Ipad4 locked with display showing iTunes logo

IPad4 locked on display of iTunes logo

Try the troubleshooting help here > iOS: Not responding or does not turn on

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  • Picture came on my TV showing a plug below an itunes symbol  What does it mean when my Apple TV displays the iTunes logo with a USB cable icon?

    http://firecore.com/sites/default/files/imagecache/large-500px/wysiwyg_imageuplo ad/144498/IMG11.56.29_09-04-2012.jpg
    What does it mean when my Apple TV displays the iTunes logo with a USB cable icon?

    You need to connect to iTunes via micro usb and restore
    http://support.apple.com/kb/HT4367

  • HT1430 I have an iphone 3GS, I went to back it up / update apps through my itunes. I did this, but a certain app I download wouldn't work on my phone as "my iphone software needed updating". So I did now I can't restore & my phone shows itunes logo with p

    I have an iphone 3GS, I went to back it up / update apps through my itunes. I did this, but a certain app I download wouldn't work on my phone as "my iphone software needed updating". So I did, now I can't restore & my phone shows itunes logo with plug?

    Happy to have been of help. Hope all goes smoothly.
    BTW, for the sake of others who may help you here, it's usually most polite if you mark the post that answered your question as being the one that "solves" it, not your own post. That's how people get points here, if a questioner marks their post as either "helpful" or "solving". It's not an issue for me, but for those just starting out in the forums it may be important to them. See:
    https://discussions.apple.com/static/apple/tutorial/mark.html
    and
    https://discussions.apple.com/static/apple/tutorial/reputation.html
    Regards.

  • Iphone while getting On showing itunes logo with usb connection

    Dear Sir,
    I was upaditng my iphone 4s for from IOS 5.1.1  to IOS 6.1.2 by connecting with a personnel hotspot wifi connection. While doing this my iphone got switch OFF and then automatically got ON and the showing " Itunes logo with usb connection with up arrow".
    Also i tried to switch OFF and ON 2  to 3 times but still showing same.
    Can you please assist me , what i have to do now, to get my Iphone ON as normal like before.
    Awaiting for your quick response,
    Thanks and Regards,
    Vishal Haswani.
    <Personal Information Edited By Host>

    Connect to iTunes on the computer you usually Sync with and “ Restore “...
    http://support.apple.com/kb/HT1414
    If necessary Place the Device into Recovery mode...
    http://support.apple.com/kb/HT1808
    Note on Recovery Mode:
    You may need to try this More than Once...
    Be sure to Follow ALL the Steps..

  • TS3694 my iphone 4s said it needed updating to ios7.2 and so far its displaying the itunes logo and saying plug into itunes so i tried updating with itunes and it keeps saying it has failed (3194)

    my iphone 4s said it needed updating to ios7.2 and so far its displaying the itunes logo and saying plug into itunes so i tried updating with itunes and it keeps saying it has failed (3194)

    Hello Amz_Bajwa,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    iTunes: Specific update-and-restore error messages and advanced troubleshooting
    http://support.apple.com/kb/TS3694#error3194
    Unable to contact the iOS software update server gs.apple.com
    Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
    Install the latest version of iTunes.
    Check security software and ensure that communication to gs.apple.com is allowed. Follow these stepsfor assistance with security software.
    Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow theadvanced iTunes Store troubleshooting steps to edit the hosts file or revert to a default hosts file. See "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information."
    Try to restore from another known-good computer and network.
    If the errors persist on another computer, the device may need service.
    Best of luck,
    Mario

  • HT4623 i updated my iphone but my screen now displays the itunes logo with the usb cable

    i updated my iphone but my screen now displays the itunes logo with the usb cable

    Recent photos may be in your Photo Stream or in your iCloud backup if you chose to enable those backups.
    If you were only backing up through iTunes and didn't complete a backup recently, then your photos are gone.
    ~Lyssa

  • HT201412 it shows itunes logo and usb cable with arrow after that it switch off itself

    iPAD shows itunes logo and usb cable with arrow after that it switch off itself

    If the Restore doesn't work, force your iPad into Recovery Mode:
    1. Turn off iPad
    2. Connect USB cable to computer; leave the other end alone
    3. Press and hold the Home button down and connect the docking end of cable to iPad
    4. Continue holding the Home button until you see the "Connect To iTune" screen
    5. Release the Home button
    6. Open iTune
    7. You should see "iTunes has detected an iPad in recovery mode"
    8. Use iTune to restore iPad
    Note: You need to be patient and repeat the above many times to recover your iPad

  • My ipod is displaying the itunes logo and a usb cord.  I've tried reseting it but I can't get it so do anything!

    My ipod is displaying the itunes logo and a usb cord.  I've tried resetting it but it didn't work.  Any suggestions?

    Your in DFU mood do this:
    iOS: Unable to update or restore
    Follow these steps to perform a recovery-mode restore on your iPhone, iPad, or iPod touch
    You may need to perform a recovery-mode restore if you experience any of the following situations on your iPhone, iPad, or iPod touch. The device:
    Displays the Apple logo with no progress bar or a stopped progress bar for over ten minutes.
    Restarts but never displays the Home screen.
    Is no longer recognized in iTunes after an update or restore did not complete.
    Automatically goes into recovery mode after having an issue while installing an update or performing a regular restore.
    How to perform a recovery-mode restore
    If your iPhone, iPad, or iPod touch is already showing the "Connect to iTunes" screen, please go to step 5.
    Connect your USB cable to your computer but not to the iPhone, iPad, or iPod touch until step 3.
    Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release the Sleep/Wake and Home buttons.
    While pressing and holding the Home button down, connect the USB cable to the iPhone, iPad, or iPod touch. The device should turn on.
    Continue holding the Home button until you see the Connect to iTunes screen. When this screen appears, you can release the Home button:
    Note: If the image of a battery appears, let the device charge for at least ten minutes to ensure that the battery has some charge, and then start with step 2 again. If you don't see the Connect to iTunes screen, try these steps 1 through 4 again.
    iTunes should automatically open and display the following message:
    "iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes."Note: If iTunes not open after two minutes, please open iTunes yourself.
    Use iTunes to restore the device.
    If you see the Connect to iTunes screen but the device does not appear in iTunes, follow these troubleshooting steps if you're using a Mac, or these steps for Windows computers.
    Additional Information
    Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup.

  • I click s/w update in ipad after few mints its screen turns to black and showing itunes logo..plz suggest wht to do

    i click s/w update in ipad after few mints its screen turns to black and showing itunes logo..plz suggest wht to do

    Do exactly what the screen is telling you to do. Connect the iPad to your computer and launch iTunes. You either have to update the software that way, or you have to restore the iPad because something went wrong with the update.

  • Itunes update locks phone to usb/itunes logo screen

    So for the past year whenever apple has an update it messes with my phone. This as I said first happened about a year ago. I updated my phone and in the middle of doing so itunes errored out and I was unable to continue with the update. My phone was not locked on the usb/itunes logo. itunes did not see the phone when I plugged it in and nothing worked. I called apple support and was on the phone with them off and on for most of the day. We uninstalled iTunes and reinstalled it, she had me deleting files from my computer that may cause a problem etc...finally when they couldn't figure out what was wrong I was told it was a hardware issue that was brought to the forfront of the OS since the update. (Not a happy camper at this point). Thankfully it was one day before my warranty was up and apple replaced the phone. The problem however now was I needed to backup my phone and update it again. When I did this I was still having the same issue as the old phone. It was locked on the usb/itunes screen. In complete frustration after having spent a good day trying to get my phone working while dealing with my apple withdrawl I plugged it into my home desktop computer. All of the sudden iTunes on that computer recognized that there is a computer that needs to be restored. I follow the prompts restore the phone to factory settings, connect it to my laptop when it is done and restore the phone with my personal backup. I still see people being told it is a hardware issue....fast forward one year and a couple updates later and this long process being repeated every time. The new OS is now coming out becuase of the new phone being released. I decide while at work to update my phone being impatient and not thinking I update it to only have the exact same thing happen again. Now I am without a phone all day as I am at work and only have my laptop with me. I have been frantically searching the internet for a solution when I see a suggestion that you move the usb cord to another port on your computer. (I have a couple but tend to just use the same one) I move the cord to a different usb port on the computer and what do you know but iTunes sees the phone, sees that it needs to be resotred and starts the process. So if you are having the same problem I am move the usb cord to another port and try it from there. I am not a professional but have a working knowlege of computers and wish with all my heart that apple would find out why it's doing this (I am one of many many people having this problem) instead of giving the same "it's a hardware issue". If that were true then I would not have been able to plug the same phone into the same computer with the same cords etc and have it work only when I moved to a different usb port. Clearly there is a glitch in the software of iTunes that is not seeing the phone in that particular port after the updates error out. Hope this helps others with this issue. For the record other than this updating issue that I have managed to work around and find a solution for I love my iPhone and all it can do. Maybe I can be an apple Genius now?

    Which version of iTunes are you using? Which version of OS 10.4?

  • HT1414 ipad 2 showing itunes logo

    when i was updating new app from itunes, my ipad freezed and shows itunes  logo indicated with wire.i tried to restore but itunes didnt recognizing the device.please help me out.my ios verson is 7.1

    Hello siva sai srinath,
    The following article provdies some useful troubleshooting steps that can help get your iPhone to reappear in iTunes.
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Cheers,
    Allen

  • HT201412 shows itunes logo and won't restore

    shows itunes logo and won't restore

    OK.  Thanks for sharing.
    Be sure to write back with any technical support question you may have and the troubleshooting steps you've taken thus far to try and resolve your issue.

  • My ipod touch screen displays the itunes logo and connecter wire

    my ipod is locked and i cannot get it to work. on the screen it displays the itunes logo and the connecting wire. i have tried updating, restarting, restoring, and nothing works. looking for a little help.

    Have you tried placing the iPod in Recovery mode and then restoring via iTunes?
    In the future, say what happens when you do various things, saying it does not work provides no information.

  • My iPod touch does not connect to my iMac, it just displays the iTunes logo and a USB connector on the screen?

    When I conect my iPod touch to my iMac. The screen on the iPod touch displays the iTunes logo and a picture of a USB connector. The iPod touch seems to be frozen in this state. can anybody help with this problem?

    iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X

  • I updated my ipod touch 5th gen to iOS 8.2 and left it but when i got back it was in recovery mode with a red iTunes logo and i plugged it into my computer to reset my ipod and it wouldn't do it what do i do?

    I updated my ipod touch 5th gen to iOS 8.2 and left it but when I got back it was in recovery mode with a red iTunes logo and I plugged it into my computer to reset my ipod and it wouldn't do it what do I do?

    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

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