Iphone 3G - itunes store access due to incorrect Apple ID- Need to reset

Hi,
Thank you in advance for any help that can be provided.
I have my own Apple ID and the associated password and it works as it should when accessing the itunes store from my laptop. However, I noticed that on my new Iphone 3G when I go to sign in to the itunes store it is showing my Apple ID as someone else, thus it won't accept my password.
Ever heard of this? Is there an easy way for me to delete this on my Iphone and put my Apple ID? As I noted, there is no trouble with this via my laptop.
Thanks.

Contact itunes support:
http://www.apple.com/support/itunes

Similar Messages

  • Please can anyone help me to download some apps for my iphone .. i am simply not able to log in to the itunes store , when i enter my apple id it says that it has not yet been used with the itunes store

    please can anyone help me to download some apps for my iphone .. i am simply not able to log in to the itunes store , when i enter my apple id it says that it has not yet been used with the itunes store

    Ok, you should generally only get this when you are converting your ID to an iTS account for the first time.
    Sign into iTunes with your Apple ID and you should get this.... IRC once you agree or accept it's now an iTS account and you wont get that again.

  • HT1527 I have windows 8.1 and cannot access itunes store even creating a new apple id. With other users on the same computer I can access itunes store. How can I solve this?

    I have windows 8.1 and cannot access itunes store even creating a new apple id. With other users on the same computer I can access itunes store. How can I solve this?

    i had the same problem before using a fresh install of Windows 8.1.  I have resolved this issue by running the program compatibility wizard.  This I did by right-clicking on the iTunes icon in the desktop, selecting Troubleshoot compatibility, waited for it to detect compatibility issues and when presented with the following options: 1.) Try recommended settings; 2.) Troubleshoot program, I chose the latter.  When asked what problems I noticed, I checked the following: "The program worked in earlier versions of Windows but won't install or run" and "The program requires additional permission"
    After that, it tired to resolve the issue, and provided the necessary settings to run iTunes.  Now it's running flawlessly.  I have Avast anti-virus installed though.
    HTH!

  • I've tried everything but can't access iTunes store from my ipad. Apple ID is fine and logged in to iTunes on pc. Still no luck. Anyone any other alternatives? Thx.

    I've tried everything but can't access iTunes store from my ipad. Apple ID is fine and logged in to iTunes on pc. Still no luck. Anyone any other alternatives? Thx.

    You may think you are connected to the internet, but maybe not. Click on Safari and see if it connects.
    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    Additional things to try.
    Try this first. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    If none of the above suggestions work, look at this link.
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    This works for some users. Not sure why.
    Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
     Cheers, Tom

  • Can't access itunes store or home sharing on apple tv, apple tv 2 keeps saying that network time needs to be set.

    Cant acess itunes store or home sharing on apple tv 2, keeps telling me that network time needs to be set. When I go to time zone section on apple tv - I chose a city...but still no luck. Apparently, can't do anything without the time being set. How do I set this up?

    Yes, I did (turning off and then on again is a way of life for any windows user!). Actually, through a process of trial and error I have fixed the problem although I'm not very comfortable with the fix. For some reason, the OS X firewall is to blame. By relaxing the firewall settings to their most lenient, the iTunes store is now fully accessible via iTunes, and so is the whole of the apple website. Another added side effect has been that general web browsing is now lightning fast.
    I'm therefore left with the (temporary) conclusion that my iMac's internal firewall is only capable of blocking access to the web resources of the people who created it, and slowing my web browser to a crawl.

  • Itune store asked me to contact apple support to complete the transaction after I filled up my credit card information when I was buying an iphone app

    itune store asked me to contact apple support to complete the transaction after I filled up my credit card information when I was buying an iphone app.
    What am i gonna do?

    I woould suggest contacting itunes support.

  • Conectei meu iPhone com iTunes Store e sumiu tudo

    Conectei meu iPhone com iTunes Store e sem querer restaurei ele com meu iPod, agora não acho mais minhas fotos do celular, sera que perdi?Conectei

    Para restaurar as configurações de fábrica, você deve ligar o seu telefone com o cabo fornecido em um PC ou Mac, em seguida, abrir o iTunes e encontrar o nome do seu dispositivo e clique em Restaurar, você será solicitado para confirmar a restaurar e ele vai reiniciar o dispositivo completamente a configurações de fábrica, por favor, note que você perderá todos os dados que estão no telefone, a menos que você tenha um backup dele ..

  • Itunes store does not recognize my apple id account

    itunes store does not recognize my apple id account, gives error " The apple id you entered couldn't be found or the password was incorrect. Please try again."
    Any help resolving this problem is greatly appreciated.  Cliff 3

    Anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID
    Apple ID FAQs  >  http://support.apple.com/kb/HT5622
    If necessary...
    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • I got an email that said I have unused iTunes Store credit associated with your Apple ID. I can't find how to accesss those credits. Can someone please help me?

    I got an email that said I have unused iTunes Store credit associated with your Apple ID. I can't find how to accesss those credits. Can someone please help me?

    Dakota-- I received a notice from them once about the same thing.They just want you to spend some more.All I have ever done is buy and redeem itunes cards.When I do that,I have a credit balance.To "access" your credits,you simply need to buy something.

  • Help! My iPod touch won't let me download any apps. A message keeps coming up saying "This Apple ID cannot be used for the iTunes store. Please enter another Apple ID" I changed my ID to see if that would work but the same message still comes up.

    Help! My iPod touch won't let me download any apps. A message keeps coming up saying "This Apple ID cannot be used for the iTunes store. Please enter another Apple ID" I changed my ID to see if that would work but the same message still comes up.

    Where are you physically located?
    What country's Store are you using?
    The two have to be the same and the payment method for your account also has to be associated (billing address, where iTunes gift card was purchased) with that country.
    Has the ID(s) worked before for purchases for this country's store?

  • When I want to create apple account in billing and card details page I am stuck and get the message contact itune store support to complete this transaction. Need to know what to do as I can't creat apple id

    When I want to create apple account for my new iphone5 with different apple id than this  in billing and card details page I am stuck and get the message contact itune store support to complete this transaction. Need to know what to do as I can't creat apple id

    The first step would probably be to contact iTunes support as you're being told to do.

  • HT201303 Dear iTunes Store Support,  I have an Apple ID but I can not buy the application because my Apple ID has been disabled.

    Dear iTunes Store Support, I have an Apple ID but I can not buy the application
    because my Apple ID has been disabled. Please enable my account so I can buy the application. 1) My account information:
    Apple ID: **** 
    2) I do not have a credit card that was used a few free gift code redeem found on the internet, and some free application only. 
    A few free applications that I bought last:
    quickoffice, papago..
    Thank you for your support,
    <Email Edited By Host>

    These are user-to-user forums, you are not talking to Apple here - I've asked the hosts to remove your account id from your post.
    Depending on why it's been disabled, you might be able to re-enable it via this page : http://appleid.apple.com
    Or you might need to contact Apple : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • My iphone has problem activating. It says incorrect apple id but the apple id is correct

    My iphone has problem activating. It says incorrect apple id but the apple id is correct ?

    FAQ apple id http://support.apple.com/kb/HT5622?viewlocale=en_US
    You are seeing your old apple id because that was the ID that was used to download the app, you can't merge apple id.
    to update the app, you will have to enter the old password.
    Any new apps you download with your new id, will use that id and password.

  • I have charges in my credit card from apl apple iTunes store that I dint make and I need my credit back to my card

    I have charges in my credit card from apple iTunes store that I dint make and I need my credit back to credit card I need help to fix that problem

    I have the same thing happening on both my credit cards! I first noticed random charges on my bank statement, but, the funny thing is that on the same statement I was credited back for the charges so everything cancelled out. I still wanted to change my credit card to be safe and my card wouldn't work with iTunes anyway (I emailed Apple and they said my account was compromised). I also changed my Apple ID password.
    So I got my new credit card and now looking back at my statement for the month, the day that I added the new card onto iTunes was the same day I got more preauthorized charges. The amounts were exactly the same as on my previous credit card. I don't know what to do anymore. Is this a problem on Apple's end?

  • Itunes store access problem on iphone 4

    Cannot connect to itunes store on iphone 4 after software upgrade to the latest version. Please help!!!

    I'm anxious for a solution as well. I have tried all kinds of "tricks" (which there shouldn't have to be any at this point) suggested here for other models of iPhone, I've tried transferring to iTunes then back again, deleting files off iPhone and trying downloads again, etc. There is no pause button that comes up for me to hit (as suggested in another thread), either. I am afraid that because I was only given the option on my iPhone to rent HD movies that I will lose them because they are not able to be transferred to iTunes. It is too bad the iTunes store doesn't give you the automatic option to rent either HD or standard when you buy it. And the HD icon is faint gray on the right of the screen so you do not see it on a tiny little phone screen. I think I've just wasted $15 bucks.

Maybe you are looking for