IPhone 3g is completely frozen

After I tried to sync with iTunes, I received an error message. Then, my iPhone just froze just showing the Apple logo and the "hourglass" just circling around. I pressed the power button for more than 10 seconds but nothing is happening. Need help

With iTunes open, plug the phone in and hold the power and home buttons until the recovery screen shows. You can restore the phone from there.

Similar Messages

  • My iphone 3 has completely frozen - facebook had been hanging so i deleted it and tried to reinstall and it was loading and now my phone is just showing the apple logo and won't turn on - help!!! please!!!

    My iphone 3 has completely frozen.  Facebook and other apps were not loading properly so I deleted facebook and went to the apps store and reloaded. It was still loading and then my phone just froze - I turned it off and then tried to turn it back on and all I am getting is the apple logo in the middle of the phone and rather stupidly I have never synched it!! I know what an idiot!!! I have tried calling vodafone but not surprise they are closed for technical help at this time of night.
    Any suggestions greatly received......
    Thank you

    Unable to Update or Restore
    http://support.apple.com/kb/HT1808
    See Here for
    Frozen or unresponsive iPhone

  • My iphone 4s is completely frozen

    My IPhone 4S is completely frozen.
    My home button is not responding, my power button is jammed, and my phone is not responding to a charger. Help please?

    meka2835 wrote:
    My IPhone 4S is completely frozen.
    See Here for
    Frozen or unresponsive iPhone
    Try this First...
    Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
    Wait for the Apple logo to Appear...
    Usually takes about 15 - 20 Seconds... ( But can take Longer...)
    Release the Buttons...
    http://support.apple.com/kb/ht1430
    More Info here...
    https://discussions.apple.com/message/19521062
    meka2835 wrote:
    My home button is not responding, my power button is jammed, and my phone is not responding to a charger. Help please?
    Looks like a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is trequired... Be sure to make an appointment first...
    http://www.apple.com/retail/geniusbar/

  • My iphone 3g is completely frozen and wont turn on, help!

    My iphone is completely frozen and will not turn off.  It was working just fine then completely shut off and is now not responding.  I tried holding just the top button, then the top button and home button together... nothing!  HELP!

    Try a Hard Reset.
    - hold down the home button and the sleep/wake button at the same time
    - the phone will turn off and the apple logo will appear
    - once you see the apple logo release both buttons
    Hope this helps

  • My iphone 4s is completely frozen and stuck on the home screen. the sleep/wake button is broken i have no way to turn off or reset my phone.

    my phone is completely frozen and stuck on the home screen, the top button is broken, i have no way to reset or turn off my phone

    Plug ypur iPhone into iTunes then click on restore iPhone that should work. If you have backed your iPhone up to icloud you will be able to restore from your iCloud backup and all of your apps and content will be back on your iPhone.

  • My iphone 4 is completely frozen. Please, any advice as to how I can fix this?

    Anyone know what I should do if my iphone 4 completely freezes (screens gone blank now but still glowing), unresponsive to any of the buttons so wont lock on or off. It does not respond when connected with a computer. This has never happen before, so first time issue. No water damage/dropping etc damage has occurred so don’t know why this happen. However, before the screen froze I got a message saying memory is nearly full… I have had this before but was never an issue like this. Please, any advice on how I can fix this?

    Hello, Robertwilliamnewman. 
    Thank you for the question.  I would recommend closing all applications in the multitasking menu and then restart the device.  Also, check to see how much space is available on the device as this can limit device functionality if it is at capacity.  You can check device capacity by going to Settings > General > About.
    iOS: Force an app to close
    http://support.apple.com/kb/ht5137
    iOS: Understanding multitasking
    http://support.apple.com/kb/HT4211
    Also, some e-mail clients are set to convert file format upon sending and this could be the cause of the issue.  If this is the case, you would need to refer to the sender to have them correct this in their preferences of their e-mail client. 
    Cheers,
    Jason H.

  • IPhone 4s completely frozen

    So, since I got my iPhone 4s last December, it sometimes keeps freezing after long phonecalls. It might do it once or twice a month. It wasnt too regular to worry about it as it normally sorted itself out, as I would just wipe the screen clean and lock it and unlock it a few times using the button on the top of the phone and it would unfreeze without any problems.
    Tonight though after being on the phone for around 45 minutes, my phone completly freezes and I can't get it unlocked at all. I cant get into my phone to do anything as I can't swipe it to unlock or turn off.
    I have tried to reboot (where you press the lock and the home button until you see the apple logo) a number of times and I have even restored my phone to factory settings but neither thing has worked.
    My iPhone is completly up to date (ios 6.0.1) as is my iTunes. My phone is just over a year old too, and no other problems with it. No cracks, knicks or scrapes on it either. It's very well looked after. I have done everything as instructed on the support page and have looked through numerous threads and forums but no suggestion has seemed to help or resolve the issue.
    Unfortunatly I don't live near any apple store either so genius bar is a last resort for me.
    Any help or suggestions would be really appriciated.
    Thanks in advance.

    meka2835 wrote:
    My IPhone 4S is completely frozen.
    See Here for
    Frozen or unresponsive iPhone
    Try this First...
    Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
    Wait for the Apple logo to Appear...
    Usually takes about 15 - 20 Seconds... ( But can take Longer...)
    Release the Buttons...
    http://support.apple.com/kb/ht1430
    More Info here...
    https://discussions.apple.com/message/19521062
    meka2835 wrote:
    My home button is not responding, my power button is jammed, and my phone is not responding to a charger. Help please?
    Looks like a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is trequired... Be sure to make an appointment first...
    http://www.apple.com/retail/geniusbar/

  • While playing a game my iphone went completely frozen, it does not respond to any input, not even to holding down the on/off hey. Any ideas?

    While playing a game my iphone went completely frozen, it does not respond to any input, not even to holding down the on/off hey. Any ideas?

    Try a reset. That is holding the sleep/wake and home button together until you see the Apple logo and release. That will reset the iPhone, but will not affect your data.
    Thanks! It worked just fine!
    MRP66

  • HT1430 My iPhone is completely frozen. I did a hard reset about 10 times and finally the iTunes logo appeared with a plug-in showing. I can't get it to anything else. Help?

    MY iPhone is completely frozen. I did a hardest and finally after 10 times it came up with the iTunes logo with a plug-in sign.  It is still frozen.
    WHat should I do.
    MErmaid

    You're not alone. I am having similar problems with my Ipod 5th gen 30gb.
    When I connect it to my laptop (Vista - basic) it is not recognised by itunes. Itunes simply locks up.
    So far I have tried the following to no avail:
    Checked my pc's device manager - it recognises the device and says it is functioning properly.
    Checked the drivers to make sure they are upt to date.
    Uninstalled & reinstalled a previous version of itunes (as it worked fine before the latest release).
    Reinstalled the latest itunes.
    Reset the ipod.
    Put the ipod into disk mode and reconnected to itunes.
    Have tried to use the windows tool to scan and fix any bad sectors but it fails to complete a scan without locking that up as well.
    Placed into disk mode when fully charged and then allowed the battery to drain completely. Then reconnected ipod (in disk mode)and it still is not recognised and locks up itunes.
    At this point I dont really want to part with another $300 odd dollars for a new one.

  • TS1538 My iPhone has completely frozen. I can't turn it off and it has the itunes with plug on the screen and won't change.

    Can someone please help. I have an iphone 5 and in the middle of texting it just turned off and back on and has the itunes musiv image on the front screen with the cable to plug it in.  Completely frozen and it doesn't do anything when I plug into itunes.

    Hi janiebk,
    If you are getting the Connect to iTunes icon on screen but it isn't recognized in iTunes, you may find the following articles helpful:
    Apple Support: If you can't update or restore your iOS device
    http://support.apple.com/kb/ht1808
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/ts3281
    Regards,
    - Brenden

  • My iPhone 3GS has just frozen.  My iPhone 3GS has just frozen.  It was going slow all day and has now completely frozen on the turning off screen.  Help!

    My iPhone 3GS has frozen.  It was going slow all day, and has now completely frozen on the turning off screen.  Anyone any ideas?  Thanks.

    The iOs 5.1 is a huge file that needs to be dowloaded when updating/restoring, your phone hasnt completed the update so its now in recovery mode. Look on the left of itunes, it should say downloads under the store section with a spinning wheel, click that and youll see the update file with a time remaining, wait for that download to finish then try the restore again  and it should work

  • If my iPhone is completely frozen, how can I bring it back to normal?

    If my iPhone is completely frozen, how can i bring it back to normal?

    See Here for
    Frozen or unresponsive iPhone
    Try this First...
    Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
    Wait for the Apple logo to Appear...
    Usually takes about 15 - 20 Seconds... ( But can take Longer...)
    Release the Buttons...
    http://support.apple.com/kb/ht1430

  • My iphone 4 3g is completely frozen.  I took a picture and it's frozen on the picture.  Holding down the button on top to restart it does not work.

    my iphone 4 3g is completely frozen.  I took a picture and it's frozen on the picture.  Holding down the button on top to restart it does not work.

    Keep Pressing and Holding the Sleep/Wake Button and the Home Button at the Same Time...
    Wait for the Apple logo to Appear..
    Usually takes about 15 - 20 Seconds... ( But can take Longer...)
    Release the Buttons...
    http://support.apple.com/kb/ht1430

  • I have an ipod touch that continues to have a black screen with the white apple on it. It won't shut off and is completely frozen. This happened when we tried to restore it last night. Help please!!

    I have an ipod touch that continues to have a black screen with the white apple on it. It won't shut off and is completely frozen. This happened when we tried to restore it last night. Help please!!

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar

  • IPhone 3G is completely fried - will not boot at all!

    Last night I did an App Store update (for AirHockey I think) and left my iPhone 3G to it over WiFi.
    Came back after 30mins or so and there was the Apple logo, strange it rebooted, no matter.
    Wait an hour, still the Apple logo and it's getting a little warm now.
    So, hold down the Sleep/Wake and Home button to reboot - another hour of the Apple logo.
    So do the same again, but plug it into a charger and leave it overnight - still the Apple logo.
    Tried plugging it into my PC this morning - it can see the iPhone. The scanner/camera wizard comes up and there are my photos but the phone's still displaying the Apple logo, and now iTunes has completely frozen too!
    Leave it for 30mins, still nothing changed.
    Unplug the iPhone and iTunes comes alive but still no joy with the iPhone.
    I'm in the UK, so where do I take it back too - I'm without a phone and my iPod now (gutted!)?
    This is purely to do with iPhone and not my computer - I've not plugged it into a computer for at least a week before this as I sold it!
    Yours,
    Chris

    sorry, but you are simply wasting your time.
    and if its being repaired, your phone is simply branded as a refurbished model now, instead of new, why on earth would you do that?
    it is NOT an hardware issue, if you read these forums, you would see the 1000's of people having the same problems, its purely a software issue, either itunes or the firmware.
    you will get your refurbished iphone back, and it will only take a day or 2 for you to meet this problem again if your updating your apps.
    so basically, you have turned your new phone into a refurbished model, and wasted (a few weeks?) of your time with your 'new' iphone.
    sorry to be harsh, but that IS how it is.
    Message was edited by: csj85

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