IPad2 locked out of Mail

When I clicked on a new email memo, my ipad went to a new screen that says "Welcome to Mail" then lists all different email platforms starting w iCloud. When I entered my login info for iCloud, the message says, "that user name already has an an iCloud account." I am locked out of Mail. It is working on my iPhone.

iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
iOS: Setting up an Outlook.com, Hotmail, Live, or MSN email account
http://support.apple.com/kb/ht1694
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say "Cannot Connect to Server"?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
The iPad's Mail app has no provisions for creating groups. However, you can use a third party app that many users recommend.
MailShot - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
Group Email - https://itunes.apple.com/us/app/group-email!-mail-client-attachments/id380690305 ?mt=8
iPad Mail
http://www.apple.com/support/ipad/mail/
Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
 Cheers, Tom

Similar Messages

Locked out of mail have to unlock every time I try to access it.

I have been using my mac (mini) for a couple years and have always had macs, so I;m not an idiot (meh)…Just recently I have been locked out of my mail every time I try to use it, with either "disabled for security reasons" or "unable to connect to iCloud.." This is a personal computer…no network to deal with, just me, my iPad and iPhone. It is really really annoying. I have reset password, checked iCloud preferences to make sure my primary email address is the right one, and still have to unlock every time on every device. I have 3 accounts as I am old and have been through the @mac, @me and @icloud. I know I am missing something that is probably simple, but for the life of me I can't figure out what. When I go to unlock it everything works fine, but I have to do this constantly. I have never been asked to do this before the last 2 weeks, now it is ever-present. @mac has always been my primary email…it has never been changed (by me). I am lost,
please advise
Thanks

This is on my iPad

Locked Out of Mail - Suspicious Activity Error!!!!...

Locked out from sending any email ... !!!!!
No idea what this error message means and as for suspicious activity, they could have chosen a more intuitive - explanatory error message.
This is really irritating, has anybody else experienced this??
Attachments:
Suspicious Activity Error.jpg ‏43 KB

iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
iOS: Setting up an Outlook.com, Hotmail, Live, or MSN email account
http://support.apple.com/kb/ht1694
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say "Cannot Connect to Server"?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
The iPad's Mail app has no provisions for creating groups. However, you can use a third party app that many users recommend.
MailShot - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
Group Email - https://itunes.apple.com/us/app/group-email!-mail-client-attachments/id380690305 ?mt=8
iPad Mail
http://www.apple.com/support/ipad/mail/
Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
 Cheers, Tom

Ipad2 locked out

My doughter tried the password many times which caused my ipad 2 to lock out.every time I try to start it, it will not start and shows " connect to itunes " on the screen!!

Perform a Reset...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430
If no joy...
Connect to iTunes on the computer you usually Sync with and “ Restore “...
http://support.apple.com/kb/HT1414
If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/HT1808

My old Apple Id can no longer be accessed due to my original e-mail being locked out. How can I switch Apple ID's without access to the one my phone continues to use?

My old hotmail account which has my old Apple ID (which is still connected to my phone) has been locked out. I have forgot the password to my original Apple ID and a recovery cannot be sent to my old account due to me not being locked out (believe someone has hacked it). I have set up a new Apple ID with a seperate e mail adress, however I cannot use the App Store because of my phone only recognizing the original e-mail I can no longer acess. Please help.

Contact the Apple account security team for your country and ask for assistance resetting the password: Apple ID: Contacting Apple for help with Apple ID account security.

My usual iCloud account has been locked out. I tried the email link - didn't receive an email. So I created a new Apple ID with another email but now I can't access my other Apple ID Mail, etc..

My usual Apple ID/iCloud account has been locked out. I tried the email link - didn't receive an email. So I created a new Apple ID with another email but now I can't access my other Apple ID Mail, etc.. How do I get the Apple ID I want to use working again? Help.

Hi JkeeneSoldano,
Thank you for visiting Apple Support Communities.
To regain access to your Apple ID, try to reset your password using one of these methods:
Answer your security questions. Use these steps if you know the answers to your security questions.
Use email authentication. We'll send you an email that you can use to change your password.
Use two-step verification. If you set up two-step verification, you can use it to change your password. You just need your recovery key and a trusted device.
From:
If you forgot your Apple ID password - Apple Support
If you need to use the email verification method but don't receive the reset email, see this link for more help:
If you didn't receive your verification or reset email - Apple Support
Best Regards,
Jeremy

On my app store I what to update an app but the e-mail is my husband it in a light color making it so I can't change it to my e-mail address. It ask for a password can't give one because of the e-mail how do I change this I'm lock out?

On my app store I what to update an app but the e-mail is my husband it in a light color making it so I can't change it to my e-mail address. It ask for a password can't give one because of the e-mail how do I change this I'm lock out?

This is your husband's app, only your husband can update it. Apps are forever tied to the Apple ID that purchased them. No other Apple ID can update someone else's app.

ActiveSync mail/contacts/calendars removed after Active Directory account is locked out?

Hey guys,
Wondering if anybody has seen an issue like this. This is a new Exchange 2010 deployment (8+ CAS servers) and the devices are all iPhones/iPads running the latest version of iOS (7.1.2). The CAS servers are behind a load-balancer.
Basically when a users' Active Directory account is Locked in AD (either manually or by entering the wrong password) their ActiveSync Contacts, Calendars and all Mail folders (except the Inbox strangely!) will be removed from the iOS device within a few hours. So an account might get locked out at say 6pm, if left locked out by the next morning the ActiveSync account will still be setup on the device as normal, but everything is gone except the mail in the Inbox. If a user has an iPad and iPhone both will be blanked.
The behaviour is similar to what is documented here - iOS: How to mitigate a full sync or reload of Exchange account data - however the Exchange servers are not issuing HTTP500 errors as we have captured logging during the window where the device blanks itself.
Any thoughts would be appreciated!
Thanks!

Hello,
which event ids are shown in the event viewer from the DCs? Or maybe locally also some errors are locked that give some more details.
If this happens it sounds personally for me that Java is the problem. Have you already opened a call at
https://community.oracle.com/welcome ?
Best regards
Meinolf Weber
MVP, MCP, MCTS
Microsoft MVP - Directory Services
My Blog: http://msmvps.com/blogs/mweber/
Disclaimer: This posting is provided AS IS with no warranties or guarantees and confers no rights.

I can't add another mail account since it's grey/locked out, any solutions?

I can't add another mail account since it's grey/locked out, any solutions?

Have you checked in Restrictions...
See Pages 158 & 159 here Ipad User Guide

Eprintcenter locked out both my e-mail addresses still not logged in

eprintcenter locked out both my e-mail addresses still not logged in. Every time I use forgot my password it says use e-mail address associated with account. No place to enter printer code. Where is the actual eprintcenter support that can reset my account?

Hello Sherry!
Did you try to login with any of the icons listed next to Sign in? If so, please try to log back in using the one when entering your email address. (Google, Facebook, Yahoo, AOL)
Please let me know if this works for you.
If I have solved your issue, please feel free to provide kudos and make sure you mark this thread as solution provided!
Although I work for HP, my posts and replies are my own opinion and not those of HP.

IPad2 IOS 7 updated, now locked out, there is no password. Restore backup does not work. HELP

I updated my iPad2 to OS 7 last night and chose to NOT use a passcode because I have an important mtg today and didn't want any problems.
NOW... I am locked out of my iPad2 and spending two hours trying to get this resolved. My day is almost ruined now.
HOW DO I UNLOCK MY IPAD2 WITHOUT A PASSCODE ??????
I had a full schedule previously, and this is KILLING me. I connected my iPad2 to my computer and it synced. I cannot use "restore backup" because of find my ipad app. I cannot turn off "find my ipad" because I am locked out of the machine. I am SO frustrated and the lack of support is killing me as well.

The way to resolve this issue is to restore the phone. Now if you do not have a back up in iCloud or iTunes you will lose your content. If you backed up after the passcode lock was set up on the phone, you will have to choose to set up as new and lose all your content. Now iTunes will state that it cannot recognize or restore the phone as it has a passcode lock on it.
1)In order to get past this you will hold down the home and power buttons down at the same time.
2)When the apple symbol comes up on the device you will release only the power button.
3)Next an iTunes symbol, arrow, and usb cord will show up on the phone. At this time release the home button. 4)iTunes on your computer will prompt you with a message stating "iTunes has detected an "device" in recovery mode." You will click okay and then restore the phone.
5)Allow the download to process, times will vary.
6)Upon completion, go through the set up on the phone and pay close attention to the pages that you are on.
7)There will be a page prompting you to put in a passcode. You will have the option to skip it if you do not want it on your device.
8) And finally, I have spoken with James and these are the steps to resolve the issue. Please do not call him as currently he is being overwhelmed with calls and stated that he cannot take calls from customers that he has not worked with already. Please feel free to send me any questions you have as I will also be able to provide you steps to resolve your issue.

Why was "Mail not remembering passwords" thread locked out?

The problem wasn't resolved, yet the thread has been locked out! Does Apple monitor this board? If so, could someone from Apple at least acknowledge that there is a Mail-related problem and that someone is looking into it? The problem wasn't resolved with the latest Leopard release and even a cursory reading through the aforementioned thread reveals a lot of very frustrated users!

I had the same problem every once in a while with Tiger and now with Leopard. Sometimes, it works properly, i.e. remembering the passord. Sometimes, I am asked for my password repeatedly whether I check the "save" box. I have two different e-mail providers (gmail.com and gmx.net). I only get the troubles with the second one from time to time over a period of time.
I could "fix" it with the following workaround:
Mail > Preferences > General > Check for new mail: every 5 minutes.
Before, I had had set it to "check every 1 minute" what often resulted in the "loss" of the password.

Verizon email via Mac Mail totally locked out/unresponsive since abt Sept 17th

What am I to do to get Verizon mail working again, as it always had, with my Mac Mail client, from overseas?
I have NO email access to verizon via my Mac Mail client at all. 995 & 465 ports time out after long, futile waiting periods, never to connect.
Webmail via Safari is ok, tho very sluggish when trying to sign in.
But I must access Verizon email via my Mac Mail client. Webmail is not reliable for me.
I am often in germany, where I use Telekom (t-online) for my internet connection, & have no problem with my t-online email which has the same exact pop/smtp settings as the Verizon email accts.
& have had no problem with verizon email whatsoever for the last 8 years.... until Sept 18th.
Verizon's Support chat y gave me a runaround & a brush-off with false advice & absurd info. (I'd saved the transcript & confirmed my suspicions by showing it to other colleagues who are computer saavy professionals). Altho the Verizon support chat admitted forum reports that overseas accts were suddenly locked out due to some security issue, they did not offer that info without my first suggesting it & then they claimed that my problem must be with Apple's Servers!
(my verizon email does not go thru any apple server, excuse me?!?)
I can not call any verizon 800 numbers from outside the USA & no alternative non-toll-free numbers are offered on any Verizon site that I can find.
No email address is offered for any Verizon support.
I do not use any social network (eg Facebook or Twitter).
So what am I to do to get Verizon mail working again, as it always had, with my Mac Mail client, from overseas?

Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you.Please go to your profile page for the forum, and look in the middle, right at the top where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.
Under “My Support Cases” you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis as the agent may be waiting for information from you before they can proceed with any actions. To ensure you know when they have responded to you, at the top of your support case there is a drop down menu for support case options. Open that and choose "subscribe".
Please keep all correspondence regarding your issue in the private support portal.

NHS Mail: recurrent lock out on MacBook Pro

I need some help finding out what my MacBook is doing in the background with NHS Mail (for info see http://systems.hscic.gov.uk/nhsmail)
So the issue is that I can set up on iPhone and iPad and it works fine but recently my macbook is locking me out of the account. I followed all the advice to remove cache from browsers in case that was an issue and also anything in key chain.
However trying to set up my NHS account again on my MacBook (running Yosemite) has led to a 5 minute period of loading emails and my calendar then all of a sudden the account locks out. Something else is happing and I cannot work it out. NHS Mail ay I have to take this to Apple but how do I do that other than the community?
This is a big issue when one is dependant on this technology for scheduling and communicating with colleague on clinical care issues.
Please can someone help?
Andy

im stupid, forget i ever said anything. I just wrote in the wrong info. Sorry:)

User mac mail locked out

everytime i use my mac mail i'm getting a locked out error. i'm using an ipad, iphone and macbook pro 13. on my mb pro that's where i'm getting my locked out errors while using mac mail.

Hello cliffcrusher,
I found an article with useful information about the getting "Mailbox Locked" on your devices:
iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
Thank you for using Apple Support Communities.
Best,
Sheila M.

IPad2 locked out of Mail

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