IPCC Express IP Address change

Dear Networkers,
We have IPCC Express 5.0(2) Installed but not yet integrated with any CCM. (New installation).
We need to chnage the IP address of the IPCC Express Server. Is there any method or document to follow ? or is simple as any other Windows Server?
Thanks In advance.
Best Regards.

Go to page 11-38
http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_5_0/maintenance/admin/crs501ag.pdf
Joe

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(end e-mail)

I just want to join you in this request.
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P.S.: Please add your name if you agree with Jeremy.

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Michael,
thanks for your prompt reply!
I tried to test the voice monitoring with a supervisors desktop.
After starting the monitoring, it took a few seconds. Then a pop up window appears stating an error message, that the monitoring session isn't working.
The message is actually in German, so I am afraid I can't give you the exact wording.
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Hi @Naksain,
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Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

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Hi Behrang,
Go to your Safari menu bar click Safari / Preferences then select the Security tab. Click: Show Cookies
Delete all Google / Gmail related cookies.
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Open a Finder window. Select your Home folder in the Sidebar on the left. It has a small house icon. Now on the right open the Library folder, then the Caches folder, then com.apple.Safari folder.
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please find the attachment for your reference..
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Jneklason wrote:
~snip~
I know this email is confusing and really hard to understand...perhaps now you will know how i've been feeling--lost and confused with all the mis-information, with a hit and miss phone, and out of time with all the 1 1/2 hr to 2 hrs EACH wasted on this issue.
On top of all this, I can't even find out how to file a complaint with anyone higher up than Customer Service.
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