Iph 5 keeps jumping to different carriers even though locked to 1 carrier

Its very frustratiing as my i ph 5 keeps jumping to different carriers even though its been locked to 1 particular carrier and the automatic selection of carriers
turned off..Its strange as  I can see the the tick next to my selected carrier but its connected to a different carrier..Have tried releasing the lock and re-selecting my particular carrier..It locks in for a while and then jumps carriers again..The autmatic selection is always turned off..Pls help as its getting very expensive and frustrating..

Maybe you should call Apple again and ask for a Senior Advisor and/or ask them to look more closely at the Activation Profile information.

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