Iphone 2g that will not be recognized or charged by my PC or iTunes

THIS IS A 2G PHONE, the original iPhone . I have a Dell XPS just a few months old operating on Windows 7.  When I first bought the computer and installed iTunes my phone would connect just fine.  Now when I plug in my phone via the USB cable the phone is not recognized by Windows or iTunes at all.   I am still using the same cable. There is no sound when the cord is plugged in, nothing is recognized in device manager, and it will not charge.  I have spend the last 5 hours searching fixes for this and have reinstalled iTunes twice after following all the proper steps for full removal (the only step I could never complete was uninstalling QuickTime, because it did not populate in the program list).  The USB ports work fine with other devices and I have no photographs from sources other than screenshots or actual photos taken by the phone.  I have made sure phone was fully charged and have looked pretty deeply into this problem with no solutions.  I have noticed in Device Manager that I do not see any Apple items under the Universal Serial Bus Controllers tab (but this may be because the phone is not recognized).  I'm at a loss and want to smash my phone right now.  Any ideas?

You need to either Update it on a PC or use disk utility to erase it (use HFS+ format) and then Restore it on your Powerbook.

Similar Messages

  • HT203977 is there any way to restore factory settings on an Iphone 5s that will not connect to Itunes because the phone is locked with a pass code.  Problem is that the screen is completely shattered.

    is there any way to restore factory settings on an Iphone 5s that will not connect to Itunes because the phone is locked with a pass code.  Problem is that the screen is completely shattered.

    If the screen is completely shattered why bother to try and restore the phone?
    Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

  • I have a iPhone 4 that will not stop resetting itself on its own this is my fourth phone and the second to have this problem

    I have a iPhone 4 that will not stop resetting itself on its own this is my fourth phone and the second to have this problem. I have AT&T so I need to post here instead of actually being held to get help on a Sunday night. this is a extremely frustrating situation as I count on this phone for business.

    Are you restoring your phone from a previous back up? If so there could be a problem within the back up. Try restoring your phone as a new device and then manualy reinstall all apps.

  • I have 3 songs that will not download and the volume of error messages from Itunes about these "3" is annoying. I know my way around Itunes but cannot find a way to delete them and stop these Itunes download error messages.

    I have 3 songs that will not download and the volume of error messages from Itunes about these "3" is annoying. I know my way around Itunes but cannot find a way to delete them and stop these Itunes download error messages.
    Thank you.

    Thanks Mohammad - much appreciated.
    I also got a response from Apple who said that there was a problem related to fonts and the encryption.xml file
    Once we'd removed this we were able to upload the epub no problem.
    It's odd that the system seems to say that all is okay when it isn't. We have to rely on guesswork rather a lot using iBook Producer.
    Anyway, all sorted now and thank you again for your contribution.
    Best wishes and a Happy New Year!
    Sue

  • How can I salvage an iPad Mini that will not restart, reset or respond to Recover phase via iTunes and is not responding to any functions and will not access Home? Thanks

    I have an iPad mini that will not respond and is non functional.  It continues to intermittently try to automatically restart, access home page without success.  It will not accept normal charge. I have tried to manually restart, reset and have been unsuccessful.  It will not allow a Recover attempt via iTunes as well.  Do you have any suggestions before I consider a replacement?  Thanks.

    Hello RC MD,
    It seems you are unable to restore your iPad to factory settings, and it is not responding to power. Based on the information you have provided, it appears your iPad may need to be serviced. The following link should help you get started with the process and has links with additional information on topics such as warranty and service pricing, battery replacement, and express replacement service.
    iPad Repair and Service - Apple Support
    Thank you for contributing to Apple Support Communities.
    Cheers,
    Bobby_D

  • How to fix my iPhone keys that will not work

    When I am using my iphone keyboard, the upper row Q thru P will not work. That is in verticle mode, when laid horizontally, the R will not work.
    On the number keys, the 4 will not work. The comma key also does not work. 
    I was told that a software restore could cure this.  Also, I tried to load the new version 7 software, hoping this might help.  But the Accept option would not work when accepting the TERMS from Apple.  It seems that only works in verticle so that whole row/area does not work.

    RESET DEVICE
    Hold down the Sleep/Wake button and the home button together until the apple logo appears (ignore the ON/OFF slider) then let both buttons go and wait for device to restart (no data will be lost).

  • How to fix an ipod touch 4th generation that will not turn on or charge

    My ipod touch 4th generation randomly turned off and will not turn back on or charge.  I have tried restarting it, resetting it, and letting it "charge" for weeks but nothing has worked.  It is not registered by itunes when plugged into the computer either and there hasn't been anything dramatically done to it.  I also cannot do anything to update its software since it isn't being recognized by itunes or turning on.
    Thanks in advance to whoever has helpful information!

    bexscharf wrote:
    My ipod touch 4th generation randomly turned off and will not turn back on ...
    Try Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...
    Be sure to Follow ALL the Steps..
    If no joy...
    Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
    Be sure to make an appointment first...

  • I have a new Iphone 4 that will not download my photos to my Mac air

    I dropped my Iphone 3 and the glass shattered.  I have a new I phone and when I went to sync the photos it said there was an error.  Did not define the error and would not sync the new photos I took with my new phone. UGH

    Facetime is not an App.  You go to a contact that has and iPhone4 as well and call them via the Facetime option in the callling screen.
    http://manuals.apple.com

  • TS1538 I have tried all of the above and my iPhone 4s still will not sync, get recognised or do anything by both iTunes and my laptop. I need help!

    I have a white iPhone 4s and since a few days ago, I have not been able to access anything on my phone via my laptop. I have tired everything it says on the support pages but still nothing. My phone tells me it is charging but nothing pops up on iTunes or my laptop. I am seriously running out of methods to try.

    Delete your old Firefox Profile and create new one
    *http://kb.mozillazine.org/Creating_a_new_Firefox_profile_on_Windows
    Backup and Restore your profile data's
    *https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
    *http://kb.mozillazine.org/Profile_backup

  • I cannot get my ipod touch or iphone to be recognized by Itunes on my mac mini. Only when i download itunes each time afresh, will it show up the first time. Then these devices will not be recognized at other times. Is it because i am not uninstalling it

    I cannot get my ipod touch or iphone to be recognized by Itunes on my mac mini. Only when i download itunes each time afresh, will it show up the first time. Then these devices will not be recognized subsequently. Is it because i am not uninstalling itunes before I download it? Surely this is a basic thing, ie that my devices need to recognize each other?

    After you dry the iPod:
    How to fix a wet iPod or iPhone | eHow.comfix-wet-ipod-iphone.html
    Connect the iPod to a charging source overnight and then try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       
    If iTunses can see the iPod you can backup the iPod
    iOS: How to back up
    http://support.apple.com/kb/HT1766and copy media from the iPod
    Recovering your iTunes library from your iPod or iOS device: Apple Support Communities
    If iTunes does not see the iPod then its contents are lost

  • The unlocked IPhone 4S models will not be available until November, Why is that? Why would Apple do that? I should be able to buy a factory unlocked Apple iPhone 4S when it comes out! Why is my interests being put last and Sprint, Verizon

    The unlocked IPhone 4S models will not be available until November, Why is that? Why would Apple do that? I should be able to buy a factory unlocked Apple iPhone 4S when it comes out! I travel all over the world, and so that is why I need one like that. It is unfair to the consumer, and frankly turning away customers like myself willing to pay high dollar to Apple for their product, who can I speak with to complain about this, because I know their are factory unlocked iPhone 4S' sitting in a warehouse somewhere just waiting to be shipped, and I want one.  I know why, cause Apple signed contracts with each carrier so the carrier could increase their sales making customers sign 2 year contracts, I get it, I own my own business, but the delay of releasing factory unlocked ones is just not right and I should be able to buy one without having to buy it over in the UK where it is unlocked when it comes out right away, I should be able to buy it in my own country!  These business practices we practice in the US need to stop, their is a demand that needs to be met with consumers like myself who don't need subsidized iPhone's with 2 year contracts with carriers and don't mine paying full price for an unlocked one, it is unethical in a sense, forcing the customer to buy it with a carrier contract and NOT giving the customer the option to buy it full price and own it themselves, OR, making the consumer wait a month for that option to be available.  THEY SHOULD BE RELEASED AT THE SAME TIME!!!!!!  THAT IS THE RIGHT THING TO DO!!!!!!
    Apple can contact me and I will proudly pay for one.  But making me wait a month for an unlocked one, puts AT&T, Sprint & Verizon's interests before mine, and that is not right, for it is MY money that keeps you guys in business, so my best interests should come first!!!!!!!!!!!!!!!!!!!

    I understand your frustration, but when any form of rationing is required you have to prioritise. The number of unlocked vs packaged phones will be quite small and the number of unlocked buyers wishing to upgrade immediately will be smaller still. Against this you have the corporations sharing $billions between them.
    It would, you're correct, have been fairer to release all at the same time, but fairer doesn't come into it: it's business.

  • HT201272 I have a purchased app that will not show up in the cloud and is no longer in the app store. Is there a way to get it from my iPhone to my iPad?

    I have a purchased app that will not show up in the cloud and is no longer in the app store. Is there a way to get it from my iPhone to my iPad?

    You should be able to copy it from your iPhone to your computer's iTunes via File > Devices > Transfer Purchases, and if it's compatible with your iPad you can then sync it to it

  • HT1386 I have a new Macbook pro. I downloaded all previous Itunes purchases and then sync my IPhone. The New song that I purchased today appear on the IPhone however it will not play. How do I fix the issue with my IPhone?

    I have a new Macbook pro. I downloaded all previous Itunes purchases and then sync my IPhone. The New songs that I purchased today appear on the IPhone however it will not play. How do I fix the issue with my IPhone?

    Hey Etti101,
    I'd start off your troubleshooting process by deleting and redownloading the songs:
    If iTunes in the Cloud is available in your country, try the following steps to resolve the issue:
    Delete the purchased song that is exhibiting the problem from your iTunes library.
    Click on the Purchased link in the iTunes Store to view your previously purchased music.
    Download your previously purchased song from this list.
    via: Songs in iTunes may not play back completely
    http://support.apple.com/kb/TS4357
    Regards,
    Delgadoh

  • IPhone 4 will not be recognized

    I want to sync my new iPhone 4 for the second time but windows will not recognize it. I plug in my phone to the computer (via USB) and it will charge but it will not be recognized by the computer therefore it won't be recognized by iTunes either. Help?!?!?! Y

    To update iTunes and sync an iPhone you need to be running Snow Leopard 10.6.8 on an Intel Mac.
    Start by checking if you can run Snow Leopard:
    Requirements for OS X 10.6 'Snow Leopard'
    http://support.apple.com/kb/SP575
    The OS 10.6 Snow Leopard install DVD is available for $19.99 from the Apple Store:
    http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard

  • HT1414 that I can do? my iphone 4 will not turn on, no charge, no nothing .. I try to restore and says that can not be restored because of an error 1611

    that I can do? my iphone 4 will not turn on, no charge, no nothing .. I try to restore and says that can not be restored because of an error 1611

    SEARCH
    http://lmgtfy.com/?q=iphone+error+1611

Maybe you are looking for