTunes on the Mac I got a notice saying it could not update the phone (error message: (-1)). Any idea what this error message means? Is it a space issue?

    Hi after trying to update my iPhone 5s while connected to iTunes on the Mac I got a notice saying it could not update the phone (error message: (-1)). Any idea what this error message means? Is it a space issue?

    Resolve iOS update and restore errors

  • Why is my iphone stuck on the connect to itunes after trying to update itand itunes is telling me it cannot reach the update server

    why is my iphone stuck on the connect to iTunes after trying to update it and iTunes is telling me it cannot reach the update server I have also tried the recovery instructions, iTunes wont even connect to the iTunes store and my internet connection is fine

    Come on now, someone must know how to fix this.

  • Mac App Store non responsive after trying to update to OS X 10.10.3

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