IPAD2 went black. Tried to restore and receiving error 1601. Help please! my 4 yr old is upset that she cannot play on it!
Last evening my daughter was sitting next to me and said "Mommy, look my IPAD is going black." Then it was completely black. Thought maybe power. Plugged into the charger. No charger connection sound. Took to the main house computer to see if I could connect to Itunes. It did not recongnize it and so I tried a restore. Restore error came up "1601". What should I do? I restarted the computer, changed USB plugs and ports connecting the IPad to the computer.
Thanks!
I can't tell you what happened to your device...but after trying all that, one thing I can tell you is that your device needs service.
Something seems to be wrong with the device itself. If your device still has warranty on it, a repair or replacement would be covered.
I would take it into your nearest Apple Store, you can make an appointment online or walk-in...you just might have to wait.
Good luck!!
Similar Messages
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I am trying to figure out why I cannot restore my Ipod touch 64, when I get through the whole restore it states "error code 1602". I have used the original cable that came with the Ipod and have tried it on two different computers. When I turn it on only the apple logo appears and nothing else happens. Please help
Error 2000-2009 (2001, 2002, 2005, 2006, 2009, and so on)
If you experience this issue on a Mac, disconnect third-party devices, hubs, spare cables, displays, reset the SMC, and then try to restore. If you are using a Windows computer, remove all USB devices and spare cables other than your keyboard, mouse, and the device, restart the computer, and try to restore. If that does not resolve the issue, try the USB issue-resolution steps and articles listed for Error 1604 above. If the issue persists, it may be related to conflicting security software.
If the phone is stuck on the Apple logo, you can try a hard reset (deletes no info). Press and hold the power button and Home button until the phone turns off. Then try to power it up again.
Simply restarting your computer will not cause your iPhone to stop working unless there is a major issue with software conflicts on your computer... i.e.... corrupt iTunes installation.
Try disabling any security software you might have and avoid using and USB hubs or extenders etc.
If the hard reset doesn't work in getting your phone to boot up, then you'll have to do a restore of the device. -
I have an ipod touch that continues to have a black screen with the white apple on it. It won't shut off and is completely frozen. This happened when we tried to restore it last night. Help please!!
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
my ipad will not come on. i tried to restore and get error message 1603, dont know how to take out itsw which it tells me to do.
Error 1603
Follow the steps listed below for Error 1604. Also, discard the .ipsw file, open iTunes and attempt to download the update again. See the steps under Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations. If you do not want to remove the IPSW in the original user, try restoring in a new administrator user. If the issue remains, Eliminate third-party security software conflicts.
Error 1604
This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode, put it into Recovery Mode.
Restore and wait for the error.
When prompted, click OK.
Close and reopen iTunes while the device remains connected.
The device should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
The above is from the 2nd link below.
Update and restore alert messages on iPhone, iPad, and iPod touch
http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
Cheers, Tom -
when i go in my settings on my ipod touch 3gen it says no wi-fi as in i cant connect to any wi-fi at all i tried to restore but did not work HELP PLEASE
See:
iOS: Wi-Fi or Bluetooth settings grayed out or dim
If not successful, an appointment at the Genius Bar of an Apple store is usually in order.
Apple Retail Store - Genius Bar -
I keep receiving error messages HELP please
im trying to:
Authorize my computer
Transfer purchased songs from my Ipod touch to my Itunes
when i try to do so i receive the error message ( We could not complete your itunes store request. and unknown error occurred(-9808)
there was san error in the itunes store please try again later)
this isnt the first time ive gotten this message, (when i first got my ipod, i had the issue of getting into my itunes store)
but im very frustrated with this...and i really dont want to call applewhen i try to do so i receive the error message ( We could not complete your itunes store request. and unknown error occurred(-9808) there was san error in the itunes store please try again later)
In the course of your troubleshooting to date, have you worked through the following document?
iTunes Store: "An unknown error occured (-9808)" -
My daughter has an old iphone4 that she can not remember the passcode to get into it and retrieve information for her iphone5...how can I restore the phone or get the password off w/o knowing current passcode?
There is no way to retrieve any data from the phone unless you can remember the passcode. That's the whole point of the passcode, to protect the data. To remove the passcode, you'll have to force the phone into recovery mode, as described here, & restore it:
http://support.apple.com/kb/HT1808
All data on the phone will be erased. -
TS3694 my iphone crashed. tried to restore and got error 2009. what can i do?
??
Try these troubleshooting steps.
If that Article did not resolve it... then perhaps a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is required..
Be sure to make an appointment first...
Note:
That error message may be indicative of the Device being Hacked / jailbroken.... If this is the case then you are on your own.
Unauthorized modification of iOS...
http://support.apple.com/kb/HT3743 -
Need to restore and missing dbf file - help please
hi there,
im in a desperate situation so any advice would be welcome.
im running Oracle 9.2.4.6 on aix. 5.2
2 weeks ago i added a dbf file to one of the tablespaces , as a symbolic link. Im almost certain that this dbf file has not been used as there was still lots of space in the tablespace.
ive had 3 disk crash on me - which means i have had to do a full recovey , and then use the archive logs to roll forward.
but i have now discovered that this new dbf has not been backuped up because its a symbolic link.
so i dont think im going to be able to open the database, or roll forward.
(im still restoring the files so not had a chance to try it yet)
the disk crash means i have lost disk files and the system files.
am i able to recover from here if i need to. ie rebuild indexes and system
any other ideas?
thanks if you can help[oracle@racdb MYLCL]$ ln -s /tmp/ tmp
[oracle@racdb MYLCL]$ ls -ltr
SQL> alter tablespace tools add datafile '/u02/app/oracle/oradata/MYLCL/tmp/tools_tmp.dbf' size 10M;
Tablespace altered.
RMAN> backup incremental level=0 database;
Starting backup at 23-JUL-06
using target database control file instead of recovery catalog
allocated channel: ORA_DISK_1
channel ORA_DISK_1: sid=137 devtype=DISK
channel ORA_DISK_1: starting incremental level 0 datafile backupset
channel ORA_DISK_1: specifying datafile(s) in backupset
input datafile fno=00001 name=/u02/app/oracle/oradata/MYLCL/system01.dbf
input datafile fno=00010 name=/u02/app/oracle/oradata/MYLCL/tmp/tools_tmp.dbf
channel ORA_DISK_1: starting piece 1 at 23-JUL-06
Finished backup at 23-JUL-06
Symbolic link datafile is backedup, it does not matter how the file is created at the OS level as long as oracle can get to it.
Let me remove the tools_tmp.dbf entirely and try opening the db.
[oracle@racdb MYLCL]$ rm -rf tmp
Database mounted.
ORA-01157: cannot identify/lock data file 10 - see DBWR trace file
ORA-01110: data file 10: '/u02/app/oracle/oradata/MYLCL/tmp/tools_tmp.dbf'
SQL> alter database datafile '/u02/app/oracle/oradata/MYLCL/tmp/tools_tmp.dbf' offline;
Database altered.
If the db was no archivelog mode open with offline drop command.
SQL>ALTER DATABASE OPEN;
Database altered.
Of course this is 10.2.0.2 -
My bookmarks are gone and i can not find them - I have tried to restore and nothing is there.
I have tried to restore and nothing is there. Please help me find where they might be backup too.
A possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.
*http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox
*https://support.mozilla.com/kb/Bookmarks+not+saved#w_places-database-file
See also:
*http://kb.mozillazine.org/Lost_bookmarks
*http://kb.mozillazine.org/Backing_up_and_restoring_bookmarks_-_Firefox -
my i pod touch was erased in the find my ipod app this has set my i pod where i cant do a thing but see a black screen with a rotating circle in the middle of the screen. i tryed to restore and itdosent download actual file to the i touch and i cant do a thing with it please help me fix this and if thereis a way with out lossing my data would be great but however it can be done please let me know asap thank u.
Take it to an Apple Store and they may take care of it for you.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
In Memory of Steve Jobs -
I tried to restore my iPhone 4s through iTunes and received error message that Restore could not be completed due to error 2003. Phone now not recognized in iTunes, with repeated prompts to restore phone. Now phone w/screen with iTunes symbol and USB cord can't use. It appears the phone has been restored, but I cannot activate it.
I disabled my anti-software, iTunes and computer software (microsoft vista) are both up to date, I restarted the computer several times. My usb ports are working properly. I followed the troubleshooting suggestions from apple.yes did you buy it of somebody or a well known company such as apple or carphone warehouse?
and i mean the phone would have been activated in the first place with the sim card you get given when you first get the phone.
trying to activate the phone with another sim card that you did not get when you brought the phone may result in you not being able to activate it
no worries -
my iphone 4s wont turn on with out being pluged in and when i unplug it it dies instantly i pluged it in put it in dfu mode and tried to restore it hoping it might help but its stuck in dfu and has restore error 21 help!!!
Hey jestinsinclairr,
Thanks for using Apple Support Communities.
After reviewing your post, it sounds like you had one issue and then got a second trying to resolve the first. A frustrating situation for sure. The first article linked has what to do if it is not powering on unless plugged in. The second article addresses the error you are receiving when trying to restore.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Resolve iOS update and restore errors
http://support.apple.com/kb/TS3694#10
Check for hardware issues
Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
Have a nice day,
Mario -
Iphone would not restore---- Error -50. I have tried to restore, and it restored it to the new point that it created after 5.0 was installed. How can I get it an older restore point from my backups and restore it on another computer? The phone has been wiped out. I can see earlier backups in my C:\Documents and Settings\user\Application Data\Apple Computer\MobileSync\Backup folder. There are four subfolders in this address. I need my contacts, photos, and messages back. I know this is a common error but I can not figure it out. I have ran the other troublshoot items in the error steps for 13 and 14 like apple says. Is there a way to call apple and get a step by step of how to restore from another restore point? Does anybody have a solution????
It tells you to go to Error 13 and 14 if you receive error (-50).
Here is what I have tried...
Error 13 and 14: These errors are typically resolved by performing one or more of the steps listed below:
Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting. I have moved it around to different ports.
Put a USB 2.0 hub between the device and the computer. Didn't change anything.
Try a different USB 30-pin dock-connector cable.
Eliminate third-party security software conflicts. Removed all virus protection and firewall.
There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. Your default packet size being set incorrectly can cause this error. Contact the manufacturer of the software that installed the packet-size modification for assistance. Or, follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) to reset the packet size back to the default for Windows.Used the Microsoft fix it.
Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online. Doesn't matter.
Try to restore from another known-good computer and network. I do not know how to do this or how to find the correct/full/complete restore point. There should be more information for this. -
HT201412 My ipod went black on the charger and now it wont turn on
My ipod went black on the charger and now it wont turn on or charge even when connected to the computer it wont pull up or anything and holding the powerbutton and home button for 10 seconds dont work at all ive tried everything i can think of
Are you using the original cable?
You may have to hold the home and lock for longer than 10 seconds.
Also refer to this page: http://support.apple.com/kb/TS3281
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