Iphone 3G locks all the time.

Question

My brand new Iphone locks itself. Tryed everything i can think of, Restarted, picked out SIM-card, reset etc. etc. Nothing works. Got the 2.1 firmware and the newest Itunes. Please Help ! ! !

Answer 1

You need to keep in mind that you did purchase it in another country and therefore you won't have any warranty coverage in Sweden at all and almost certainly the Apple store agents/geniuses/experts may not be trained nor allowed to perform a repair on a phone purchased in a different country at all even if they wanted too.
You said earlier that you've tried performing a restore but have you tried to perform a restore and made sure that you chose the option to set it up as a new phone? It's extremely important that you try choosing the option to set it up up as a new phone and do not choose to restore it with an existing backup. The reason for this is to eliminate the possibility that your existing backup I corrupt or damaged in some way. This could very easily be the reason why your phone keeps locking up. You'd be surprised at how often this is the culprit. Once you've tried setting it up as a new phone and tested it to see whether it fixed your problem at all, if it still locks up then it is almost certainly a hardware fault of some kind.
If this is the case your best bet to get it fixed would be to either email Apple iPhone customer support or contact an Apple store in the nearest country to you that actually sells the iPhone and explain your situation and make it clear that Apple in Sweden cannot repair it and that you wish to arrange a repair and make sure that your clear that your willing to pay for both shipping and the cost to send it for repairs and that it's not a warranty claim, as you've almost certainly voided your purchasing it one country and connecting in another. Feel free to ask them about the possibility of sending it in possibly to Italy to have it repaired under whatever Italian warranty there is on the phone but be prepared for a no chance reply.
I can't see any reason why a legitimate purchase that you're not trying claim under warranty and that your willing to cover the costs to have it repaired and to sent in. I've seen other companies do this with products in similar situations in the past. Just make sure that you're clear on what your trying to do, and make sure to be polite. Also if one store/branch/agent or whoever it may be says it can't then don't be afraid to contact someone else. Even if you have to send it to the U.S or something like that as it's better having a nice shiny toy brick sitting around.
Anyway I hope thelps