IPhone 2.0 software download always fails

I use iTunes 7 on a PC running Windows XP Pro. Everytime I try to download and install the new iPhone software update, it goes all the way through the download process of 248.7 mg, then pops up an error message that says "There was a problem downloading the iPhone software for the iPhone 'myName iPhone'. The network connection timed out."
Anyone know what is really wrong?

Which is it, are you using 10.4.7 as it states in your post, or the 10.4.11 that is in your profile? If it is 10.4.7, you need to upgrade to 10.4.11.
Also, if you are running any antivirus software disable it while doing the update.

Similar Messages

  • My Download always fails.Nokia Ovi Player

    my download always fails. i can browse Ovi Music but when i click on download and i buy it my download fails.always.
    please help.

    Hi Richcss,
    Many thanks for your comments and suggestions.
    I last successfully downloaded music (to my home PC) with OVI Player v2.0.50727 on 4 April 2010 when I managed to download 12 songs in one evening. Nothing has changed since then (with regard to my DSL line speed, Internet service Provider, OVI Player version, router firewall settings, anti-virus software etc etc.), except the fact that I cannot download music without getting the frustrating "Download Failed" message.
    I have sent my ISP traceroutes from my home router to music.nokia.co.za to see if they can help identify a bottleneck in my DSL connection to the Net which may be the cause of a lengthy timeout (in one or more of the hops) that could result in the failed download. I tried a traceroute to music.nokia.co.za when my home PC connects via 3G, but unfortunately my cellphone provider blocks traceroute calls.
    Today, I tried to download songs at work (through a corporate firewall and proxy server) using Nokia Music v1.2.20226. The app wanted to update to the latest OVI Player version which I ignored. I successfully downloaded one new song.
    This is the first time I tried downloading a song using my employer's Net connection, as I prefer using my home PC for such "non-work" related tasks. I then upgraded Nokia Music to OVI Player (v2.1.10304), restarted my work PC, configured the proxy settings (corporate proxy) and managed to successfully download a new song. I tried a traceroute to music.nokia.co.za from my work PC, but unfortunately our corporate firewall blocks traceroute calls.
    The only conclusion I can draw from these tests is that the fault lies with my Internet Service Provider for my home DSL connection. I will contact them again for advice.

  • Downloading always fails

    hi
    I'm trying to download a file from some sites. The downloading window is open, i'm pressing on the "download" button but the the downloading always fails.
    Does anybody have an idea why this is happenning?
    thanks

    After reading your posting I thought you are kidding with us.
    It is simply amazing? I saw so many funny questions but your is the best one.
    In internet you can have access to millions of pages with download option and now you ask us why you cannot download something from page X. Contact page owner and ask him why this happen.
    Only thing that you can try is to check if the same happen if you use other browser.

  • Software update always fails due to "unknown error"

    When I attempt to install software updates on my Macbook Air the process always fails with an error message that says "unable to install due to unexpected error" (or something like that). Any ideas how to fix this problem? I've found some references to this problem in the discussions but the proposed fix didn't work for me.
    Bruce

    Nov 12 10:37:29 Bruces-MacBook-Air Software Update[986]: JS: 10.7.4
    Nov 12 10:37:30 Bruces-MacBook-Air diskmanagementd[1006]: DM ->T-[DMToolBootPreference recoveryPartitionInfoForVolume:what:dict:]: inHostDiskUDS=0x10ad36c20=disk0s2=Macintosh HD inWhatStr=RecoveryInfoBaseSystemVersion
    Nov 12 10:37:30 Bruces-MacBook-Air diskmanagementd[1006]: DM ..T-[DMToolBootPreference recoveryPartitionInfoForVolume:what:dict:]: did get booterRecoveryUDS=0x10ad36ae0=disk0s3=Recovery HD
    Nov 12 10:37:30 Bruces-MacBook-Air diskmanagementd[1006]: DM ..T-[DMToolBootPreference recoveryPartitionInfoForVolume:what:dict:]: did mount nobrowse; MP=/Volumes/Recovery HD OMS=0x7fdf6a5067f0
    Nov 12 10:37:30 Bruces-MacBook-Air diskmanagementd[1006]: DM ..T-[DMToolBootPreference recoveryPartitionInfoForVolume:what:dict:]: getting dict from file=/Volumes/Recovery HD/com.apple.recovery.boot/SystemVersion.plist
    Nov 12 10:37:30 Bruces-MacBook-Air diskmanagementd[1006]: DM ..T-[DMToolBootPreference recoveryPartitionInfoForVolume:what:dict:]: got dict (or NULL=will return err): oooInfoDict=0x7fdf6c006f00
    Nov 12 10:37:30 Bruces-MacBook-Air diskmanagementd[1006]: DM ..T-[DMToolBootPreference recoveryPartitionInfoForVolume:what:dict:]: did if-needed-best-effort unmount
    Nov 12 10:37:30 Bruces-MacBook-Air diskmanagementd[1006]: DM <-T-[DMToolBootPreference recoveryPartitionInfoForVolume:what:dict:]: retErr=0 outInfoDict={
            ProductBuildVersion = 11E2702;
            ProductCopyright = "1983-2012 Apple Inc.";
            ProductName = "Mac OS X";
            ProductUserVisibleVersion = "10.7.4";
            ProductVersion = "10.7.4";
    Nov 12 10:37:30 Bruces-MacBook-Air Software Update[986]: JS: 10.7.4
    Nov 12 10:37:31: --- last message repeated 1 time ---
    Nov 12 10:37:31 Bruces-MacBook-Air Software Update[986]: JS: Firmware is up to date.
    Nov 12 10:37:31 Bruces-MacBook-Air Software Update[986]: JS: model = MacBookAir5,2
    Nov 12 10:37:31 Bruces-MacBook-Air Software Update[986]: JS: 10.7.4
    Nov 12 10:37:37: --- last message repeated 4 times ---
    Nov 12 10:37:37 Bruces-MacBook-Air Software Update[996]: Acquired Lock: 501, 986, 0
    Nov 12 10:37:37 Bruces-MacBook-Air Software Update[996]: Releasing Lock: 501, 986, 0
    Nov 12 10:37:41 Bruces-MacBook-Air Software Update[986]: Calculated need 5167.634 MB; 91316.322 MB free; 91316.322 MB available with MTM reclaim
    Nov 12 10:37:50 Bruces-MacBook-Air Software Update[996]: Acquired Lock: 501, 986, 0
    ---- download, install and reboot started here -----
    Nov 12 11:12:15 Bruces-MacBook-Air Software Update[986]: Calculated need 3686.898 MB; 89835.094 MB free; 89835.094 MB available with MTM reclaim
    Nov 12 11:12:15 Bruces-MacBook-Air Software Update[996]: Releasing Lock: 501, 986, 0
    Nov 12 11:12:18 Bruces-MacBook-Air Software Update[996]: Acquired Lock: 0, 1060, 0
    Nov 12 11:12:20 Bruces-MacBook-Air installd[1061]: PackageKit: ----- Begin install -----
    Nov 12 11:12:20 Bruces-MacBook-Air installd[1061]: PackageKit: request=PKInstallRequest <5 packages, destination=/>
    Nov 12 11:12:20 Bruces-MacBook-Air installd[1061]: PackageKit: packages=(
            "PKLeopardPackage <file://localhost/Library/Updates/041-6215/FlashbackMalwareRemover.pkg>",
            "PKLeopardPackage <file://localhost/Library/Updates/041-6259/MacBookAirMid2012SoftwareUpd1.0.pkg> ",
            "PKLeopardPackage <file://localhost/Library/Updates/041-6725/MacBookAirandMacBookProUpd1.0.pkg>",
            "PKLeopardPackage <file://localhost/Library/Updates/041-7916/MacOSXUpd10.7.5.pkg>",
            "PKLeopardPackage <file://localhost/Library/Updates/041-7916/RemoteDesktop.pkg>"
    Nov 12 11:12:20 Bruces-MacBook-Air installd[1061]: PackageKit: Skipping component "com.apple.ColorSyncUtility" (4.7.4-4.7.4-235011000000000-*) because version 4.7.5-4.7.5-235012000000000-* will also be installed.
    --- many more lines of "Skipping component" deleted ---
    Nov 12 11:12:21 Bruces-MacBook-Air installd[1061]: PackageKit: Skipping component "com.apple.iokit.IOUSBFamily" (5.0.8-5.0.8-508004001000000-*) because version 5.1.0-5.1.0-510004006000000-* will also be installed.
    Nov 12 11:12:26 Bruces-MacBook-Air installd[1061]: PackageKit: Will do receipt-based obsoleting for package identifier com.apple.pkg.RemoteDesktop (prefix path=/)
    Nov 12 11:12:26 Bruces-MacBook-Air installd[1061]: PackageKit: Extracting file://localhost/Library/Updates/041-6215/FlashbackMalwareRemover.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandbox-tmp/Root, uid=0)
    Nov 12 11:12:27 Bruces-MacBook-Air installd[1061]: PackageKit: Extracting file://localhost/Library/Updates/041-6259/MacBookAirMid2012SoftwareUpd1.0.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandbox-tmp/Root, uid=0)
    Nov 12 11:12:30 Bruces-MacBook-Air installd[1061]: PackageKit: Extracting file://localhost/Library/Updates/041-6725/MacBookAirandMacBookProUpd1.0.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandbox-tmp/Root, uid=0)
    Nov 12 11:12:36 Bruces-MacBook-Air installd[1061]: PackageKit: Extracting file://localhost/Library/Updates/041-7916/MacOSXUpd10.7.5.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandbox-tmp/Root, uid=0)
    Nov 12 11:13:12 Bruces-MacBook-Air installd[1061]: PackageKit: Extracting file://localhost/Library/Updates/041-7916/RemoteDesktop.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandbox-tmp/Root, uid=0)
    Nov 12 11:13:12 Bruces-MacBook-Air installd[1061]: PackageKit: update_dyld_shared_cache -overlay /var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandbox-tmp/Root
    Nov 12 11:13:13 Bruces-MacBook-Air installd[1061]: update_dyld_shared_cache[1068] updating i386 cache because current cache file contains a different set of dylibs
    Nov 12 11:13:18 Bruces-MacBook-Air installd[1061]: update_dyld_shared_cache[1068] updating x86_64 cache because current cache file contains a different set of dylibs
    Nov 12 11:13:23 Bruces-MacBook-Air installd[1061]: PackageKit: Using sandbox version of /usr/libexec/xpchelper
    Nov 12 11:13:23 Bruces-MacBook-Air installd[1061]: PackageKit: xpchelper --rebuild-cache --overlay /var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandbox-tmp/Root
    Nov 12 11:13:23 Bruces-MacBook-Air installd[1061]: Deferred path /System/Library/PreferencePanes/.Displays/V1/Displays.prefPane/Contents/Resourc es/Dutch.lproj/DisplaysPref.nib/objects.nib is not in sandbox and will be skipped.
    --- many, many more lines of "Deferred path ... is not in sandbot and will be skipped ---
    Nov 12 11:13:24 Bruces-MacBook-Air installd[1061]: Deferred path /System/Library/PreferencePanes/UniversalAccessPref.prefPane/Contents/version.p list is not in sandbox and will be skipped.
    Nov 12 11:13:24 Bruces-MacBook-Air installd[1061]: open on /System/DeferredInstall/Scripts/Shove: File exists
    Nov 12 11:13:26 Bruces-MacBook-Air installd[1061]: PackageKit: Install Failed: Error Domain=PKInstallErrorDomain Code=114 "An error occurred while setting up files for deferred installation." UserInfo=0x7fd263b62cc0 {NSLocalizedDescription=An error occurred while setting up files for deferred installation., NSUnderlyingError=0x7fd263c16a20 "“Shove” couldn’t be copied to “Scripts” because an item with the same name already exists."} {
            NSLocalizedDescription = "An error occurred while setting up files for deferred installation.";
            NSUnderlyingError = "Error Domain=NSCocoaErrorDomain Code=516 \"\U201cShove\U201d couldn\U2019t be copied to \U201cScripts\U201d because an item with the same name already exists.\" UserInfo=0x7fd263ba9890 {NSUserStringVariant=(\n    Copy\n), NSDestinationFilePath=/System/DeferredInstall/Scripts/Shove, NSFilePath=/private/tmp/PKInstallSandbox.RfMmtE/Scripts/com.apple.pkg.update.os .10.7.5.11G63b.delta.6mH88d/Shove, NSUnderlyingError=0x7fd263c4da50 \"The operation couldn\U2019t be completed. File exists\"}";
    Nov 12 11:13:26 Bruces-MacBook-Air Software Update[996]: Releasing Lock: 0, 1060, 0
    Nov 12 11:13:26 Bruces-MacBook-Air Software Update[1060]: Error: An error occurred while setting up files for deferred installation. (PKInstallErrorDomain code 114)

  • DESKTOP SOFTWARE DOWNLOAD ALWAYS GETTING INTERRUPTE​D

    Hello,
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    Hi and Welcome to the Community!
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    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
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    PIN: C0005A9AA   Display/Scan Bar Code

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    I have a friend who bought a new iMac. When she tries to use Software Update, or download updates from the Apple website, she keeps getting this message:
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    She is definitely connected to the internet...she keeps complaining to me via email!
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