IPCC Express - Recording ALL outbound calls
Is it possible for the IPCC express server to keep a record of ALL outbound calls instead of just the ones the supervisor chooses? How?
Hi, guys.
Finally I've confugured my cheme.
I found my audio files .
I have added voice contact workflow to CAD-BE agent instead of CAD Agent. It was my mistake. When i do the same steps at CAD Agent - I saw raw files at C:\Programm Files\Cisco\Desktop_Audio folder.
But they all has *.RAW 1KB size. Is it correct ? I've talked over 1 min and only 1KB Any ideas ?
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thanks for your help ...http://www.bingsoftware.com/mpmac.htm
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IPCC Express-record call after waiting timeout end e-mail
I have IPCC Express 3.5.2. I have successfully created a script that enables recording a message when either a wait timeout occurs and then the user selects to leave a message. There is a maximum time limit on the recording. As long as the user stays online long enough during the recording fort he max timer to expire I can save the file and send out an e-,mail with this attached.
My question is how do detect hang-up then save the file and send the e-mail when a caller hangs up before the max time out has expired?You need to use the On Exception GoTo and Clear Exception steps.
An Example:
Start
...logic...
On Exception (contactInactiveException) GoTo RecordingException
Recording
--Successful
----Label: Recording Exception
----Clear Exception: RecordingException
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End
The On Exception Goto watches for the caller hanging up. If they do, it moves the script to the label instead of going to the end. You must have the Clear Exception step to then clear the exception and move on. -
Hi all,
I know, that similar issues has been discussed a few times - but unfortunately it seems that my issue is a bit different...
I run a IPCC express premium cluster and want to set up an agent based recording for some of my hotlines.
The configuration of my voice application, the IPCC script and the workflow settings are clear.
And I am also be aware, that in case of using VLANs, I have to use appropriate LAN cards which supports the promiscuous mode. (I verified this function with the NICQ.exe tool and with a packet capture app).
My actual problem is described as follows:
When I receive an incoming call at my test hotline's agent, I go off-hook. At the same time, CAD shows with a little red icon, that this call gets recorded and at my recording / monitor server, two files has been created. (<file name>.To.Raw.tmp and (<file name>.From.Raw.tmp with 0kB each).
After going on-hook, the file names has been changed to (<file name>.To.Raw and (<file name>.From.Raw with 1kB in size (or in more detail: 24Bytes).
All postings or documentations regarding this issue I read so far stated that there is obviously an issue that the RTP packets are not able to pass the TCP/IP stack at the CAD client and therefore not able to "reach" the CAD application.
But I tested it in two different szenarios:
1) With a hard phone (7961) connected to a desktop (SPAN to PC port enabled).
(Different Voice and Data VLAN)
2) With an IP Communicator at the CADs Notebook.
In both cases, I can sniffer all RTP packets between the agents phone and the callers phone at the agents PC. And I am also able to replay this VoIP stream.
But even though, I can't see any RTP packets sending from the CADs PC to the monitoring server...
To me it looks like, the CAD are not able to resend this stream to it's monitoring server (even if there is "some" communication between these both, because it creates these 24Byte files based on each call...)
Has anyone an idea?
Thanks in advance,
JoachimMichael,
thanks for your prompt reply!
I tried to test the voice monitoring with a supervisors desktop.
After starting the monitoring, it took a few seconds. Then a pop up window appears stating an error message, that the monitoring session isn't working.
The message is actually in German, so I am afraid I can't give you the exact wording.
But it says that the supervisor desktop cannot receive speech from the agents IP Phone.
And after it, there are some explanations about some possible causes.
(E.g. Agents IP phone is not connected with agents PC. Or incompatible LAN card. No SPAN port configuration. Wrong VoIP monitor server...)
But as far as I can judge, everything from the above mentioned possible hints has been configured correctly.
Do you have an idea, how I can check, that every CAD related configuring is correct?
Thanks again,
Joachim -
Adding *67 to all outbound calls NOT in my contacts?
Sorry if this is a redundant question, I could not find an answer on a search...is there any way to either block caller ID, or automatically insert a *67 when calling numbers NOT in my contacts? Thanks.
I know I can do that, but would like to have some way to do it automatically. I use my phone for both personal and work, and customers I call are not in my contacts, so it would be extremely helpful to have a way that when I call a number that's not in my contacts, that it automatically inserts a *67, or some other way to blcok outbound caller ID. I think the blackbery can do it, I was just curious if the iPhone can...but it sounds like it's not an option.
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How can I implement originating a call to the outside iand then have it wait until the caller picks up then play a prompt?
Currently I can Place a Call to an outside line however the script progresses once the call has been placed and not when it has been picked up. This results in an error in the script and the caller hears "We are experiencing etc etc"
Any suggestions would be welcomed.
Thanks
CarlHi
There's a way to retrieve user info from the directory based on CLI (see here :https://supportforums.cisco.com/message/3023611#3023611) if your version of UCCX supports HTTP requests... however the info you're asking for can't be retrieved by any of the normal steps you might expect to find that in.
Regards
Aaron -
In UCCE TCD table how to indentify inbound and outbound call records.
Hi
I'm using TCD table to build custom report. I would like to know is there any flag to differentiate Inbound and outbound call records in TCD table.
Please advice.. I would be much appreciated.
Thanks
Regards,
ParamHi Geoff and David
Thanks you very much for your reply.
I have used "PeripheralID" to classify the call.
Thanks
Regards,
Param -
How to record a call log of ALL the calls?
I'd like to record ALL the numbers I called and that called me, without limitations. Is it possible?
Is there any app that does that?
Thanks.
MassimoSorry guys, but what I'm looking for is exactly to avoid relying on my carrier (btw, I'm in Italy, and for privacy reasons the carriers, stupid enough, don't give you the full list with the complete numbers).
The call log exists locally on the Iphone (the recents list/tab), I just want the option to make it unlimited with the possibility to record it in a file (ideally exportable into different formats).
I know there are odd implications in making this available to 3rd parties through an API, but I think Apple should do this and market it as a big differentiator. -
IPCC Enterprise: Outbound calls priority over inbound calls
How can I get outbound calls presented to the agents in SG-A even though there are calls queued to SG-A ?
My customer wish to service callbacks before queued calls.
To me it looks like the dialer doesn't issue the reservation call quick enough to get the agent reserved before the queueing mechanism is grabbing him.
Thanks
/ClausThe reason inbound calls take priority is because they are queued.
With personal callbacks, we try to reserve the agent even if it is currently busy so we have an opportunity to queue them.
With preview and predictive, we check the skill group once every 2 seconds and only attempt to reserve agents to see if there are available agents. So we won't attempt to reserve an agent if agents are busy with inbound calls. So if you have inbound calls queued up for a skill group that share the same agent pool as the outbound skill group, then those agents will likely be kept too busy with inbound calls. The Dialer won't try to make a reservation request if no agents are available and so there won't be an opportunity to add the calls to queue.
With Transfer to IVR campaigns, you can queue and route customer calls to agents. This would give you more flexibility, but there are some pros and cons.
PROS
You can make smart decisions in the routing script whether it is marked as Answering Machine or Live Voice.
You don't tie up an agent in reservation call waiting to find a customer.
You can prioritize the dialer calls over inbound calls in the scripting.
CONS
Customers will likely spend some time in queue, and may drop out.
The scripting to throttle calls is a little trickier.
The campaign reports and Dialer Detail records no longer tell you whether the call was handled by an agent or not. They stop tracking once the call is sent to the IVR. You only have the inbound call Termination Call Detail records and the inbound skill group and call type to track what happened ot the transfer to IVR calls.
David -
I am looking for App, which can do automatically record all the incoming & outgoing calls & later on same conversation should be whatsapp or emailed.
I actually figured it out...... this was the answer:
dial-peer voice 1 pots
destination-pattern 1..........
no digit-strip
port 0/0/0
forward-digits all -
Not all my outbound calls g.711?
hi
have added a new region device pool etc to callmanager..have noticed on some of my new phones that some of the outbound calls show up as g.711 which is correct and other as g.729..not sure why this is as new gateway is in same device pool as new phones and callmanager is set to use g.711 within this region and g.729 to other regions..feel its something on the gateway or am i missing somethingSometimes some calls don't match any configured dial-peers and use default dial-peer. Default dial peer always uses g729.
Also, it is possible that remote phone configured for g729 region uses your gateway for outbound calls.
useful commands:
show voice call status - shows which dial-peers are matching.
show call active voice id - shows complete information about the call -
Outbound Call in Cisco Finesse
Anybody please help what all configuration to be done in Finesse to do the outbound calls.
I am using Cisco UCCX 10.0, in which i have both the option for Cisco CAD and Finesse. When i run a outbound campaign its coming as an incoming call in Finesse.
When i answer the call, its showing the error "Unable to communicate with Enterprise Server. Outbound option not available".
Please help how to enable the outbound controls in FinesseThis is ineed the case, from RN (somewhat cryptic :-) ):
Cisco Finesse
Cisco Finesse is the next generation browser-based agent and supervisor desktop for Unified CCX. Finesse is an alternative to Cisco Agent Desktop, Cisco Supervisor Desktop, and Cisco Desktop Administrator. Finesse is available with Enhanced and Premium license packages and provides typical inbound voice contact center functionality. It supports Unified Communications Manager-based silent monitoring and workflow-based recording with MediaSense and Work Force Optimization (WFO).
Chris -
In IPCC express,last 4 month report i;m not getting in historical report. in report it shows blank.
Hi all,
we are using IPCC express 5.0 with high availability and call manager 6.0.
Now i;m facing an issue in historical reports.i'm not getting last 4 month reportin the historical report and the report is blank.
when i troubleshooted, i checked for filter in scheduler file, logs and i couldn;t find any issues in that.
i observed in datastore control center, agent, historical, repository status is stopped in publisher and replication status also stopped. i tried to start it but it stopped again.
as per customer information, also agent phones are communicating with standby server not with publisher for last 4 months.
so i'suspect it is database replication problem for long time that is why i;m getting the report also for these 4 months.
please find the attachment for your reference..
please anybody can help me in this..
thanks in advance..Jneklason wrote:
~snip~
I know this email is confusing and really hard to understand...perhaps now you will know how i've been feeling--lost and confused with all the mis-information, with a hit and miss phone, and out of time with all the 1 1/2 hr to 2 hrs EACH wasted on this issue.
On top of all this, I can't even find out how to file a complaint with anyone higher up than Customer Service.
I hate to tell you this, but you didn't write an email. You wrote a discussion post on the Verizon Wireless Community forum which is a public peer to peer forum. Unfortunately since you didn't mark your post as a question, the VZW reps that roam this community won't ever see your post. Before you re-post it, don't. Duplicate posts get removed from the community.
I see there were several missteps both by the reps and yourself in your post. First you should have insisted on returning the phone within the 14 day return policy period. Second which Samsung Galaxy mini model did you purchase? The S3 mini or the S4 mini? Did you do any research prior to deciding on this device. The reps at that time deflected the easiest course of action, by trying to get you to replace the phone under insurance instead of returning the phone. The Early Edge payment option requires the current phone on the line using the early Edge must be returned to Verizon Wireless. Did you once considered going to a third party site like Swappa to purchase a gently used device for your daughter? -
CISCO IPCC EXPRESS - E-MAIL SUBSYSTEM PROVISION
We have read that, to provision the e-mail subsystem in a Cisco IPCC Express environment, we have to complete the following steps.
1. From the Cisco Unified CCX Administration menu bar, choose Subsystems > eMail. The eMail Configuration web page opens.
2. Use this web page to specify the following fields:
- Mail Server: A fully-qualified e-mail server name.
- eMail Address: An existing fully qualified e-mail address for the administrative account.
What kind of permissions need the administrative account? Exhange Administratior permissions? Because the customer don't like the idea of giving us a user with the possibility of controlling all the e-mail of his firm.
Do we really need it???? Thank you very much.I typically tell the customer's Exchange team that I need them to accept unauthenticated SMTP transport from the CCX server IP address(es). I believe [read: haven't had to do it myself in a while] there are settings in Exchange 2003 on the virtual SMTP server where it will accept unathenticated mail for it's own domain from. Exchange 2007/2010 is a different animal that I haven't had to do first-hand yet. I have been lazy and just have an Exchange resource call the customer and talk them through it.
-
Outbound call failing with cause code 57
Hi,
our outbound calls to some numbers getting failed with cause code 57 and in ccsip messages i am getting 403 forbidden.
i tried to change the payload type to 97 which was 98 but no success.
the called number is 9-8955900
the calling number is 8062300
can any one help me..
the ccsip messages and ccapi inout debug is..
509022: *Jan 8 14:23:20.513: :FEATURE_VSA attributes are: feature_name:0,featur e_time:1255632752,feature_id:53127
509023: *Jan 8 14:23:20.513: //678454/xxxxxxxxxxxx/CCAPI/ccIFCallSetupRequestPr ivate:
SPI Call Setup Request Is Success; Interface Type=9, FlowMode=1
509024: *Jan 8 14:23:20.513: //678454/xxxxxxxxxxxx/CCAPI/ccCallSetContext:
Context=0x4AC5D304
509025: *Jan 8 14:23:20.517: //678454/xxxxxxxxxxxx/CCAPI/cc_api_call_connected:
Interface=0x48D4E620, Data Bitmask=0x0, Progress Indication=NULL(0),
Connection Handle=0
509026: *Jan 8 14:23:20.517: //678454/xxxxxxxxxxxx/CCAPI/cc_api_call_connected:
Call Entry(Connected=TRUE, Responsed=TRUE, Retry Count=0)
509027: *Jan 8 14:23:20.537: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
INVITE sip:[email protected]:5060 SIP/2.0
Via: SIP/2.0/TCP 192.168.12.190:5060;branch=z9hG4bK6aded64034252
From: "Asif CIPC" <sip:[email protected]>;tag=2524413~70e9433b-1d79-44ae-9a16- 09a52be377c5-22878662
To: <sip:[email protected]>
Date: Wed, 08 Jan 2014 14:02:15 GMT
Call-ID: [email protected]
Supported: timer,resource-priority,replaces
Min-SE: 1800
User-Agent: Cisco-CUCM8.6
Allow: INVITE, OPTIONS, INFO, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY
CSeq: 101 INVITE
Expires: 180
Allow-Events: presence
Supported: X-cisco-srtp-fallback
Supported: Geolocation
Cisco-Guid: 2031538944-0000065536-0000027607-3188500672
Session-Expires: 1800
P-Asserted-Identity: "Asif CIPC" <sip:[email protected]>
Remote-Party-ID: "Asif CIPC" <sip:[email protected]>;party=calling;screen=yes; privacy=off
Contact: <sip:[email protected]:5060;transport=tcp>
Max-Forwards: 70
Content-Type: application/sdp
Content-Length: 240
v=0
o=CiscoSystemsCCM-SIP 2524413 1 IN IP4 192.168.12.190
s=SIP Call
c=IN IP4 192.168.33.5
t=0 0
m=audio 17706 RTP/AVP 18 101
a=rtpmap:18 G729/8000
a=ptime:20
a=fmtp:18 annexb=no
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
509028: *Jan 8 14:23:20.553: //-1/7916D3000000/CCAPI/cc_api_display_ie_subfield s:
cc_api_call_setup_ind_common:
cisco-username=3064
----- ccCallInfo IE subfields -----
cisco-ani=3064
cisco-anitype=0
cisco-aniplan=0
cisco-anipi=0
cisco-anisi=1
dest=8955900
cisco-desttype=0
cisco-destplan=0
cisco-rdie=FFFFFFFF
cisco-rdn=
cisco-rdntype=0
cisco-rdnplan=0
cisco-rdnpi=-1
cisco-rdnsi=-1
cisco-redirectreason=-1 fwd_final_type =0
final_redirectNumber =
hunt_group_timeout =0
509029: *Jan 8 14:23:20.553: /
ASICO-DAM#/-1/7916D3000000/CCAPI/cc_api_call_setup_ind_common:
Interface=0x48667600, Call Info(
Calling Number=3064,(Calling Name=)(TON=Unknown, NPI=Unknown, Screening=User, Passed, Presentation=Allowed),
Called Number=8955900(TON=Unknown, NPI=Unknown),
Calling Translated=FALSE, Subscriber Type Str=Unknown, FinalDestinationFlag=T RUE,
Incoming Dial-peer=1, Progress Indication=NULL(0), Calling IE Present=TRUE,
Source Trkgrp Route Label=, Target Trkgrp Route Label=, CLID Transparent=FALS E), Call Id=678455
509030: *Jan 8 14:23:20.553: //-1/7916D3000000/CCAPI/ccCheckClipClir:
In: Calling Number=3064(TON=Unknown, NPI=Unknown, Screening=User, Passed, Pre sentation=Allowed)
509031: *Jan 8 14:23:20.553: //-1/7916D3000000/CCAPI/ccCheckClipClir:
Out: Calling Number=3064(TON=Unknown, NPI=Unknown, Screening=User, Passed, Pr esentation=Allowed)
509032: *Jan 8 14:23:20.553: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
509033: *Jan 8 14:23:20.553: :cc_get_feature_vsa malloc success
509034: *Jan 8 14:23:20.553: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
509035: *Jan 8 14:23:20.553: cc_get_feature_vsa count is 13
509036: *Jan 8 14:23:20.553: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
509037: *Jan 8 14:23:20.553: :FEATURE_VSA attributes are: feature_name:0,featur e_time:1255634768,feature_id:53128
509038: *Jan 8 14:23:20.553: //678455/7916D3000000/CCAPI/cc_api_call_setup_ind_ common:
Set Up Event Sent;
Call Info(Calling Number=3064(TON=Unknown, NPI=Unknown, Screening=User, Passe d, Presentation=Allowed),
Called Number=8955900(TON=Unknown, NPI=Unknown))
509039: *Jan 8 14:23:20.557: //678455/7916D3000000/CCAPI/cc_process_call_setup_ ind:
Event=0x48EE6200
509040: *Jan 8 14:23:20.557: //-1/xxxxxxxxxxxx/CCAPI/cc_setupind_match_search:
Try with the demoted called number 8955900
509041: *Jan 8 14:23:20.561: //678455/7916D3000000/CCAPI/ccCallSetContext:
Context=0x476E35D0
509042: *Jan 8 14:23:20.561: //678455/7916D3000000/CCAPI/cc_process_call_setup_ ind:
>>>>CCAPI handed cid 678455 with tag 1 to app "_ManagedAppProcess_Default"
509043: *Jan 8 14:23:20.561: //678455/7916D3000000/CCAPI/ccCallProceeding:
Progress Indication=NULL(0)
509044: *Jan 8 14:23:20.565: //678455/7916D3000000/CCAPI/ccCallSetupRequest:
Destination=, Calling IE Present=TRUE, Mode=0,
Outgoing Dial-peer=20, Params=0x476E4AE0, Progress Indication=NULL(0)
509045: *Jan 8 14:23:20.565: //678455/7916D3000000/CCAPI/ccCheckClipClir:
In: Calling Number=8062301(TON=Unknown, NPI=Unknown, Screening=User, Passed, Presentation=Allowed)
509046: *Jan 8 14:23:20.565: //678455/7916D3000000/CCAPI/ccCheckClipClir:
Out: Calling Number=8062301(TON=Unknown, NPI=Unknown, Screening=User, Passed, Presentation=Allowed)
509047: *Jan 8 14:23:20.565: //678455/7916D3000000/CCAPI/ccCallSetupRequest:
Destination Pattern=.T, Called Number=8955900, Digit Strip=FALSE
509048: *Jan 8 14:23:20.565: //678455/7916D3000000/CCAPI/ccCallSetupRequest:
Calling Number=8062301(TON=Unknown, NPI=Unknown, Screening=User, Passed, Pres entation=Allowed),
Called Number=8955900(TON=Unknown, NPI=Unknown),
Redirect Number=, Display Info=Asif CIPC
Account Number=3064, Final Destination Flag=TRUE,
Guid=7916D300-0001-0000-0000-6BD7BE0CA8C0, Outgoing Dial-peer=20
509049: *Jan 8 14:23:20.565: //678455/7916D3000000/CCAPI/cc_api_display_ie_subf ields:
ccCallSetupRequest:
cisco-username=3064
----- ccCallInfo IE subfields -----
cisco-ani=8062301
cisco-anitype=0
cisco-aniplan=0
cisco-anipi=0
cisco-anisi=1
dest=8955900
cisco-desttype=0
cisco-destplan=0
cisco-rdie=FFFFFFFF
cisco-rdn=
cisco-rdntype=0
cisco-rdnplan=0
cisco-rdnpi=-1
cisco-rdnsi=-1
cisco-redirectreason=-1 fwd_final_type =0
final_redirectNumber =
hunt_group_timeout =0
509050: *Jan 8 14:23:20.569: //678455/7916D3000000/CCAPI/ccIFCallSetupRequestPr ivate:
Interface=0x48667600, Interface Type=3, Destination=, Mode=0x0,
Call Params(Calling Number=8062301,(Calling Name=Asif CIPC)(TON=Unknown, NPI= Unknown, Screening=User, Passed, Presentation=Allowed),
Called Number=8955900(TON=Unknown, NPI=Unknown), Calling Translated=FALSE,
Subscriber Type Str=Unknown, FinalDestinationFlag=TRUE, Outgoing Dial-peer=20 , Call Count On=FALSE,
Source Trkgrp Route Label=, Target Trkgrp Route Label=, tg_label_flag=0, Appl ication Call Id=)
509051: *Jan 8 14:23:20.569: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
509052: *Jan 8 14:23:20.569: :cc_get_feature_vsa malloc success
509053: *Jan 8 14:23:20.569: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
509054: *Jan 8 14:23:20.569: cc_get_feature_vsa count is 14
509055: *Jan 8 14:23:20.569: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
509056: *Jan 8 14:23:20.569: :FEATURE_VSA attributes are: feature_name:0,featur e_time:1255629840,feature_id:53129
509057: *Jan 8 14:23:20.569: //678456/7916D3000000/CCAPI/ccIFCallSetupRequestPr ivate:
SPI Call Setup Request Is Success; Interface Type=3, FlowMode=1
509058: *Jan 8 14:23:20.573: //678456/7916D3000000/CCAPI/ccCallSetContext:
Context=0x476E4A90
509059: *Jan 8 14:23:20.573: //678455/7916D3000000/CCAPI/ccSaveDialpeerTag:
Outgoing Dial-peer=20
509060: *Jan 8 14:23:20.577: //678456/7916D3000000/CCAPI/cc_api_call_proceeding :
Interface=0x48667600, Progress Indication=NULL(0)
509061: *Jan 8 14:23:20.585: //678456/7916D3000000/SIP/Msg/ccsipDisplayMsg:
Sent:
INVITE sip:[email protected]:5060 SIP/2.0
Via: SIP/2.0/UDP 172..XX.XX.XX:5060;branch=z9hG4bK67CD11AE
Remote-Party-ID: "Asif CIPC" <sip:[email protected]>;party=calling;screen=ye s;privacy=off
From: "Asif CIPC" <sip:[email protected]>;tag=EA475228-24AE
To: <sip:[email protected]>
Date: Wed, 08 Jan 2014 14:23:20 GMT
Call-ID: [email protected]
Supported: timer,resource-priority,replaces,sdp-anat
Min-SE: 1800
Cisco-Guid: 2031538944-0000065536-0000027607-3188500672
User-Agent: Cisco-SIPGateway/IOS-12.x
Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIF Y, INFO, REGISTER
CSeq: 101 INVITE
Timestamp: 1389191000
Contact: <sip:[email protected]:5060>
Expires: 180
Allow-Events: telephone-event
Max-Forwards: 69
Session-Expires: 1800
Content-Type: application/sdp
Content-Disposition: session;handling=required
Content-Length: 274
v=0
o=CiscoSystemsSIP-GW-UserAgent 5380 1731 IN IP4 172..XX.XX.XX
s=SIP Call
c=IN IP4 172..XX.XX.XX
t=0 0
m=audio 19502 RTP/AVP 18 101
c=IN IP4 172..XX.XX.XX
a=rtpmap:18 G729/8000
a=fmtp:18 annexb=yes
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
a=ptime:20
509062: *Jan 8 14:23:20.589: //678455/7916D3000000/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 100 Trying
Via: SIP/2.0/TCP 192.168.12.190:5060;branch=z9hG4bK6aded64034252
From: "Asif CIPC" <sip:[email protected]>;tag=2524413~70e9433b-1d79-44ae-9a16- 09a52be377c5-22878662
To: <sip:[email protected]>
Date: Wed, 08 Jan 2014 14:23:20 GMT
Call-ID: [email protected]
CSeq: 101 INVITE
Allow-Events: kpml, telephone-event
Server: Cisco-SIPGateway/IOS-12.x
Content-Length: 0
509063: *Jan 8 14:23:20.605: //678456/7916D3000000/SIP/Msg/ccsipDisplayMsg:
Received:
SIP/2.0 100 Trying
Via: SIP/2.0/UDP 172..XX.XX.XX:5060;branch=z9hG4bK67CD11AE
Call-ID: [email protected]
From: "Asif CIPC"<sip:[email protected]>;tag=EA475228-24AE
To: <sip:[email protected]>
CSeq: 101 INVITE
Content-Length: 0
509064: *Jan 8 14:23:20.677: //678456/7916D3000000/SIP/Msg/ccsipDisplayMsg:
Received:
SIP/2.0 403 Forbidden
Via: SIP/2.0/UDP 172..XX.XX.XX:5060;branch=z9hG4bK67CD11AE
Record-Route: <sip:10.205.20.50:5060;transport=udp;lr>
Call-ID: [email protected]
From: "Asif CIPC"<sip:[email protected]>;tag=EA475228-24AE
To: <sip:[email protected]>;tag=sbc0804k7h28358
CSeq: 101 INVITE
Reason: Q.850;cause=57;text="bearer capability not authorized"
Warning: 399 - "SoftX3000 R601-CCU Rel POS:[3103] Release from CR"
Content-Length: 0
509065: *Jan 8 14:23:20.677: //678456/7916D3000000/CCAPI/cc_api_call_disconnect ed:
Cause Value=57, Interface=0x48667600, Call Id=678456
509066: *Jan 8 14:23:20.677: //678456/7916D3000000/CCAPI/cc_api_call_disconnect ed:
Call Entry(Responsed=TRUE, Cause Value=57, Retry Count=0)
509067: *Jan 8 14:23:20.681: //678455/7916D3000000/CCAPI/ccCallReleaseResources :
release reserved xcoding resource.
509068: *Jan 8 14:23:20.681: //678456/7916D3000000/CCAPI/ccCallSetAAA_Accountin g:
Accounting=0, Call Id=678456
509069: *Jan 8 14:23:20.681: //678456/7916D3000000/CCAPI/ccCallDisconnect:
Cause Value=57, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect C ause=57)
509070: *Jan 8 14:23:20.681: //678456/7916D3000000/CCAPI/ccCallDisconnect:
Cause Value=57, Call Entry(Responsed=TRUE, Cause Value=57)
509071: *Jan 8 14:23:20.681: //678456/7916D3000000/CCAPI/cc_api_call_disconnect _done:
Disposition=0, Interface=0x48667600, Tag=0x0, Call Id=678456,
Call Entry(Disconnect Cause=57, Voice Class Cause Code=0, Retry Count=0)
509072: *Jan 8 14:23:20.685: //678456/7916D3000000/CCAPI/cc_api_call_disconnect _done:
Call Disconnect Event Sent
509073: *Jan 8 14:23:20.685: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:
509074: *Jan 8 14:23:20.685: :cc_free_feature_vsa freeing 4AD76408
509075: *Jan 8 14:23:20.685: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:
509076: *Jan 8 14:23:20.685: vsacount in free is 13
509077: *Jan 8 14:23:20.685: //678455/7916D3000000/CCAPI/ccCallDisconnect:
Cause Value=57, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect C ause=0)
509078: *Jan 8 14:23:20.689: //678455/7916D3000000/CCAPI/ccCallDisconnect:
Cause Value=57, Call Entry(Responsed=TRUE, Cause Value=57)
509079: *Jan 8 14:23:20.693: //678455/7916D3000000/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 403 Forbidden
Via: SIP/2.0/TCP 192.168.12.190:5060;branch=z9hG4bK6aded64034252
From: "Asif CIPC" <sip:[email protected]>;tag=2524413~70e9433b-1d79-44ae-9a16- 09a52be377c5-22878662
To: <sip:[email protected]>;tag=EA475298-106E
Date: Wed, 08 Jan 2014 14:23:20 GMT
Call-ID: [email protected]
CSeq: 101 INVITE
Allow-Events: kpml, telephone-event
Server: Cisco-SIPGateway/IOS-12.x
Reason: Q.850;cause=57
Content-Length: 0
509080: *Jan 8 14:23:20.693: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Sent:
ACK sip:[email protected]:5060 SIP/2.0
Via: SIP/2.0/UDP 172..XX.XX.XX:5060;branch=z9hG4bK67CD11AE
From: "Asif CIPC" <sip:[email protected]>;tag=EA475228-24AE
To: <sip:[email protected]>;tag=sbc0804k7h28358
Date: Wed, 08 Jan 2014 14:23:20 GMT
Call-ID: [email protected]
Max-Forwards: 70
CSeq: 101 ACK
Allow-Events: telephone-event
Content-Length: 0
509081: *Jan 8 14:23:20.709: //678454/xxxxxxxxxxxx/CCAPI/ccCallDisconnect:
Cause Value=0, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Ca use=0)
509082: *Jan 8 14:23:20.709: //678454/xxxxxxxxxxxx/CCAPI/ccCallDisconnect:
Cause Value=0, Call Entry(Responsed=TRUE, Cause Value=0)
509083: *Jan 8 14:23:20.709: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
ACK sip:[email protected]:5060 SIP/2.0
Via: SIP/2.0/TCP 192.168.12.190:5060;branch=z9hG4bK6aded64034252
From: "Asif CIPC" <sip:[email protected]>;tag=2524413~70e9433b-1d79-44ae-9a16- 09a52be377c5-22878662
To: <sip:[email protected]>;tag=EA475298-106E
Date: Wed, 08 Jan 2014 14:02:15 GMT
Call-ID: [email protected]
Max-Forwards: 70
CSeq: 101 ACK
Allow-Events: presence
Content-Length: 0
509084: *Jan 8 14:23:20.713: //678455/7916D3000000/CCAPI/cc_api_call_disconnect _done:
Disposition=0, Interface=0x48667600, Tag=0x0, Call Id=678455,
Call Entry(Disconnect Cause=57, Voice Class Cause Code=0, Retry Count=0)
509085: *Jan 8 14:23:20.717: //678455/7916D3000000/CCAPI/cc_api_call_disconnect _done:
Call Disconnect Event Sent
509086: *Jan 8 14:23:20.717: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:
509087: *Jan 8 14:23:20.717: :cc_free_feature_vsa freeing 4AD77748
509088: *Jan 8 14:23:20.717: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:
509089: *Jan 8 14:23:20.717: vsacount in free is 12
509090: *Jan 8 14:23:20.721: //678454/xxxxxxxxxxxx/CCAPI/cc_api_call_disconnect _done:
Disposition=0, Interface=0x48D4E620, Tag=0x0, Call Id=678454,
Call Entry(Disconnect Cause=0, Voice Class Cause Code=0, Retry Count=0)
509091: *Jan 8 14:23:20.721: //678454/xxxxxxxxxxxx/CCAPI/cc_api_call_disconnect _done:
Call Disconnect Event Sent
509092: *Jan 8 14:23:20.721: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:
509093: *Jan 8 14:23:20.721: :cc_free_feature_vsa freeing 4AD76F68
509094: *Jan 8 14:23:20.721: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:
509095: *Jan 8 14:23:20.721: vsacount in free is 11
509096: *Jan 8 14:23:20.725: //-1/xxxxxxxxxxxx/CCAPI/ccIFCallSetupRequestPrivat e:
Interface=0x48D4E620, Interface Type=9, Destination=0.0.0.0, Mode=0x0,
Call Params(Calling Number=,(Calling Name=)(TON=Unknown, NPI=Unknown, Screeni ng=Not Screened, Presentation=Allowed),
Called Number=(TON=Unknown, NPI=Unknown), Calling Translated=FALSE,
Subscriber Type Str=, FinalDestinationFlag=FALSE, Outgoing Dial-peer=0, Call Count On=FALSE,
Source Trkgrp Route Label=, Target Trkgrp Route Label=, tg_label_flag=0, Appl ication Call Id=)
509097: *Jan 8 14:23:20.725: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
509098: *Jan 8 14:23:20.725: :cc_get_feature_vsa malloc success
509099: *Jan 8 14:23:20.725: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
509100: *Jan 8 14:23:20.729: cc_get_feature_vsa count is 12
509101: *Jan 8 14:23:20.729: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
509102: *Jan 8 14:23:20.729: :FEATURE_VSA attributes are: feature_name:0,featur e_time:1255632752,feature_id:53130
509103: *Jan 8 14:23:20.729: //678457/xxxxxxxxxxxx/CCAPI/ccIFCallSetupRequestPr ivate:
SPI Call Setup Request Is Success; Interface Type=9, FlowMode=1
509104: *Jan 8 14:23:20.729: //678457/xxxxxxxxxxxx/CCAPI/ccCallSetContext:
Context=0x4AC5D1C4
509105: *Jan 8 14:23:20.729: //678457/xxxxxxxxxxxx/CCAPI/cc_api_call_connected:
Interface=0x48D4E620, Data Bitmask=0x0, Progress Indication=NULL(0),
Connection Handle=0
509106: *Jan 8 14:23:20.729: //678457/xxxxxxxxxxxx/CCAPI/cc_api_call_connected:
Call Entry(Connected=TRUE, Responsed=TRUE, Retry Count=0)
509107: *Jan 8 14:23:20.753: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
INVITE sip:[email protected]:5060 SIP/2.0
Via: SIP/2.0/TCP 192.168.12.190:5060;branch=z9hG4bK6adee3e42a498
From: "Asif CIPC" <sip:[email protected]>;tag=2524415~70e9433b-1d79-44ae-9a16- 09a52be377c5-22878662
To: <sip:[email protected]>
Date: Wed, 08 Jan 2014 14:02:15 GMT
Call-ID: [email protected]
Supported: timer,resource-priority,replaces
Min-SE: 1800
User-Agent: Cisco-CUCM8.6
Allow: INVITE, OPTIONS, INFO, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY
CSeq: 101 INVITE
Expires: 180
Allow-Events: presence
Supported: X-cisco-srtp-fallback
Supported: Geolocation
Cisco-Guid: 2031538944-0000065536-0000027608-3188500672
Session-Expires: 1800
P-Asserted-Identity: "Asif CIPC" <sip:[email protected]>
Remote-Party-ID: "Asif CIPC" <sip:[email protected]>;party=calling;screen=yes; privacy=off
Contact: <sip:[email protected]:5060;transport=tcp>
Max-Forwards: 70
Content-Type: application/sdp
Content-Length: 240
v=0
o=CiscoSystemsCCM-SIP 2524415 1 IN IP4 192.168.12.190
s=SIP Call
c=IN IP4 192.168.33.5
t=0 0
m=audio 17932 RTP/AVP 18 101
a=rtpmap:18 G729/8000
a=ptime:20
a=fmtp:18 annexb=no
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
509108: *Jan 8 14:23:20.769: //-1/7916D3000000/CCAPI/cc_api_display_ie_subfield s:
cc_api_call_setup_ind_common:
cisco-username=3064
----- ccCallInfo IE subfields -----
cisco-ani=3064
cisco-anitype=0
cisco-aniplan=0
cisco-anipi=0
cisco-anisi=1
dest=8955900
cisco-desttype=0
cisco-destplan=0
cisco-rdie=FFFFFFFF
cisco-rdn=
cisco-rdntype=0
cisco-rdnplan=0
cisco-rdnpi=-1
cisco-rdnsi=-1
cisco-redirectreason=-1 fwd_final_type =0
final_redirectNumber =
hunt_group_timeout =0
509109: *Jan 8 14:23:20.769: //-1/7916D3000000/CCAPI/cc_api_call_setup_ind_comm on:
Interface=0x48667600, Call Info(
Calling Number=3064,(Calling Name=)(TON=Unknown, NPI=Unknown, Screening=User, Passed, Presentation=Allowed),
Called Number=8955900(TON=Unknown, NPI=Unknown),
Calling Translated=FALSE, Subscriber Type Str=Unknown, FinalDestinationFlag=T RUE,
Incoming Dial-peer=1, Progress Indication=NULL(0), Calling IE Present=TRUE,
Source Trkgrp Route Label=, Target Trkgrp Route Label=, CLID Transparent=FALS E), Call Id=678458
509110: *Jan 8 14:23:20.769: //-1/7916D3000000/CCAPI/ccCheckClipClir:
In: Calling Number=3064(TON=Unknown, NPI=Unknown, Screening=User, Passed, Pre sentation=Allowed)
509111: *Jan 8 14:23:20.773: //-1/7916D3000000/CCAPI/ccCheckClipClir:
Out: Calling Number=3064(TON=Unknown, NPI=Unknown, Screening=User, Passed, Pr esentation=Allowed)
509112: *Jan 8 14:23:20.773: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
509113: *Jan 8 14:23:20.773: :cc_get_feature_vsa malloc success
509114: *Jan 8 14:23:20.773: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
509115: *Jan 8 14:23:20.773: cc_get_feature_vsa count is 13
509116: *Jan 8 14:23:20.773: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
509117: *Jan 8 14:23:20.773: :FEATURE_VSA attributes are: feature_name:0,featur e_time:1255634768,feature_id:53131
509118: *Jan 8 14:23:20.773: //678458/7916D3000000/CCAPI/cc_api_call_setup_ind_ common:
Set Up Event Sent;
Call Info(Calling Number=3064(TON=Unknown, NPI=Unknown, Screening=User, Passe d, Presentation=Allowed),
Called Number=8955900(TON=Unknown, NPI=Unknown))
509119: *Jan 8 14:23:20.773: //678458/7916D3000000/CCAPI/cc_process_call_setup_ ind:
Event=0x48EE6200
509120: *Jan 8 14:23:20.777: //-1/xxxxxxxxxxxx/CCAPI/cc_setupind_match_search:
Try with the demoted called number 8955900
509121: *Jan 8 14:23:20.777: //678458/7916D3000000/CCAPI/ccCallSetContext:
Context=0x476D5190
509122: *Jan 8 14:23:20.777: //678458/7916D3000000/CCAPI/cc_process_call_setup_ ind:
>>>>CCAPI handed cid 678458 with tag 1 to app "_ManagedAppProcess_Default"
509123: *Jan 8 14:23:20.777: //678458/7916D3000000/CCAPI/ccCallProceeding:
Progress Indication=NULL(0)
509124: *Jan 8 14:23:20.781: //678458/7916D3000000/CCAPI/ccCallSetupRequest:
Destination=, Calling IE Present=TRUE, Mode=0,
Outgoing Dial-peer=20, Params=0x476DCE60, Progress Indication=NULL(0)
509125: *Jan 8 14:23:20.781: //678458/7916D3000000/CCAPI/ccCheckClipClir:
In: Calling Number=8062301(TON=Unknown, NPI=Unknown, Screening=User, Passed, Presentation=Allowed)
509126: *Jan 8 14:23:20.781: //678458/7916D3000000/CCAPI/ccCheckClipClir:
Out: Calling Number=8062301(TON=Unknown, NPI=Unknown, Screening=User, Passed, Presentation=Allowed)
509127: *Jan 8 14:23:20.785: //678458/7916D3000000/CCAPI/ccCallSetupRequest:
Destination Pattern=.T, Called Number=8955900, Digit Strip=FALSE
509128: *Jan 8 14:23:20.785: //678458/7916D3000000/CCAPI/ccCallSetupRequest:
Calling Number=8062301(TON=Unknown, NPI=Unknown, Screening=User, Passed, Pres entation=Allowed),
Called Number=8955900(TON=Unknown, NPI=Unknown),
Redirect Number=, Display Info=Asif CIPC
Account Number=3064, Final Destination Flag=TRUE,
Guid=7916D300-0001-0000-0000-6BD8BE0CA8C0, Outgoing Dial-peer=20
509129: *Jan 8 14:23:20.785: //678458/7916D3000000/CCAPI/cc_api_display_ie_subf ields:
ccCallSetupRequest:
cisco-username=3064
----- ccCallInfo IE subfields -----
cisco-ani=8062301
cisco-anitype=0
cisco-aniplan=0
cisco-anipi=0
cisco-anisi=1
dest=8955900
cisco-desttype=0
cisco-destplan=0
cisco-rdie=FFFFFFFF
cisco-rdn=
cisco-rdntype=0
cisco-rdnplan=0
cisco-rdnpi=-1
cisco-rdnsi=-1
cisco-redirectreason=-1 fwd_final_type =0
final_redirectNumber =
hunt_group_timeout =0
509130: *Jan 8 14:23:20.785: //678458/7916D3000000/CCAPI/ccIFCallSetupRequestPr ivate:
Interface=0x48667600, Interface Type=3, Destination=, Mode=0x0,
Call Params(Calling Number=8062301,(Calling Name=Asif CIPC)(TON=Unknown, NPI= Unknown, Screening=User, Passed, Presentation=Allowed),
Called Number=8955900(TON=Unknown, NPI=Unknown), Calling Translated=FALSE,
Subscriber Type Str=Unknown, FinalDestinationFlag=TRUE, Outgoing Dial-peer=20 , Call Count On=FALSE,
Source Trkgrp Route Label=, Target Trkgrp Route Label=, tg_label_flag=0, Appl ication Call Id=)
509131: *Jan 8 14:23:20.785: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
509132: *Jan 8 14:23:20.785: :cc_get_feature_vsa malloc success
509133: *Jan 8 14:23:20.785: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
509134: *Jan 8 14:23:20.785: cc_get_feature_vsa count is 14
509135: *Jan 8 14:23:20.785: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
509136: *Jan 8 14:23:20.785: :FEATURE_VSA attributes are: feature_name:0,featur e_time:1255629840,feature_id:53132
509137: *Jan 8 14:23:20.789: //678459/7916D3000000/CCAPI/ccIFCallSetupRequestPr ivate:
SPI Call Setup Request Is Success; Interface Type=3, FlowMode=1
509138: *Jan 8 14:23:20.789: //678459/7916D3000000/CCAPI/ccCallSetContext:
Context=0x476DCE10
509139: *Jan 8 14:23:20.789: //678458/7916D3000000/CCAPI/ccSaveDialpeerTag:
Outgoing Dial-peer=20
509140: *Jan 8 14:23:20.793: //678459/7916D3000000/CCAPI/cc_api_call_proceeding :
Interface=0x48667600, Progress Indication=NULL(0)
509141: *Jan 8 14:23:20.801: //678459/7916D3000000/SIP/Msg/ccsipDisplayMsg:
Sent:
INVITE sip:[email protected]:5060 SIP/2.0
Via: SIP/2.0/UDP 172..XX.XX.XX:5060;branch=z9hG4bK67CE197B
Remote-Party-ID: "Asif CIPC" <sip:[email protected]>;party=calling;screen=ye s;privacy=off
From: "Asif CIPC" <sip:[email protected]>;tag=EA475304-26C5
To: <sip:[email protected]>
Date: Wed, 08 Jan 2014 14:23:20 GMT
Call-ID: [email protected]
Supported: timer,resource-priority,replaces,sdp-anat
Min-SE: 1800
Cisco-Guid: 2031538944-0000065536-0000027608-3188500672
User-Agent: Cisco-SIPGateway/IOS-12.x
Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIF Y, INFO, REGISTER
CSeq: 101 INVITE
Timestamp: 1389191000
Contact: <sip:[email protected]:5060>
Expires: 180
Allow-Events: telephone-event
Max-Forwards: 69
Session-Expires: 1800
Content-Type: application/sdp
Content-Disposition: session;handling=required
Content-Length: 274
v=0
o=CiscoSystemsSIP-GW-UserAgent 9218 9584 IN IP4 172..XX.XX.XX
s=SIP Call
c=IN IP4 172..XX.XX.XX
t=0 0
m=audio 16868 RTP/AVP 18 101
c=IN IP4 172..XX.XX.XX
a=rtpmap:18 G729/8000
a=fmtp:18 annexb=yes
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
a=ptime:20
509142: *Jan 8 14:23:20.805: //678458/7916D3000000/SIP/Msg/ccsipDisplayMsg:
Sent:
509163: *Jan 8 14:23:20.945: //678458/7916D3000000/CCAPI/cc_api_call_disconnect _done:
Call Disconnect Event Sent
509164: *Jan 8 14:23:20.945: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:
509165: *Jan 8 14:23:20.945: :cc_free_feature_vsa freeing 4AD77748
509166: *Jan 8 14:23:20.945: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:
509167: *Jan 8 14:23:20.945: vsacount in free is 12
509168: *Jan 8 14:23:32.517: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
OPTIONS sip:172..XX.XX.XX:5060 SIP/2.0
Via: SIP/2.0/UDP 10.205.20.50:5060;branch=z9hG4bKhs8ak5845ch42p7cff35k1ap3T02677
Call-ID: isbchh12748fcsk155w58p151kks36fww24s@SoftX3000
From: <sip:172..XX.XX.XX:5060>;tag=sbc0806pa8fp7w7
To: <sip:172..XX.XX.XX>
CSeq: 1 OPTIONS
Max-Forwards: 70
Content-Length: 0
509169: *Jan 8 14:23:32.525: //678460/495AB05FB187/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 200 OK
Via: SIP/2.0/UDP 10.205.20.50:5060;branch=z9hG4bKhs8ak5845ch42p7cff35k1ap3T02677
From: <sip:172..XX.XX.XX:5060>;tag=sbc0806pa8fp7w7
To: <sip:172..XX.XX.XX>;tag=EA4780CC-582
Date: Wed, 08 Jan 2014 14:23:32 GMT
Call-ID: isbchh12748fcsk155w58p151kks36fww24s@SoftX3000
Server: Cisco-SIPGateway/IOS-12.x
CSeq: 1 OPTIONS
Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIF Y, INFO, REGISTER
Allow-Events: telephone-event
Accept: application/sdp
Supported: timer,resource-priority,replaces,sdp-anat
Content-Type: application/sdp
Content-Length: 170
v=0
o=CiscoSystemsSIP-GW-UserAgent 8937 2437 IN IP4 172..XX.XX.XX
s=SIP Call
c=IN IP4 192.168.33.5
t=0 0
m=audio 0 RTP/AVP 18 0 8 9 4 2 15 3
c=IN IP4 192.168.33.5
u all
and the config is
voice service voip
ip address trusted list
ipv4 172.XX.XX.XX 255.255.255.255
dtmf-interworking rtp-nte
allow-connections h323 to h323
allow-connections h323 to sip
allow-connections sip to h323
allow-connections sip to sip
no supplementary-service h450.2
no supplementary-service h450.3
no supplementary-service h225-notify cid-update
redirect ip2ip
h323
session transport udp
h245 tunnel disable
sip
session transport tcp
rel1xx disable
registrar server expires max 3600 min 3500
transport switch udp tcp
redirect contact order best-match
asymmetric payload full
g729 annexb-all
voice class codec 1
codec preference 1 g711alaw
codec preference 2 g711ulaw
codec preference 3 g729r8
codec preference 4 g729br8
and the dial-peer through the calls will go out is
dial-peer voice 20 voip
description ***TO-OUT***
translation-profile outgoing OUT-SIP
destination-pattern .T
progress_ind progress enable 8
rtp payload-type cisco-codec-fax-ack 112
rtp payload-type nte 97
session protocol sipv2
session target ipv4:10.205.20.50:5060
session transport udp
voice-class codec 1
voice-class sip bind control source-interface FastEthernet0/0
voice-class sip bind media source-interface FastEthernet0/0
dtmf-relay rtp-nte
no vadHi Nadeem,
our setup is like
vpn link
call manager ------head office(router)----------------------------------brach router(gateway)------------------ip phone(branch)
The call flow is
sip
IP Phone---->brach GW-------------->call manager------------------>branch GW------------------->ITSP
there is no subscriber at branch side, so the outbound call should travel to call manager at head office and then get exit from branch gateway to ITSP through sip line.
Maybe you are looking for
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