Iphone 3 wont restore itunes says unknown error:@ dis is really upsetting coz now i cnt use my fone at all so hw r y'all guin 2 fix dis problem of mine coz i its guin 2 cost me $80.00 2 get it fixed at sum computer store which i feel dat i shouldnt hav 2!
i dnt want 2 discuss dis mata i mean i shudnt even hav 2 ask dis question but i really need a solution 4 my problem coz i need my fone up and wrkin asap!!!):
palolo wrote:
i dnt want 2 discuss dis mata i mean i shudnt even hav 2 ask dis question but i really need a solution 4 my problem coz i need my fone up and wrkin asap!!!):
Why should anyone help you if you cannot be bothered to clearly communicate the problem you are having?
This is a user to user forum, no one here is going to do a darn thing to fix your problem. That being said, we can offer suggestions on how to recitify the issue if you can be bothered to provide specifics of the problem.
Similar Messages
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TS3694 my iPhone wont restore it says error 3194 its on version 5.1.1
my iPhone wont restore it says error 3194 its on version 5.1.1
Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. FollowiTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service -
just got 4s and synced my music and only about half went to my phone. the rest wont sync. says unknown error. help!
Unless as part of a backup, or stored somewhere else, they are gone.
Your son needs his own Apple ID for iCloud, FaceTime & iMessage. He can continue to use yours for iTunes content, but for everything else, he needs his own.
When you did what you did, as far as iCloud knows, this is the same person with multiple devices, and that's they way things are supposed to work: keep everything in sync. -
?
Hello Shrimplino
The article below will assist with troubleshooting issues with restoring from back up.
iOS: If you can't back up or restore from a backup in iTunes
http://support.apple.com/kb/ts2529
Regards,
-Norm G. -
TS3694 iphone needs restore itunes says enter passcode to phone
my iphone screen came out and now it says it needs a restore plug it in to itunes and it says enter passcode to phone i cannot do this as it is emergencie calls only
Hey drcajkm,
Thanks for the question. The following article provides some solutions if you are having issues with passcode lock:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/HT1212
If you have never synced your device with iTunes, or you do not have access to a computer
If you see one of following alerts, you need to erase the device:
"iTunes could not connect to the [device] because it is locked with a passcode. You must enter your passcode on the [device] before it can be used with iTunes."
"You haven't chosen to have [device] trust this computer"
If you have Find My iPhone enabled, you can use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.
Alternatively, place the device in recovery mode and restore it to erase the device:
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
3. While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the Connect to iTunes screen.
5. iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device.
Thanks,
Matt M. -
Had to reload everything on my pc now itunes says unknown error occured 310 what do I need to do
also will say not connected to internet but the pc is
Have a look: https://discussions.apple.com/message/24746099#24746099
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how do i fix my iphone 5 stuck in recovery mode and wont let me restore it just says unknown error 1603 has occured
http://support.apple.com/kb/TS3694#error1603
Follow the steps listed above for Error 1604. Also, discard the .ipsw file, open iTunes and attempt to download the update again. See the steps under Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations. If you do not want to remove the IPSW in the original user, try restoring in a new administrator user. If the issue remains, Eliminate third-party security software conflicts.
http://support.apple.com/kb/TS3694#error1604
This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode, put it into Recovery Mode.
Restore and wait for the error.
When prompted, click OK.
Close and reopen iTunes while the device remains connected.
The device should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection. -
When trying to restore my iphone its says unknown error (-1) what should i do??
when trying to restore my iphone its says unknown error (-1) what should i do??
http://support.apple.com/kb/TS3694
Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. FollowiTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service. -
I cant re-store my iPhone through the iTunes. Message which comes up says' the iPhonw could not be restored. An unknown error occurred (21). i tried all the options and nothing seems working. please help
Hi chiekoo,
Thanks for using Apple Support Communities.
For more information on this, take a look at this article:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/ts3694#error21
Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
These errors typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See iTunes: Advanced iTunes Store troubleshooting—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store. If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart.
Best of luck,
Mario -
when i try and restore it, it says unknown error, Itunes is fully up-to-date, ive changed ipod charger chords, ive put in different usb drives also (HELP)
I searched the iPod Touch forum for "iphone in recovery mode" and it appears there are two possible solutions:
- Place the iPod in DFU mode and then restore it>
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- Use this program to get it out of recovery mode:
RecBoot: Easy Way to Put iPhone into Recovery Mode | Jaxov -
Hi All, Just had my iphone repaired after dropping it in a puddle but it won't now connect with iTunes. It says the iphone "iphone" could not be restored. An unknown error occurred (23). Any thoughts on what is wrong with it?
https://discussions.apple.com/message/22965383#22965383
https://discussions.apple.com/thread/4012266?tstart=0 -
my ipad 3 is stuck in the "connect to itunes" mode. whether i restart or try to restore. when i try to restore itunes gives an error message saying an unknown error occurred (-1). any help.
That error sometimes indicates a hardware problem. See 2nd link below.
Update and restore alert messages on iPhone, iPad, and iPod touch
http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
Take it to an Apple Store for evaluation.
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/
Cheers, Tom -
cant restore iphone it would loa half way threw then say unknown error why is it not working and its a iphone 3g 4.2.1
What is the exact error message you're getting?
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My iphone 5S is stuck on a screen displaying the itunes symbol and a charging cable. I tried connecting it to itunes and updating it to the new software, and backing it up but it keeps saying unknown error 4005, Also when I first tried backing up my phone on my computer it would begin the processes then half way through it would say IPHONE has been disconnected, now it won't recognize it or anything. what can i do? This is a brand new phone!!!
Hello jraff21,
I was able to locate a support article for the error you mentioned. The following steps may help you get your device back to working order:
iOS: Restore errors 4005, 4013, and 4014 - Apple Support
You may see one of these messages if the device unexpectedly disconnects during the update or restore or iTunes couldn't tell the device to go to the restore state.
The iPhone [device name] could not be restored. An unknown error occurred (4005).
The iPhone [device name] could not be restored. An unknown error occurred (4013).
The iPhone [device name] could not be restored. An unknown error occurred (4014).
Try these steps to resolve the issue:
Install the latest version of iTunes.
Restart your computer.
Make sure your computer is up to date. If an update requires a restart, check for updates again after you restart.
Restore using another USB cable.
Learn more about updating OS X.
Learn more about updating Windows.
Restore your device on another computer.
If you continue to see error 4005, 4013, or 4014 when you restore your device,contact Apple for support.
Learn more about other update and restore errors.
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD -
when I do this steps thy give me a massege says " the iphone could not be restored . An unknown error accorred (3149) " . Can I get some help ?
Try using DFU/Recovery mode to restore
1. Plug iPhone 4 to computer
2. open iTunes
3. Turn off iPhone
4. Press home and power button for 10 seconds
5. Stop pressing the power. Button but keep pressing down the home button
iTunes should say the following; "iTunes won't be able to use your iPhone until you restore your device"
Then you'll have the option to restore and it should work, it has worked for me in the past
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