IPCC/CCM and supported IP Phones
Can anyone point me in the right direction regarding IPCC and supported phones? Can other phones besides ciscos phone work with it? Also what phones in addition to the cisco phones will work with cisco's call manager?
The IPCC Compatibility Matrix lists all phones that are supported with IPCC. There are currently no non Cisco phones supported with IPCC.
http://www.cisco.com/application/pdf/en/us/guest/products/ps1844/c1609/ccmigration_09186a008031a0a7.pdf
Call Manager 5.0 also supports 3rd party SIP phones & softphones.
http://www.cisco.com/en/US/partner/products/sw/voicesw/ps556/products_administration_guide_chapter09186a0080530ff7.html
Also Tandberg makes a line of video phones that support SCCP or "Skinny" making them compatible with Call Manager's video telephony capabilities.
http://www.tandberg.net/products/video_telephony.jsp
Similar Messages
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i cant connect to wifi but my laptop can and my other phones can.ived done all the recommendations in ipad support but still cant connect..what else shall i do?
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
• Launch Settings app
• Tap on Wi-Fi
• Tap on the blue arrow of the Wi-Fi network that you connect to from the list
• In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
iOS 6 Wifi Problems/Fixes
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
Every time I try to buy and app it says that I need apple support. I have checked restrictions and restarted my phone. What do I do?
Do as the error message states and contact Apple Support. If there is a problem
with your iTunes account, that problem must be resolved before you can download
anything.
Start here:
http://www.apple.com/support/itunes/contact/
or
https://getsupport.apple.com/Issues.action -
When I try to purchase new app or update apps on iPad it tells me user name is disabled. I have done all the "tricks" from the tech support on phone and still not working.
Contact Apple Support
https://expresslane.apple.com/GetproductgroupList.action
Apple ID: "This Apple ID has been disabled for security reasons" alert appears
http://support.apple.com/kb/ts2446
Cheers, Tom -
In my network there are an cisco call manager and cisco gatekeeper.I added the gatekeeper on a CCM bacause of IP Phones can call ATA end points.I finished this task succesfully but there are a problem . When I call from IP phone to ATA endpoints I can not hear ringback tone but If I call from ATA end point to IP Phone I hear ringback tone . Please give me advice
You don't need a Gatekeeper for ATA. ATAs are commonly SCCP or SIP devices, these have no use of a GK. Only H.323 devices can make use of a GK.
Sent from Cisco Technical Support iPhone App -
HP Live Photo FAQ, Help, and Support
HP LIVE PHOTO
HP Live Photo app - available on iOS and Android devices
Make your photos come to life with HP Live Photo! HP Live Photo is a free, fun, and easy app for iOS and Android that lets you share your experiences with friends and family by creating photos that launch short personal videos on a smartphone or tablet.
Share your Live Photos with friends and family by printing, ordering prints from Snapfish (US only), and via Facebook or email.
For more information on HP Live Photo you can:
1. Watch this short video
2. visit the HP Live Photo app page.
To install the app:
iOS: App Store link Look in the Apple App Store for HP Live Photo. Available in English only at this time. Supports iOS 6.0 and above.
The app is designed for the iPhone, and can be run on the iPad2 and above and iPad Mini in 2X mode, and on the iPod Touch 5th generation. If you want to install the app on your iPad2 or above, do not filter for apps that are designed for the iPad in the app store.
Android: Google Play Store link. Available in English only at this time. Supported at this time only on the following devices:
HTC One
HTC OneX
Nexus 4
Samsung Galaxy S2
Samsung Galaxy S3
Samsung Galazy S3 Mini
Samsung Galaxy S4
Samsung Galazy S4 Mini
Samsung Galaxy Nexus
Samsung Galaxy NoteII
Sony Experia Z
You'll find the following Help and Support information below:
FAQ - Frequently Asked Questions
Help Printing Live Photos
Troubleshooting Help for Creating, Sharing, and Viewing Live Photos
How to get more Support
FAQ
Can I see an example of what the app does?
Yes. Watch this short video, and the HP Live Photo also app includes a video and an example Live Photo you can print and view from the Live Photo app. Go to Settings and scroll down to the Tools section and select “Print a Sample” to print the sample Live Photo and then view it with the app.
If I have a question about my Snapfish Live Photo order, who should I talk to? (US only)
When you place a Snapfish order from the Live Photo app, you will receive an order confirmation from Snapfish to your email address. Review that email to confirm your order and contact Snapfish if your order appears to be late or does not arrive, or you have questions about the quantities you receive after your order arrives. Check your spam folder if you don't see the Snapfish order confirmation email in your inbox. If you need assistance from Snapfish and cannot find your confirmation email, here is the US Snapfish Help and Support page.
What iOS devices support Live Photo?
The iPhone, iPad2 and later, and iPad Mini, and iPod Touch 5th generation on iOS 6.0 and above. The app runs in 2X mode on iPad devices. Currently, HP Live Photo is supported in the US in English only.
Do I need an iOS or Android device to both create and view Live Photos?
Yes. Currently Live Photos may only be created and viewed on iOS or Android devices at this time.
Can I use any video in Live Photo?
You may use any video recorded on your mobile device using the video function, up to 45 seconds in length. If the video is longer than 45s, the HP Live Photo app will allow you to select a 45 second or less segment from the video.
Where are the Live Photo videos saved when I create a Live Photo?
The videos for your Live Photos are saved over the internet to the cloud. The original video on your device is not affected or modified in any way. HP Live Photo is not a video backup solution, so be sure to save images and videos using your own storage solutions. The live photo videos are not saved to your Facebook account.
When I share a Live Photo via email or Facebook is the video included in the email or post?
No. Only the Live Photo is included in the email or Facebook post. The video is only accessed from the cloud when the HP Live Photo app is used to scan a Live Photo.
If I print a Live Photo to give to family/friends, how will the recipient know how to view it?
The HP Live Photo app allows you to choose between printing just the Live Photo itself, or printing the Live Photo and a set of simple instructions for your recipient on 4x6 or 5x7 photo paper. The instructions explain how to install the HP Live Photo app and view the Live Photo.
Can I share my Live Photos with anyone?
Yes. You can share with any friends/family using a live photo nametag. Even easier, if you log into Facebook from the Live Photo app your Facebook friends are automatically enabled to view any live photos you share with them without having to enter your Live Photo nametag.
What is a Live Photo Nametag?
A Live Photo nametag allows you to share live photos with friends and family who are not a Facebook friend. The Live Photo app will prompt you to create your own custom nametag. This nametag allows Live Photo users who are not your Facebook friends to view your live photos.
Your nametag is printed on the bottom right corner of all your live photos. When you share your live photo with someone who is not a Facebook friend, they can simply enter your nametag in the nametag field on the View screen of the Live Photo app, and then view any of your live photos you share with them. This is a one-time operation - once your friend or family member enters your live photo nametag they will be able to view any of your live photos. Anyone who is a Facebook friends can view your live photos w/out having to enter your nametag.
How do I print a Live Photo from an iOS device?
You can print Live Photos from the Live Photo app on your iOS device in the same way you print other photos on iOS, using the built-in iOS Airprint feature. Airprint supports a range of printers from HP and other companies. If you need help with Airprint, follow the steps in “How do I send a print job using Apple AirPrint?” section in these instructions.
How do I print a Live Photo from an Android device?
Printing from Android devices is supported via the HP ePrint app, and is currently only enabled for HP printers. (See the next section for printing to non-HP printers or printers not supported by the HP ePrint app.) The ePrint app must be installed separately from the Live Photo app, and supports all web-connected HP printers released in the past several years and many legacy HP printers. If the HP ePrint app is not installed on your Android device you will be prompted to install it when you select the Print option in the Live Photo app. For more information see the HP ePrint app in the Google Play store.
Note on HP ePrint app Activation: After the HP ePrint app completes installing you will be prompted by the HP ePrint app to Activate it. You do not have to complete the “Activation” step in the HP ePrint app to print to your local wi-fi connected HP printers. HP ePrint app Activation is only required if you wish to print to HP web-connected printers on your HP Connected or HP ePrintCenter account, over an internet connection.
Once the HP ePrint app is installed, when you select Print from the Live Photo app the HP ePrint app will be automatically launched w/the live photo displayed and ready to print. All you have to do is select an HP printer on your wi-fi network, ensure you have photo paper inserted, and hit print.
Can I print from my Android device to non-HP printers and HP printers that the ePrint app does not support?
Yes. There are some third-party printing apps available for Android devices in the Google Play store (one example is Printershare). If your HP printer is not supported by the HP ePrint app, or if your HP printer compatible is not compatible with the HP ePrint app, you may be able to use a third-party print app to print your HP live photos.
Send the photo to yourself via the Share via email option from Live Photo. Then open the email on your phone and tap on the photo when it displays after downloading. Select the Android Menu option and choose Share. Your print app should appear on the Share list. Select the print app and complete your print as you normally do using that app.
Can I print Live Photos from my computer?
Yes. Simply share your photo via email from the Live Photo app to your own email address and then open the email and print the live photo as you normally do from your computer. You can print live photos from your computer to any printer you have attached to it that supports photo printing.
Can I print Live Photos on plain paper?
Always print Live Photos on photo paper to provide the necessary color, saturation, and depth for the best Live Photo experience. You may have success printing on plain paper, but results will be much less predictable.
Do I need a Facebook account to use HP Live Photo?
Viewing: No. A Facebook account is not required to view live photos using the Live Photo app.
Creating: No. A Facebook account is not required to create Live Photos. You can create and share them using your Live Photo Nametag. However: If you create live photos without logging into Facebook, we cannot make your live photos available to you in the Live Photo app on other devices. Any live photos you create on a device using just a Live Photo nametag will be added to your Live Photo gallery and available on other devices if you sign into the app using Facebook.
Do I need an internet connection to use this app?
Yes, HP Live photo requires an internet connection for launch/use.
I played the introduction video in the app but why is there no sound – what’s wrong?
Make sure that you have sound enabled on your iOS device...if you are set to virbrate mode you will not hear audio with the video.
How can I provide feedback on Live Photo features that I’d like added or changed?
In the HP Live Photo app, select Settings and scroll down to the Send Feedback option. We would love to hear from you! Note that this option is for feedback and is not monitored for support questions. For support questions see the
Printing Live Photos, Troubleshooting, and Support sections below.
I am having an issue with the HP Live Photo app – where can I get help?
See the Printing Live Photos and Troubleshooting sections below. If you can’t find what you need and would like to contact HP Live Photo support, see the Support section below.
PRINTING LIVE PHOTOS
Always print Live Photos on photo paper to provide the necessary color, saturation, and depth for the best Live Photo experience.
You can print from your iOS device on 4x6 or 5x7 photo paper using Airprint if you have an Airprint compatible printer.
You can print from your Android device on 4x6 or 5x7 photo paper via the HP ePrint app if you have an HP wireless/Ethernet connected printer.
Printing Live Photos shared via email on an iPhone/iPad using Airprint:
Long-press on the image in the email and select “Save Image” from the pop-up list of options and select the Save option.
Go to your Camera Roll and open the image.
Ensure you have 4x6 or 5x7 photo paper in your printer’s photo paper tray, or main tray if you do not have a separate photo paper tray, select the Action icon and choose the Print option.
If you need help with Airprint, follow the steps in “How do I send a print job using Apple AirPrint?” section in these instructions
More information on Airprint:
- HP Airprint support forum discussion thread: Click here.
- All Airprint enabled printers: http://support.apple.com/kb/HT4356
Printing Live Photos shared via email on an Android device (requires HP printer):
Tap on the image in the email to open the image.
While viewing the image, select Menu>Share
Select the HP ePrint app as the share target, or another print app that you prefer to use if you have one installed. If you select another print app, complete the print as you normally do.
If you select the HP ePrint app it will open displaying the image – select Print in the HP ePrint app to print the image. Ensure you have 4x6 or 5x7 photo paper in your printer’s photo paper tray, or main tray if you do not have a separate photo paper tray, and select either 4x6 or 5x7 print size in the HP ePrint app settings.
More information on the HP ePrint mobile app.
HP ePrint mobile app FAQs: http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c01923321
Printing Live Photos shared via email on PC and Mac:
You can also use the Email option to send a Live Photo to yourself, open the email on your computer and save and print the photo as you normally print photos on your computer.
On a PC, right-click on the photo in the email and select the Save option.
On a Mac, see this information.
If you need additional help printing photos from your PC, Click here.
Printing Live Photos shared via Facebook:
It’s usually easiest to save the photo from Facebook and then print it on your computer or device.
Computer: Select the photo and select “Options>Download” to save the photo to your computer.
Mobile: Long-press on the photo and select “Save Photo” to save the photo to your device.
After saving the Live Photo print it as you normally print on your computer or device.
Printing Photos Directly from Facebook on Your Computer:
You may also want to try the HP Facebook Photo and Album printing option to print live photos from Facebook shares.
However, it may be simpler to save and print the photo from your computer or device using a process that you are more familiar with.
https://apps.facebook.com/hpprint/
TROUBLESHOOTING
Create:
Can I change the images that the app pulled from the video for the Live Photo?
It is not possible to directly select a specific frame of the video to print as the Live Photo. You can try the refresh button in the upper-right corner of the “Choose Image” screen to re-scan your video.
What can I do if the HP Live Photo app is unable to find an image in my video for the Live Photo?
The most likely reason for not finding an appropriate image to print for the Live Photo is that the content of the video does not provide enough contrast. For example, a video of a white dog walking on the sidewalk, or black dog walking on asphalt. The best way to try to resolve this issue is to shoot the video with more lighting to increase the contrast. You can also try to include a few “still shots” in the video where camera and subject movement is minimized.
What if I don’t want to share the entire video?
After you select your video, you can use standard iOS video trim functions within the HP Live Photo app to choose your desired begin and end points.
What if my video is longer than 45 seconds?
The HP Live Photo app will display the video trim controls automatically with a 45 second segment selected so you can choose what portion of the video to include.
Can I use a video from another source?
HP Live Photo currently only supports videos created on your iOS device.
It’s taking a very long time to save my Live Photo project. What can I do to speed it up?
Saving the project requires uploading both the video clip and the photo, and completing several tasks in the cloud to link the Live Photo to the video. Depending on the length of your video and the speed of your internet upload connection (which can vary significantly over time), this can take several minutes.
If you are on Wi-Fi and the save is taking more than five minutes or not completing, try changing to 3G or 4G, which usually have faster upload speeds than home or public Wi-Fi connections. (Data charges may apply.) You can also try using a shorter video clip. (If you are interested, you can use services like www.speedtest.net to test your Wi-Fi and 3G/4G upload speeds.)
How do I view or share Live Photos I’ve already created?
Select the Live Photos option (icon looks like a small stack of photos) in the Live Photo app to view the Live Photos you have created. Select one of them to view the photo and choose a print or share option.
How do I delete a Live Photo from my list of saved Live Photos?
iOS: Go to the Live Photo tab and slide your finger left-to-right on the Live Photo you want to delete. A “Delete” button will appear – select it to delete the photo.
Android: Select the Live Photo icon (at the top of the Live Photo app, looks like a stack of photos) to view your live photos. Long press on a live photo a context menu will appear with Delete and Share options. Select the Delete option.
Share
I’m having problems printing a Live Photo that was shared to me.
See the Printing Live Photos section above for general information and assistance with printing HP Live Photos.
Can I use the app to view a Live Photo on my computer screen?
Yes. If you share the Live Photo via email or Facebook, recipients can use the HP Live Photo app to view the Live Photo on screen and see the video. Results can be affected by the monitor display resolution and type, as well as ambient lighting.
My friend doesn’t have an iOS or Android device. Can I share my Live Photo with her?
At this time an iOS or Android device is required to view the videos associated with your Live Photos.
I just need the viewing instruction sheet – how can I print that?
Go into app Settings and scroll down and select the “Print Instructions” option. If you prefer not to print the instructions on 4x6 or 5x7 media, remove photo media from the photo tray before you send the print.
View:
I have a Live Photo that does not play when I view it through the HP Live Photo app. What’s wrong?
Below are some reasons why this could occur:
The photo is not an HP Live Photo. Look for the small blue icon of a bird in the lower-right corner of the photo to confirm it is a Live Photo.
The person who created the Live Photo must be either one of your Facebook friends, or you must connect to them by entering their nametag (printed on the bottom-right of the live photo) in the View screen in the Live Photo app.
The Live Photo needs to be printed on photo paper for best results.
Ensure sufficient light is available for viewing, and minimize any glare or shadows on the photo.
The creator of the Live Photo may have deleted the Live Photo project from their app. Contact them to confirm it is still available.
An internet connection that is too slow/unstable.
Can I view Live Photos with other augmented reality apps?
No. HP Live Photo requires the HP Live Photo app to view the images and display the video.
SUPPORT
If you are unable to find an answer to your question in the FAQ, Printing Live Photos, and Troubleshooting sections above, you can get support via email for the HP Live Photo application at the following email address:
[email protected]
To ensure a quick resolution of your support question, please provide:
A clear subject line - e.g., “Live Photo – printing problem”
A complete description of your problem – what you are trying to do and what is going wrong.
What iOS mobile device you are using
Your printer make/model
Note that we do not have the necessary information to provide support for photo printing on non-HP printers.
I am an HP employee.Connybelle wrote:
My HP Photosmart 5514 is set up on wireless. It will not let me print a picture from my computer. No matter what I do, it tells me to insert a memory card. I want to print what is in my pictures on the computer. Any ideas?
If you're trying to print from your computer to your printer via wireless, you have a basic printing question...You can get help for those types of questions in this forum:
http://h30434.www3.hp.com/t5/Printing-Issues-Troubleshooting/bd-p/PostPrint
I am an HP employee. -
I was syncing my phone to itunes and then my phone automatically locked and now it won't turn back on but when i plug it into a charger it makes the charging sound.
Hi lemmag17,
If your iPhone doesn't appear to be responding or turning on, you may find the following article helpful:
iOS: Not responding or does not turn on
http://support.apple.com/kb/ts3281
Regards,
- Brenden -
A list of supported Android Phones for Cisco Jabber Client.
Hi there,
I opened a discussion before about the Cisco Jabber Client for Android phones.
This product from Cisco is only official support bij a several mobile Android telephones. (very poor)
As everyone knows is that the mobile market is continious in development. Since a half year the official support phone list is still the same, but a lot of new Adroid phones are now on the market.
It's even so worse that some of the Cisco supported phones, are not available anymore in the market.
- Samsung Galaxy S2 becomes a Samsung Galaxy S3
- Samsung Galaxy TAB is still there
- Samsung Galaxy S (are not available anymore) The S1 or S Plus are now becoming the Samsung Galaxy S Advanced.
At what are the alternatives?
Still the list on the documentation is out-dated.
See:
Samsung Galaxy S International (GT-I9000) with Android operating system (OS) Version 2.2.1 or 2.3
Samsung Galaxy Tab International (GT-P1000) with Android 2.2.1 or 2.3
Samsung Galaxy S II (AT&T) with Android 2.3
To use Cisco Jabber for Android on the Samsung Galaxy S device, it is important that you upgrade your handset OS to Android Version 2.2.1 or 2.3. See the manufacturer/carrier site for more information about how to update the OS on your device. Minor voice quality issues may be experienced depending on the device used.
So hopefully Cisco is still working on the Cisco Jabber solution, and a lot of mobile Android phones will be supported so the road to success will be open.
Hopefully someone can help me to list of tested and supported phones (Official bij Cisco)
Kind regards,
EdgarThe official list of tested Android phones is what you've already discovered. With the next release of Cisco Jabber for Android, I'm sure it will be updated.
While the official list of what we tested is short, the client will work on many Android devices and TAC will provide support if you run into technical issues; provided the issue is with the Cisco Jabber client itself, and not with the OS of the manufacturer.
If there is a specific Android phone you are looking to have officially tested by Cisco, PM me with that information and I'll work with you to see what we can do to get it added. -
Updated my iphone 3gs to the 5 ios and now my phone wont read my sim card when i reacticate it
updated my iphone 3gs to the 5 ios and now my phone wont read my sim card when i reactivate it.
Every time i connect it to itunes all it says is "There is no SIM card installed in the iphone you are attempting to activate." Even thought there is a sim card connected in my phone.Is the SIM from a supported carrier?
Is the device carrier locked, officially unlocked, or hacked to be unlocked?
Has the SIM been reseated? If not, try that.
Also, basic troubleshooting is reset, restart, restore. Has any of that been tried? -
Help! i accidently interrupted my iphone upgrade to ioS 6 and now my phone wont turn on completely. it just keeps showing the apple. it also wont register with itunes...i have tried turning it off and restarting it multiple times but nothing is working. HELP!
hey man, i feel your pain... here's my story and i'm pretty sure this will work for you... on the 19th of september i went to upgrade ios 6 and paused it about 1/10 through... when i plugged my phone up at night the screen was at the normal lock screen.. when i woke up at 10:30 am i went to check my phone and the screen appeared as an apple logo with a progression bar about 6/10 full.. it didn't seem to be progressing any more, but i guess that was only because it was so slow trying to download over wifi because it had all night to finish downloading.. anyways i needed to check my texts and the time so i held down the lock button and the phone turned off during the download.. when i tried to turn it on the apple logo would appear like normal trying to boot up.. then it would fade away and cut off.. then seconds later try to turn on again, by itself, repeatedly for hours on september 20. i tried restarting it (holding lock and home button down 10-15 seconds) but the problem with that is that the phone was already trying to turn on itself so it never would restart correctly... (continued turning on and off by itself).. i went to verizon and they said my phone is screwed.. go to apple if you wanna pay.. i called apple support and a lady helped me out here's the solution that worked after hours of thinking my phone is totally screwed.. when the phone is dark and cut off.. press and hold the home button before you plugin your sync cable to your usb port.. (have itunes up and ready) continue holding the home button and plugin the sync cable.. still holding the button, wait for a message from itunes appear that says it recognizes your device in recovery mode.. press ok.. the screen on your iphone should be a snyc cable and and arrow pointing to an itunes symbol... from there it is pretty self explanatory.. you will need to restore and update your phone from there which should be an option after you press ok... it takes awhile.. your phone will then go through one, or maybe a few progression bars (it may vary, not sure).. while your itunes will be restoring software & firmware.. when everything is done on itunes and your phone.. your phone should boot right up!!! reply if you have any more questions.. i'm so glad i resolved my issue today.. good luck!
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I downloaded iOS 8.2 on my iPhone 5s 32 GB and now my phone won't connect to the iTunes store, and my iTunes Match is turned off and won't turn back on... I'm trying to log in from Settings > iTunes & App Store... not working... I have reset the phone twice, tried via cell service, and rebooted my wireless router..
As per the Apple iCloud status page, they are having issues. Do not make changes at your end.
https://www.apple.com/support/systemstatus/
Edit -
My new Ipad 3 cannot connect to WIFI even it has a full bar of reception. In the same location, my Windows 7 PC and Andorid Smart phone can connect to the same WIFI without any issues. How can I fix it? Without WIFI, the WIFI only IPAD is nearly useless. If it cannot be fixed, can I get a replacement for IPad 2?
Take it to an Apple Store for evaluation. If defective, you'll get a replacement.
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Cheers, Tom -
Can I share one iTunes account for my iPad and two I phones? If so, how can I get the purchased apps and music on all three devices? How do I sync all the devices to have the same music and apps?
You can set up an iCloud account on each one (the SAME iCloud account using the same AppleID on each) and then sync via iCloud.
http://support.apple.com/kb/HT5262\
However, an iCloud backup nor sync contains purchased content - that is available for redownload from the iTunes and App stores (so no need to waste iCloud space storing it for you).
So, for purchased content, you will have to download it on each device - just use the same AppleID and download each item on each device.
Without a computer to aid the sync'ing, downloading the purchased content on each device is the only way.
P.S audiobooks cannot be re-downloaded once purchased (all other content can be), so without a computer to save, store and move the audiobook files around, you will only be able to put those on one device - the one you first purchase it on. -
I got my iPhone 4 yesterday. I almost immediately had issues with it. I contacted Apple and was told to do a restore via iTunes online. I completed the restore and now my phone has an iTunes logo on it with an arrow pointing at the logo and a picture of a USB cable beneath the arrow. I can't get the phone to do anything else and I can't contact support because my phone isn't working. Can someone please tell me what I'm doing wrong? I listed the operating system below as "Other OS" because I don't know what operating system I have.
you do as the logo suggests: connect your iPhone to your computer and restore using iTunes.
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I have an I pad2, an iMac desktop(2012) and an I phone 5, how do I get them all to be able to face time with each other, do I need different email addresses, use the phone number, or the sim number in the iPad ? Any help gratefully received !!
Graham,
For the iPad, iMac you need to create verifyible e-mail addresses created with one of the providers such as Yahoo, Gmail,etc. For the iphone you should use it's phone number, but an e-mail could be used for it too. If you want to associate these e-mail addresses with a single ID, I'm including a link to give you info about how you can do that. Read it carefully, as it can be a bit confusing.
http://support.apple.com/kb/HE68
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