Iphone 3G on windows 7 (64bits) shows as unknown device

HP Pavilion tx2500 Notebook PC
ADM Turion X-2 Dual core
Windows 7 - 64Bits
I downloaded the latest version of Itunes and haven’t been able to use since
Every time I connect Iphone to computer, PC recognizes (it shows on Portable devices)
but somewhat shows also in another devices (unknown device) and Itunes doesn't recognize or even shows anything.
I uninstalled and reinstalled Itunes and all apple software (Bonjour, QuickTime etc) about 15 times every way I could imagine.
I extracted files (usbaapl64). I tried to update drivers with no success.
I uninstalled Anti viruses, scanned HD, updated some video/sound drivers
It works on my husband’s computer (another HP)under windows Vista 32bits but it’s not working on mine for the life of me.
I can’t figure it out what its causing the conflict and would appreciate any suggestion
I do not really want to try to jump using the restore since last time I did it I had a hard time to download/update my contacts and settings and ended up having to download MobileMe
Pls help

todays update
It got worse before got better
I uninstalled and reinstalled Itunes a couple more times. I even tried to install a 32bit version since task manager shows Itunes 32*exe.
I finally gave in and restored Iphone to factory settings and then my iphone could only call 911 (emergency calls)
I try to connect again to restore it but it didn't work. I tried the DFU and got a error msg "error-message-0xe8000001"
I researched the error msg and found something about USB2.0. I went to HP site and downloaded an update for some drivers and voila
right now iphone is being synchronized
hopefully I won't have any problems with my contacts like I had last time
this happened to me

Similar Messages

  • My iphones and ipods no longer show up as devices when I plug into my computer to use itunes

    Does anyone know why my iPhone and iPod no longer show up as devices when I plug into my computer to use iTunes?

    Hi jacquelinex,
    Welcome to the Apple Support Communities!
    If your devices are not showing up in iTunes I suggest your read over and follow the troubleshooting steps in the attached article.
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Have a great day,
    Joe

  • Cuando conecto mi iphone 5 a cualquier pc me aparece "unknown device" ¿que puedo hacer para solucionarlo?

    cuando conecto mi iphone 5 a cualquier pc me aparece "unknown device"   ¿que puedo hacer para solucionarlo?

    Try to connect in recovery mode, explained in this article:
    iOS: Unable to update or restore

  • Satellite A660-10W - After Windows 7 installation some unknown devices

    So I have the Satellite A660-10W, and I reinstalled the Windows 7 it came with Windows 7 ultimate 64bit. First thing is when I use fn+F6/F7 (other combinations work) for brightness levels it doesn`t work, brightness doesn`t change. And the other thing is that there seem to be some unknown devices.
    Here is everything hope someone can think of what could it be, thanks in advance. :)
    Link: [http://store.picbg.net/pubpic/B4/3E/3ca598fbde5fb43e.png]

    OK you and my friend are right, because I installed the video card drivers from nvidia`s website, not from toshiba, now brightness works :D
    And I reinstalled Windows because one thing there were no partitions only one lonely drive and I wanted 30-40gigs for windows and the rest for stuff, not when I decide do reinstall lets say a year later with work and media on it to lose everything. I didn`t do any back ups, even all the shop assistant talked about when I bought it was to buy some dvd`s and backup, but I said I never did that before so why would I need it now, anyway now everything works perfectly, iI`m prepared for the next time :D , thanks for the help. :)

  • Playbook showing as unknown device in desktop manager

    Hi
    Just bought a Playbook and wanted to transfer some files across to it.  Unfortunately I have come up against a fairly major problem with this.  First thing I did was connect it to my PC and start up Desktop Manager, unfortunately the Playbook comes up as 'Unknown Device'.  Tried checking all settings including everuything recommended in article KB27464 with no success.  The Playbook shows as network device in Device Manager in both the PC's I've tried (one runing Win7 Starter and the other Home Premium) and as far as I can see all settings correct but no joy.
    I then tried using the network share option as suggested on the support site.  Typed in the relevant IP address (file:/192.168.1.5) in the run dialogue after truning WiFi sharing on with no luck.  All I get is Windows can't find the relevant folder!  Then tried the same technique but using the USB IP address but still no luck!
    Can anyone help me as after many years of enjoying various blackberry devices this tablet is wearing my patience very thin.
    Carl
    Solved!
    Go to Solution.

    Hi
    Thanks for the reply, I was going to return the tablet this morning but thought I'd give it another go.  Anyway after turning off both WiFi and Bluetooth as well as disabling sharing I plugged the Playbook in and it was detected!  Anyway now managed to get it synched, updated and bridged to my 9900 so everything's looking great.
    Thanks again for you advice, hopefully I can help someone else in the future as I get to know more about the tablet
    Regards
    Carl

  • HT1386 iphone and ipad no longer show up as devices in itunes

    my ipad and my i phone no longer show up as devices in I tunes. I have so far shut down and restarted the PC, ipad, iphone, uninstalled and reinstalled the itunes program, done the ''reset all" in settings on my ipad, changed USB ports. Any suggestions?

    On your computer, try going into your control panel, add/remove programs and uninstall iTUnes, apple mobile device service, apple application support. THen redownload and reinstall iTunes and see if it works.

  • [Helix gen2] Clean Install of Windows 8.1 - one unknown device left

    Hi,
    I did a clean install of win 8.1 with the suggested procedure (System Updater, Solution Center)
    Unfortunately, there is one unknown device left in the device manager:
    Intel(R) Serial IO SPI Host Controller - 9CE5
    ACPI\VFSI6101\1
    which I thought could be solved by this driver:
    http://support.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-helix-series-laptops/thinkpad...
    But without success. So could anyone help? Which is the right driver? Or what should I do?
    Thx Ralf
    Moderator comment: New thread created. Subject edited to match. Was: Re: Lenovo Helix - Clean Install of Windows 8.1 - Best way to load Software and Drivers
    Solved!
    Go to Solution.

    Good day and welcome to the community.
    I found a few vague references of VFSI6101 being related to a Validity Fingerprint Sensor.
    Looking at the Helix Gen2 driver pages: http://support.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-helix-series-laptops/thinkpad...
    and specifically at the FPR software package page:
    http://support.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-helix-series-laptops/thinkpad...
    there's a reference to: "Synaptics FP Sensors(WBF) VFS6101". Pretty close!
    So you might try that to see if it clears up the orphaned device.
    Hope this helps a bit.
    Regards.
    English Community   Deutsche Community   Comunidad en Español   Русскоязычное Сообщество
    Community Resources: Participation Rules • Images in posts • Search (Advanced) • Private Messaging
    PM requests for individual support are not answered. If a post solves your issue, please mark it so.
    X1C3 Helix X220 X301 X200T T61p T60p Y3P • T520 T420 T510 T400 R400 T61 Y2P Y13
    I am not a Lenovo employee.

  • TS2771 My Ipod (2nd gen) says connect to Itunes Because i restored it without a computer so when i connect it to my computer (windows 7) it says unknown device and i tried troubleshooting it and all it says is device not working properly.

    please help

    Try:
    iOS: Device not recognized in iTunes for Windows
    I would start with
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7

  • ITunes says no iPod detected but Windows XP shows mass storage device

    I have a pretty old computer (p3 intel with usb 1.0 ports only)
    When i attached my new iPod nano to my PC, I get an error from xp that a high powered usb port is recommended but allows me to connect it. Unfortunately iTunes doesnt recognize it (and the ipod service causes an illegal operation each time I try to connect) I have tried all usb ports on my pc and even reinstalled itunes but same effect. Is there anything i can do?

    hi
    i purchased a usb 2.0 card but itunes still doesnt recognize my nano

  • "Unknown Device" shown when I connect my iPhone 4 to the laptop

    Hi all,
    My iPhone 4 cannot synchronize to my Windows 7. Only "Unknown Device" shown on the "Device Manager" when I connect them via the cable.
    The laptop is new and installed Windows 7 Home Premium Edition 64-bit. BIOS is the latest one.
    iOS is 4.0 and iTunes is 10.0.1 for 64-bits Windows 7
    I do not think the problem is due to the iTunes. Only "Unknown Device" shown on Window 7. I think the iPhone cannot be recognized by the laptop.I tried to connect the phone to a Window XP. It is fine. Likewise, a usb drive is recognize by the Windows 7 laptop.
    I have tried
    1. update the BIOs
    2. Re-install the itunes
    3. download the usbaapl.sys
    Can anyone help as it bother me for a week.
    Thanks very much
    Ben

    The first thing I would try is to use a different USB port
    next I would have my MacbookAir looked at

  • K450 - Unknown Device in Device Manager

    Runing Windows 8.1 64bit.
    On Lenovo solution center, keep show one unknown device in device manager.
    It does not show any unknown device even with show hidden devices option turn on.
    On USBView, it shows xHCL port 13-14 has General Failure:
    [Port13] GeneralFailure
    ---===>Device Information<===---
    ConnectionStatus: GeneralFailure
    Current Config Value: 0x00 -> Device Bus Speed: Low
    Device Address: 0x00
    Open Pipes: 0
    *!*ERROR: No open pipes!
    ===>Device Descriptor<===
    *!*ERROR: bLength of 0 incorrect, should be 18
    bLength: 0x00
    bDescriptorType: 0x00
    bcdUSB: 0x0000
    bDeviceClass: 0x00
    *!*ERROR: Device enumeration failure
    Does anyone know how to fix it?
    Thanks

    hi ktmcmo,
    Are all the USB 2.0/3.0 ports in the front/back part working fine?
    Some other steps that you can try:
    1. Download and run Nirsoft's USBDeview v2.27 (download here)
    2. Create a System Restore point
    3. On the USBDeview interface, right click on the USB controller/hub that's giving you the General Failure error and try to disconnect/uninstall or disable the device and observe if you still get the same error on USBView/Lenovo Solutions Center.
    - Link to picture
     4. If same issue occurs, undo the changes that you have made in Step 3 and make a create a registry backup. On the USBdeview interface, right click again on the USB controller/hub that's giving you the General Failure and choose Open in RegEdit. In the registry, delete the registry key and/or subkey of the failing device and reboot (Windows will automatically re-install the device using the inbox driver).
    - Link to picture
    Note:
    Only do Step 4 if you have a backup copy of your files and have created a system restore point / registry backup.
    Regards
    Did someone help you today? Press the star on the left to thank them with a Kudo!
    If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
    Follow @LenovoForums on Twitter!

  • TS4006 Find my phone has unknown device

    After opening the "Find iPhone" app on my iPad, it has my two devices listed as always, but now it also shows an unknown device listed.  The name is ",Y".    It's obviously an error or some system glitch.  How did that get there and how do I remove it?

    Year and a half later and no responses?
    I, too, have an unknown device... I'm pretty it was one I returned to Best Buy after wiping it clean...
    So, Erase and then Remove from Account?!
    What happens to the poor sod who purchased it legitimately from BB? 
    Or, does the fact that it has the name I gave it indicate that it wasn't fully erased?  (It only had a few apps on it, nothing personal.)

  • Ipod nano "unknown device"

    I have just bought an ipod nano 4.0GB, and my computer doesn't recognize it, it says "One of the USB devices attached to this computer has malfunctioned, and windowns does not recognize it."..In my device manager it shows as "unknown device", and no driver is installed...for what I've been researching, it seems to be happening a lot with Dell computers... I tried everything Apple support site says, and still no change, I even tried what other postings say, like reseting the ipod pressing the center whell and menu button...or even turning it to disk mode, I get the message, OK to disconnect...
    Can anyone help?
    Appreciate it

    This is a comman error with many Windows XP Users. I myself had encountered it but fixed it with ease . You have to Reset your ipod and Get the Latest Ipod UPDater Software.
    To Reset your IPOD_
    Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
    Press and hold the Menu and Select buttons until the Apple logo appears, about 6 to 10 seconds. You may need to repeat this step.
    Tip: If you are having difficulty resetting your iPod, set it on a flat surface. Make sure the finger pressing the Select button is not touching any part of the click wheel. Also make sure that you are pressing the Menu button toward the outside of the click wheel, and not near the center.
    If the above steps did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep.
    After that Plug it in to the computer with the LATEST IPOD UPdATER SOFTWAre from this site.

  • HP Probook 4740s unknown device

    After an update to Windows 8, Control panel is showing an unknown device with ID:
    ACPI\VEN_HPQ&DEV_6001
    ACPI\HPQ6001
    *HPQ6001
    Does any one know what this is? 
    This question was solved.
    View Solution.

    Hi,
    It's the HP Wireless Button Driver on the following link.
    http://h20565.www2.hp.com/portal/site/hpsc/templat​e.PAGE/public/psi/swdDetails/?sp4ts.oid=5229500&sp​...
    Regards,
    DP-K
    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

  • Unknown device in Lenovo Solution Center Helix

    It's not causing any problems, but it's killing me to know there is an unknown device that I can figure out what it is!!!  Talk about Fly in the Ointment.
    Why is it there?  Why doesn't windows not know what it is?  What's it's motivation?
    No external devices plugged in, wireless printer driver installed and working correctly. 
    This is one for Sherlock, or THE LENOVO COMMUNITY
    I looked in device manager, nothing is popping out saying "Hey I'm unknown"
    Lenovo Solution Center sees it but doesn't have a fix for it, and it gives me that smug number 1 with a red circle around it under check up (the nerve!).  Taunting me that something is not right and there's nothing I can do about it.
    Help me Obi Wan Kanobi, your my only hope!
    Solved!
    Go to Solution.

    Lenovo Solution Center currently has a bug that happens on systems with touchscreens, it shows an unknown device like you say, even though there isn't anything wrong.
    There is supposedly an update to LSC coming this week or next, it should fix this bug.
    And there is something you can do about it, click on the "remind me" option and then select "never", then LSC won't bug you about this non-issue anymore.  Sorry for this inconvenience caused by LSC.
    http://support.lenovo.com/en_US/detail.page?DocID=​HT076749

Maybe you are looking for

  • G5 10.5.8 + Mac the Ripper + Popcorn 2

    I had Mac the Ripper and Popcorn 2 before I got my latest computer and hadn't tried to use it until now. I'm having trouble getting Popcorn to work for me. Mac the Ripper is working just fine and I'm able to use Mpeg Streamclip to export video into a

  • Satellite A210 (PSAELE) - VGA output not working

    Hello everybody, i've got an A200 PSAELE and I am trying to connect it to an external Monitor via VGA. The external Monitor is a Medion 19" Widescreen with a Resolution of 1440x900. The problem is, that I am not able to get the external display to wo

  • Client says can't see Flash images

    Let me request your patience in advance - I don't have many details to provide so I know the possibilities are wide open and therefore difficult to pinpoint. Here goes. We created an HTML website with some flash content and some static jpeg images. M

  • FBL3N - Cost Centre authorisations

    Hi, When running FBL3N all cost centres are picked. How do we restrict the user running this transaction from seeing certain cost centres but able to see others? Regards, Warren.

  • How do you hide a partition?

    I want to hide a partition of my HD. By hide, I mean that it shouldn't mount at boot and only show up if I mounted it from Disk Utility. I'd prefer a solution that only required the tools that come with the system. Thanks, Pontus