IPhone 3G startup screen has ghost image?. Recurs with restore
Resetting factory defaults resolves issue but when I restore my data to phone the ghost image recurs suggesting problem is a software issue.
Any tips on how to resolve this problem?
Found similar problem in archive. It appears that somehow the wallpaper image has been saved as a screenshot giving the appearance of a ghost time & date stamp under the actual time / date. Don't know how this occurred but trick is to reset wallpaper.
Similar Messages
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I dropped my iphone and the screen has blue lines on it. Siri still works but the screen doesn't but the screen isn't cracked or shattered. What should I do?
Bring your phone and $199 to the Apple store for an out of warranty exchange of your phone. You clearly broke it when you dropped it.
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Iphone 5 touch screen has stoped working all of a sudden, help?
iphone 5 touch screen has stoped working all of a sudden, help?
Hello there, shankate1993.
The following Knowledge Base article offers up some great steps for troubleshooting issues with touchscreen response on your iOS device:
If the screen on your iPhone, iPad, or iPod touch doesn't respond to touch - Apple Support
Fix your touchscreen
Make sure your hands are clean and dry, then try these steps:
If you have a case or screen protector on your device, try removing it.
Clean the screen with a soft, slightly damp, lint-free cloth.
Unplug your device.
Restart your device. If you can't restart, reset your device.
If your touchscreen still doesn't respond like it should, contact Apple Support or take your device to an Apple Retail Store or Apple Authorized Service Provider.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
my iphone 4's screen has gone black, like it would if i had turned it off except i have'nt turned it off and i cant turn it on or anything. can anyone help?
Try a reset. Hold down the Sleep/Wake button + Home button for around 10 seconds until the Apple logo appears.
Let me know if this helps.
- Greg -
Is It normal that my premium category 15" retina MBPs screen has ghosting issues, and I get declined from screen replacement?
I have purchased this hardware in Budapest for approximately 3000 usd. I was a bit shocked to see screen ghosting after a few days of use. The problem was getting worse but because I am a design consultant working mainly on my Mac I couldnt take a week off to leave It at an Apple service station.
Last week I was surprised to receive the information from the local Apple repair shop in Germany that my retina MBP that I bought 13 months ago was declined from screen replacement by Apple.
Considering the price of the product I find It unacceptable that I need to work on a defective product and see shadows every time I leave an Illustrator or InDesign window open for a short period of time.
Is there any way to resolve this issue? I wouldnt like to pay another 800 dollars just to replace a component on my defective Apple product.Contact Apple Support directly. In Germany the Expresslane or this number
0800 6645 451 will allow you to speak directly to someone from Apple. Explain your situation. Mind you, AppleCare and issues with Apple products like this have to occur without any user accidents or user installed parts to ensure that Apple will cover you. If there was a user accident or installed part, you may be turned down. If you have the original Apple parts, and did the installation yourself, replace it with the original parts very carefully following the directions on http://www.ifixit.com/ unless you can afford an authorized service provider to do it for you. Since we don't speak for Apple here, being end users like yourself, that's why I say "may", as I've seen Apple handle these things on a case by case basis. So hopefully you don't have any obvious damage that looks like it is user caused. Good luck! -
My iphone 4s no longer has any sound expect with headphones.
My iphone 4s no longer has any sound expect with headphones. I have cleaned the head jack and dock connector, restarted, and reset the phone. This occurred after updating to ISO 6. What else can be done? Thanks!
If you are near one, make a reservation at the Genius Bar at the Apple Store.
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My iPhone 4S LCD screen is too bright,playing with brightness feature doesn't help.The colors have lost their vividness
Definitly sounds like a physical issue with the phone. I suggest you go to your local Apple Store or Apple Authorized Service Provider for help.
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Hi I have iPhone 4 crack screen how much to replacement with anther one from apple store ?
Hi I have iPhone 4 crack screen how much to replacement with anther one from apple store ?
If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task. Start with Google to search for these. -
Hello, I have an iphone 4 and it has recently come up with the connect to itunes logo. When I connect it to my computer, itunes comes up with there is a problem with your iphone. What should i do? I need help ASAP
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once... Be sure to Follow ALL the Steps...
Take your time... Pay particular attention to Steps 3 and 4.
Some users have reported as many as 8 or 9 attempts were necessary before success.
If the issue persists...
Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
Be sure to make an appointment first... -
Hey!
Two months ago I bought the new, thin iMac 27'' with Fusion Drive.
Well, one week ago I recognized that I have ghost images on my screen.
Apple don't want to replace it. They want that I drive to the next 200km away
Apple Store (with this huge iMac) to show an Apple Employee the production error.
The problem is that it is an iMac with special features and I need to wait 5-6 business days.
After that I need to go back to this Apple Store (they won't send it) to bring it home.
AND: THEY DONT WANT TO OFFER AN REPLACEMENT DEVICE!!
I need this mac for working!!! I use it for my business and I have not the time for it!
Is there a solution for this problem? Has anyone of you a similar problem?
I mean: this is not accomodating!! Other companys have a better support for this case!!
Thank you very, very much in advance!!!!!!!
Sincerey Yours
MaxImage persistance on Apple displays:
http://support.apple.com/kb/HT5455
Apple say this about LCD screen burn in:
http://support.apple.com/kb/HT2807
which includes suggestions for curing that effect.
Alternatively:
How to fix screen burn and/or stuck pixels on an LCD monitor:
JScreenFix
http://www.jscreenfix.com/basic.php -
My iPhone 5c screen has gone completely black, i can't turn it on at all. I can't even reset the phone. However when i plug it into my laptop every couple of seconds it buzzes.
Is there any way i can fix this? Or will i have to go into the Apple store and request for a new phone. I also haven't had the phone for a year yetHi, Raff-Jaff.
Thank you for visiting Apple Support Communities.
I understand that your iPhone 5c screen is blank orwill not power on. Here are the best steps to go through for this issue.
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on
https://support.apple.com/en-us/HT201412
Cheers,
Jason H. -
My iphone 5 is screen is frozen on Itunes with a pic of connect to itunes how do I unfreeze my phone
My iphone 5 screen is frozen. I was upgrading it and it has frozen on itunes with a pic to connect it? Can't do anything with it! HELP
Your Phone is in Recovery Mode... it is too late to save anything...
See Here > http://support.apple.com/kb/HT1808
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup
http://support.apple.com/kb/ht1766
Make sure you have the Latest Version of iTunes Installed on your computer ( v 11.1)
iTunes free download from www.itunes.com/download -
After i erased all my content and settings on my ipod touch my screen has the itunes logo and a cable on it. how can i get my home screen back?
Connect the iPod to your computer and restore via iTunes
iTunes: Restoring iOS software -
Has anybody had a similar problem , after charging my iPhone 5s (with the Apple charger and cable ) , the screen on the phone has locked with the Apple Symbol , the phone will neither switch on or off for me to take any action , restore , upgrade etc
I think your iPhone must be stuck in Apple logo. If so, you need to read the help guide: iOS: Not responding or does not turn on - Apple Support
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Iphone 6 plus screen has vertices lines
my iPhone 6 plus has not been dropped, had a case on it since day one. I noticed that it has lines on the right side of the screen going verticle. I'm able to get them to go away if I screen shot the phone but the picture won't show them. After I noticed this I also noticed that the part of the screen where the lines are stops working until I was able to find a way to make a phone call. Can anyone help!
also I noticed that since the new update I am almost always on 3G when I used to be primarily on 4g lte. Any ideas?
THanks for for the help.Take it to an Apple store or return it to the place you purchased it.
The fact that the lines only show on the screen & not in screenshots viewed on other devices suggests that the display is faulty. It should still be under warranty, so take it to Apple.
Hopefully the original poster has already done this, simply waiting for help here is misguided - it looks a lot like the hardware has failed or is damaged. Apple may repair or replace it but only if you contact them.
Good luck
http://www.apple.com/uk/support/contact/ (open the 'Visit an Apple Retail Store link' - this is localised)
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