IPhone 3G restore to factory settings
I tried to sync my new iphone 3G to iTunes for the first time, but before I could start syncing iTunes asked for update and I started updating. At the end of 2 hours of update, I got a prompt for restoring iPhone to factory settings. I tried restoring but it fails continuously with error message code: 1015. When I referred the Apple website for trouble shooting, Apple suggested to update iTunes, update Windows, restart the system and I tried all these. But none seems to be working. Can anyone please let me know how to accomplish the task?
TS3694
Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state. Very rarely this error is caused by a hardware issue and requires service.
Delete your ipsw file and let iTunes redownload it.
Similar Messages
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TS3694 itunes keeps telling me iphone is restored to factory settings
itunes keeps telling me iphone is restored to factory settings
ERROR (1)
- Place the iPod in DFU mode and then restore
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- Try on another computer
- Try another cable
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
HT1414 Is there any way to recover the backup of your iPhone after restoring to factory settings?
I restored my iPhone4 to factoring settings without realizing it. I need some of the things that were on my last backup before i restored it. I was wondering if there was any way to reverse this.
With an iTunes back up you can find if you have one by following the steps below if you have a PC/Mac.
Windows:
Edit>Preferences>Devices
Mac:
iTunes>Preferences>Devices
With iCloud follow the steps below.
1. Go to Settings>iCloud
2. Sign In
3. Tap Storage & Back up
4. Manage Storage
This will show back ups made on iCloud.
If you have a back in iTunes or iCloud restore from that back up and see whatdatat comes back on the phone.
Hope this helps -
Can I recover pictures to my iPhone 4 after restoring to factory settings?
Can I recover my pictures to my Iphone after restoring to factory settings on of via iTunes ?
Possibly... contact the photo center and ask them if they offer such a feature or app.
This is not an iPhone, iOS, or Apple issue. -
iphone 4: Home Button Not Working. The home button only works when it is connected to iTunes, once i disconnet it does not work, i have tried a restore to factory settings but it still is not working. Any suggestions?
Apple, as I said, does not repair your iPhone. All hardware service issues are handled by replacing the unit. So they can't handle the home-button issue without also addressing the issue of the cracked screen, for which they'll almost certainly charge you. But you can make an appointment at an Apple Store or call Apple tech support and plead your case.
Regards. -
my iphone 4 is not recognized by itunes when i connect to it and tells me that the phone is in recovery mode, wants me to restore to factory settings. after i agree , an alert with error 9 stopped the sync. the phone wont start
Thanks for the response. There is no cloud icon next to them. All of the songs play on the phone still and no song was purchased through iTunes. I added them manually and tried to remove them manually. According to my iTunes they've been removed but they are still on my phone and working.
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My iphone 4 is not recognized by itunes when i connect it, wants me to restore to factory settings
my iphone 4 is not recognized by itunes when i connect to it, wants me to restore to factory settings. do i have to or is there a better way to fix it?
Howdy AndieKanaras,
It sounds like your iPhone is being recognized everywhere but in iTunes. I would use the troubleshooting for that issue in the following article, named:
If you don't see your connected device in iTunes for Mac
Thank you for using Apple Support Communities.
All the very best,
Sterling -
my iphone won't allow me to trash old email messages -- I get the little window that says "Unable to Move Message -- The message could not be moved to the mailbox Trash." AT&T can't help me -- no one else has this problem, even though we're all on the same server from my company. I have restored to factory settings, but it didn't help. My email account settings are correct, the same as on my computers, and I can trash old messages on them.
What do I do now?I have had a similar problem recently and followed advice here. Specifically, I used the brute force approach. As suggested by this site, I strongly urge you to backup your mailbox before trying this fix - just to be on the safe side.
Message was edited by: Rich JG -
ITunes won't recognize my iPhone 4, wants me to restore to factory settings?
I'm running iTunes 10.4 with an iPhone 4 OS 4.2.1. I tried to sync my iPhone but got this message:
"iTunes cannot read the contents of the iPhone. Go to the Summary tab and click Restore to restore to factory settings."
This is not a jailbroken phone, or anything like that, so I have no idea what's happened or how I can fix it. Or even how I can back up my phone at all.
I've also tried on three different computers, with the newest and an older version of iTunes (10.3), but I keep getting this same message.
What can I do?Nope. You obviously didn't read (or didn't remember) the User Guide. I will include a link for you. If you use the iPhone as Apple recommends (so that you do NOT experience data loss), frequent backups are advised, as are synching contacts/calendars with an appropriate cloud service or computer-based contact manager like Outlook.
http://manuals.info.apple.com/en_US/iphone_user_guide.pdf -
when iphone is in recovery mode, does restoring to factory settings delete all pictures and videos?
linalinalina6 wrote:
when iphone is in recovery mode, does restoring to factory settings delete all pictures and videos?
Yes. -
I setup my 4 digit lock & now cannot login (thought it was what I wrote but not working; I have not synched my computer w/my Iphone in a
long time- is restoring to factory settings the ONLY way to unlock this? (arrggghh). Any help is greatly appreciated.Yes, that's correct.
Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
Forgotten Restrictions Passcode Help
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
Also, see iTunes- Restoring iOS software. -
While syncing my iphone 4s, its saying unable to sync and restore to factory settings. But, My iphone 4s is factory unlocked. If I restore to factory settings will the iphone get locked to the carrier again.
vamsi Pothugunta wrote:
While syncing my iphone 4s, its saying unable to sync and restore to factory settings. But, My iphone 4s is factory unlocked. If I restore to factory settings will the iphone get locked to the carrier again.
It all depends on the definition of "factory unlocked". If the phone was purchased directly from Apple and the receipt says "Unlocked" then updating or restoring it will leave it unlocked (Apple never uses the term "factory unlocked" as there is no such thing; phones are unlocked at activation time). Similarly, if it had been locked to a carrier and the carrier authorized it to be unlocked, and you went through the unlocking steps they provided, it is permanently unlocked.
Unfortunately, a lot of the phones sold as "factory unlocked" were actually unlocked by hacking in the "factory" in the basement of some shop somewhere. These phones at best will become locked to the original carrier if restored, and in the worst case will be permanently disabled if restored. -
Does anyone know what "other" means in the sync summary bar? I have 850mb using storage space in my iphone and can't understand what that is. I have tried to delete everything, restore to factory settings and change the icloud account. Thanks.
Hi there AnthPy,
You may find the troubleshooting steps in the article below helpful.
OS X Mail: Troubleshooting sending and receiving email messages
http://support.apple.com/kb/ts3276
-Griff W. -
I have had an iphone 3g and recently had to restore my factory settings, when I have tried to add facebook on again it says that the relevant update of 4.3 is not available, however the 4.3 update is not available for the iphone 3g. how can i solve this and get facebook back on my phone
You cannot.
Unless you have done as you should and have the old facebook app on your computer. -
i can not activate my verizon iphone 4, i restored to factory settings because my iphone wouldnt update to ios6 after trying three times and now that i restored it its saying that it cant activate my phone, please help
This is a Windows error. See this support document for help. iOS: Unknown error containing '0xE' when connecting to a Windows PC
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