Ipad2 suddenly can't connect to wifi - password help ?

Hello
We've had an ipad2 for about 2 months. We got it connected to WiFi fine by putting in the security key from the Livebox modem and everything was hunkydory. Then we went on holiday for a fortnight and when we got back, there was no way of connecting it to WiFi. It asks for the Livebox password, a maximum of 21 characters. The security key is 26 characters long so it isn't that. I've entered every password we own (from the original ISP/Livebox signup letter) and none of them work. I read in a few places online about changing the security option from WPA to WEP, I did all three options but nothing changed. I also rebooted the modem - no change.
I phoned Orange (our internet provider) to ask for help and they said that the password is always the security key. When I said that that was too long, they said that there is no such thing as a Livebox password so they couldn't help me.
There are lots of people asking the same question on the Orange forum (I'm in France) but no solution. Some people said that it comes back all by itself after a few days but it's been 10 days and we still can't connect.
Help !! Thanks in advance !

Does the Router have a common default SSID like "linksys" or such?
Go to System Preferences
Click Network
Highlight AirPort and click Configure...
Choose “By default, join: Preferred networks”
Select your access point and Remove your access point with the minus button.
Launch your keychain access in Utilities and delete your access point keychain entry.
Reboot
Go back to the “By default, join:” page and click the plus this time to add your access point. Enter the correct password, save, reboot.

Similar Messages

  • MacBook suddenly can't connect to wifi

    I have been using the same wifi at home for three years, and suddenly today I am not able to connect. My iPad and phone are all able to connect to the wifi except my laptop. It started when I was in queue for playing League of Legends, but I had to force quit out when I couldn't load. immediately afterwards is when the problem started. The airport sees the router, but can't log in to it. I've tried everything to resetting the router, renewing my DHCP lease, deleting all the airport plists in Library/SystemCknfiguration. It seems like I can't log in to any networks as I tried connecting to my mobile hotspot which did not work.
    My MacBook is late 2014 15 inch on 10.9.4 Mavericks.
    Any ideas to fix this?

    Hi,
    Do you have an Airport base station, such as Airport Express or Airport Extreme, or a third-party wireless router?
    If a router, unplug it for a while and then reconnect. Try Airport Utility again.

  • IMac G4 suddenly can't connect with Airport -- password not recognized

    I have an iMac G4 running OS X 10.4.11 with an airport card installed that until recently connected with an Airport Extreme base station in the next room. Recently, the connection fell out, and when I try to reconnect with the network, it says it won't recognize my password. (We use WPA2 personal security.) This failure occurs even though my iPad can hook up, as can my wife's G5 and her iPad. There was a problem with an Extreme router, but my wife reset that, and when she did she used the same password that we've always used. So, in essence, my G4 is the only piece of equipment that can't talk on the network.
    An Apple helpline person said he suspects my computer is just getting old; it's around 7 years old now. I'd hate to think that's the case. Could this be a hardware and not a software problem? Any suggestions of what to do?

    I suspect that that "Apple helpline person" is just getting lazy...
    It might help to reset the connection settings on your Mac using these steps one at a time until the problem is resolved, recognizing that, depending on your problem, not all of these steps will make sense.  They're also tailored to OS X 10.5 and 10.6, but they should work with OS X 10.4.
    1) Use the AirPort menu bar item to turn AirPort off, then on again.
    2) Try to select your Wi-Fi network from the AirPort menu.
    3) In the Network panel of System Preferences delete the AirPort item from the left column, then add it back.
    4) In the same panel as (3), define a new location and see if you can make that work.
    5) In the same panel, select the AirPort connection item, click the "Advanced" button, select the "TCP/IP" tab, then click "Renew DHCP Lease".
    6) In the folder /Library/Preferences ( _not_ <yourhomefolder>/Library/Preferences), move the folder SystemConfiguration onto the Desktop, then restart your computer. See if you can now make your AirPort connection work.
    These steps may not help, but they'll only take a couple of minutes to try.  Before you try these, if you have any special network settings on your Mac for things like DSL credentials, note all your network settings, because the latter steps will destroy them.  If you got all the way to the last step, if things don't work any worse than before, you can trash the saved SystemConfiguration folder.

  • Suddenly can't connect to wifi

    Wifi had been working fine on my macbook and both of my roomates' macbooks until last night, when they all stopped working.  This morning one of them could connect to the internet again, but the other two can't.  I've already tried restarting the router and the modem, reconnecting the modem, restarting my computer, deleting and adding "Airport" in system preferences//network, and deleting the system configuration folder and restarting.  Nothing has worked so far - is there anything else I can do?

    Try putting these numbers in Network>TCP/IP>DNS Servers, for the Interface you connect with...
    208.67.222.222
    208.67.220.220
    Then Apply. For 10.5/10.6 Network, highlight Interface>Advanced button>DNS tab>little + icon.
    DNS Servers are a bit like Phone books where you look up a name and it gives you the phone number, in our case, you put in apple.com and it comes back with 17.149.160.49 behind the scenes.  

  • Can't connect to wifi password too short

    Two of my local cafes have free wifi but their passwords are too short.
    I enter their passwords correctly but he join button stays greyed out.
    Is there a work around or not.
    Answers like hey get them to upgrade their security aren't helpful.

    Have you asked them?
    What is the key the gave you?
    If you have a Windows 8, 7, Vista or Mac laptop you can also use the free inSSIDer utility to tell you the encryption type.
    http://www.metageek.net/products/inssider/
    http://www.metageek.net/products/inssider-for-mac/

  • I have a macbook air, have never had a problem with it, but all of a sudden can't connect to wifi. Says "ip address fail". Any suggestions?

    I've also tried network idagnostics, it can never get further than ISP. Sometimes ill get lucky and it'll connect, but the connection *****. I know the internet itself is working cause the other computers in the house are working fine. Help!

    Thanks Bob, I don't know why but it all of a sudden worked a few days later. It's a mystery but at least problem solved.

  • HT1695 Can't connect to wifi, most of the time on but can't detect, sometimes grey untouchable

    iphone4s can't connect to wife pls help

    Is it greyed out in settings??
    I had the exact same issue with a 2 year old iPhone. I read up on it all day and tried everything. Last ditch - I tried  a weird solution I found online and it worked. Overheat the iPhone gently with a hot hair dryer until it gives the Temperature alert and goes into recovery mode.
    Now put it in a Ziplock bag and place it in the freezer for 5-10 minutes. If it comes back on you are ready to do teh following.
    Go to Settings / General / Reset / Reset Network Settings. Reset it.
    This takes a few mins. Once complete - force reboot the iPhone holding down the Home and Power buttons for about 10 second simultaneously. Once you see the Apple reboot let go.
    It's weird - it was my last roll of the dice - but it worked. I was able to switch on the WiFi and it connected.
    There is a Canadian post online where many people have had the same success

  • My iPod 5 can't connect to wifi. It connects to personal hotspots but no to my home wifi. I tried resetting the network settings but no change. I put the right password but it just keeps loading forever. What should I do??

    My iPod 5 can't connect to wifi. It connects to personal hotspots but no to my home wifi. I tried resetting the network settings but no change. I put the right password but it just keeps loading forever. What should I do??

    Does the iOS device connect to other networks? If yes that tend to indicate a problem with your network.
    Does the iOS device see the network?
    Any error messages?
    Do other devices now connect?
    Did the iOS device connect before?
    Try the following to rule out a software problem:                
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on your router
    .- Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - Wi-Fi: Unable to connect to an 802.11n Wi-Fi network      
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar

  • Help, just had my iphone 3 but can't connect to wifi put in the correct password but won't accept it, any ideas??

    Help, just had my iphone 3 but can't connect to wifi, i get as far as the password put in the correct password but it won't accept it, any ideas?? Thanks

    What type of encryption are you using with your wireless network -WEP or WPA?
    If your wireless router supports both which it should unless it is quite old and you are using WEP, try switching to WPA which is much more secure than WEP which is important if you have a Windows PC or any Windows based device connected to your network.
    In addition, when was the last time you checked Netgear's website to see if there is a firmware update available for your wireless router model that you haven't installed?

  • I have a ipad2 and can only connect to the internet on safari but not any WiFi related apps such as YouTube or Facebook. plz help.

    i have a ipad2 and can only connect to the internet on safari but not any WiFi related apps such as YouTube or Facebook. plz help.

    Try changing the channel in use in case you're getting interference. 
    If you have WEP enabled on the Internet Sharing it'ss worth disabling it whilst troubleshooting the connectivity issues.
    mrtotes

  • IPad2 iOS 5.01... How can I connect to wifi?

    Like thousands of others I can't connect to wifi from iPad2 iOS 5.0.1
    Can this be resolved?  How?

    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    Also try this - Turn Off your iPad. Then turn Off the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
     Cheers, Tom 

  • Can't connect to wifi in hotels in Ireland with iPhone 5

    Can't connect to wifi in hotels in Ireland with my iPhone 5. My iPad 3 works fine. When I enter the wifi password for the network I always get the error message "Incorrect password for XYZ". No problem with iPad 3.

    Returned home only to find the same situation with my home network. Much time on chat support with Apple. Short story long: Must have been corrupted software. Had to restore original original software then add back apps and music. Couldn't back up before doing the restore so I lost a bunch of pics, but at least the phone is working once again.

  • Suddenly can't connect to windows server

    I suddenly can't connect to the windows server. The username and password is correct, but it says "Connection Failed: Unknown user, incorrect password, or login is disabled. Please retype the name and password or contact the server's administrator." It pings the server as well. My internet and email works fine. The IT guys can't figure it out either, but they are not mac gurus. Connecting via smb comes back with "Could not connect to the server because the name or password is not correct" before I even enter login information, if that is helpful information. I also tried connecting through the server alias under the network and its the connetion failed as going through Connnect to Server and entering it as AFP://ipaddress.
    Can it be from the 10.4.11 update? It was fine before the update I believe - but I can't recall for sure. I'm a lone mac user in a very pc company, so any mac expert advice would be helpful.
    Is just strange since I have no problems connecting to our work email via GroupWise.

    Connecting via smb comes back with "Could not connect to the server because the name or password is not correct" before I even enter login information, if that is helpful information.
    Yes for any previous connection, Macs will send what's in Keychain Access, even if it's wrong, before you get asked... delete that reference in Keychain Access.

  • Why does my iPad2 suddenly keep losing connection on facetime?

    Why does my iPad2 suddenly keep losing connection on FaceTime and tries to constantly reconnect?

    Does it happen anywhere that you use FaceTime or only in your home WiFi network? If it happens with your home network, have you tried power cycling your router? Unplug it for about 30 seconds and then plug it back in.
    Turn WiFi off and on in the settings. Reset the network settings.
    Have you tried any troubleshooting steps at all?

  • TS1398 my wifi button doesnt work. Can't connect to wifi.

    My wifi button doesn't work. Can't connect to wifi suddenly..

    yes, ive restarted it several times.. still doesnt work. ive also tried resetting network settings.. still didn't work.. ive just updated the software last week..

Maybe you are looking for

  • HP Deskjet 1510 - Printing Issue

    Hi, Sorry if I have entered this in the wrong place but I am new to the forum. My father has purchased a new HP Deskjet 1510. He has a Toshiba Laptop running off Windows Vista 32-bit. I have used the installation CD provided to install and also downl

  • Sorting on two reports based on same table

    Hi, I have two reports on the same page, that show rows from a table. Each table has a different condition, so that there is no overlapping rows. The problem i have run into, is that i have enabled sort on the columns in both reports - there are inst

  • How can I fix the camera in my iphone

    I am having issues with my iPhone right now

  • Is it possible to do this in Quartz Composer, make globe with spinning text

    This seems like a poor place to post this question. The question is though, is it possible to use a transparent PNG or similar image that is 3D and have words rotate around it?

  • Database Cleanup

    Hello Team: I maintain and manage a 5 regional databases which are by design a look alike. In reality it is not the case. I am assigned this project to make sure that these databases are in sync. Each database has atleast 8 application schemas that n