Iphone 3G - no sound from dock on 4G ipod

I use a 4G ipod to play music in the home via an ipod dock which has been trouble free for a couple of years. I tried my new 3G iphone in the dock, but got no sound out of the line-out from the dock. When replacing the 4G ipod, there is no no sound from this either! The headphone jack works fine, and I have tried restarting and even re-syncing the ipod but this has not fixed it .
I would like to restore the dock to how it was before I tried the iphone!
As an aside, I am now slightly wary of using the ipod dock that is in our Audi with the Iphone in case this breaks as well!

Hello cemize,
Welcome to the Discussions Boards.
When you had your iPhone serviced, it should have been returned with a note indicating the reason the iPhone was not repaired. If the iPhone had accidental damage it could have been returned unrepaired and would need to be re-submitted for an out-of-warranty repair. If the iPhone was determined to have liquid damage, it would have been returned unrepaired as well.
If, for some reason, the repair center was unable to reproduce the issue, it could have been returned with a "no trouble found" explanation.
If the iPhone was returned without the explanation, or for a no trouble found reason, I would suggest calling technical support at 1-800-myiphone.
You can also schedule an appointment at a local Apple Retail Store to have the iPhone diagnosed:
http://www.apple.com/retail/
Take care,
Charles H.

Similar Messages

  • IPhone 4: No sound from phone receiver

    Hi all. I'm not sure if anybody else is having this problem. Just got my new iPhone4 yesterday. Was excited until last night. Everything works fine and well, good signals, camera, wifi, etc. Unfortunately, found a serious problem. There is no sound coming out from the receiver for both incoming and outgoing calls. I can hear sound if I activate the built-in speaker or when plug in the stereo earpiece, but not from the receiver. Ipod and Youtube works fine with the speaker and earpiece. I updated the firmware to 4.1 still no fix, I have restored the phone countless times with no fix too. Is this a known problem and it's a faulty set? Should I get an exchange from Apple? I'm in Singapore. Thanks all!

    I know this is probably sounds like a silly question, but you have taken the protective plastic off that came with the phone? Excluding that, and with the restores you've already done it sounds like you have a defective phone.

  • IPod touch 4th gen  - no sound from speaker dock

    After upgrading my 4th gen iPod touch o iOS 5, the speaker dock no longer works. The dock charges the iPod, but iPod still continues to output sound from the internal speaker rather than the speaker dock. My iPhone with iOS 5 works fine on the dock. I have restored the iPod to a fresh state but the problem still persists
    What could be the problem?
    Thank you

    Based on your troubleshooting, it would appear theat iOS 5 on the iPod made the dock incompatible.  Have you loked at the dock manufactore's support site?

  • No sound thru iPhone 3G playing music from iPod section

    My wife's iPhone 3G (version 3 software) is experiencing a "no sound" issue in certain circumstances. The phone rings fine (and alerts chime), but there is no longer any sound from the iPhone when she tries to play songs from the iPod section. If she connects headphones or connects to a music dock, the sound plays fine. Further, the volume control slider does not appear at the bottom of the screen while a song is playing thru the iPhone (it does show when headphones are connected).
    Also, in Settings, Keyboard Clicks is turned on but no clicks are heard when typing on the keyboard. And no sound is heard when turning off the device.
    Any ideas? My same iPhone with version 3.0 installed is not exhibiting these symptoms.

    I had the exact same problem the other night. I tried the reset and restore options but found these did not help.
    I deleted the applications I had added since i last has sound and i found that bingo the sounds worked again. (i had added shazam and a couple others) I was able to add these back again (withouth paying again for them) after the sound was restored. Maybe if you have this problem again try deleting some apps and see how it goes.

  • My Iphone 4s has no sound from speakers and no text tones.

    There is a red tag in the dock indicating water contact.
    I cannot work out how this is. I have never used the phone in the rain and if i did i would expect the red tag to be in the headphone port.
    I carry my phone at all times in my jacket pocket.
    I never use the phone to listen to music in bathroom or shower.
    It has never been near spills or dipped into my cup of morning coffee.
    So.....how do I prove this to Apple and get a replacement??? Everything else works, just no sound from music and texts etc.
    Done a restore and doesnt work.
    HELP!

    Hello,
    Sorry about your situation. We do shell out some money for this phone (some more than others) but at the end of the day we are humans and these phones are also made by workers that cannot even afford and iPhone. Don't blame Apple (blame Foxconn?).
    I normally use the vibrate with the Bluetooth headset and send the audio through the Bluetooth speaker, so this is not a big issue for me. However if your settings are correct they can verify this issue at the store immediately but not sure about the turn around but the Apple genius should have some estimate.
    Hope the the Bluetooth can help.

  • I have a 30 Gig 5th Gen IPOD It plays but there is no sound from the head phones and when its docks can anyone help

    I have a 30 Gig 5th Gen IPOD It plays but there is no sound from the head phones and when its docks can anyone help

    - Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so.
    Try the following to rule out a software problem
    - Reset the iPod. Nothing will be lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup
    - Restore to factory settings/new iPod.
    - Make an appointment at the Genius Bar of an Apple store. Seems you have a bad headphone jack.
    Apple Retail Store - Genius Bar
    Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
    Apple - iPod Repair price                  
    A third-party place like the following will replace the jack for less. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
    Replace the jack yourself
    iPod Touch Repair – iFixit

  • I upgraded my iphone 3GS and now it won't play sounds from apps or music. I also cannot sync my music onto my phone.. PLEASE HELP! :(

    Hi Guys
    I recently upgraded my iphone 3GS to the new ioS 5.1. After I did this and synced my phone, it won't let me play any audio from apps, itunes or music. It will allow the phone to ring but that is all. When I use viber I have to press this button and change it from docking to iphone. I take it that the phone thinks I'm permanently on a docking system.
    It also will not sync my music back to my phone. My music is on itunes but it won't let it sync.
    I have restored my phone twice and it still won't work - HELP!! Please???

    Your device is broken.  If you want a device that works better than the one you have now, then you'll either need to bring your phone into Apple for out of warranty exchange ($149), or find a 3rd party repair shop in your area and see what they can do, if anything at all.

  • Why doesn't the Belkin Thunderbolt Express Dock relay sound from it's audio out port?

    Posted to Belkin Support community to no avail
    =====================
    Why can't my Belkin Thunderbolt Express Dock operate my desktop speakers?
    Options 
    07-14-2014 01:48 PM
    Bought a Belkin Thunderbolt Express Dock at the Apple Store to use with my new MacBook Pro.
    When I connected it to my
    -20" Mac Cinema display,
    -Various USB connected hubs and devices,
    -Various Firewire hubs and devices
    -My ethernet network from my Cable Modem
    Then made the last connection from the Dock to the Thunderbolt port on the MacBook Pro...
    All was fine.
    But when I made that one last connection - to my desktop speakers via the audio-out port on the dock (earphones icon) nothing happened.  The dock did not pick up the audio from the laptop playng an iTunes song or send it to the desktop speakers.  When I unplugged the audio cable from the Dock and plugged it in to the MacBook Pro directly, the desktop speakers kicked right in again.
    Does Thunderbolt pick up audio-out from a MacBook Pro and carry it to the Dock for connection to my desktop speakers?
    Of for some reason, can that signal not be carried by Thunderbolt?
    Will I have to get used to the onerous task of unplugging 2 cables from my MacBook Pro when I want to more it to another location in stead of just 1 cable?
    But stay with me.  Here's the thing.
    When this happened I called Belkin Customer Support to ask if they could help me.  After taking me through their steps, they agreed that the unit must be defective and agreed to ship me a replacement Thunderbolt Express Dock.
    The replacement arrived over the weekend and when I shut down my system and then plugged everything from Dock I purchased into the replacement Thunderbird Express Dock - - - - - the same thing happened!
    No signal to the speakers from the dock.  Perfect signal when the plug moved from the Dock to the computer itself.
    Hence my question:
    Does Thunderbolt pick up audio-out from a MacBook Pro and carry it to the Dock for connection to my desktop speakers?
    Can it accomplish that function?
    Am I really that unlucky to have received 2 defective new Belkin Thunderbolt Express Docks in a row?
    Or is it simply a matter of the Dock not handling audio throughput in the manner I am expecting.
    Then again, if this is the case, why did the Belkin techies not know this when I called them in the first place.
    Yes, I'm going on and on here.  But I really don't have time for this.
    What's going on here?

    OK.  No reason to be playing games here.  Just surprised that this issue hasn't been brought up here on the community boards as well.  Here's the simple solution
    Steve
    ========================================
    Re: Why can't my Belkin Thunderbolt Express Dock operate my desktop speakers?
    Options 
    07-17-2014 07:09 PM
    After reaching a Level III technician in Belkin customer support today and having spent approximately 4-5 person hours on this issue, we figured out that the Sound/Output preferences in the Apple System Preferences should not be set to "Internal Speakers"  but rather set to "USB PnP Sound Device". 
    Worked like a charm.  Simple, elegant solution to a real problem, one likely to be encountered by 90% of the people who buy a Belkin Thunderbid Express Dock off the shelves of any Apple Store to use with a current generation Apple laptop or desktop computer.
    But the Level III Belkin technician admmtted that this critical little piece of simple, straightforward information should have been readily available to their Level 1 techies who began helping me 5 person hours ago.  Would even have saved Balkin loads of customer service support time.
    And so the saga ends
    Belkin owes me for helping them learn this precious lesson.
    Steve

  • What can be wrong with my iPhone 4?  There is no sound from incoming calls, SMS and even when I play music.  I already checked that it's not muted, volume is high and not set to "vibrate mode."

    What can be wrong with my iPhone 4s.  There is no sound from incoming calls and SMS even when I try to play music.
    I already checked that it is not muted, volume is high and not in " vibrate mode."

    What can be wrong with my iPhone 4s.  There is no sound from incoming calls and SMS even when I try to play music.
    I already checked that it is not muted, volume is high and not in " vibrate mode."

  • No sound output from dock connector or headphones but speaker is fine

    I've got a 3GS which I've had since October.
    Recently, there has been no sound output from the headphone socket - or rather, what does come out is very strange, sounding almost electronically distorted.
    I thought that maybe the headphone jack was broken, but now I've found out that the same thing can be heard through a dock when the iPod is connected this way.
    I'm fairly sure the dock connector is still fine as the phone charges and can be controlled by the dock etc
    Most of the discussions I've found relate to sound not coming from the speaker on the phone, but this is absolutely fine.
    Any ideas?

    Hi, and welcome to Apple Discussions.
    Have you tried resetting the PMU?
    I'm not optimistic that this will help any more than the procedures you've already tried, but it won't hurt to try.
    Do you still have your OS 9 installation? If so, try booting into OS 9 and see if the problems with the audio are happening there, too. If so, you can bet it's a hardware problem.
    How big is your hard drive and how much space remains available on it? If you don't have your OS 9 installation in order to check out whether it's a hardware problem and you have enough available hard drive space, you may want to try an Archive and Install of the OS in order to make sure it isn't an OS X system-wide problem. If that doesn't do it, you could back up your hard drive and restore your software.
    All of this may just be spinning your wheels, but it's all stuff you can try before shelling out a lot of money for repairs.

  • I have the djay app on my ipad and i want to record the set i'm playing on my iphone through garageband. i need to take the sound from the headphone jack of the ipad, as the 30pin connector will be used to connect to the DJLive accessory. Is this possibl?

    i have the djay app on my ipad and i want to record the set i'm playing on my iphone through garageband. i need to take the sound from the headphone jack of the ipad, as the 30pin connector will be used to connect to the DJLive accessory. Is this possibl?reco

    You may get a better response in this community:
    https://discussions.apple.com/community/app_store/garageband_for_ios

  • HT201401 I can't hear any sounds from my iPhone 4s speakers

    I can't hear any sounds from my iPhone 4s speakers.
    I have checked my side button and checked my sound settings all seams to be fine
    I have also tried switching off and on still not working
    I have also reset my all settings but still can't Hear any sound from my speakers
    All app and music sounds are also not working
    please help

    Have you "reset" the device?  http://support.apple.com/kb/HT1430..I'd also stop all of the apps with the double-tap-on-the-home-button method. 

  • Is it possible to get iPhone audio (telephone calls) from Lightning connection? Music works, but calls switch to internal or extenral speakers, not lightning (for e.g. docking station, car...)!

    Is it possible to get iPhone audio (telephone calls) from Lightning connection? Music works, but calls switch to internal or extenral speakers, not lightning (for e.g. docking station, car...)!
    I want to get the audio out of the lightning connection (the way you get audio when you connect it to a dock). It works properly with music, but when making a telephone call, it switches to the internal speraker. You can change to the external spekers, but you cannot select another audio out. It's also possible to get the telephone audio from the analogue connection, but that's not what I want. I want telephone audio from lightning...
    Would be so great if anybody has an idea

    I must also say that the second update ruined my Lumia's battery life.
    With the first (out-of-the-box) update the phone usually had 30 percent of battery after a quite hard day (e.g. more than an hour of talking via bluetooth handsfree, more than two hours of listening to the music via bluetooth, more than an hour of browsing via wifi, and reading hundreds of e-mails via two mail accounts). I never managed to discharge it after one day (e.g. 14-16 hours) of continous use, no matter how much I talked, listened and browsed.
    Now, with the secod update, it discharges to 20% after 12 hours of laying still almost without use (30 mins of music, less than 15 mins of talking and nothing more), and discharges completely with the usage pattern described above.
    Did the second update contain some Android code?

  • I only have sound from my iPhone 4s wen its connected to a pocket boom box other than that I have nothing can some one plz help

    Can anybody help I have no sound apart from wen I use it threw Bluetooth

    Hi Donh1981,
    I apologize, I'm a bit unclear on the exact nature of your issue. If you are saying that you are not getting any sound from your iPhone through either the external speaker or the headset jack, you may find the troubleshooting steps/articles listed in the Acoustic section of the following article helpful:
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/ts2802
    Regards,
    - Brenden

  • Strange Sounds from my iPhone 5 screen

    Just got my second iPhone 5 (16gb) from the Apple Store in Stockholm / Sweden and i notised that this one also have the same problem as my last one that got replaced. The problem is that im getting some strange cracking sounds from the bottom left / right side of the screen (screenshot: http://i.imgur.com/JSuOO.jpg ). It feels like theres some gap between the screen and the part thats "holding" the screen.
    anyone else having this problem? or is it just normal with the iPhone 5?

    user damage invalidates the warranty .You have no warranty in the US .You can return it in person to Apple Store in US and they may  repair it if just broken glass if more damage then an exchange unit will be $269 + tax

Maybe you are looking for

  • Safari doesn't open certain web sites

    Hi there, I'm a web designer working on a new site. My clients say that their Mac which is running Safari 5.1.5 won't open their web site which is: http://www.adventuress.us I've asked about 5 other people to see if they could open it up on a mac usi

  • Hacer un Balance mediante report writer

    Hola a todos. Me gustaría saber como puedo crear un balance mediante report writer que me saque por meses el real en cada cuenta que le ponga y que sea navegable. He estado probando con una biblioteca a la GTL0, pero y ratio HSL moneda local. Selecci

  • How can I show clip/project clock on screen?

    PE4, Windows XP I'm working out a storyboard post-shooting with a colleague a thousand miles away (ie: impossible to get together right now). I sent her some DVDs with what I'll call the "raw take" so she can look things over and let me know how to p

  • Synchronous interface scenario ...

    Hi, I'm facing a problem regarding a sync interface using a BPM. So, i've my IM with the input msg(fileresp) and output msg(filereq) and the 1º step in BPM is a Receive for my filereq with Mode Opens S/A Bridge. Thus, if i run my interface using Runt

  • How do I remove selected events in photo?

    How do I remove events in photo that were transfered from my Iphoto on Imac.