Iphone 3G ... error code 1604

I was trying to update my iphone to the new software and it got interrupted somehow... Anyways itunes told me to restore the iphone, but when I started the restore it wouldn't go further than preparing the iphone for restore. Then it just stops and says the error code 1604.
I've updated my itunes, my computer is upto date as far as I know, I've reset the computer, tried a different USB port, tried 2 other computers, and tried holding the home button when I plugged the USB cord into the computer. I've tried everything that I can find on the internet pretty much and I'm at my wits end.
I bought the phone April 15th, 2010; less than a year ago! and every time I update it, there is always a problem, it constantly freezes even though I don't have many apps on it... very frustrated... Please help me fix my iphone? I signed a 3 year contract for the plan and I can't change phones now... not after spending 500$ on this one!

Hi,
Had the same problem. Turned off! Zonealarm and update went along very smoothly. So if you haven't got zonealarm disable any firewall you have got for the time of the update . Hope that helps.

Similar Messages

  • Error code 1604

    I keep getting Error code 1604 when trying to restore my Ipod Touch (keeps entering restore mode. never jailbroken)
    Ive checked all my USB ports they are all 2.0 and all have up to date driver software. Does anyone have any other suggestions for this?
    I have also tried updating Windows, and Itunes, shutting down my computer, creating a new user account, stopping the software from running and restarting it.
    I am ready to throw the thing through the wall.
    I can send it in for repairs but cannot call apple for support

    This may help:
    "Error 1604: This error is often related to USB timing. Try changing USB ports, uninstalling and reinstalling USB ports, and other available USB troubleshooting steps (troubleshooting USB connections, device not recognized properly, computer won't recognize a FireWire or USB device). If you are using a dock, bypass it and connect directly to the USB 30-pin dock-connector cable. If the issue persists on a known-good computer, the device may need service.
    If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
    Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode, put it into Recovery Mode.
    Restore and wait for error 1604.
    When prompted, click OK.
    Close and re-open iTunes while iPhone remains connected.
    iPhone should now be recognized in Recovery Mode again.
    Try to restore again.
    If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection."
    Above from:
    http://support.apple.com/kb/TS1275

  • My ipod touch has entered restore mode, but when I attempt to restore it I get the error code 1604.

    My daughters ipod touch has entered restore mode, but when I attempt to carry out a restore I get an error code 1604.
    Any easy solution to this problem?

    Error 1604: This error is often related to USB timing. Try changing USB ports, uninstalling and reinstalling USB ports, and other available USB troubleshooting steps (troubleshooting USB connections, device not recognized properly, computer won't recognize a FireWire or USB device). If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
    If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
    Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode, put it into Recovery Mode.
    Restore and wait for error 1604.
    When prompted, click OK.
    Close and reopen iTunes while iPhone remains connected.
    iPhone should now be recognized in Recovery Mode again.
    Try to restore again.
    If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
    Above from:
    http://support.apple.com/kb/TS3694

  • My 3GS went black today.  How do I fix Error Code 1604?

    My 3GS went black today.  At first, I just thought the battery was dead.  But when I went to charge it, it behaved differently.  Eventually the Apple logo popped up, and then a message appeared that stated that I needed to activate the phone.  The next screen said that I needed to hook it up to iTunes.
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    Well, as the article says about 1604, if none of the steps work, it needs service;
    Error 1604: This error is often related to USB timing. Try changing USB ports, uninstalling and reinstalling USB ports, and other available USB troubleshooting steps (troubleshooting USB connections, device not recognized properly, computer won't recognize a FireWire or USB device). If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
    If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
    Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode, put it into Recovery Mode.
    Restore and wait for error 1604.
    When prompted, click OK.
    Close and reopen iTunes while iPhone remains connected.
    iPhone should now be recognized in Recovery Mode again.
    Try to restore again.
    If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
    So you can either take it into an apple store, or call Apple and use one of their mail services.

  • HT201210 error code "1604" occured while restoring

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    See this support document http://support.apple.com/kb/TS3694 for error codes, however I do not see anything for an error 3. You might try experimenting when things listed near that, such as error code 2.

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  • Error codes 1604 and 1602 when trying to update my iphone 3g to 3.0

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    - put your ipod into DFU mode
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    - upgrade back to 8.2.1
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  • My iPhone won't "restore." (error code 1604)

    I got it to the point where the iTunes logo is showing on the screen with the picture of the plug underneath it (meaning: sync your iPhone) and when iTunes opens it tells me that it's "detected an iPhone in recovery mode" and my iPhone "needs to be restored." So I click on "restore" then I click on "restore and update" and after doing so it tells me: "extracting software" and then a new window pops-up after that one that says: "preparing iPhone for restore" and then after about two minutes it gives me this error message: "the iPhone could not be restored. An unknown error occurred (1604)" what am I doing wrong? I'm freaking out right now, is my iPhone dead or what? Why won't it freaking restore already and start working again? The last time this happened after an update it only did this a few times and then it magically worked. This time I've been trying with no such luck for hours and it's frustrating me beyond belief!
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    I had the same problem wen I updated to 2.0 Found an article telling me to remove the 2.0 software update from my Library/iTunes/iPhone file... which I did. Worked fine as long as I hit cancel restore when plugging in the iPhone. It would then sync normally. So the genius bar said to plug in the iPhone and click restore ... once the software started to load, eject the iPhone... that way I would have the current software on my computer, and could stop the "continue retore" prompt. So I did it. Changed the prompt, but still wanted to restore - so I clicked OK. Went through a loop of this several times before a prompt came up asking if I wanted to cancel the restore all together (which I selected!!). And it finally worked (yeah!) No more prompts or weird errors about file not found. PS The Genius also said to try deleting the iTunes preferences and restart if the first fix didn't work (in case this helps anyone else.)

  • Iphone 4 error code 2001

    The battery on my iphone went dead. Now i get the cable and itunes logo when connected to the cable. Phone switches off when not connected. I connect to Itunes and it says i must restore. When i click restore i get an error code 2001. Did a google search and all the things i found that people say works doesnt work for me. New cables, DFU, USB Hub/no hub etc
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    http://support.apple.com/kb/TS3694#error2001
    If you experience this issue on a Mac, disconnect third-party devices, hubs, spare cables, displays, reset the SMC, and then try to restore. If you are using a Windows computer, remove all USB devices and spare cables other than your keyboard, mouse, and the device, restart the computer, and try to restore. If that does not resolve the issue, try the USB issue-resolution steps and articles listed for Error 1604 above. If the issue persists, it may be related to conflicting security software.

  • Ipad stuck in recovery mode and won't restore--error code 1604

    I tried to backup and update my ipad this evening and when doing so it now is stuck on the itunes and USB screen.  When I connect the Ipad to the Itunes it says the Ipad is in recivery mode and to restore.  I click ok and it tells me i can't restore the ipad and gives me an error code of 1604.  I have no idea where to go from here or what happened.  Any ideas?

    Error 1604: This error is often related to USB timing. Try changing USB ports, uninstalling and reinstalling USB ports, and other available USB troubleshooting steps (troubleshooting USB connections, device not recognized properly, computer won't recognize a FireWire or USB device). If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
    If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
       1. Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode, put it into Recovery Mode.
       2. Restore and wait for error 1604.
       3. When prompted, click OK.
       4. Close and reopen iTunes while iPhone remains connected.
       5. iPhone should now be recognized in Recovery Mode again.
       6. Try to restore again.
    If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
    http://support.apple.com/kb/TS3694

  • Why do I get error code 1604 when trying syncing with itunes on my pc?

    Why do I get an error code of 1604 when trying to sync with itunes on my pc? Also when I plug in my Iphone to my pc it doesn't appear on my computer.

    Covered here:
    http://support.apple.com/kb/TS3694

  • IPhone 3GS error code 26

    Hi all, since I updated my iPhone 3GS 32g to iOS 5 it is dead, error code 26. I presented it at a local retailer where I bought it almost 2 years ago. After 2 weeks of waiting SBE company simply mailed me they won't repair it since it has a minor crack at the dock connector (iPhone still in guarantee). They suggest me to swap it for 339 euro for an 8 gig. Mine is 32 gig and was solid before the update! Is there anything I can do? Is error 26 unrepairable?
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    2. Put a USB 2.0 hub between the device and the computer, or eliminate the hub if using one.
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  • Iphone 3GS Error code 14 after trying to update to ios4

    Hi!
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    1. Perform USB isolation troubleshooting, including a different USB port directly on the computer.
    2. Put a USB 2.0 hub between the device and the computer, or eliminate the hub if using one.
    3. Try a different USB 30-pin dock connector cable.
    4. Eliminate third-party security software conflicts by disabling all anti-virus & firewalls.
    5. There may be third-party software installed that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your Registry. If your default packet size is set incorrectly it can cause this error. Contact the manufacturer of the software that installed the packet size modification for assistance.
    6. Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
    7. Try to restore from another known-good computer and network

  • Iphone 4S error code 36

    hi i upgraded my iphone 4S from IOS 7.0 to 7.0.2, it went on restart and didn't make the successfull loading. now when i connect it through itunes, it asks for the restore and when do so, it comes with Error Code 36, please anybody can help me, would be grateful.
    Regards
    Atif Shahid
    +92-323-4476704

    if you have tried ALL suggestions then your phone is obviously broken beyond reparing by user
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