IPads, iPhones connect to wifi but not internet

I recently installed Motorola SurfBoard SB6141 DOCSIS 3.0 Cable Modem connected to Airport Express. Macs connect to internet but iPads, iPhones do not. Both connect to wi-fi. Suggestions?

Hi there,
You may want to take a look at the troubleshooting steps found in the article below.
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
-Griff W.

Similar Messages

  • One wifi spot my iPhone connects to wifi but not internet. All other devices connect to internet.

    My iPhone connects to wifi just fine. When it does it connects to the internet just fine except in one location. My house. My MacBook Pro, my wife's iPhone and her iPad get on the internet there just fine. My Iphone's IP address it begins with a 10. At my house it occasionally will connect to the internet through wifi but I leave wifi off there because it is so intermitent.
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    Can you ping a website using either Network Utility or Terminal?

  • Wii U connects to WiFi but not Internet

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    Brand new IPad 2 user:  I am setting up unit right out of box. Can connect with my Verizon FIOS Wifi with IPad and have strong signal.
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    Stephen: The problem might be similar in your referred post, but it is not the same.
    I have a (more) similar problem, being that I CAN connect to my Airport Express (AE) via wifi, at least that is what the menubar and the "network settings" indicate, however while the phone indicates that I'm connected none of the phone's applications can access internet.
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    However, when I take my iPhone and MBP to my parents place (they don't have apple gear, but an old "Level One" Wi-Fi router), both internet and "Remote" works perfect.
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  • I can connect to WiFi but not the internet

    I am trying to connect a new IPad 2.  I have a Belkin router that is B+G+N.  I use WPA2 encryption and MAC filtering.  The IPAD's MAC address was entered into the router and when I provide the encryption key as the password I am able to connect to WiFi but not anything Internet related except for email.  When I type any URL in Safari it takes me to my router's management page.  In fact I can log into my router and manage it from my IPad but I can't connect to anything else.  I have 8 other computers/devices that connect to the router fine including two Apple Ipod touch's.  This has me baffled.

    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    Additional things to try.
    Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    If none of the above suggestions work, look at this link.
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130?tstart=60
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • My computer will connect to wifi but not the Internet

    My computer will connect to wifi but not the Internet. It's not a problem with my router because I've tried other devices on the same router and they work. I have also tried my computer on other routers and there is still no Internet connection. Does anyone know how to fix this?

    Hello Bmowat,
    Thank you for using Apple Support Communities!
    It sounds like you are able to successfully connect to your Wifi network, but cannot get internet access.
    I found this article for you named Wi-Fi: How to troubleshoot Wi-Fi connectivity found here http://support.apple.com/kb/HT4628?viewlocale=en_US
    This section in particular since you have Mountain Lion installed:
    OS X Mountain Lion v10.8.4 or later
    Use the Wireless Diagnostics application included with OS X Mountain Lion v10.8.4 and later to identify and resolve Wi-Fi issues. For further information, please see About Wireless Diagnostics.
    It is a built in troubleshooting tool to help diagnose and repair network issues and should help you resolve this issue.
    All the very best,
    Sterling

  • My Ipad is connected to wifi but won't update any apps, Facebook etc

    My Ipad is connected to wifi but won't update.  Can't update apps, and even Facebook will not update (Newsfeed).  Can anyone tell me how to fix this?  Thanks.

    Hello mjb32,
    We've an article which provides information and troubleshooting steps that can help get your WiFi connection working.
    iOS: Troubleshooting Wi-Fi networks and connections
    http://support.apple.com/kb/TS1398
    Cheers,
    Allen

  • HT1595 apple tv will connect to network but not internet

    apple tv will connect to network but not internet

    I have unplugged the apple TV but it still says noat connected. However, it has accessed some movies but when I try to purchase or download from say netflix, it cannot.

  • Im connected to wifi but the internet wont work?

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    Go to settings, then wifi. There, you can choose a wifi router and if needed, enter the password. You haven't provided any details in your post. Are you trying to connect to a home network?  A commercial network? 

  • IPhone connects to wifi but MacBook doesn't pick up the signal.

    iPhone connects to wifi but MacBook doesn't pick up the signal

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  • Tried to use iphone connecting to wifi but failed dispite password correct, cable connection ok, and even reset network setting in iphone. Anyone can help? KC

    Tried to use iphone connecting to wifi but failed dispite password correct, cable connection ok, and even reset network setting in iphone. Anyone can help?
    Kin Chi

    I get in now with the following procedures taken:
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  • When i try to connect my iPhone 4S into iTunes through wifi or USB it will not connect the other thing  is when i hook up my iPad into iTunes it will connect through wifi but not USB? Now is this a issue with my iPad and iPhone or is this iTunes?

    When i bought my iPhone and my iPad they both were on iOS 7.0.2 i updated them shortly after thinking the new iOS 7.0.4 was better. i see its not but they both worked great with iTunes before and after the update. My question is why is my iPhone not connecting to iTunes? it will not connect through USB or wifi and i know that the setting to do that is turned on. my iPad connects through iTunes through wifi but not USB. This isnt making any sense but i wanna know is this a iTunes issue? or is it my phone and iPad??

    This can sometimes be the result of a faulty/damaaged USB sync cable.  Do you have another cable you could test it out with?
    B-rock

  • HT1595 When I connect with my wifi it comes up as connected to wifi but not the Internet and all my other devices work except the Apple TV and I'm not sure what to do

    At first my Apple TV was stuck so I unplugged it and re plugged it so everything disappeared all my apps everything then when I tried hooking up to my Internet it said connected to wifi but cannot connect to the Internet so I'm not sure what that means or how to fix it

    GH
    When you say everything disappeared do you still have Computers and Settings icons?  Try rebooting the router  and apple tv with all cables out for 30 seconds.  Does it work eathernet connected if you can try that too?
    Jules

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    My iMac is connect to the wifi but not actually online, can anyone help?!

    Are you realy on Panther/10.3 still?
    Enter this in a Browser's url bar...
    17.149.160.49
    Does that take you to Apple?

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