IPhone 3G "slide to unlock" won't work
iPhone 3G, ~18 months old. "slide to unlock" will not unlock phone. Touch screen cannot sense touches close to edge of screen, i.e. keyboard input "p" in portrait mode, space bar in landscape mode, cannot move app icons from one screen to another, etc. Restoring will permit you to make one call, but once screen timeout occurs, no longer usable.
Called Apple today to determine support options, there are NONE. Plus, you have to spend $29 to talk to someone after 12 months. I was told it would cost $125 to repair the phone. Never offered the option of upgrading to an iPhone 3G for free or the iPhone 4 for a significantly smaller sum.
Extremely disappointed, especially as an investor. Apple is sitting on $60B in cash reserves and they are not standing behind their products. If this was the first time I would let it go. But after having been thru similar support problems with three Apple AirPorts, two Time Capsules with junk power supplies that cannot be repaired, two PowerBooks with faulty hinges, and MacBook Air batteries, I am now venting. To top it off, I had to listen to a friend this weekend complain about similar issues, so we scheduled an appointment to visit the local Apple store only to be told when we got there we would have to wait another half hour. Given that all the components are sourced from external vendors, you would think Apple as part of a quality control program would have some interest in redesigning bad parts, identifying faulty components, and returning them back to their suppliers for repair, replacement or even better, credit. It might just ease some of the pressure at the Genius Bar.
You cannot grow without keeping your existing customer base.
[email protected]
Reset it: Hold down the sleep and home buttons, wait for the Apple logo, let go of the buttons.
Similar Messages
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My iphone 5 "slide to unlock" does not work
My iphone 5 "slide to unlock" doe not work and has a camera icon beside it. I also tried to shut it off but the "slide to power off" also does not work. Please suggest solutions to correct it.Thanks
Reset the device by pressing and holding the home and power buttons for 15-20 seconds until te white Apple logo appears
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IPhone 4 slide to unlock is not working?
Iphone 4 slide to unlock is not working
Hey tamara70,
I found the following recommended steps for when you're unable to Slide to Unlock:
If a single application is not responding or stops responding when it opens, you can force it to close.
If the device is unresponsive or if certain controls aren't working as expected, restart your device.
If the device remains unresponsive or does not turn on (or power on), reset your device.
If there is no video or if the screen remains black, verify that the device has enough charge to turn on:
If you are using an iPad, ensure that it's connected to the USB Power Adapter supplied with the device.
Let charge for at least twenty minutes, then see if it starts normally.
If there is no image on the screen, press the Sleep/Wake button to attempt to wake the device.
If the screen displays a red battery icon, continue charging the device until the battery is fully charged.
If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:
Connect the device to your computer and open iTunes.
If the device appears in iTunes, select and click Restore on the Summary pane. Learn more aboutrestoring iOS software.
If the device doesn't appear in iTunes, try to force the device into recovery mode, and then restore it.
If the above steps do not resolve the issue, contact Apple.
via: iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Welcome to Apple Support Communities!
Take care,
Delgadoh -
My ipod touch is frozen and my slide to unlock won't work
can anyone tell me if this can be fixed?
ThanksI would try here:
iPhone and iPod touch: Frozen and unresponsive -
iPhone 4s: Slide to unlock doea not work. Phone receives calls and messages but we cannot answer. We have tried numberous times to turn on/off to no avail.
It sounds like your phone is broken.
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iphone 4s "slide to unlock & slide to turn off" has stopped working and i cant unlock phone, how can i fix it please ?
when i conect to itunes to restore it tells me "find my iphone must be turned off" but of course i cant unlock my phone to do that.
im stuck please help..How about a hard reset. Hold the top button down along with the home button until the phone turns off.
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atleast once in a week the slide to unlock will not work in my iphone 4 and this is happening from the day i have upgraded to ios7. to access my iphone i have to a switch off and then switch on. really frustrating never expected this from Apple.
Hello sivas_live
Try out the troubleshooting steps in the article to resolve issues with your touchscreen intermittent response.
iPhone, iPad, iPod touch: Troubleshooting touchscreen response
http://support.apple.com/kb/ts1827
Regards,
-Norm G -
Slide to unlock doesn't work happend more than 8 time every time i had to restart my phone, Please can you tell me how to fix this bug .
iPhone 5, iOS 7.0.4Backup and restore your software via iTunes. If the problem continues, restore as a NEW device. If this solves it, that means there is some corruption in your backup file. If the problem is still there, you should take it to the Genius Bar at an Apple Store for evaluation.
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Iphone 4 slide to unlock and slide to power off will not work but all other touch features work
Iphone 4 slide to unlock and slide to power off will not work but all other touch features work properly
You will have to get it serviced.
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My slide to unlock doesn't work, how do I fix it?
My slide to unlock doesn't work, how do I fix it?have a square box so cant slide
Try restoring the iPod, first from backup and then to factory defaults/new iPod. If still problem it is a hardware problem.
Apple will exchange your iPod for a refurbished one for:
Apple - Support - iPod - Repair pricing
A third-party place like the following maybe less expensive. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Fix it yourself
iPod Touch Repair – iFixit -
IPhone 4 slide to unlock freezes- a solution.
Hi,
I'm glad I have this opportunity to share a solution to the iPhone 4 slide to unlock freeze problem. Some perliminary informatiom: iOS 5.1, 5.7 GB free on a 16 GB phone (no space issues). The phone froze on almost all of the unlock attempts. No backup and restore were attempted.
My solution: during my investigation I've tried to access the Passcode Lock (Settings -> General) and the phone froze for a few moments and sometimes returned to the home screen. I have managed to access the Passcode and turned the passcode off. After this I reset the passcode to something different and re-enabled passcode on. Since then there are no issues. If there is a DB it must have gone corrupted, resetting probably re-wrote the passcode. Hope this helps, though nothing is deffinitive.HI,
I have done more troubleshooting, and the results are positive so far - no more freezing!
@SimplyPostive reported something unique: that the problem only happened while in the 3G network and not when in a wifi network. I tested this and I had similar results. The freezing only occured while I was on the 3G network and not when I was on a wifi network.
This caused me to think that something might be causing the phone to freeze while connecting to the 3g network.... or maybe there is a data packet lingering around that is causing the issue. Whatever it is, I decided that I'd reset "network settings" only.
I reset network settings and the problem has gone away. Now, regardless whether I'm on 3G or wifi, the phone no longer freezes during swipe to unlock as reported in this thread.
I'm going to re-install my grand theft auto game and bring down my availabe space to 730 mb again. Hopefully it all works as expected. If it doesn't, I'll report it, else it's all good to go.
good luck.
c. -
I've just updated my iPhone to the new iPhone OS and now it won't work and iTunes won't recognise that it's there. I've uninstalled iTunes and reinstalled twice and it's not working. Please help.
I have not had wifi since November when I upgraded to the newest IOS version. I called the Apple help line and they told me some things to do and I tried them all and they worked for a few hours and then wifi shut off again. I kept doing what they told me and it worked for a couple more days and then I could never turn it on again. My blue tooth doesn't work either. I had to actually increase my data usage with AT&T becuase of this. When I did that in December I went to the Apple store and was told that it is a hardware issue and since my phone is out of warranty I would have to pay for a new phone because they could not fix the issue. My upgrade isn't up until June 2014 so not only do I have to wait for the upgrade and I am not paying for a new phone but I have to pay $10 plus extra a month on my cell phone bill because I was going over on my Data!!! I have been beyond upset about this and Apple is not doing anything about this nor did they offer up some way to resolve the issue because obviously it is not just some rare incident if several people are having this issue. Who knows how many people out there have had this issue and have not said anything about it. Now there is a newer update that I can't do because it requires wifi in order to download.
June can not get here fast enough and I may not go back to Iphone after dealing with this for so long with no help from Apple. -
I just updated my Iphone 3G and now it won´t work anymore. It wouldn´t even boot. It was just working for 3 sek. after the installation and now it shut itself down. Any help, please? Thankyou
I suspect you have a 2G iPod. Those can only go to iOS 4.2.1.
Identifying iPod models
iPod touch (3rd generation)
iPod touch (3rd generation) features a 3.5-inch (diagonal) widescreen multi-touch display and 32 GB or 64 GB flash drive. You can browse the web with Safari and watch YouTube videos with Wi-Fi. You can also search, preview, and buy songs from the iTunes Wi-Fi Music Store on iPod touch.
The iPod touch (3rd generation) can be distinguished from iPod touch (2nd generation) by looking at the back of the device. In the text below the engraving, look for the model number. iPod touch (2nd generation) is model A1288, and iPod touch (3rd generation) is model A1318.
You also said: "It also will not let me download any music onto it." What happens when you try to sync music to the iPod? -
I never set up a passcode for my iPad 2 but it is locked and I can't unlock it. The "slide to unlock" does not work. Any suggestions on how to unlock it?
You have to slide to unlock to bring up the keyboard if a passcode is set. If you can't slide then try the following:
- A reset. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup
- Restore to factory settings/new iPod.
If you still have the problem that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order -
My iphone 4 'phone app' suddenly won't work
My iphone 4 'phone app' suddenly won't work. It's not a microphone or other hardware problem because I can use viber normally. I have already upgraded to iOs 6.1.2 from a 5.1 (when the problem started), and even after the restore it still won't work.
This is asked and answered multiple times daily.
If you've tried a restart, reset, restore from backup, restore as new as recommended in the User Guide and this fails to solve your problem, then you have a hardware failure and will need to bring your phone into Apple for replacement.
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