IPCC Peripheral Gateway Install Question

I have an instance of IPCC Enterprise that consists of a progger server (Peripheral Gateway, Router/Logger), an HDS server, a Cisco IP-IVR server, and a CAD server. We have two peripheral gateways on the progger server connecting it to the IVR and to Cisco Call Manager. We'd now like to connect this instance of ICM to a different Call Manager cluster. To do this, we built out a seperate server to install the peripheral gateway software that will be used to connect ICM to the new Call Manager cluster. Here's the question: What ICM setup/executables do I run on the new peripheral gateway server to get all the components needed for it to function as a peripheral gateway? Do you just run the ICM setup and choose only specific modules? I havent' done this yet and haven't found a reference for doing such a thing. Any help would be much appreciated. Thanks.

Yes, run icm setup and install the component you want to install (I'm assuming this is for a lab) as I don't see how TAC would support your setup. Once you run icm setup you can follow this doc hhttps://supportforums.cisco.com/docs/DOC-1390
david

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Dear NetPro gurus,
I have used UCCX for a number of years but I am a newbie on UCCE.
What is a Peripheral Gateway (PG)? I have read a number of CCO documents but i still couldn't grab the idea of what it does. Some documents called it Agent PG, some called VRU PG, some called CM PG & another one called IVR PG?
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http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/ipcc_enterprise/ippcenterprise9_0_1/design/guide/ucce_srnd_9.x.pdf
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****Click the White thumb to say thanks****
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Message was edited by: dnetmike

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Edited by: chandark on Dec 9, 2008 9:50 PM

Hi,
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